Overview
What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
SL1 in a Managed IT Services Environment
Monitoring Suite that lags way behind for Modern Use Cases
Apart from …
Sl1 Review
Feedback on ScienceLogic
***Wonders of SL1***
One-Stop Solution - ScienceLogic SL1
SL1 has been stronger partner to work with
ScienceLogic SL1 in my views
Insights of ScienceLogic monitoring tool
Science Logic : Journey from Better to Best
ScienceLogic SL1 Top Notch Monitoring Platform
ScienceLogic SL1
How ScienceLogic SL1 Differs From Its Competitors
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
We see it has significant value to the question here, …
Using ScienceLogic to Support New Business
ScienceLogic Integration
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
(1) the agentless function is different from the traditional one and supports rapid deployment with the standard platform.
(2) Event handling function is different from traditional tool and can prevent …
Using ScienceLogic to Support New Business
ScienceLogic Integration
(2) Application can write simple monitoring script and send event to ScienceLogic SL1 to provide centralized event management and application alerts.
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
- SL1 automates the discovery of the new customer infrastructure on-prem, in the cloud, etc. This allows for quicker onboarding. Having said that. it is still a subject of the security review in many DCs and this (although not a technical or capability issue) tends to impact the deployment times …
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
ScienceLogic Integration
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
ScienceLogic Integration
Impact on Infrastructure Visibility
ScienceLogic Integration
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Awards
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Reviewer Pros & Cons
Video Reviews
1 video
Pricing
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7.50 per month per node
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ScienceLogic SL1?
The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.
With SL1, the user can:
- See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
- Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
- Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.
ScienceLogic SL1 Features
- Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
- Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
- Supported: Topology-Driven Event Correlation
- Supported: Full-Stack Topology Mapping
- Supported: Business Service Monitoring
- Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
- Supported: Analytics - ML-Based Anomaly Detection
- Supported: Incident Automation - Event Forwarding & Email
- Supported: Dynamic Baselining Analytics
- Supported: Manage Workflow Health & Endpoints
- Supported: Dashboards and Reporting
- Supported: Log Collection
- Supported: 400+ Pre-Built Monitoring Integrations
ScienceLogic SL1 Screenshots
ScienceLogic SL1 Videos
Watch Eliminating Visibility Gaps While Driving Tool Consolidation
Watch Diagnosing and Resolving Service Impacting Issues with Behavioral Correlation
Watch Automating Troubleshooting for Faster Root Cause Analysis
Watch CMDB Accuracy With Real-time Synchronization of Monitored Environment
Watch Understanding Infrastructure Impact on Apps with AppDynamics
ScienceLogic SL1 Integrations
- Kubernetes
- Cisco HyperFlex
- Nimble
- Hyper-V
- MySQL
- Dynatrace
- New Relic
- Cloud -AWS
- Azure
- Google Cloud
- IBM Cloud
- Aliyun
- CloudStack
- OpenStack
- etc.
- Cloud Services – Amazon EKS
- ECS
- Fargate; Azure AKS; etc.
- Containers – Docker
- etc.
- Software-defined Networks/WAN – Cisco
- VMware
- etc.
- Network - Cisco
- F5
- Juniper
- Meraki
- Riverbed
- Aruba
- Avaya
- Fortinet
- HP
- etc.
- Storage - Dell EMC
- NetApp
- HPE
- Hitachi
- Nutanix
- Pure Storage
- etc.
- Hypervisors – VMware
- Xen
- KVM
- etc.
- Operating Systems - Unix
- Windows
- Linux
- Business Applications
- Databases - Microsoft
- SAP
- Office 365
- MS SQL Server
- Oracle
- IBM DB2
- etc.
- APM - AppDynamics
- etc.
- etc.
- Storage - Dell EMC
- NetApp
- Pure
- HP/Nimble
- etc.
- Cloud -AWS
- Azure
- IBM
- Aliyun
- Openstack
- etc.
- Applications -Microsoft
- SAP
- etc.
- Compute -VMWare
- Microsoft Hyper-V
- KVM
- Linux
- Unix
- Converged -Nutanix
- Unified Communications and video - Cisco
- Polycom
- Tandberg
ScienceLogic SL1 Competitors
ScienceLogic SL1 Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac, UNIX |
Mobile Application | No |
Supported Countries | Americas, EMEA, APAC |
Supported Languages | English |
ScienceLogic SL1 Downloadables
Frequently Asked Questions
ScienceLogic SL1 Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 0% |
Enterprises (more than 500 employees) | 100% |
Comparisons
Compare with
Reviews and Ratings
(380)Attribute Ratings
- 9.2Likelihood to Renew19 ratings
- 9.9Availability13 ratings
- 8Performance13 ratings
- 9Usability13 ratings
- 6.4Support Rating18 ratings
- 8.6Online Training5 ratings
- 8.3In-Person Training5 ratings
- 8.1Implementation Rating78 ratings
- 10Configurability7 ratings
- 8Product Scalability1 rating
- 7.8Ease of integration14 ratings
- 7.7Vendor pre-sale4 ratings
- 8.5Vendor post-sale5 ratings
- 8.5ScienceLogic Infrastructure Visibility Rating68 ratings
Reviews
(26-50 of 207)SL1 review
- Manage the events Properly.
- Dashboard is well designed and detailed.
- By the help of this we can easily fetch the detailed reports
- Sometimes, Report creates problem it not generated properly.
- we can improve our automation policies
ScienceLogic - AIOPS Leader
The product helps us provide "monitoring as a service" which includes the platform components and the experience and skills required to implement and manage the service. This allows businesses to concentrate their efforts on their core mission
- Automation & low code/no code collection options.
