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ScienceLogic SL1

ScienceLogic SL1

Overview

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

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Recent Reviews

ScienceLogic SL1

8 out of 10
September 11, 2023
It is used monitoring infrastructe of our client, and [...] provides the management of the software, implementing all the monitoring for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
02:00
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Pricing

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Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7.50 per month per node
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Product Details

What is ScienceLogic SL1?

The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.


With SL1, the user can:

  • See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
  • Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
  • Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.

ScienceLogic SL1 Features

  • Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
  • Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
  • Supported: Topology-Driven Event Correlation
  • Supported: Full-Stack Topology Mapping
  • Supported: Business Service Monitoring
  • Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
  • Supported: Analytics - ML-Based Anomaly Detection
  • Supported: Incident Automation - Event Forwarding & Email
  • Supported: Dynamic Baselining Analytics
  • Supported: Manage Workflow Health & Endpoints
  • Supported: Dashboards and Reporting
  • Supported: Log Collection
  • Supported: 400+ Pre-Built Monitoring Integrations

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard OverviewScreenshot of Network Hotsheet DashboardScreenshot of Office Network MapScreenshot of Azure Map

ScienceLogic SL1 Videos

ScienceLogic SL1 Integrations

  • Kubernetes
  • Cisco HyperFlex
  • Nimble
  • Hyper-V
  • MySQL
  • Dynatrace
  • New Relic
  • Cloud -AWS
  • Azure
  • Google Cloud
  • IBM Cloud
  • Aliyun
  • CloudStack
  • OpenStack
  • etc.
  • Cloud Services – Amazon EKS
  • ECS
  • Fargate; Azure AKS; etc.
  • Containers – Docker
  • etc.
  • Software-defined Networks/WAN – Cisco
  • VMware
  • etc.
  • Network - Cisco
  • F5
  • Juniper
  • Meraki
  • Riverbed
  • Aruba
  • Avaya
  • Fortinet
  • HP
  • etc.
  • Storage - Dell EMC
  • NetApp
  • HPE
  • Hitachi
  • Nutanix
  • Pure Storage
  • etc.
  • Hypervisors – VMware
  • Xen
  • KVM
  • etc.
  • Operating Systems - Unix
  • Windows
  • Linux
  • Business Applications
  • Databases - Microsoft
  • SAP
  • Office 365
  • MS SQL Server
  • Oracle
  • IBM DB2
  • etc.
  • APM - AppDynamics
  • etc.
  • etc.
  • Storage - Dell EMC
  • NetApp
  • Pure
  • HP/Nimble
  • etc.
  • Cloud -AWS
  • Azure
  • Google
  • IBM
  • Aliyun
  • Openstack
  • etc.
  • Applications -Microsoft
  • SAP
  • etc.
  • Compute -VMWare
  • Microsoft Hyper-V
  • KVM
  • Linux
  • Unix
  • Converged -Nutanix
  • Unified Communications and video - Cisco
  • Polycom
  • Tandberg

ScienceLogic SL1 Competitors

ScienceLogic SL1 Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, UNIX
Mobile ApplicationNo
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish

Frequently Asked Questions

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

ScienceLogic SL1 starts at $7.5.

LogicMonitor, Datadog, and Moogsoft are common alternatives for ScienceLogic SL1.

Reviewers rate Configurability highest, with a score of 10.

The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).

ScienceLogic SL1 Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%
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Comparisons

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Reviews and Ratings

(380)

Attribute Ratings

Reviews

(26-50 of 207)
Companies can't remove reviews or game the system. Here's why
September 01, 2023

