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Scale Computing Platform

Scale Computing Platform

Overview

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system…

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Recent Reviews

Love SCP

10 out of 10
December 07, 2023
Incentivized
We utilize the Scale Computing Platform as a central element of our IT infrastructure. SCP provides us with a highly scalable and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HE151

$3,300

On Premise
per node

HE501

$6,800

On Premise
per node

HC1300

$11,900

On Premise
per node

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.scalecomputing.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3,300 per node
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Product Details

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, its key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing Platform Screenshots

Screenshot of Scale Computing Fleet Management Dashboard - 
At-a-glance summary of the health of the fleet upon login.Screenshot of Cluster Details -
Details of a particular cluster, including health, fleet manager connectivity, nodes, and VMsScreenshot of Scale Computing Fleet Manager -
Manages an organization’s fleet of Clusters.Screenshot of Hypercore UI -
Simple Web Interface for Local Management of the Cluster and its Workloads

Scale Computing Platform Videos

SC//Platform Success Story - Detroit Symphony Orchestra
SC//Platform Success Story - American Foundry Group
SC//Platform Success Story - Metropolitan School District of Wayne Township

Scale Computing Platform Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationNo
Supported CountriesGlobally
Supported LanguagesEnglish

Frequently Asked Questions

Scale Computing Platform starts at $3300.

VMware vCenter, VMware ESXi, and Nutanix Cloud Infrastructure are common alternatives for Scale Computing Platform.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Scale Computing Platform are from Mid-sized Companies (51-1,000 employees).

Scale Computing Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(338)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Ryan Janzen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Previously we had nine physical servers in our environment that were out of warranty and had no room for expansion. Since upgrading to the new three node HC3 solution, we now have the ability to assign more system resources to business critical systems. This new solution gives us redundancy, room for expansion and is incredibly easy to use.
  • The HC3 web console is user friendly and easy to use.
  • Implementation of the hardware and setup is fast and simple.
  • Scale support is easy to reach and keep in touch until all issues are resolved.
  • With HC3 v8.8 agent less backup works with ease
  • The web UI although it is very easy to use, I think could see benefit to perhaps almost an 'advanced' view, where you could get more detailed or granular options.
  • I think the procedure of importing of VM's from other architectures could be more fine tuned.
I think in small business scenarios where the amount of servers is small and not quite as much granular access to the VM's and datastore is required, this solution meets the business needs quite well and is a great bang for the buck.

