Scale Computing HC3 Reviews

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Score 9.7 out of 100

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Reviews (151-165 of 165)

Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Our entire VMware infrastructure was replaced by the Scale HC3. This replaced all our VM servers, with the exception of a few that were transitioned to the cloud (AWS). It is being used to host servers that are used by 500-600 of our organizations staff. Scale has solved a number of different business problems we faced as a non-profit, one of which was the rising cost of other solutions and other vendors changing their tiering pricing structure forcing us into tiers that were overkill and overpriced for what we actually needed. Scale also allowed us to implement a disaster recovery solution which we did not have previously. Scale has consolidated administratrion of what used to be 4-5 disparate systems into one easy to manage and administer system.
  • Disaster Recovery - We needed a disaster recovery solution that could get us up and running within hours if a primary node failed, and the disaster recovery tests and simulations we did proved to us the superiority of Scale compared to other onsite VM solutions. The process was very quick, easy, painless to clone and replicate VM's back to our primary nodes.
  • It is so easy to manage VMs and set up automated snapshots.
  • Migration from VMware and other solutions is easy and straightforward.
  • Implementing true deduplication, though that is actually scheduled for a future release.
  • More granularity in performance reports on servers and VMs.
  • Error logs occasionally aren't helpful, e.g. too vague.
In a hyper-convergence scenario when hosting in a public cloud such as AWS or Azure is not an option, or doesn't make business sense, or there are security concerns, Scale is simply the best hyper-convergence solution out there for small and medium business. I wouldn't see it being the best solution for us for running virutal desktops, but that's not really what it is designed to be a solution for.
We run all the following VMs on Scale, our network monitor, Spiceworks, our telephone system admin, our controller for our Wifi system, our DHCP server, our antivirus server, our WSUS server, our firewall analyzer, our printer servers, our finance system servers, our campus access building control server, and several application servers and SQL implementations for customers. We have had no problems and it's been really easy to manage.
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Anonymous | TrustRadius Reviewer
January 11, 2018

Scale Computing HC3

Score 10 out of 10
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We use the Scale HC3 platform at our corporate office to host the majority of our virtual machines. We are using it to host many different platforms and applications, such as application servers, file servers, vehicle routing and dispatching software, SharePoint, SQL, terminal servers, utility servers, domain controllers, and VOIP. It hosts both locally accessed applications and remotely accessed applications within the organization. The HC3 platform allows simple and efficient hosting and management of several virtual machines. The platform also provides high availability and disaster recovery.
  • Disaster recovery/high availability. Useful and essential for data protection and application availability.
  • Ease of use/management. Simple and easy to use and manage virtual machines.
  • High performance. The HC3 platform provides exceptional computing resources.
  • More information
  • More statistics
  • Ability to download media (ISOs) stored on cluster
More suited toward large number of VMs where high availability/disaster recovery needed. Less suited for fewer VMs or where high availability isn't necessary.
Over time, several of our applications have required more or less hardware resources. The HC3 platform makes it extremely simple and efficient to allocate appropriate resources quickly and easily, with minimal downtime.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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It's being used across the firm, housing all our production servers. Scale gives the addition of high availability/failover in case of server outages along with an easier path to replication and DR. Something we did not have in our previous traditional server setup.
  • Ease of installation. Took us longer to rack and cable than initialize the nodes. I was adding my first system 30 minutes after power on!
  • Ease of use. Being an IT generalist, building out any other similar setup would have taken longer and cost much more $$. I could have the least knowledgeable user in this office adding VM's in 5 minutes with their product!
  • Scale Support. A phone call away from the answers your looking for. No multi vendor support situation with Scale, they support from the hardware up the stack.
  • Lack of vendor backup support. Due to the APIs in use, there are no backup vendors at this time that can reach in and back up a VM. Have to use client/file level.
  • Little more robust on system history statistics reporting. Can't really see trending system info (past), only whats happening real time.
It's well suited for shops that are looking to move from other virtual environments and or had no virtual setup at all. There is some vendor lock-in, but for us, that is not a big deal. We had no existing virtual setup to integrate with. This setup we felt was much more cost effective for what we were trying to accomplish. I'm sure there are the less appropriate scenarios out there, that's up to the IT shops that are doing the evaluations.
Being a small shop, we run traditional stuff like email, file and print and some vendor appliances. Our main move was for the consolidation along with fault tolerance/high availability and snapshotting Scale offers in their product base. Not to mention again, the ease of use.
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Anonymous | TrustRadius Reviewer
December 06, 2017

Scale up today!

