My review after working so closely with ScienceLogic SL1 as monitoring tool.
I am an SME in HCL Technologies for the ScienceLogic SL1 monitoring tool and have five ScienceLogic SL1 customers in a shared environment. …
Starting at $7.50 per month per node
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What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
Recent Reviews
How ScienceLogic SL1 Differs From Its Competitors
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ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
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Pricing
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7.50 per month per node
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ScienceLogic SL1?
The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.
With SL1, the user can:
- See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
- Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
- Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.
ScienceLogic SL1 Features
- Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
- Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
- Supported: Topology-Driven Event Correlation
- Supported: Full-Stack Topology Mapping
- Supported: Business Service Monitoring
- Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
- Supported: Analytics - ML-Based Anomaly Detection
- Supported: Incident Automation - Event Forwarding & Email
- Supported: Dynamic Baselining Analytics
- Supported: Manage Workflow Health & Endpoints
- Supported: Dashboards and Reporting
- Supported: Log Collection
- Supported: 400+ Pre-Built Monitoring Integrations
ScienceLogic SL1 Screenshots
ScienceLogic SL1 Videos
Watch Eliminating Visibility Gaps While Driving Tool Consolidation
Watch Diagnosing and Resolving Service Impacting Issues with Behavioral Correlation
Watch Automating Troubleshooting for Faster Root Cause Analysis
Watch CMDB Accuracy With Real-time Synchronization of Monitored Environment
Watch Understanding Infrastructure Impact on Apps with AppDynamics
ScienceLogic SL1 Integrations
- Kubernetes
- Cisco HyperFlex
- Nimble
- Hyper-V
- MySQL
- Dynatrace
- New Relic
- Cloud -AWS
- Azure
- Google Cloud
- IBM Cloud
- Aliyun
- CloudStack
- OpenStack
- etc.
- Cloud Services – Amazon EKS
- ECS
- Fargate; Azure AKS; etc.
- Containers – Docker
- etc.
- Software-defined Networks/WAN – Cisco
- VMware
- etc.
- Network - Cisco
- F5
- Juniper
- Meraki
- Riverbed
- Aruba
- Avaya
- Fortinet
- HP
- etc.
- Storage - Dell EMC
- NetApp
- HPE
- Hitachi
- Nutanix
- Pure Storage
- etc.
- Hypervisors – VMware
- Xen
- KVM
- etc.
- Operating Systems - Unix
- Windows
- Linux
- Business Applications
- Databases - Microsoft
- SAP
- Office 365
- MS SQL Server
- Oracle
- IBM DB2
- etc.
- APM - AppDynamics
- etc.
- etc.
- Storage - Dell EMC
- NetApp
- Pure
- HP/Nimble
- etc.
- Cloud -AWS
- Azure
- IBM
- Aliyun
- Openstack
- etc.
- Applications -Microsoft
- SAP
- etc.
- Compute -VMWare
- Microsoft Hyper-V
- KVM
- Linux
- Unix
- Converged -Nutanix
- Unified Communications and video - Cisco
- Polycom
- Tandberg
ScienceLogic SL1 Competitors
ScienceLogic SL1 Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, UNIX |
| Mobile Application | No |
| Supported Countries | Americas, EMEA, APAC |
| Supported Languages | English |
ScienceLogic SL1 Downloadables
Frequently Asked Questions
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
ScienceLogic SL1 starts at $7.5.
Reviewers rate Configurability highest, with a score of 10.
The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).
ScienceLogic SL1 Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 0% |
| Enterprises (more than 500 employees) | 100% |
Comparisons
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Reviews and Ratings
(380)Attribute Ratings
Reviews
(101-125 of 207)Companies can't remove reviews or game the system. Here's why
We are using ScienceLogic SL1 in a multi-tenant environment with our central database in the AWS Gov Cloud. The benefits of the ScienceLogic SL1 platform for us and our customers is the ability to provide access to our customers and their technical staff to use beyond just a monitoring solution but as an operations management platform as well providing insights into the operating environment.
- The ability to mix collection methods makes ScienceLogic SL1 particularly flexible.
- Built-in device-specific dashboards provide a one-stop place to see everything associated with a monitored device. It's good to see the new UI has continued this with the device investigator.
- API access to pull from or push to the SL1 platform is a powerful aspect of the integration capabilities of ScienceLogic SL1.
- Easily adding new data points makes it easy to expand the scope of the collected data and the importance of the ScienceLogic SL1 platform in the enterprise.
