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Scale Computing Platform

Scale Computing Platform

Overview

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system…

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Recent Reviews

Love SCP

10 out of 10
December 07, 2023
Incentivized
We utilize the Scale Computing Platform as a central element of our IT infrastructure. SCP provides us with a highly scalable and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HE151

$3,300

On Premise
per node

HE501

$6,800

On Premise
per node

HC1300

$11,900

On Premise
per node

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.scalecomputing.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3,300 per node
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Product Details

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, its key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing Platform Screenshots

Screenshot of Scale Computing Fleet Management Dashboard - 
At-a-glance summary of the health of the fleet upon login.Screenshot of Cluster Details -
Details of a particular cluster, including health, fleet manager connectivity, nodes, and VMsScreenshot of Scale Computing Fleet Manager -
Manages an organization’s fleet of Clusters.Screenshot of Hypercore UI -
Simple Web Interface for Local Management of the Cluster and its Workloads

Scale Computing Platform Videos

SC//Platform Success Story - Detroit Symphony Orchestra
SC//Platform Success Story - American Foundry Group
SC//Platform Success Story - Metropolitan School District of Wayne Township

Scale Computing Platform Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationNo
Supported CountriesGlobally
Supported LanguagesEnglish

Frequently Asked Questions

Scale Computing Platform starts at $3300.

VMware vCenter, VMware ESXi, and Nutanix Cloud Infrastructure are common alternatives for Scale Computing Platform.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Scale Computing Platform are from Mid-sized Companies (51-1,000 employees).

Scale Computing Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(338)

Attribute Ratings

Reviews

(51-75 of 234)
Companies can't remove reviews or game the system. Here's why
David Roden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We had a lot of interaction with Scale support when we were getting started. Since then, we have only had a few (mostly routine) support issues. Every time, no matter which tech we speak to, we always feel like we are Scale's most important customer. The help we receive is excellent and well-informed. We never get the sense that someone is guessing, and most of the time we receive additional help or insight that increases our knowledge of, and appreciation for, the product. The people at Scale love their product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazing, to say it simply. If you need to call them they are great. We haven't had many issues, more so questions, and they were very helpful to get us the answers we needed. I don't say this for many companies for their support, but this is one I would recommend!
Ryan Janzen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Any time that I have ever reached out to scale support over the phone, I have always gotten a technician on the phone in less than 10 minutes. All issues have either been resolved on the initial call or I have been in constant contact with the technician through the entirety of the trouble ticket until completion.
November 24, 2020

Happy HC3 Customer

Collin Coe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The support for day to day operations is phenomenal. The support specialists will also help in understanding how to move VMware solutions that do not have clear Scale or Linux documentation to Scale in most cases.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Their Support team is excellent. They were a big help during the install and it is easy to reach them by phone or email if you have a problem. They are all based in the US and respond quickly. This is a rarity today. You will certainly not get this kind of service from the likes of DELL, HP, or VMware without paying a great deal of money to buy one of their premium tier products like vxRail.
November 24, 2020

Dumped Xen for Scale

Kelly Mumm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support from implementation to daily questions is great. We struggled to get a few VMs brought over from our previous Xen server environment. Scale's support spent multiple days on the phone with me diving pretty deep into the Windows OS to resolve issues that had nothing to do with Scale.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've never dealt with a support crew that had such a full grasp of their product. This easily the most valuable asset on Scale's toolbelt. No sketchy remote access holes, the HC3 cluster does most of the work, and 3 clicks in the interface lets support in to the whole cluster.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I rarely need to call on Scale Computing HC3 support, but when I do, the typical time to get a support technician on the phone is 17 seconds. The support staff is courteous and knowledgeable, and is able to resolve issues quickly. Because of the built-in redundancy, I've never had to deal with a support "emergency".
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Coming from a traditional infrastructure experience and not really being a server guru, I relied heavily on Scale's technical support in building our IT infrastructure. The whole experience, while initially daunting, was not as painful as I thought it would be. The vibe you get is positive.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I would give a higher rating if we did not have a green tech who was out of their depth supporting us on a few occasions. Support is responsive and works diligently to resolve issues. You are able to speak with an engineer quickly, if not immediately.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The support rep that helped us get set up was great. He worked through our initial struggles with out old core switch, and when we narrowed the problem down to the switch he was fast to offer a resolution. Once we got a new core switch, he quickly rescheduled our initial setup/training and was great to work with.
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