SL1 review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ScienceLogic SL1 to monitor our client devices, servers, etc. In the future, Scope is good because it helps our client to maintain their servers. Also, It makes it easy with the feature of automation. Due to this no need to manually do everything. By the use of this, we can manage and monitor the events properly.
  • Manage the events Properly.
  • Dashboard is well designed and detailed.
  • By the help of this we can easily fetch the detailed reports
  • Sometimes, Report creates problem it not generated properly.
  • we can improve our automation policies
while monitoring the events and checking the availability it's well suited.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We provide monitoring/AIOPS based managed services to multiple medium to large enterprises.
The product helps us provide "monitoring as a service" which includes the platform components and the experience and skills required to implement and manage the service. This allows businesses to concentrate their efforts on their core mission
  • Automation & low code/no code collection options.
  • Support for traditional data centers, cloud-native services and hyperscalers.
  • Multi-tenancy.
  • Increase out-of-the-box support for technologies not currently covered.
  • Improve reporting ease of use/customisation
Well suited to just about any scenario ie traditional, hybrid or cloud environments.
Our customers have/do range from state entities, banks, insurers, retailers and various business types.
Whilst we do not have any "small" customers, I would imagine that it may not, due to cost, be suitable for many "small" customers.
Also, more difficult to implement for customers who do not share the vision and goal of AIOPS & monitoring as a service etc.
I would highly recommend the "workshops" (eg Clarity) provided by and/or conducted together with SL.
Wian Crous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ScienceLogic as a monitoring tool to assist other companies manage and monitor their IT Estate. I personally assist with creating reports, Dynamic Applications, Run Book Automations and integrations into their other systems. I have to assist with custom requests, and mostly focus on their reports and integrations into their other monitoring systems.
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
  • Their reporting is difficult and complicated to create your own. This can also be moved to a newer language (AP2 View)
  • Being able to use their API/GQL with SSO
SL would be great in most environments, as they cover a very wide range of technologies. There platform is easy to use, and the out of the box functionality covers most of what you would need in your environment.

I would say the environments where SL is difficult to use, is where there are a lot of security rules regarding firewalls, ldap and SSO. There are some features that does not always work across the board. However, even in these environments does SL do a great job and they are happy to assist getting the functionality you need..
Score 1 out of 10
Vetted Review
Verified User
Incentivized
ScienceLogic SL1 is used to monitor devices across Datacom and our customers. Enabling alerts to events, ticket creation etc.
  • It is effective for monitoring common devices
  • The ap2 interface is generally pleasant to use
  • PowerFlow
  • Support - time to resolution
  • Support - fast access to engineering
  • Cohesive UI/UX - why does the classic UI still exist?
  • Bug finding - we feel like glorified beta testers (see comments about support)
  • UX - if you have to explain how things work, you've failed. e.g. there are pages where three buttons all have the same text and all do different things!
  • utilisation of AI across the board.
In my experience, it seems to be well suited to basic monitoring. I think if you need anything more than that, including needing a system not riddled with bugs, prompt support, or a cohesive user experience - look elsewhere
Score 8 out of 10
Vetted Review
Verified User
Incentivized
To monitor the status of networking equipment. Allows us to monitor every aspect of the equipment, from bandwidth usage and status to hardware status, incl. fans, PS, and memory.
  • snmp status
  • wan link up and down status
  • cpu usage and storage capacity
  • snmp status. doesn't always update when equipment is changed
  • discovery of certain equipment. ie. Brocade and HP
  • alarm suppression for certain groups instead of across the board
In my opinion, very well suited for servers. needs some work when dealing with routers and switches
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It helps to monitor all the infrastructure. Based on the conditions we write it will notify us. If we develop any dynamic applications and any customizations in any of the ScienceLogic SL1 environments we can directly export them and import them into any of the ScienceLogic SL1 environments. It enables proactive issue detection and resolution.
  • Root cause analysis: By analyzing the logs ScienceLogic SL1 will find out the root cause accurately
  • ScienceLogic SL1 employs proactive monitoring techniques to identify potential issues before they cause significant disruptions.
  • IT team can Customize Dashboards and Reports based on the requirement
  • Documentation should be expanded
  • If video related training is added it is great.
Organizations that require proactive monitoring for their IT environment to detect and resolve issues before they impact users or services. By using ScienceLogic SL1 it will monitor the infra proactively and will also find out the root cause so that we can perform appropriate action also we can write Automations to run some commands from ScienceLogic SL1 itself if possible.
August 30, 2023

