Name: SapphireOne
Author: SapphireOne

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Corporate Performance Management (CPM)

Desktop Publishing

Enhanced 911 (E911)

Manufacturing Execution

Org Chart

Smart Spaces

VoIP

Enterprise

Accounting

Cryptocurrency Mining

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Credentialing

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Endpoint Encryption

Fraud Detection

HTML Editors

In-Memory Databases

Incident Response

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Routers

SIP Trunking

Storage Area Network

System Monitoring

Technology Scouting Software

Traffic Switching

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Digital Signage

Email Marketing

Marketing Automation

Online Reputation Management

Social Login

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Quote to Cash

Sales

Auto Repair

Emergency Notification

HIPAA Compliance

Home Health Care

Insurance Agency Management

Intelligent Document Processing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Smart Cities

Vertical-Specific

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SapphireOne is an integrated ERP, CRM, and business accounting software solution offered by SapphireOne Pty Ltd. It is designed to streamline and automate various business processes, including financial management, inventory control, project management, payroll, and more. According to the vendor, SapphireOne caters to businesses of all sizes, from small startups to large enterprises. The software is utilized by professionals in finance and accounting, supply chain and inventory management, project management, human resources management, and asset management.

## Key Features

**Accounts**: According to the vendor, SapphireOne offers robust financial management and accounting functionality. It includes modules for accounts receivable, accounts payable, and general ledger, ensuring compliance with accounting standards and regulations.

**Inventory**: The vendor states that SapphireOne provides tools for managing product inventory, sales, purchasing, and distribution. It also offers features such as manufacturing Bill of Materials (BOM) functionality and efficient import on costing and distribution, aiming to optimize supply chain operations.

**Job Projects**: SapphireOne is said to provide comprehensive job project management and costing features. It enables businesses to track timesheets, allocate resources, and monitor project activities. The software also offers budgeting and Gantt charts to aid in effective project planning.

**Assets**: According to the vendor, SapphireOne includes an asset management module that allows businesses to efficiently manage fixed assets, depreciation schedules, and asset tracking. It also offers features for asset maintenance and tracking, providing a centralized location for managing asset records.

**Payroll/HR**: SapphireOne is claimed to streamline payroll processing and human resources management. It automates payroll calculations, tax calculations, and employee data and benefits administration, aiming to ensure compliance with tax and labor regulations.

**Management**: The vendor states that SapphireOne offers powerful business intelligence tools for reporting and data analysis. Users can generate customizable reports and visualize data to make informed decisions based on real-time information. The software also provides key performance indicators (KPIs) for monitoring performance.

**Utilities**: According to the vendor, SapphireOne includes a utilities module that allows users to manage system settings and security. It provides data backup and import/export functionality, as well as tools for managing SapphireOne functions. The software can be customized to suit specific business needs.

**Workbook**: SapphireOne offers a comprehensive and flexible workspace for inquiries and data management, according to the vendor. It includes features for managing contacts, actions, digital media, and documents. Users can also track notes, maintain a mail book, log phone calls, and manage visitors. The software includes a calendar and PDF capture features.

**Web Pack**: SapphireOne provides web-based access to the software, allowing users to access and collaborate on the platform remotely. According to the vendor, it supports various devices and operating systems, ensuring secure and encrypted data transmission.

**Knowledge Base**: SapphireOne offers an online knowledge base that serves as a valuable resource for information and support, according to the vendor. It contains articles and guides on SapphireOne features, helping users troubleshoot issues and learn more about the software.

Intuitive User Interface: Several users have found the Inventory Module in SapphireOne to be easy to work with, indicating an intuitive user interface that facilitates smooth navigation and task completion.

Comprehensive Importer Feature: Reviewers have appreciated the detailed functionality of the Importer feature, suggesting that SapphireOne offers comprehensive options for importing data.

Reliable Sales and Purchase Order Management: Users have praised the solidity of the Sales to Purchase order and Back to back orders features in SapphireOne, indicating that the system efficiently handles these operations, providing a reliable and seamless experience.

Costly Customizations: Several users have found the customizations of SapphireOne to be expensive, with development costs and an ongoing annual fee of 25% for customization. This has limited the amount of customization that some users are willing to approve.

Confusion in Goods Receipts: There have been reports from users about issues with goods receipt values reflecting the total original order value instead of the quantity being received. This has caused confusion when trying to match up against AP invoices.

Challenges with GST on Invoices: Some users have experienced difficulties with the GST appearing on invoices when it shouldn't, or vice versa. This inconsistency has led to frustration among users who rely on accurate invoice generation and reporting.

