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Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
Starting at $19 per month
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What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…
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Pricing
Live Testing
$19.00
Cloud
per month
Virtual Cloud
$149.00
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
WebdriverIO + Appium + Sauce Labs = Success? - Live Stream
YouTube
Automated Mobile Testing with Sauce Labs
YouTube
Parallel Testing with Sauce Labs
YouTube
Cross Browser Testing with Selenium, Sauce & Node.js
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.
Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.
Sauce Labs Features
- Supported: Automated Cross-Browser Testing
- Supported: Automated Mobile Testing
- Supported: Manual Testing
- Supported: Real device cloud
- Supported: Integrations with all CI servers and JIRA
- Supported: Enterprise Security
- Supported: Proprietary Data Center
- Supported: Support for Selenium, Appium and JUnit Testing
- Supported: Professional Services & Onboarding
- Supported: Instructor-led Selenium and Appium training
Sauce Labs Screenshots
Sauce Labs Integrations
Sauce Labs Competitors
Sauce Labs Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Sauce Labs Downloadables
- Sauce Labs Automated Testing Platform Datasheet
- Sauce Connect - Security in the Sauce Labs Cloud
- Sharecare Scales from Manual to Mobile with Sauce Labs - Case Study
- OKTA Increases Developer Productivity 80% with Sauce Labs - Case Study
- Campus Explorer Reduces Testing Time from 72 Hours to 72 Minutes with Sauce Labs - Case Study
Frequently Asked Questions
Reviewers rate Availability and Product Scalability highest, with a score of 10.
The most common users of Sauce Labs are from Enterprises (1,001+ employees) and the Computer Software industry.
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(285)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.
One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.
Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.
Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.
Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.
Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.
Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.
Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.
Based on user reviews, users commonly recommend the following for Sauce Labs:
-
Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.
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Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.
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Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.
Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.
Attribute Ratings
Reviews
(51-75 of 159)Companies can't remove reviews or game the system. Here's why
March 31, 2021
Sauce Labs Ninja Users
QA team and development team are using Sauce Labs according to their needs. The development team is using sauce lab to trigger some expresso lab tests. QA team is using Sauce Labs for daily automation test cases execution on different platforms like mobile (android and ios) and web. Every day, CI pipeline triggers the execution on a Sauce Labs server with 15 parallel connections. QA team is using sauce connect to check how the application is behaving when it gets launched in the different country. Sauce Labs has a great range of emulators which is many times used to do some manual testing also.
- The biggest strength of Sauce Labs is very easy to configure.
- Supports parallel execution on different devices and os combination.
- Very good reporting which includes video, technical logs, charts, graphs which helps automation engineers to debug the failures in execution.
- Increase the range of real devices for testing with less cost.
- Support for high definition video playing on emulators.
- Many time performance of the execution is really slow, especially when connected with Sauce Connect.
March 30, 2021
Great to perform testing in several browsers and mobile devices and easy to integrate with automation.
We use Sauce Labs in our engineering and QA departments to cover browser compatibility testing regressions, and it also helps with validating our Android and iOS apps through different mobile devices and OS versions.
- Variety of browsers and versions
- Variety of mobile brands and versions (Android and iOS)
- The final report of each run is very useful
- User-friendly
- Testing on mobile phones interfaces is very slow
- Sometimes we get disconnected from the cloud
- Increase mobile phone options
March 30, 2021
The best in the business
We currently utilize Sauce Labs as our third-party provider for cross-browser testing. There are a lot of devices and mobiles out there. Even though we can manage to purchase a variety of devices in our lab, we sometimes run into issues when we are not actually having an un-common device/phone to test. That's how Sauce Labs comes into the picture. With a lot of real vs virtual devices, Sauce Labs helps a lot with debugging and testing across multiple devices, which reduces the cost of purchasing new real devices.
- Real vs Virtual Devices
- Tunneled connection for firewalled website
- Well-documented wiki
- Always keep up with new technologies
- The ability to share the account with other colleagues without sharing the actual password
- Should populate the most frequently used devices to the top instead of a static dropdown list
March 30, 2021
No more maintenance nightmares!
Sauce labs is currently being used by the automation team for testing the website on different browsers and mobile emulators. It addresses the business problem of having to configure and maintain VMs and a Selenium Grid for emulators/devices or for different browser types. One immediately noticeable benefit is running on a Safari browser, as they have addressed the caching issue by instantiating a fresh browser instance for each scenario. One drawback is the performance and run time of the iPhone Simulators.
- Jenkins integration: The Sauce OnDemand and SauceConnect tools provide seamless and trivial integration with Jenkins.
- Documentation: Finding proper desired capabilities for specific browsers/platforms is quick and easy on the site.