My ScienceLogic Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to monitor our on prem and cloud platforms (Azure, AWS). It escalates callouts to our engineers via PagerDuty and then raises a ticket in hornbill for the incident.
  • It monitors our devices and reports on the detections we have created.
  • monitors web endpoints
  • can handle bespoke complex monitors
  • discovery of devices automatically
  • Most of the things I can think of have now been addressed in this new release.
  • Documentation could be less ambiguous sometimes
  • More active to detecting system alerts and having them sorted before we have need to inform them SAAS
This is well suited for medium to large business and not really needed for small companies.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Used in our own organisation and deployed on customer estates, It provides a uniform way of computer estate monitoring and capacity and asset management,
  • Easy to configure for monitoring devices of the same make and model.
  • Straightforward to develop powerpacks for new or updated devices.
  • Easy to configure for setting alerts on devices and device models.
  • Easy to create dashboards for device or service monitoring.
  • Creating powerpacks from scratch for new devices may be straightforward but will rarely be easy. Rewarding when completed, but not easy.
  • Developer documentation needs a rethink. While the information may be there (it isn't always) it is not easy to find. This is not helped by using different terms for the same things.
  • A developer console/dashboard for monitoring data collection from powerpacks instances without having to switch webpages or have to monitor multiple webpages.
Before starting anything in the dashboards and indeed in the data collection, careful thought, design and planning is essential before starting. All that effort is worthwhile as developing powerpacks and dashboards is then much clearer and straightforward.
1. When we needed to monitor an application that comprised of several devices and network components, it was easy to set this up and, after a little training, easy for the operations team to use it.
2. When we needed to monitor part of a cloud it was not so easy to configure, but once that was done, it was very easy to use for the operations team as it followed the same style as the application monitoring.
Score 7 out of 10
Vetted Review
Verified User
We use ScienceLogic SL1 for monitoring and alerting critical IT infrastructure, including cloud computing, networking, Windows and Linux servers, websites, bandwidth usage metrics, and SSL certificates. Nearly all of our IT infrastructure is supported by SL1 power packs and dynamic applications, including SNMP and API monitoring and alerting endpoints.
  • Integrations with ServiceNow for CMDB population and alert escalation.
  • Customizable collections of performance and capacity metrics.
  • The ability to customize event policies for alerts.
  • Native multi-tenant features and functionality in the platform.
  • The legacy EM7 interface can be overwhelming with configuration options.
  • RBAC roles and policies can be difficult to manage for larger organizations.
  • PowerPacks are required for nearly every vendor's platform, which requires software development resources in-house, or having to work with ScienceLogic to request and prioritize support for new vendors.
ScienceLogic SL1 is well-suited for organizations with mature software development and/or DevOps teams so that SL1 can be used to its full potential without having to rely on ScienceLogic's product development release cycles. Organizations without in-house software development resources will have a much steeper learning curve, especially businesses with IT infrastructure not already supported by SL1.
Score 8 out of 10
Vetted Review
Verified User
SL1 is being used in our organization to manage and support the proactive monitoring of Datacenter devices and applications of the National Railway of Belgium. The scope of SL1 is quite wide as our customer's inventory is spread across 3 huge datacenters (2 on-premise and 1 public cloud). We monitor more than 3000+ servers, 2000+ databases, 200+ Network devices, and 300+ applications. In TCS, we have gone beyond the Out-of-Box monitoring and built our own custom DAs and RBAs to support our customers. The best feature about the tool is its auto-discovery mechanism which has helped us to build an advanced CMDB showing the relationship between hyper-v and VMware host and guest devices and also with underlying databases. Also Sciencelogic has developed several powerpacks with third party tool like ELK, Kubernetes etc which are readily available for use. A few business problems which we have across during implementations were 1. A very limited number of reports and that too very basic and do not comply with industry best practices (like Availability reports do not have a business and not business hour feature and even does not exclude the outages during scheduled maintenance). 2. Every small customization or help required from experts is treated as PS work and PS is very costly. 3. Sciencelogic Support engineers does not support and even does provide any suggestions on issues on customized DA even if the issue is because of the built-in ScienceLogic functions are a lot of internal Dynamic Apps (Like for filesystem, services, processes, availability, etc) where there is no visibility on the logic of how alerts are configured. 4. It is not possible to put only a few metrics (like DB services) in maintenance for a certain period. The entire server has to be put in maintenance mode and due to which even the OS-related alerts get suppressed.