- Reporting: The reporting mechanism is too complex for the average user. An easier method to query the underlying data would be very beneficial.
- UI inconsistencies. The new UI appears to resolve that.
- Documentation: while there is a vast amount of documentation, examples that are applicable to the real world would go a long way towards the adoption of more features of the platform.
We are deploying the SL1 for our customers. This product is typically used by organizations driven by the DevOps model. IT allows them to harness the elements of AI into the infrastructure monitoring and IT Service Management. Surprsiningly, it also has a simple ticketing system built-in. However, in most cases, the customers decide to integrate with their existing ticketing systems. While I have seen IT using it, the business hardly ever gets more than a dashboard to see which services are up.
- Quick Infrastructure discovery.
- Correlation of the discovered events to the services they affect.
- Automated baselining.
- Short deployment time.
- Low price when compared to the competitors.
- Integration with other systems (ticketing, change, etc.).
- Compliance with the industry standards (ITIL).
- Ticketing system could be improved.
- User interface can be confusing to the new users.
April 29, 2020
New concept of monitoring
SL1 is our recommended strategic tool for monitoring. It must be used for all new customers. Its aim is to monitor servers, hardware and to be integrated in a global solution, that is event management, ticketing tools by example. Different strategy could be used to deploy the solution: On-premise, on SL1 cloud or on our cloud.
- Discovering.
- New technology.
- Adaptation.
- Scheduling.
- Log monitoring.
- Message collectors.
April 28, 2020
Great Monitoring Tool
SL1 is used by the whole organization. It's used to monitor both internal devices like core network devices, servers, and customer devices such as virtual firewalls. Performance and availability are measured regularly and reduce outages due to the alerts that are being created before any outage.
- SL1 can be used to monitor any kind of devices both physical and virtual including cloud systems.
- SL1 gives you the ability to automate tasks using simple pre-define templates.
- SL1 uses AIOPS, which is one of the best practices for this modern times for any tool.
- Better user interface.
- API integration with other tools.
- Message collector for syslog should be incorporated, not an option.
We use it for external customer solutions and internal IT operations.
- Diverse coverage.
- Experienced team.
- Strong technology.
- Pricing not always competitive.
- Cannot always cover all layers of technology and need to integrate.
April 25, 2020
Single Solution Platform for IT
My organization is using ScienceLogic as an aIops monitoring platform for our customers. Currently, it's being used by a department. It is addressing the problem of a management and monitoring solution for customer's requirements, with actionable insights to resolve the problems.
- Real time discover
- Analytics/machine learning
- Data lake
- Real-time context
- AIOps
- Derive relationships
- Applications, infrastructure, cloud, and IoT
- IT operations
- Refine data
- Real-time context
- Distributed architecture
- Network
April 25, 2020
SL1 Automation: AI ops is the future
SL1 is being used for a Fortune 500 client as a means for network and server monitoring. It is being used by a particular BU at the client and is not rolled out throughout the whole organization. SL1 addresses our needs for network monitoring and alerting to the NOC for resolution.
- Flexibility to customize almost everything, thresholds (per device), access, etc.
- Amount of data in product, closest to single pane of glass.
- Ease of use, navigating product is simple. New UI is great.
- Ability to utilize Downstream Suppression within different organizations. Monitoring multiple organizations requires an all or none with downstream suppression.
- Access and hooks to the product can be cumbersome and almost too granular.
- No configuration management or Netflow data. These additions could be game-changers for the product.
April 24, 2020
ScienceLogic collapses multiple NMS into one and provides un-thought of before benefits
We use SL to collapse multiple network monitoring systems across the organization into a single, unified platform.
- Developer friendly
- Easy to train customer base on its use.
- Architecture/stack is modern.
- The support process is slow.
- Support level one has proven very unhelpful to power users.
- The upgrade process is tedious and prone to failure.
April 24, 2020
All robust tool that meets all your DM requirements
We are using SL1 for health and availability device monitoring. I must say it's a powerful tool and quite intelligent. We have multiple deployments of SL1 in NTT for monitoring 1000s of internal and client managed devices.
- User-friendly dashboard.
- Better support for troubleshooting.
- Can scale up to thousands of appliances.
- Toolbox are the key component.
- No customized monitoring dashboard.
- No Timezone setting preference by default it's in GMT.
- For memory-related events, SL1 takes cache memory as actual memory which leads to a false positive.
April 23, 2020
ScienceLogic SL1 - THE monitoring tool going forwards!