- iPhone Simulator performance: The performance of the iPhone Simulator is dreadful. It was at least three times slower than running on a simulator on my own machine.
March 30, 2021
SauceLabs - not just a grid.
We have an older product and a few newer products that need multi-browser and OS test runs. Sauce Labs allows us to do this with ease. It also has a dashboard with data and test results for historical data purposes.
- Multi-browser and OS combos
- Recording of all test runs
- Mobile testing with appium
- Implementation documentation needs help
- Error logging could be improved
- Better debugging inside sauce labs
March 06, 2020
Sauce Labs - 5 years of use
Score 8 out of 10
Vetted Review
Verified User
We use Sauce Labs for crossbrowser testing both manually and through automation. It removes the need for our teams to maintain VMs with the correct setup (browser.OS/webdrivers etc).
- Visual feedback of the test execution is very effective with video and screenshots
- Combinations of browsers and OS is extensive
- The dashboard is easy to use and intuitive
- The speed of the tunnel could be improved
March 02, 2020
Sauce Labs Review
Sauce Labs is currently being used for running our automated tests on our mobile platforms. We are also going to start using it for our web automation.
- Ease of use.
- Reporting.
- Learning curve.
January 29, 2020
New user sauce labs experience after a month.
Score 9 out of 10
Vetted Review
Verified User
We are using sauce labs to test both manual and emulated devices to have a more wide range of test coverage and device specific tests. It is being used by the mobile and web team within the organization. One of the major business problems it is helping with addressing is the ability to test and run on specific devices that the company does not physically own and it is also is helping with integrating a CI/CD so we can test and deploy faster.
- They have a vast amount of physical devices that run on older OS.
- The ability to integrate with CI/CD platforms
- More accessibility to top tier phones. For instance there are times when a premium phone is being used across all their platforms so during peak hours, there could a time when a phone is in use for 2 hours.
- Quicker start time on mobile emulator load up. If I am sending a test suite to sauce labs, after each test case is complete the emulator stops and then needs to be ramped up again.
January 27, 2020
Sauce Labs Review
Currently, it is being utilized by the mobile applications team. We are using it as a way to test with real devices as well as emulated devices for our mobile app. Additionally, we plan to leverage its ability to integrate automated testing and the generation of logs, videos, etc.
- It offers a good test suite of mobile devices across platforms and version numbers.
- Ease of uploading new APKs across different users within the business making it easier to test on current versions.
October 11, 2019
Scale your tests. Now!
We tested both Web and Mobile apps using SauceLabs. We find it especially useful as we need to target tests to multiple platforms. The tool is used by multiple parties: both manual testing and automated testing teams. We also use it to generate test execution reports and share with other parties (e.g. Dev team). That replaces long Steps to Reproduce statements.
- Shareable test execution video log
- Ability to debug app in the cloud
- Ability to connect local network to the SauceLabs cloud
- Really fast(er) tests on mobile devices in RDC comparing to emulators/simulators
- Slower execution than on real devices
- Sudden connection issues (test aborts itself)
- Complicated work with Sauce Connect (not flexible enough)
- Sometimes really challenging to configure Sauce Connect and Sauce Storage properly
October 07, 2019
iflix
We are using for testing our subscription video on demand software by QA team.
- Performance Testing
- Cloud Testing
- Continuous Integration
- Ease of use
- Mobile device farm
- Web browser farm
October 01, 2019
Sauce Labs is the way to go!
We use Sauce Labs to run all of our automated tests (that require a user-interface) on their provided VMs, primarily being used by the QA Engineering team. We have web/front-end tests consuming VMs, as well as mobile tests running on emulators/simulators.
- Always up and running: I'd say 99.9% it's up and running, as I've rarely experienced any down time with their VM farm machines.
- Reliable: we run our automated tests on their VMs at least every hour, around the clock, and their service is very reliable and working properly.
- Community: good online community of other people using Sauce Labs with tips/tricks; often see Sauce Labs at conferences and it's nice to talk with them about what they have planned (new features).
- New features added: dashboard tools with good drill down capabilities, as well as grouping features. This allows us to see what test(s) are constantly failing and what the issue(s) were each time.
- Cost: it's a little bit pricey, but I don't pay the bill so I'm not complaining too much there. Overall, I'd say the price isn't ridiculous but it's not inexpensive.
- Logs: I don't find their logs very useful for front-end web tests, I usually refer to my own logs if I have a bug/issue/error that needs investigation.
May 28, 2019
Extra Saucy!
Score 8 out of 10
Vetted Review
Verified User
It's being used by our QA and developers for automation and device testing. It makes device testing really accessible and near hassle-free, complete with a suite of tools to enhance the experience.