  • Auto-Discovery feature is very good which helps us in building relationships between hyper-v and VMware host and guest devices. Also, it helps in building the relationship with MSSQL Databases.
  • Ability to perform bulk discovery and update in ScienceLogic.
  • Flexibility to clone the Dynamic Applications and do custom modifications.
  • Flexibility to create custom RBA's and do several automations.
  • Also ScienceLogic has come up with several new power packs for integrating with third party tool like ELK, Kubernetes etc which are readily available for use
  • OOB Reports (Availability and Capacity) are not very user-friendly and also do not fetch correct data most of the time or even show blank reports a lot of time. A very limited number of reports and that too very basic and do not comply with industry best practices (like Availability reports do not have a business and not business hour feature and even does not exclude the outages during scheduled maintenance)
  • Dashboards do not have a lot of widgets and are hence are not able to create complex dashboards. There should be the flexibility of adding an additional column on dashboards through Custom attributes.
  • Not possible to put only a few metrics (like DB services) in maintenance for a certain period. The entire server has to be put in maintenance mode and then even OS alerts get suppressed.
  • The audit logs page does not get loaded and gives "504 Gateway Time-out" most of the time
  • Every small customization is treated as PS work and PS is very costly.
  • The SL1 support team does not support and even does provide suggestions on issues on customized DA even if the issue is because of the built-in ScienceLogic functions. There are a lot of internal Dynamic Apps (Like for filesystem, services, processes, availability, etc) where there is no visibility on the logic of how alerts are configured.
Auto-Discovery feature is very good which helps us in building relationships between hyper-v and VMware host and guest devices. Also, it helps in building the relationship with MSSQL Databases. This feature has helped us a lot in building CMDB relationship diagrams. We found SL1 less appropriate when it comes to dashboarding and reporting. Dashboards do not have a lot of widgets and are hence are not able to create complex dashboards. There should be the flexibility of adding additional columns on dashboards through Custom attributes. Out-Of-Box Reports (Availability and Capacity) are not very user-friendly and also do not fetch correct data most of the time or even show blank reports a lot of time. There is a very limited number of reports that are too very basic and do not comply with industry best practices (like Availability reports do not have business and nonbusiness hour features and even do not exclude the outages during scheduled maintenance).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization is using ScienceLogic at 70+ customers. We use it to address proactive monitoring for Cisco R/S, UC, and UCC. The system integrates with other tools that deploy as part of a package to our customers. ScienceLogic is part of our Automation journey and has facilitated our path as we head down the road to resolving over a million incidents through automation
  • Modular structure allowing partners to maintain their own IP.
  • Distributed architecture.
  • Agentless monitoring.
  • No Incremental backup option.
  • Capacity handling.
ScienceLogic makes sense for customers looking for an NMS solution that can provide them with monitoring of their infrastructure.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We mostly use ScienceLogic SL1 to monitor all kinds of Cisco Devices that are managed in the client environment. ScienceLogic SL1 helped in many ways to reduce the outages, and even if we have outages, it was notified well in advance to react to the problems. We are also using ScienceLogic SL1 for the performance and availability reports based on customer needs. This helps the customers to visualize the usage of their device.
  • Network device monitoring
  • Reports
  • Availability
  • DRBD
  • Reporting
  • Integration with SNOW should be simpler
  • Inbuilt flood control
Some of the scenarios that ScienceLogic SL1 was well suited was with network performance monitoring. As we were using UIM for monitoring, and that had a lot of constraints in it. Hence we moved to ScienceLogic SL1 for better monitoring capabilities.

