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Seismic is a versatile platform that serves as a single source of truth for content, consolidating various silos and providing easy access …
Overview
What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction.…
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What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally,…
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Product Details
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What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally, the vendor says powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted. This according to the vendor, results in global enterprises including IBM, American Express, PayPal, and Quest Diagnostics achieving better win rates, larger deals, and higher customer retention.
Seismic is headquartered in San Diego with additional offices in North America, Europe, and Australia.
Seismic Features
- Supported: LiveDocs Technology
- Supported: Real-time content engagement analytics
- Supported: Predictive content
- Supported: Robust integration capabilities with Salesforce, Outlook, marketing automation platforms, and more
- Supported: WorkSpace: the sales content collaboration forum
Seismic Screenshots
Seismic Video
Introduction to Seismic
Seismic Integrations
Seismic Competitors
Seismic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Highspot and Showpad eOS® are common alternatives for Seismic.
Reviewers rate Support Rating highest, with a score of 7.5.
The most common users of Seismic are from Enterprises (1,001+ employees).
Seismic Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 80% |
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Reviews and Ratings
(127)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Seismic is a versatile platform that serves as a single source of truth for content, consolidating various silos and providing easy access to relevant materials. Users rely on Seismic to streamline business processes by creating and sharing consulting materials, agreements, legal notices, and training resources. It serves as a comprehensive online library for marketing collaterals, video accessibility, and a repository for company information and tools. With Seismic, users can ensure they always have the latest version of product information like use cases, datasheets, pricing, and presentations at their fingertips. The platform has been instrumental in solving the issue of not having relevant sales content when needed by providing a centralized source for up-to-date documentation. Additionally, Seismic helps gauge interest on the receiving end by tracking how long prospects spend viewing the literature sent. Its tracking feature also provides valuable feedback on prospect engagement, helping users act promptly. Whether it's managing case studies, pitch decks, or marketing materials, Seismic simplifies content maintenance and ensures that users have access to the most recent versions. By replacing the need for multiple outdated repositories and consolidating information in one place, Seismic enhances efficiency, maintains brand fidelity, and generates frequently used tools and documents with ease. Users find it user-friendly and easy to navigate, benefiting both the user experience and content management. The platform serves as a central collateral hub for sharing sensitive content like presentations, product documents, sales content, and training materials across various departments within an organization. It addresses version control issues and ensures consistency throughout the organization while providing customization options for dynamic distribution without compromising brand identity. With features like LiveInsights for data-driven decision-making and integration with Salesforce and email tools, Seismic streamlines content distribution to the sales organization and provides visibility into prospect engagement. Overall, Seismic is widely used in multiple departments such as sales, marketing, consultant relations, relationship management, etc., to create presentation books and maintain consistency in content. It has received overwhelmingly positive feedback and is considered an essential tool for sales enablement success.
User-Friendly Interface: Users have commended Seismic for its user-friendly interface and intuitive design, which have made it easy to navigate and get accustomed to. They find the interface responsive and appreciate the ability to easily customize documents.
Seamless Integration within Salesforce and Outlook: The integration of Seismic with Microsoft Outlook is seen as a significant benefit by users, as it allows for seamless access to Seismic's features within their familiar email client. This integration has been highly appreciated by users for providing easy access to the content they need without having to leave the programs they already use.
Time-Saving Features: Users value the time-saving features in Seismic, such as the ability to save favorite collateral pieces and view recently used content. These features streamline workflows by providing ready access to various sales collateral and allowing users to add specific content while tracking recipient access.
Confusing User Interface: Users have consistently found the user interface of Seismic to be confusing and difficult to navigate, hindering their overall experience. Several reviewers have expressed frustration with the layout and organization of the system.
Terrible Search Features: Many users have criticized Seismic for its poor search functionality, which often provides irrelevant results. This has made it challenging for users to find the documents they need, rendering Seismic ineffective for their purposes.
Difficulty in Document Management: A significant number of reviewers have reported difficulties in managing documents within Seismic. They find it cumbersome to navigate through a large amount of content and struggle to locate specific resources. As a result, these users feel that Seismic is not meeting their needs effectively.
Users commonly recommend the following for effective use of Seismic: connect with Seismic's technical support team for helpful answers and assistance, get involved in Seismic's Early Access communities to pilot new features and stay updated, and seek advice from other companies that have implemented Seismic for tips, tricks, and best practices. These recommendations highlight the importance of seeking support, leveraging community resources, and learning from others' experiences for a successful implementation and utilization of Seismic.