Score 8 out of 10
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We currently use SCALE Computing HC3 at several of our clients. It allows us to combine virtualization and storage. This saves the client on licensing costs. It also allows them to combine their back-end storage and virtualization. It also allows them to have a cost-effective disaster recovery solution offsite.
  • The user interface is well laid out and easy to use.
  • Replication is easy to set up and works particularly well.
  • Recovering VMs that that been replicated to storage is quick and easy.
  • Currently, there is not a straightforward way to add disk space to virtual machines.
  • With the latest release, we are having some issues with increased replication traffic to our branch DR site.
Well suited for smaller clients who would like to save money on storage and virtualization costs. Provides disaster recovery, virtualization, and back-end storage at a fraction of the cost of other solutions. It is easy to set up and manage. Customer support is top notch and always available. Less appropriate for enterprise or larger customers needing more functionality.
We currently run many applications on Scale HC3. We run Exchange and several other specific applications that require an application front end and SQL back end. We have noticed no performance hits even with a number of resource intensive applications and servers running on Scale HC3. Would highly recommend to anyone in the SMB market.
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Anonymous | TrustRadius Reviewer
December 06, 2017

General Cluster

Score 9 out of 10
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The majority of the servers within the client's company have been consolidated and run off of a four-node cluster. This solves concerns with redundancy and overall reliability. Windows Server clusters tend to be less reliable when it comes to load balancing, which can often lead to performance issues. The Scale cluster handles these tasks with ease.
  • The cluster is easily expandable by adding additional nodes. This can potentially keeps costs down by allowing you to increase the performance potential of your existing cluster.
  • Managing and controlling virtual machines is very straightforward and convenient from the browser-based control panel.
  • Creating and restoring snapshots is very easy, making it much less stressful to make major changes to VMs.
  • I honestly can't think of any cons off the top of my head. I've been fairly impressed with this product.
The Scale cluster is well suited to businesses looking to consolidate servers and decrease the space required to run multiple machines, while also increasing overall reliability and availability. I don't know that it would be a good fit for a data center or other large high-volume setup but it works great for the day to day needs of many businesses.
We primarily use the cluster to run the domain controllers, ERP software, Exchange hybrid server, etc. Availability has been great, with very few issues. Overall, it's been a great experience and we know we can count on the Scale cluster to keep everything up and running.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Scale Computing HC3 is our main virtualization platform. It is our first endeavor in the hyper-converged space and we could not be happier. Absolutely every aspect of our dealing with Scale has been top notch! They are custom tailored to SMBs and really get what it is we need from a vendor in regards to upfront sales, purchasing, implementation, and support.
  • Sales
  • Implementation
  • Support
  • Uh.... Logo?
Well suited to SMBs that don't require the push button mass automation of the larger vendors. Simple as all get out to use and if you can't figure it out the support is TOP NOTCH.