The scenario where I find less appropriate is customising the reports. This should be made easier, like drag and drop of tables to create a custom report.
November 28, 2022

Cognizant Review

Score 10 out of 10
Vetted Review
ResellerIncentivized
Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance. Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance. Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance.
  • On prem Monitoring
  • Cloud monitoring
  • customization option available to explore solutions that are not available out of the box
  • Integration Options
  • Integration Options
  • License flixibility
  • PS cost
  • Frequency to release new cloud service support
It is more appropriate when we plan the entire landscape monitoring from a single tool. It does monitoring and also performs event management like deduplication and correlations. This won't fit if customers looking for low-cost monitoring solution and looking for sole network device monitoring like Routes, Switches, loadbalensers, Firewalls, Security devices, etc...
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our infrastructure spans multiple geographically distributed locations around the world and includes compute, storage, and network hardware, as well as virtualization software that runs on it. ScienceLogic SL1 allows us to monitor our entire infrastructure with a single unified view of the current state.
  • Monitor diverse set of hardware and software
  • Provide single unified view of the current state of infrastructure
  • Application performance monitoring
  • Single view of all past alerts, not grouped by devices/monitored (i.e. "activity feed")
ScienceLogic SL1 shines when it comes to monitoring multiple different environments and data centers, with a single NOC team responsible for responding to the generated alerts.
October 25, 2022

Feedback from a user.

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Mainly used to monitor host and network operations in our environment. <br><br>At present, the main management discussion issues are the adjustment flexibility of PowerPacks and the customization of reports.<br><br>The lack of local support from the vendor, so the different time zones that results few working hours of the support of every tickets.
  • Australia Support Engineer-Simon Lee provided very good support.
  • Provide more good customization options
  • Better support for various PowerPacks
Provide more Traditional Chinese support, online courses, PowerPack support, diversified report options, better user interface and user experience.

The more efficiency monitoring of the Science Logic system itself, like performance and more diversified email notifications.

More convenient communication channels for customers, more real-time support, and let customer convenience to provide feedback.



Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ScienceLogic SL1 to monitor the entire IT Infra. We have a dedicated team who is monitoring the SL effectively and reaches out to concern teams proactively before there is a major impact. This helps us very good to avoid the impact downtime for our customers.
  • Monitors the Infra efficiently
  • Auto Tickets to respective queues whenever any flaws in Infra
  • Email reminders gets for any CRITICAL issues on Infra
  • Auto Ticketing is a real time challenge.
  • When event gets changed from Minor to Major, the incident comes back to source queue
  • No location filter option in register to filter via device location wise
If you have dedicated monitoring team, the SL helps to reduce impact on custome for outage
Autoticketing is a major concern, which makes it less appropriate
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ScienceLogic SL1 for network monitoring for different networks, looking at events and logs.
  • Monitors well. Anything that pops up is easy to see. We know where something went wrong.
  • Easy. Very easy to navigate and use the interface. The icons show what we are looking for.
  • Alerts are right. It doesn’t give out wrong information or tell us wrong stuff.
  • Better directions. Installing it was a problem because it was my first time doing it. I followed the directions but sometimes it was confusing.
  • More friendly for first time users. Again with the directions and knowing how to properly set it up would’ve helped.
  • Have more steps on how to set it up. Maybe a person could brief you on what you got and be able to come to you to help set up.
ScienceLogic SL1 is highly appropriate when I need logs to see what is happening in my network. It shows me the appropriate and applicable things I need to see if my network is running and is good. If someone needs something to watch their network, then this does it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ScienceLogic SL1 is used to monitor the complete infrastructure, including Windows, Linux, AWS, Azure, Network Monitoring, SDWAN Monitoring, Customized reports
  • Windows Monitoring
  • SDWAN Routers
  • Linux
  • Azure
  • Microsoft SQL Always On
SL1 is well suited for complete infrastructure monitoring, which includes both On-Premise and Cloud, including Network monitoring. SL1 is also doing very good with SDWAN Routers' interface utilization
Jesper Svejgaard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am just implemented ScienceLogic SL1 as our main monitoring system, and it has been a success so far. We use it to monitor all network devices and servers and have integrated it with Service Now. In my position as an operator, has simplified incidents and correlating alarms from devices.
  • Correlating events
  • Enriching incidents with information
  • Fast reactions to events
  • User interface
ScienceLogic SL1 seems well suited to monitoring large networks like ours, where the correlation of events is important to reduce noise for the operators.
October 12, 2022