- Multiple browser support
- Very quick and reliable
- Wide range of devices available
- Even though there are lots of devices available, we'll always need more!
- I did notice lag or stuttering at times.
- We always need more documentation or training.
May 21, 2019
Testing Automation
From the past year, Sauce Labs and their tools have been an integral part of my department. But I have mixed feelings about them, because while there are aspects that I truly love them for, but for others I think they are fine. Sauce Labs works daily to run tests and ensure the infrastructural compatibility, functionality, and performance of the applications.
- Incredibly cheap.
- The service is outstanding. They provide me with the combinations of browsers/platforms that make it easy for me to do my job.
- Sauce Labs accelerates and optimizes the tests by running them through console logs, metadata, and Selenium with complete lists of compatible commands.
- No integrated CI system
- Sometimes it takes a little longer than a few days to get my support cases to closed
- Customer support tickets should be responded to faster
May 10, 2019
A Sauce Review
Helps us with our user acceptance tests for multiple browser analysis.
- spin up environments
- Sauce connect! For running on my local machine
- review archives of runs across environments
- concurrent sessions
- logs can be more descriptive
- tests run significantly slower when pointed at SL
March 31, 2019
Amazing website
At this time we are currently using Sauce Labs across the entire organization. Within 1 to 2 months of being hired, we all get an invite to join Sauce Labs from our email and then we're set a couple of reminder emails as well. Our organization is B2B software, and our goal is that no matter what department you're in, you'll be educated on the technology we all ultimately work with. We're all encouraged to take additional training to get ourselves up to speed about different kinds of software and technology, as well as troubleshooting devices and codes. What my team specifically uses is Sauce Labs University, which is where we can build our knowledge of IT and coding that we can apply to our job. The benefit that we get from this is that we can better understand what goes on in the back end, and we can therefore work more efficiently and better address customer-facing questions.
- One thing that Sauce Labs does very well is continuing to provide education for technological products, so that we stay up to speed and are even able to learn new things that we never knew before. I definitely saw myself applying a lot of the new concepts that I learned, such as automated testing.
- I also love the Secret Sauce where we can learn about new product updates for Sauce Labs, as well as learn about upcoming events such as SauceCon. I love being able to stay abreast of a company that I love, as well as be able to learn of more interactive meetings where I can meet tech-minded people, as well as the Sauce company, i.e. Saucecon.
- I really love the customer service. Once in the Forum, I had a question, and Alyssa the VP actually gave me a reply, and was very quick to respond as well as very friendly. I've never had a company where the leadership was so responsive and so eager to dive in with customers on issues and questions that they have. This definitely shows that Sauce isn't just about getting profits, and that they truly deeply care about making the customers happy and successful.
- Lastly, I love how Sauce University has a stash which encourages friendly competition among team members. It shows who has the most points, which encourages us to continue to actively participate in those trainings and challenges and quizzes. This in turn adds an element of fun to our work.
- In Sauce University trainings, it would be nice we could receive more in-depth information, as opposed to a short paragraph of information. As a beginner in the technological field, I would definitely find that helpful. Maybe they could do something where you can create a link to show more details, so that more advanced readers don't have to open it, but beginners can actually open up that link to read more.
- Also, it would be nice if in the trainings you would include the videos as well because a lot of people are visual learners.
- I wish it were easier to search through the Sauce Labs help page. Sometimes it takes quite a few searches to get to the right result. For instance, I'm not sure if I should click on Knowledge Base or Documentation or Support- there's too much to click-through. There should just be a Search All button that would search across the whole Sauce Labs page, so that we can easily find the answer that we need.
- Our team especially loves the challenges, because again that fosters friendly competition and encourages us to continue to learn more about the product and the tech, as well as hone previous skills we've learned through Sauce Labs. We definitely hope that more of those classes come out every week, so we can dive deeper into each concept. I think there should be a feedback page where we can submit ideas for the classes that we would like to see.
March 29, 2019
Increase test coverage and improve user experience
Score 10 out of 10
Vetted Review
Verified User
It is being used by the QA department. It saves time to verify and access all devices. One portal for all devices makes it easy for all quality assurance engineers to test and ship fast. It improved our organization by reducing escaped bugs. The best part of Sauce Lab for the whole QA team is that they will test on the same set of devices and test are captured even for manual.
We are using Sauce lab to run our automated tests in different browsers and devices
- Different OS
- Fast and reliable
- Different browsers
- Save money on devices
- Add more real devices
March 29, 2019
Easy and Simple
We are currently using Sauce Labs in the software department.
- Easy to integrate as simple as plug and play.