Probably not well suited to large enterprises and they will tell you that is not their market.
DCs, File Shares, Web Servers, Exchange 2016, SQL, the list goes on.
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Anonymous | TrustRadius Reviewer
January 15, 2018

Scale Support Nightmare

Score 4 out of 10
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Whole Organization.
Upgrade of physical servers
  • virtualization
  • ease of use
  • ease of configuration
  • Sales team should not undersell to sell again at a higher price
  • Lot of improvement is required in support
  • Lot of improvement needed in installation support
  • Quotes not provided to months
  • No information provided once order is placed
  • Delivery too slow - awaiting hardware for last approx. 2 months
Maybe suitable for small organizations, it is not appropriate for an organization requiring IT availability 24 x 7 at least with the kind of support currently provided.
ERP System and its ancillary softwares
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Anonymous | TrustRadius Reviewer
January 12, 2018

Scale

Score 7 out of 10
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We are using Scale to move past our VMware and iSCSI connections.
  • Support is great
  • Software industry standard
  • Fast
  • Network drivers crash often,
  • Need backup API to Veeam, badly. Backup is like a step back in time, and no, snapshots are not backups.
Not suited for highend workloads or large companies
All workloads. e-mail file server many specialized software packages
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Anonymous | TrustRadius Reviewer
December 08, 2017

Scaling - KISS

Score 8 out of 10
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We moved from 25% virtual environment to 100% virtual environment with Scale.
  • Simple UI
  • Reduced complexity
  • Serial Drivers
  • Recognize USB
These setups are ideal for SMBs with limited staff knowledge.
Two different ERPS with 25 users each. One is legacy and the other presently supported. 4 DCs, terminal services, document management, Print/files services.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Scale Computing is used throughout our entire company. With HC3 simplifying our lives, we are able to maintain 30+ servers, for 5+ companies, and still keep our head on our shoulders! Thank you, Scale.
  • Reliably support large infrastructures
  • Operating in rough environments
  • Creating, managing servers
  • Display RAM usage per Virtual Server from the Scale Dashboard to easily identify Servers that need extra memory
  • Support for Chrome Browser when using the web-based console (So far, I can only get it to work reliably when using IE)
  • Show more information about DR remote clusters from the Production cluster
Being able to create/modify/shut down/etc., all of our servers from one simple view is really handy. Fast and reliable, the cluster never goes down. Great for those who need to be able to create servers on-the-go from any computer, as long as a VPN connection/internet connection is accessible. Really makes the IT life a lot easier.
We have a very large File Server that we heavily rely on. Recently, we've been growing at a rapid rate, and being able to expand the resources on the server on the fly has saved our bacon many of times. Whether it's expanding the CPU, RAM, or most often in our situation, the hard drive space; It's great to know we can always scale our server as needed in a quick fashion.
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Anonymous | TrustRadius Reviewer
June 19, 2017

Ease of Use!

Score 9 out of 10
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My IT department uses Scale Computing HC3 to host VMs for critical business and service functioning within the organization. We also replicate the VMs to a second remote Scale for DR purposes.
  • Scale is easy to use. Basic functionality and management of Scale is easy to learn and put into practice.
  • The primary con is Scale is not recognized as a 'big player' in the market. As a result, some applications will not assure support for their product running on a VM on something other that VMware or Hyper-V or XenServer. My disappointment lies primarily with these companies who don't recognize Scale.
Scale is will suited for companies who need a stable, easy to use cost effective VM solution.
AD, TermServer, Database applications, File server functionality.
Disaster Recovery as we replicate VMs between two Scale devices.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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We use Scale Computing HC3 to host our VOIP product, this replaced a VMWare setup.
  • Simple interface: The user interface is graphical and easy to navigate. Creating a new VM is quick.
  • Scalable: Easy to add additional nodes to increase capacity, no loss of data and minimal down time.
  • Support: Scale technical support is helpful and responsive. We have had a few drives fail and replacement shipping is usually overnight!
  • Details performance reports: We would like to see detailed performance reports for a specific VM, server and cluster.
  • Better error logs: We have had errors on the GUI that say something like "The system has an error, contact support". This is unsettling as a large portion of our business relays on these servers.
  • Better built in graphics support on VMs. We would like to use a few VM's as remote connection workstations, however the virtual graphics cards make this impossible, we can only get 800x400 display and that carries through to remote connection programs.
It would be great in a hosted server scenario, but for virtual desktops it would not work very well.
We have only run our hosted VoIP product on Scale. It runs well, we have had an issue with cron jobs across the VMs that spike system resources that was difficult to diagnose using the reporting tools provided by Scale.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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We went with Scale Computing, because we were running into increased licensing costs associated with VMware. As an SMB that was growing, we did not need the "Enterprise" level of VMware licensing. We needed to ability grow at our pace and not have to pay large licensing costs for features we would not use for a while.