Attribute Ratings
Reviews
(1-25 of 72)Companies can't remove reviews or game the system. Here's why
March 31, 2022
I Know this Can Work for You Too!
- Email collaboration
- Inserting video testimonials
- Product cards and menu's
- Team collaborative tool sharing
- Archive for marketing brochures
- Supplemental tool with Salesforce
- Chat line to get quick assistance
- Add video tutorials
March 16, 2022
The One Stop Shop For Sales Content
- Extensive and customizable content library for reps and managers alike.
- Access levels for certain trainings and documents.
- Simple to navigate and well organized.
- One-stop shop for everything reps needed in terms of collateral, employer-related items, and sales/product coaching.
- Only one complaint. I wish the tool allowed users to have an Archive type folder that allowed them to get document history as changes are made and new renditions come out.
March 16, 2022
Seismic - The one stop shop for sales enablement
- Feature-focused demo and/or industry-specific content
- Segmentation of the users and tailoring the platform user interface accordingly
- Tracking and reporting on the content in terms of views, uses, etc.
- Adding more integration points and use cases with Salesforce would be good to have
- Navigating to a specific resource gets cumbersome sometimes especially with lots of content
- Bulk user operations and taking actions on behalf of other users would be good to have as well
March 15, 2022
Good tool, but really depends on what you put into it.
- Content sorting.
- Allowing me to easily see internal vs external content.
- Centralized repository.
- Handling of google drive data.
- Sharing content - it's nice that they have the option to send from the platform, but I don't always want the prospect to have to put in their info/know that they are being tracked.
- Most recent viewed.
- Favorites
- Search capabilities.
- Newly added.
- More detailed dashboard.
- Customizable home page.
- Help with workspace.
March 15, 2022
If you don't want to lose your mind
- Organization by department.
- Organization by type.
- Ease of use.
- Very resourceful.
- Search could be more refined.
- A table view of all options would be nice.
- More training.
March 15, 2022
Aids collaboration and organization
- Consolidates information.
- Analytics on documents.
- Organization of files.
- Had to jump through hoops to allow Seismic to be used externally.
- Very manual to build out a library, would love more automation there.
June 10, 2020
Seismic for Sellers & Partners
Score 9 out of 10
Vetted Review
Verified User
- Curating content.
- Available via cloud and on mobile devices.
- Trackability of customer views of content.
- Search results could be challenging; too many results returned overwhelmed users.
- Walk-Me guides!!! Seriously...
- Can be steep learning curve if not in the tool every day.
- I appreciate how there exists the ability to make documents you are working on visible to only you, select others or the entire company.
- Even very large files can be uploaded quickly to Seismic with ease.
- Seismic has a very user-friendly interface that takes very little time to become accustomed to.
- Seismic provides a safe and secure cloud to store documents in that I want to work on outside of the office.
- The Seismic app could be improved to support varying screen sizes.
- The user interface could be more customizable, but that is a minor con.
- There is a lack of compatibility with Chrome.
April 04, 2020
Seismic: Shake up the Status Quo!
- Seismic makes finding the documents you need extremely easy: search, files, etc.
- Seismic holds everything in one place. I don't have to go to multiple locations.
- Seismic makes viewing files (and downloading) seamless.
- Seismic has a great UX design.
- Seismic is efficient for every department within our organization.
- Seismic can be difficult to search. I feel like I have to go through so many files/folders.
- Seismic can take a long time to download I've noticed. This could be due to my wi-fi, but I've noticed it takes longer than other locations.
- I would like to see the UI work a little better, it can be hard to understand how to navigate it all.
February 12, 2020
Seismic for Content Management
- Content Management
- Profile Settings and Security
- Proactive help from Support
- Mobile integrations
January 30, 2020
Seismic Platform Review
- Customer Support
- Reporting & Analytics
- Challenges with auto provisioning
January 09, 2020
Great Sales Enablement Software
- Tracking of a documents usability.
- Bookmarks for documents.
- Search engine.
- MeetingSpace adding new documents.
November 25, 2019
Seismic is a must for large sales teams
- Search for content that is relevant to our different business units.
- Push/blast notifications about our business to our global sales teams.
- Customize content using the live-docs functionality.
- I'd like the search functionality to include a semantic search. This is apparently on the roadmap.
- Setting up the live docs is a little difficult at first. But it's easy once you get the hang of it.
- Maintaining a clean doc center has been a struggle. We have a lot of content and need an easy way to maintain it.