So far so good

Sahaj Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We are currently using SL1 for the Managed Service business.
  • Power packs
  • User Friendly
  • Vendor relationship
  • Automation
  • Reporting
  • dashboard
  • Performance data retention
Deployment makes it easier for us. Our industry requires constant movement with adds and removes. ScienceLogic SL1, compared to previous products, makes it easier. Deployment is less appropriate in a large Windows environment.
October 11, 2022

SL1 Simply

William DeOrnellas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With our cloud-based deployments of ScienceLogic SL1 we have provided a single pane of glass for the cloud environments to be utilized by the application owners to support a spectrum of individual applications. This, alongside the available automation integration of PowerFlow to enrich our CMDB, has enabled us to provide a new level of monitoring capabilities.
  • Business Services are a welcome addition to the capabilities of the SL1 platform
  • Collections capabilities. Being able to ingest multiple forms of data streams to provide a more holistic view of an environment
  • Giving the clients the freedom to apply specific monitoring that is tailored to their environments
  • Ease of deployment of Business Services
  • A simplified view to represent multiple SL1 deployments in one place
For the last ten years, ScienceLogic SL1 has been my go-to recommendation for monitoring platforms. Its ease of learning curve and its out-of-the-box capabilities provide a majority accurate representation of alerting expectations with their eagerness to offer customizable solutions for one-off needs.
Brian Vinson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ScienceLogic SL1 is being used as a monitoring tool for our managed services and managed hosting customers. It's being used mainly to monitor things such as network equipment, servers, and storage. We have a team of engineers that help to manage ScienceLogic SL1 but it's used across multiple departments in our organization. Our NOC engineers and account managers have varying levels of access to the tool depending on their job function. We have the alerting feature of ScienceLogic SL1 integrated into ServiceNow, which we use for our CMDB and ticketing purposes.
  • Modularization; ability to add monitoring to new technologies via downloadable "power packs"
  • Customization and granularity of alerting
  • Big potential for automating processes for those with developer-like knowledge
  • Reports are confusing and crafting new ones is very tedious
  • Some basic functionality lacking in alerting (ex: cannot keep a dynamic list if one item is removed from it).
  • Web console and menus can be overwhelming for those without training.
ScienceLogic SL1 is a great solution if you're interested in a solution like Nagios that has a lot of features out of the box but is constantly being improved upon with additional technologies being supported on an ongoing basis. You get the support of an enterprise company that usually exceeds that of an open source solution. However, due to the cost of the tool, smaller/less complex environments might be better suited to an open source tool.
October 11, 2022

Decent but needs work

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use ScienceLogic SL1 for network monitoring.
  • Monitoring
  • Flexibility
  • Granulairty
  • Reporting
  • SSO integration
ScienceLogic SL1 does the nuts and bolts well. But, the reporting engine is really clunky and you can't easily get data out of the database if it's not a canned report.
Joseph Gaffney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We leverage ScienceLogic SL1 as part of a monitoring solution for our clients, where we evaluate both uses of systems as well as the devices themselves, applied to the audiovisual industry. Our focus is on the user experience and driving continuous improvement for our clients.
  • Performance criteria
  • Error reporting and management
  • Flexibility to leverage custom tools
  • User experience and dashboarding, primarily catching up classic UI elements to the current design
  • Extending discovery and device identity
Large-scale deployments and cloud solutions work very well. Dealing with more esoteric data formats can be very complex and CPU intensive.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it to monitor our network devices availability, ports or tunnels flapping, temperature, power and CPU performance and critical factors, rarely internet line performance. We do use to monitor also IPSLA and latency. Integrated with our monitoring system to open and close tickets automatically.
It can gather also chassis and SN info. It has more functions but on a daily job we use part of it
  • Monitor devices availability
  • It lets you set maintenance mode
  • the 2nd version is more readable and intuitive
  • Elaboration power
  • Install and customization support from Australia, very uncomfortable for other tmie zones
  • Newer version accessible only by rewriting the address, it seems to be still in Beta
It is well suited for low IT budget companies, and that are using also other instruments. For big corporations there are software with better gui, more complete like Zabbix (even though Zabbix requires more manpower to customize it and manage it) or with better performance when managing lots of data like during P1 with many devices down
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