ScienceLogic SL1 is being used across the entire organization. Throughout our implementation we were able to work with both Professional Services as well as support to work through some minor issues. I have always felt that working with our vendors as a partner is more beneficial for all parties. We are able to get access to more enginering resources which in turn help to move the product into a more beneficial direction for both us as a customer as well as a product for ScienceLogic.
- There is no other platform on the market that offers the flexibility as ScienceLogic.
- If you have a clear vision of where your organization wants to go, ScienceLogic gives you the platform and tools to make that happen.
- The rich feature set out of the box is excellent, and the customizations available through powerpacks and snippet data collection is extremely powerful.
- The lack of clear communication on upcoming features and additions to the product can be a little confusing at times, but they are working to improve this.
- The UI is a bit rough, however this is being addressed in an upcoming release.
April 22, 2020
SL1 review
We are using it for event monitoring of our infrastructure.
- Infra monitoring.
- Integration with other ITSM tools.
- Easy setup.
- Not a multi thread process, trouble when there are multiple incidents.
- Difficult to understand script used.
- Need to install agents.
April 22, 2020
My Review of SL1
We use SL1 to monitor customer environments. We have customers all over the globe that rely on us to help them maintain their services and alert them when things are not optimal. Problems detected by SL1 are ticketed to ServiceNow to be addressed by our ECC engineers.
- Wide range of PowerPacks/Dynamic Apps for supporting many technologies
- Modular deployment
- Highly customizable
- More compatibility with third party software/integration with other monitoring tools.
- Creating custom content is not always intuitive/easy.
- Upgrading/backups can be difficult, but we are getting better with each new version.
April 22, 2020
SCILO is the COOLLIE O
Whole Org. We use it to monitor our keys systems and our customer's systems. Providing performance data and event data.
- Eventing
- Reporting
- Dashboards
- Need more PowerPacks for large vendors.
- Can take some time to get PowerPacks updated.
- Better application monitoring.
Multiple deployments of ScienceLogic SL1 within Telstra are used to monitor many thousands of internal and customer based devices and services and alert different assurance and support teams of issues.
- Robust platform able to be easily upgraded
- Great support
- Not locked into vendor monitoring solutions - you can create your own
- Able to scale up to many thousands of devices
- The remote monitoring of devices using distributed collectors
- Better guides are needed on how to implement various features, particularly writing code snippets
- It takes a lot of work to bring a new system up to speed and better out of box functionality is needed.
- Release notes can be limited and often do not describe new features
April 21, 2020
ScienceLogic SL1: the good & the bad
ScienceLogic SL1 is being used company-wide to manage, monitor, and maintain all of our business-critical systems across the United States. It is at the core of what we do, sell, and use for all of our service offerings to ensure success and growth for our business. The major problems it addresses are around visibility to a wide range of technologies, while providing an event and runbook engine to alert and automate any issues that may arise.
- Collects data from anything
- Maps relationships across technology stacks
- Runbook automation
- One place for all the information we need
- User experience. The new UI, although it may look prettier, is painful to do simple tasks. Not fully baked.
- The new UI is lacking in mapping functionality that was native in the Flash experience.
- Self Monitoring of SL1 itself. No one can tell you what is a healthy or unhealthy system or when you need more resources or less. What is the system running behind or having problems?
- Making power packs and developer best practices doesn't exist. The platform can do it but there isn't any direction or documentation on how to do it successfully without risk of breaking the system.
- As a service provider, the new UI doesn't support theming and whitelabel like the classic UI, which makes it very challenging for us to sell and transition our customers to.
- Reduce the hardware footprint and cost to run the software. Very resource heavy when you use all the features.
- Make the agent easy and turnkey to collect basic Microsoft and other basic OS-level metrics just work when agent-less isn't an option.
April 21, 2020
Great Extensible Monitoring (GEM) framework
The ScienceLogic SL1 platform is used throughout our entire organization, from simple predictive hardware failure, such as a failed drive, leveraging the built-in the manufacturer's drive monitoring capabilities, to providing more complex, topology views of our virtualization platform and status of their components. It is also the driver of our real-time alerting of issues and is integrated with our ticket creation process.
- Provides real-time device availability alerting
- Provides dynamic topology views of devices
- Provides the parent-child relationships with those topology views
- Can be noisy because of the large number of simultaneous alerts.
- The UI (classical) is not always intuitive.