November 24, 2019
Seismic delivers more than just content.
- Seismic is easy to use for both admins and end-users.
- Seismic has an extremely helpful customer success team and tenure technical specialists.
- Seismic is constantly innovating, and the new feature releases are great!
- Seismic is my favorite tool I use for admin every day.
- Seismic really needs to update the Profile Builder landing page feature. Nobody uses Microsoft Silverlight anymore and the out-of-the-box landing page builder is very hard to use. It does not allow for custom branding.
- I wish Seismic allowed for a color categorization option in the search results page. End-users don't understand the file structure within profiles because they are concerned about the content itself.
- The data and analytics dashboards lack a bit, but I hear that is changing.
- LiveSend analytics, so sales reps can understand when and how doctors engage with our product content to make more informed selling choices.
- LiveDocs which allows custom presentations to tailor content for specific customers.
- Workspace to create a personal share drive for reps to customize their product storage.
- We see bugs and glitches every so often when a software update is needed.
- We'd like to have LiveSend have the ability to email many customers at one time.
- The iPad app [should] have the search toolbar functionality when searching in the Live Send view.
November 20, 2019
Seismic provides excellent Customer Support
Score 10 out of 10
Vetted Review
Verified User
- Seismic provides quick customer support when there are issues or questions.
- Seismic's tools address common issues faced in the sales enablement space.
- Seismic provides metrics and insights that are extremely valuable.
- There have been a few times where issues with a server leads to a slow user experience or users are unable to use the platform for a small period of time. Bringing these to a minimum would greatly enhance the user experience.
November 20, 2019
Time saving and fun program to use!
- Automation
- Shared slide model is a time saver
- Customization for end users - specifically content selector (it's my favorite)
- I wish Seismic had spell check on the website (content manager)
- I wish we could push updates on reference slides
- It can be very slow when generating a PDF
November 07, 2019
Seismic is a game changer for sales enablement
- LiveSend links are the biggest asset.
- Analytics are huge to us being able to track what assets we should spend more time creating and which we should look to remove.
- Dynamic folders help me to filter the content for my sellers.
- Write back functionality for CRM so users can see what has been sent through Seismic tied to an opportunity
- More ways to "favorite" an asset
- More ways to filter or rank assets
November 07, 2019
Seismic is great!!
- Easy to use
- Variety if use functions
- Aids multiple teams
- Being able to use hyperlinks within announcements
November 07, 2019
Seismic is great!
- Always coming up with new improvements
- Customer Success Managers to be more responsive to the needs of the Seismic client
- Providing more opportunities for clients of similar industries to network and get to know each other and how they use the platform
November 07, 2019
Time to serve has decreased by going to Seismic
Score 10 out of 10
Vetted Review
Verified User
- Seismic has been a time saver for our department creating client facing documents with a click of a button. What used to take 30 minutes to create takes 5 minutes.
- Seismic has been very flexible and has been able to accommodate our constant changes helping us reduce cost to serve.
- Seismic's team provides suggestions and solutions.
- I can't think of anything as I am not too familiar with all that Seismic is able to offer.
- I depend on our Seismic reps to provide a better solution.
November 07, 2019
Before Seismic, Our Sales Team Never Knew How Much Content We Have!
- The support team at Seismic is excellent. They are quick to respond and continue to work through any concerns until we are satisfied.
- Seismic is always pushing to do things better and create a better user experience.
- The profiles within Seismic make it easy for users to find content.
- For admins with low tech skills, the backend of Seismic could be more intuitive.
- Friendly, helpful customer service from Seismic staff.
- Rarely, if ever, offline for maintenance. Service is almost always available.
- Our content seems secure. We haven't lost any content.
- It's very difficult to edit/update the content in our LiveDoc because of the way it was coded by Seismic. They are in the process of helping us fix this problem, but it hasn't been ameliorated yet.
- Responses to questions submitted via email are not always responded to in a timely fashion.
- I know this is the same as the first bullet, but it bears repeating that the LiveDoc is laborious to update. The inability to edit content easily is a hindrance to our daily workflow.
November 07, 2019
Finally a sales tool that sales people are genuinely excited about!
- The search and filtering functions are top of the line.
- The workspace provides a lot of flexibility in how people manage, edit and collaborate with content.
- The live insights from content engagement are probably the biggest plus to this platform.
- The dashboards and reports are extremely detailed and flexible.
- They could work on a more personalized microsite experience.
- The speed of the website could be faster.