In large enterprise scenarios where there are higher volumes of VM's and greater details regarding VM's, resources and datastores are needed this solution is probably not the best fit.
Any time that I have ever reached out to scale support over the phone, I have always gotten a technician on the phone in less than 10 minutes. All issues have either been resolved on the initial call or I have been in constant contact with the technician through the entirety of the trouble ticket until completion.
We previously were running Great Plains in Hyper-V on a DC also running as a Terminal Server (not best practices). To move away from that model we moved our Great Plains VM over to the HC3 on its own VM and was able to assign the appropriate resources, actively monitor and provide real-time redundancy in the event of hardware failure.
  • We are now running in an environment that is under warranty.
  • We have complete redundancy of all our business critical systems.
  • We also have the ability to delegate HC3 admin roles to various staff.
Easier to manage, console is easy to use, backups and moving vms between hosts is a breeze
It's incredibly easy to use and user friendly from the junior up to the senior admin level role. Highly recommended for any small to mid size business
I'd be hard pressed to find just one time as every time I have called their support line I have received top notch support from the opening of the incident to the close of the incident.
1
It is just me as I am the only person in the IT department in my organization.
1
Technical background with familiarity in virtualization and different hypervisor experience is definitely needed to understand the technologies.
  • Redundancy
  • High availability
  • Performance
  • Virtualization of all stand alone app server PC's
  • Segregated all roles to various server vm's
  • Through use of agent less backup we've been able to reduce back over head on servers
  • We are looking to build a disaster recovery solution utilizing additional scale nodes
Only reason I see us moving away from scale is if their product performance drops or their support level decreases.
SolarWinds Network Performance Monitor (npm), SolarWinds NetFlow Traffic Analyzer (NTA), Trend Micro Apex One (formerly OfficeScan), Trend Micro Deep Security for the Hybrid Cloud, Trend Micro Cloud App Security
Yes
We replaced the need for Microsoft's Hyper-V and the scale solution provided a much more redundant fault tolerant solution.
  • Advisor recommendation
  • Implementation support
Support is a huge factor in our environment with it just being a one man show.
I would have verified our hardware specs to ensure we had dual power supplies in our nodes.
  • Implemented in-house
Yes
Network Planning Installation of hardware Migration
Change management was minimal
Yes
I am the only IT staff in our organization so support is essential
No
  • Creating vms
  • Adjusting resources to the vm
  • Moving vms between hosts
  • N/A
  • N/A
  • N/A
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Scale Computing in our North America location. It addresses the problems and limitations of using VMware. Scale Computing allows for a better set up of virtual server environments.
  • It has the best platform for virtual server management.
  • Upgrading memory and disk space was a breeze.
  • Customer support is fantastic.
  • The setup is still a bit new to some people, so offsite data centers are a bit unfamiliar with it.
It is perfect if you don't have a large staff of administrators on site. One person can manage a good sized cluster of virtual servers with ease.
Tech support and customer service are fantastic. They are very good at what they do. They are quick to help you out.
One of the many applications we run on Scale is our companies' ERP system. It requires a lot of memory and disk space to run, but it handles it with no problems.
  • The most important impact was that it didn't require as much money to get it started. We started small with two server nodes and expanded from there.
In my opinion, Scale should rank highest among other servers. We will continue to use Scale and would not change to anything else.
4
IT, Controlling
2
Mainly people from IT support Scale. Scale is easy to learn and understand.The level of support need is low because of the ease of use and the limited amount of time needed to maintain Scale. Moreover, it is very easy to teach new people on how to manage Scale products.
  • We use scale for all sever needs.
  • Setting up new virtual environments.
  • Segregation of large software items.
  • One great use is creating clone environments of our large ERP system.
  • It will help in better managing what we copy to our offsite backups.
We are totally happy with all aspects of Scale computing. As an organization we highly recommend using Scale Computing. The customer service is great. We don't have any issues with our environment. The overall reliability of the system is fantastic and we have no reason to believe that we will have any problems in the future.
Yes
Our Scale servers replaced the old Dell power edge servers that were installed.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
One IT member had some prior experience with Scale and it came highly recommended by him. We looked into it and decided to pull the trigger and we are more then happy with the decision. There is no regret to make the switch to Scale Computing for our Server needs.
If we had it to do all over again I firmly believe we would make the same decision. If we did not make the same decision then we would regret our decision. We love Scale Computing and the products we use from them.
  • Implemented in-house
No
Change management was minimal
  • We did not have any issues. It was seamless.
The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.
No
Our organization is a small fish compared to some other organizations and we still get timely support. We have never had a problem with Scale support.
No
We upgraded the memory in 3 Scale servers. We used Scale support to upgrade to firmware while we had them down to upgrade memory. Scale stayed on the line with us through the whole process and made it absolutely seamless in the process. We kept the same support rep through the whole process which made it even better.
  • Creating new VM's
  • Cloning VM's
  • Monitoring RAM and Disc usage.
  • Have not found one yet in comparison to other brands.
The whole look and feel of Scale Computing is easy to navigate and easy to use.