- A wide range of devices and browsers.
- Provides video clips of entire automation.
- Supports live testing on real devices.
- Sometimes, execution is slow, needs improvement.
- Real device testing is available in limited regions.
March 05, 2019
Sauce Labs = Amazing Labs
Score 9 out of 10
Vetted Review
Verified User
Sauce Labs is used by Developer Teams to run their e2e Selenium tests. Sauce Labs is managed by a cross-department (testing team) but it's used across the whole organization (not only in IT department) It's used also by Customer Service teams or Email Marketing teams.
The main business problems that it addresses is helping us to understand customers' problems or bugs and make a visual and functionality check before or after a deployment.
The main business problems that it addresses is helping us to understand customers' problems or bugs and make a visual and functionality check before or after a deployment.
- Cross Browsing: It's a large list of OS, Browsers and Versions really updated.
- Really aaS: Sauce is really an as a service product, you just use it when you want with really a few clicks.
- Documentation rocks: They have a large knowledge base documented for all their customers.
- Analytics: The have a nice analytics service to understand you test trends.
- Allow CIs stateless: With Sauce Connect it's possible to get a CI-CD environment really stateless without needing to install and maintain a lot of tools and infrastructure.
- Speed: We've some speed issues with "Live Testing" it's a bit slow and in our agile environment is a little sad.
- Sauce and Testobject: It's wired to use 2 platforms when it's the same company. I wish it was all Saucelabs...It'd be more useful to explain to all the people that it's another service of the same company.
February 26, 2019
Sauce Lab Review
Sauce Labs is a powerful tool for our organizations in terms of running our automation scripts on multiple browsers/devices on the cloud. It is very easily integrated with our CI tool, it helps us executing our whole test suite as per the schedule mentioned in our CI tool. The results are shown in a user-friendly, easily readable format.
- We use Sauce Labs to run automation script on different browsers in the cloud.
- We use Sauce Labs to run a test on multiple devices (simulators).
- It is useful in our manual testing as well.
- We are in the process of evaluating Sauce Labs for real device testing.
- need to improve on network latency issues
- need to support video playback on
- sauce connect looks sometimes flaky
November 30, 2018
Things that Arkie says
We use it in the quality department for help with our cross browser testing. We also use it for testing of our mobile apps. It helps us with confidence in our apps in a variety of different contexts, and the fact that we don't have to maintain a lab environment is one of the biggest wins for us.
- Diversity of test environments
- Ease of looking at the results
- Stellar support team
- Sometimes, the system can be laggy when you examine test results. I have a support case logged about this
- It seems to me that its taking longer for the support team to successfully close my cases
November 02, 2018
Testing made easy and quick.
We used Sauce Labs integrated with our automated testing platform for front-end testing of Salesforce applications. That involved both SFDC B2C and B2B applications.
- Comprehensive platform coverage including all the browsers and operating systems we were looking for. We did not test anything on mobile.
- It saved time on the regression test cycle time and enabled quicker releases to production.
- Video recordings of the test execution were very helpful to triage failures and resolve.
- Cost could be lower - some of the team members felt Sauce Labs was a little expensive but I do not have more details on that.
November 02, 2018
Using SauceLabs enterprise-wide
Run UI bases tests to mimic actual browser on variety of devices.
- Multiple browsers, Multiple OS available for running tests.
- Difficult to maintain these server farm in-house.
- Someone maintains the server farm for us and provides as SaaS offering.
- Tests take longer to run as compared to in-house. This makes overall tests suite completing slow, slowing our deployment time.
November 01, 2018
Testing Automation at its Finest
Sauce Labs is used across the organization on many consumer-facing teams. It is our primary method of regression testing, freeing QA resources up from manual testing. Sauce Labs also takes into account the infrastructure aspect, which is a huge time/cost sink if an organization would have to build that in-house.
- Infrastructure as a service - we do not need to worry about spinning up machines or VMs.
- Scalable based on demands of the company.
- View recordings of the automated tests.
- Live manual test support.
- Mobile device support.
- UI not the most responsive.
- SauceConnect tunnel sometimes fails for no reason.
October 22, 2018
A Sauce labs review
Automated UI tests are all currently running on Sauce Labs and Testobject. It solves the issue of having to maintain a server that runs emulators/simulators.
- The devices are really up to date. For example, the latest iPhone became part of the list almost as soon as it was released.
- Ability to tunnel to a different location so you can run tests on a specific region.
- Customer support is quite responsive.
- Testobject analytics - we've had a hard time ordering tests
- Test start time - sometimes takes a while to upload an app to a device and start test execution
- Price - it's a bit on the expensive side