SapphireOne has proven to be a reliable and efficient software solution for various business needs. Users have praised its automated pricing feature, which has allowed them to easily create pricing strategies. Additionally, the ability to store multiple customers' SKU numbers against an item has been particularly helpful for placing orders. The software's stability and user-friendly interface have made it a trusted platform for users, ensuring a smooth and seamless experience.

Furthermore, SapphireOne's training program has been highly regarded by users for saving time and simplifying job tasks. Customers appreciate the software's progressive nature, as it continually evolves to meet their changing needs. With its diverse range of features, SapphireOne serves as a central source for all accounting requirements, eliminating the need for third-party support. Small retailers and wholesalers especially benefit from this integrated software package, effectively managing both their accounting and sales functions.

Despite initial concerns about its capabilities, users have discovered that SapphireOne consistently delivers evolving features that meet demanding requests on a daily basis. The software accommodates various business activities such as technical support, training programs, equipment hire, and online shops. Users have become dependent on SapphireOne for the daily conduct and effective management of their businesses.

Moreover, SapphireOne stands out with its unique working relationship with the development team, promptly implementing requested features in a timely manner. Its extensive feature set includes Microsoft Excel link, barcode scanning, iPhone/iPad integration, advanced document management, and payroll functionalities. Users have relied on SapphireOne for over 10 years and have found the support team to be efficient in assisting with queries and issues while also welcoming suggestions for new features and functionality.

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Standard

Custom

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AccountEdge Network Edition

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SapphireOne

1 in 3 accounting software users find it difficult to choose the right tool. Find the best solution for you.

The Buyer’s Guide to Accounting Software

Software for tracking revenues and expenses and forecasting future revenue.

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Accounts payable

This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

Accounts receivable

This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.

Cash management

The software provides a complete picture of a company’s cash flows, streamlines payment processing, and includes cash forecasting.

Bank reconciliation

The software connects to a company’s financial institutions in order to reconcile accounting records with checking, savings and credit card accounts. Often month and year closing capabilities are included.

Expense management

The software can log and track business expenses and reimbursements, including travel-related expenses, with the ability to tie them to particular projects.

Time tracking

The software can track billable and non-billable employee time by project.

Fixed asset management

This includes the ability to track fixed assets (e.g., laptops), including location, check-in and check-out, maintenance scheduling, audit history, specialized property tax period reports, cost and depreciation.

Multi-currency support

The software supports transactions across multiple currencies.

Multi-division support

The software is flexible and supports bookkeeping practices along multiple dimensions such as locations, branches or products.

Regulations compliance

The software helps users adhere to typical accounting standards and regulations such as IFRS, GASB, or GAAP.

Electronic tax filing

The software provides a full electronic interface for the filing of repeatable taxes, such as payroll or sales tax.

Self-service portal

The software provides online portals for certain stakeholders to find information relevant to them, such as employees, vendors and customers.

Global Financial Support

Account using multiple ledgers, multiple currencies, and multiple entities

Primary and Secondary Ledgers

Record and report across multiple currencies and accounting standards with primary and secondary ledgers

Intercompany Accounting

Automatically balance and reconcile GL for intercompany transactions

Localizations

Meet reporting requirements with country-specific localizations

Journals and Reconciliations

Automate and synchronize ledgers and processes

Enterprise Accounting

Create accounting for disconnected ERP and non-accounting source systems

Configurable Accounting

Configure accounting rules and segments for each chart of accounts

Centralized Rules Framework

Integrate disparate ERP and transactional systems into single ERP instance

Standardized Processes

Centralize financial management to facilitate standardized financial processes

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Manufacturing module

The software helps track and manage raw materials, work-in-progress items, and finished goods.

Order Management

The ability to process orders, and track them from quote to cash.

Pricing

Users can set up complex and unique pricing requirements.

Order entry

Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

Credit card processing

The software facilitates credit card processing.

Cost of goods sold

The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.

Order Orchestration

Define and execute order fulfillment processes for products as well as services on the same order.

End-to-end order visibility

Get updates on orders, inventory, shipments, planned supply, and invoices, and improve the quality of decisions through in-context analytics

Order exception Resolution

Monitor fulfillment tasks and resolve issues, view and evaluate varios options via what-if analysis and define and enforce change order rules

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation

Pay calculation provides for computation of employee pay with state and federal deductions.

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit files

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Salary revision and increment management

Salary revision is the ability to modify individual employee pay.

Reimbursement management

Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

SapphireOne

Overview

What is SapphireOne?