April 21, 2020
A decade with ScienceLogic
ScienceLogic SL1 is being used as the enterprise monitoring, reporting, and alerting tool for several of our customers. It is integrated with Service Now for incident and CMDB synchronization to quickly automate scheduled outages, full systems life cycle including commissioning and decommissioning automation, and helpdesk integration. It is also used to monitor Cloud resources, and tie back into the billing system via its API capabilities.
- Easy dashboards
- Highly flexible monitoring
- Extensible architecture
- Documentation completeness and accuracy
- QA of new features
- Pricing
April 21, 2020
ScienceLogic SL1 Review from a Solution Architect
We use ScienceLogic SL1 to monitor devices nationwide and to alert on outages. In addition, we monitor the server health to determine if additional resources are needed and if failure has occurred.
- Flexibility in how you can code your specific monitoring needs
- Graphql
- AIOPs
- Patching and support
- Fixing built-in power packs
- Making the system more efficient--collectors can't handle 1000 devices without issues
April 21, 2020
ScienceLogic SL1 Review
We are using ScienceLogic SL1 to monitor our whole network infrastructure across the world. It is used by multiple departments so that we have a single monitoring solution.
- Dynamic Applications are a huge plus. This allows for flexibility to track custom items.
- Reporting is somewhat lacking on some data rollup functions.
April 21, 2020
10 Years through thick and thin.
We use ScienceLogic across our organization for monitoring and asset management. As an MSP, ScienceLogic gives us the insight needed to ensure a quick response to issues arising on critical infrastructure that would affect us internally as well as our customers.
- ScienceLogic is generally quick to respond to issues we find.
- ScienceLogic provides very detailed monitoring solutions for the major product vendors.
- QA does not test the product to the scale that some customers may use it leading to potentially revenue impacting outages.
- Documentation around some of the power-packs released for public consumption.
- Certain things have been broken in the existing UI and have gone overlooked while developing the "new" UI.
April 21, 2020
SL1 for the world
As a provider of managed services SL1 is our preferred choice and has been our centralized monitoring platform for several years. We adopted SL1 both for our own Datacenters and for our Customers when delivering managed services, cloud, data center, storage, network.
- Short time to market, quick intuitive deployment and standard based on standard powerpacks and consolidation of monitoring parameters.
- Ease of use and comprehensive presentation of monitoring data in standard or customized dashboards.
- Integration with ServiceNow (this architecture and features could well be enhanced).
- Integration with ITSM, ServiceNow in particular, reference architecture, best practice, user group.
- Interoperability with Azure - how to apply SL1 monitoring on Azure.
- Interoperability with Cisco UC - how to apply SL1 monitoring on Cisco UC.
April 21, 2020
Feedback from SL migration over ITM
SL is being used as the monitoring tool for some of the accounts we support. We are exchanging Tivoli tool to SL tool for device monitoring.
- Helpful dashboards.
- Agent-less - easy to implement.
- Easy to add collectors or increase the number of device monitored.
- Good support.
- Customization on monitoring needs.
- Facilitate the credentials process.
ScienceLogic SL1 is used as primary monitoring software within our company and with all our customers.
We use it to monitor physical/virtual devices. Alerts generated are passed through via e-mail or SMS to corresponding specialist(s).
We also use ScienceLogic SL1 in reporting of different ways: usage reports, licensing reports, SLA reports, etc.
We use it to monitor physical/virtual devices. Alerts generated are passed through via e-mail or SMS to corresponding specialist(s).
We also use ScienceLogic SL1 in reporting of different ways: usage reports, licensing reports, SLA reports, etc.
- Scalable.
- Customizable.
- Many ways to monitor different things.
- Quite "heavy" monitoring system.
- If something special must be achieved, it can be quite complex to set up.
April 20, 2020
From a non-technical view
We use ScienceLogic SL1 to provide managed services (monitoring) to our customers, either as a hosted service or on-prem. The services cover any or all of the customer's ICT departments. It aims to provide a single view of the whole estate to customers and assists with vendor management.
- Event detection
- Reports have intermittent bugs. Not all options are available for all reports, such as device categories are not available in many reports.
- More modern looking dashboards
April 20, 2020
If you want to be alerted...
ScienceLogic SL1 is being used to monitor nearly all network-connected devices across the organization, however, it's really only used by the IT department. It alerts us when a device is down or unreachable and can also be an early indicator of network degradation.
- Alerts can be really granular, allowing a small subset or large group to be notified of a particular event.
- Alerts can be suppressed or put into a monitoring mode to allow teams to focus on urgent matters.
- I'd like to see critical ping options have customizable time periods.
- The system could be improved by allowing for less clicks and tab surfing.