Scale Computing allowed us to get our two production sites (separated by a couple of miles and connected via MPLS) the ability to be up and running after migration very fast, have a DR Site for each cluster, and the ability to ad-hoc add more CPU/Ram/storage when we needed it.

At the time our IT department was very small (just me), with Scale Computing the cluster and interface made things simple. There was not a cluttered feel like vSphere. Having one support number to call for all issues is great, and Scale's support team is awesome!

  • The software used to migrate from physical or virtual to the Scale system is great.
  • The support team is great.
  • Tailors to the SMB market really well.
  • Be faster to make updates for newer MS Operating Systems.
  • Easier VMDK support.
  • In-house notification system - if my cluster is down so is my Mail Server, so it's not able to send me notifications that my system is down.
They would be great in an SMB market, where a majority of current servers are MS or mainstream Linux distros. Scale might not be a good fit with legacy servers and other applications that are not industry standard.
We run our Exchange Sever with 85 mailboxes that are 4-8GB each. We are a sales driven company so we see a lot of Exchange traffic and have never had slowness related to the hyper-converged model. We also run our entire ERP system from Scale Computing and that system is used by 90% of our employees 8-9 hours a day with no slowness issues.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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We are using Scale's HC3 system across our whole organization. We've been able to not only virtualize a couple of physical servers, but also to migrate some virtual servers off a failing VMware platform.
  • The HCMove migration utilities are top-notch. Really makes migrating to the Scale platform from both physical and virtual systems very easy.
  • The portal is extremely user-friendly and makes setting up new machines and maintaining existing machines a cinch.
  • Tech support has always been quick and efficient.
  • I would like to see Scale get recognition and integration with other utilities at the same level as VMware and Hyper-V. We utilize a Unitrends device for backups, and while it has native support for backing up on VMware and Hyper-V platforms, I lose out on the virtual-aware benefits and have to just backup my Scale virtual servers as if they were physical.
The only scenario that would be inappropriate for Scale would be in businesses with a very small number of servers, or with no desire to virtualize. Scale is my preferred virtualization environment for any other scenario.
We have run our corporate ERP system, HelpDesk system, file servers, web servers, etc., through the Scale system.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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We are using Scale across the entire organization. We have two clusters, one being used a another location for DR purposes.
  • Makes new VM creation easy and quick
  • Gives the ability to expand quite easily
  • Would like to see a smartphone app for control and monitoring
  • Better compression and speed on the replication
For small organizations that want to lower their administration and efficiency costs while providing better response for users.
Electronic Health Record system, Dental system, Pharmacy system, terminal services, Intranet. Our experience has been thus far very good. I would highly recommend their products.
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About Scale Computing HC3

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HC3® software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing HC3 Features

Has featureSimplicity
Has featureHigh Availability
Has featureScalability

Scale Computing HC3 Videos (3)

Scale Computing HC3 Downloadables

Scale Computing HC3 Integrations

Leostream, Cloud Unity - Google

Scale Computing HC3 Competitors

VMware vCenter Server, VMware ESXi, Nutanix, Hyper-V, HPE SimpliVity (formerly OmniCube)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
HC12008,500Per Node
HC1250D15,170Per Node
HC12509,665Per Node
HC1250DF16,750Per Node
HC5250D25,700Per Node

Pricing shown in U.S. Dollar. Pricing for other regions available on request.

Scale Computing HC3 Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
20%
Mid-Size Companies (51-500 employees)
70%
Enterprises (> 500 employees)
10%

Scale Computing HC3 Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Scale Computing HC3 Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Unix
Mobile Application:No
Supported Countries:North America, EMEA, Australia
Supported Languages: English