Mark Simmons | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We initially purchased Scale H3 to shrink our physical footprint on servers and allow for affordable expansion across the entire district. This has allowed us to to lower maintenance costs as well as increase our server count to more evenly disperse services resulting in faster operations. We have also been able to create a reliable and ultra fast disaster recovery plan will little to no data loss.
  • Customer Support - A level of service that all vendors should strive to reach. Their customer service is equally fast and reliable as the product. In the two years of having the HC3, we experienced one hard drive failure. The support team was assisting us within minutes, had the drive replaced in less than 24 hours, and had our node fully functional with no disruption in service nor any data loss.
  • Migration - One of the quickest and easiest among all VM solutions. Older Windows operating systems had compatibility issues, but all servers running Windows Server 2003 and higher migrated within minutes with two simply clicks.
  • Reliability - The HC3 manages to work seamlessly in real-time with no indication from the end user during maintenance, recovery, or making changes to the VMs. In two years, we have had only one hard drive issue and no software issues.
  • Simplicity - The HC3 has the best of both worlds. It's simpler than the free Hyper-V and includes most tools one needs within VMware, yet the installation, operation, and recovery is leaps and bounds easier to manipulate.
  • The only negative is the maintenance support costs. What a dilemma Scale has as they produced a robust and reliable product yet the support costs for a 3 node system is almost $6000. After paying this for 2 years and only having one hard drive failure, I have spent $12,000 on one support ticket and three software updates. It defeats the maintenance cost savings.
I believe Scale is a solution for small to mid organizations who need VM solutions above the free realm but not the large scale solutions that are not feasible nor utilized to their full potential. Scale is perfect specifically for education as it addresses all of our needs in tools, disaster recovery, reliability, and cost.
One of if not the best support with any vendor I have dealt with in the last 20 years.
Scale allowed us to load balance our services. Rather than have one application server supplying antivirus protection, print services, and windows updates I now have three separate VMs that run more efficient resulting in faster service.
  • If I were to remove the annual support, Scale is a tremendous cost savings to our infrastructure. However, that annual support removes any savings.
We went from physical to Scale. We looked at Hyper-V, but the tools available were lacking and VMware had the tools but not cost effective. Scale was our choice after speaking with several clients in the education setting.
Outstanding product that lives up to all of its claims.
I have only dealt with Scale support once. One of the hard drives failed. I was pleasantly surprised that support answered my call quickly, troubleshooting commenced instantly, and a replacement drive was sent within 24 hours. After installing, I sent an email to the technician notifying which was responded to lightning fast. He remoted into the system and tested to ensure everything was back to functioning order. He surprisingly followed up a week later to ensure everything was still in working order.
23
Three are support technicians. The remainder are my Microsoft certification students who I teach not only Microsoft client/server and networking, but VM benefits using the H3 as well. Students create VMs, design and implement disaster recovery plans, and utilize VMs as test environments.
The two of the three support technicians have a basic understanding of virtual environments and a standard level of troubleshooting. Scale has made the interface and operation user-friendly and simple that I could easily show non technical users with limited technical ability.
  • Disaster recovery is noninvasive, simple, and accurate. It is a large part of our disaster recovery plan in the event of an incident.
  • Smaller physical footprint allows for possible maintenance cost savings.
  • The simplicity, reliability, and speed allow for us to startup and test new services in a fraction of the time. It's a perfect tool for advanced technical courses with students which allow for them to experience multiple operating systems with no additional costs.
  • Endless ideas of services.
  • Robust testing of disaster scenarios.
  • Integration into advanced technical courses.
  • Redundancy.
I'm on the fence about renewing the support contract. The reliability of the HC3 makes it difficult to spend the cost of the renewal which is higher than the costs prior to Scale. I'm convinced if we were a larger district that the savings would be tremendous and I wouldn't hesitate to renew. In our specific situation, it may be more feasible to pay per incident.
No
  • Product Usability
  • Product Reputation
  • Third-party Reviews
A couple of respected colleagues at other school districts suggested the product. It is everything they claimed.
I would not change anything. The best finds are based on word of mouth and product/company reputation.
  • Implemented in-house
No
Change management was minimal
Change management was a non issue.
  • We had an older Windows Server that had extensive compatibility issues.
Purchasing the migration service or tool if one has older systems, a large number of servers, or coming from another VM solution would be a great advantage.
  • Online training
I did not do in-person training.
Because Scale is so simple, the training is just as quick and easy.
I think it has found the sweet spot for small to mid-sized organizations.
Because I was new to virtual environments and this was my first product, I relied on the help of Scale to help me build those skills.
No - we have not done any customization to the interface
No - we have not done any custom code
None
No
  • Uploading media and mounting within VMs.
  • Backup and recovery.
  • Creation of VMs are simple and lightning fast.
  • Only when migrating older version of Windows Server. Compatibility issues tend to take time.
HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.
Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.
Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.
No issues. Scale demonstrated the product and provided a third-party vendor the pricing promptly for purchase. Turn around on receiving product was timely considering the systems are built to order.
No issues.
No negotiated was needed since they started with a great discount and included support and training.
None.
Yes
No downtime, upgrades go quickly, and never had a failed upgrade.
  • Role-based access controls.
  • None
No
No
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