- Support for traditional data centers, cloud-native services and hyperscalers.
- Multi-tenancy.
- Increase out-of-the-box support for technologies not currently covered.
- Improve reporting ease of use/customisation
Our customers have/do range from state entities, banks, insurers, retailers and various business types.
Whilst we do not have any "small" customers, I would imagine that it may not, due to cost, be suitable for many "small" customers.
Also, more difficult to implement for customers who do not share the vision and goal of AIOPS & monitoring as a service etc.
I would highly recommend the "workshops" (eg Clarity) provided by and/or conducted together with SL.
ScienceLogic can be used in any monitoring environment
- Best overall coverage of montioring different technologies.
- Easy to use in any environment
- Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
- Have very good out of the box integrations with other monitoring solutions such as ServiceNow
- Always improving and regularly releasing new versions and upgrades to the system/DA's.
- Interactive community
- Their reporting is difficult and complicated to create your own. This can also be moved to a newer language (AP2 View)
- Being able to use their API/GQL with SSO
I would say the environments where SL is difficult to use, is where there are a lot of security rules regarding firewalls, ldap and SSO. There are some features that does not always work across the board. However, even in these environments does SL do a great job and they are happy to assist getting the functionality you need..
ScienceLogic SL1 - an attempt was made
- It is effective for monitoring common devices
- The ap2 interface is generally pleasant to use
- PowerFlow
- Support - time to resolution
- Support - fast access to engineering
- Cohesive UI/UX - why does the classic UI still exist?
- Bug finding - we feel like glorified beta testers (see comments about support)
- UX - if you have to explain how things work, you've failed. e.g. there are pages where three buttons all have the same text and all do different things!
- utilisation of AI across the board.
New to ScienceLogic SL1 but here are my takeaways so far
- snmp status
- wan link up and down status
- cpu usage and storage capacity
- snmp status. doesn't always update when equipment is changed
- discovery of certain equipment. ie. Brocade and HP
- alarm suppression for certain groups instead of across the board
ScienceLogic SL1 Journey from Implementation to Impact
- Root cause analysis: By analyzing the logs ScienceLogic SL1 will find out the root cause accurately
- ScienceLogic SL1 employs proactive monitoring techniques to identify potential issues before they cause significant disruptions.
- IT team can Customize Dashboards and Reports based on the requirement
- Documentation should be expanded
- If video related training is added it is great.
My ScienceLogic Review
- It monitors our devices and reports on the detections we have created.
- monitors web endpoints
- can handle bespoke complex monitors
- discovery of devices automatically
- Most of the things I can think of have now been addressed in this new release.
- Documentation could be less ambiguous sometimes
- More active to detecting system alerts and having them sorted before we have need to inform them SAAS
Useful all round monitoring tool
- Easy to configure for monitoring devices of the same make and model.
- Straightforward to develop powerpacks for new or updated devices.
- Easy to configure for setting alerts on devices and device models.
- Easy to create dashboards for device or service monitoring.
- Creating powerpacks from scratch for new devices may be straightforward but will rarely be easy. Rewarding when completed, but not easy.
- Developer documentation needs a rethink. While the information may be there (it isn't always) it is not easy to find. This is not helped by using different terms for the same things.
- A developer console/dashboard for monitoring data collection from powerpacks instances without having to switch webpages or have to monitor multiple webpages.
1. When we needed to monitor an application that comprised of several devices and network components, it was easy to set this up and, after a little training, easy for the operations team to use it.
2. When we needed to monitor part of a cloud it was not so easy to configure, but once that was done, it was very easy to use for the operations team as it followed the same style as the application monitoring.
Reviewing Pros and Cons of ScienceLogic SL1.
- Integrations with ServiceNow for CMDB population and alert escalation.
- Customizable collections of performance and capacity metrics.
- The ability to customize event policies for alerts.
- Native multi-tenant features and functionality in the platform.
- The legacy EM7 interface can be overwhelming with configuration options.
- RBAC roles and policies can be difficult to manage for larger organizations.
- PowerPacks are required for nearly every vendor's platform, which requires software development resources in-house, or having to work with ScienceLogic to request and prioritize support for new vendors.
- Auto-Discovery feature is very good which helps us in building relationships between hyper-v and VMware host and guest devices. Also, it helps in building the relationship with MSSQL Databases.
- Ability to perform bulk discovery and update in ScienceLogic.
- Flexibility to clone the Dynamic Applications and do custom modifications.
- Flexibility to create custom RBA's and do several automations.
- Also ScienceLogic has come up with several new power packs for integrating with third party tool like ELK, Kubernetes etc which are readily available for use
- OOB Reports (Availability and Capacity) are not very user-friendly and also do not fetch correct data most of the time or even show blank reports a lot of time. A very limited number of reports and that too very basic and do not comply with industry best practices (like Availability reports do not have a business and not business hour feature and even does not exclude the outages during scheduled maintenance)
- Dashboards do not have a lot of widgets and are hence are not able to create complex dashboards. There should be the flexibility of adding an additional column on dashboards through Custom attributes.
- Not possible to put only a few metrics (like DB services) in maintenance for a certain period. The entire server has to be put in maintenance mode and then even OS alerts get suppressed.
- The audit logs page does not get loaded and gives "504 Gateway Time-out" most of the time
- Every small customization is treated as PS work and PS is very costly.
- The SL1 support team does not support and even does provide suggestions on issues on customized DA even if the issue is because of the built-in ScienceLogic functions. There are a lot of internal Dynamic Apps (Like for filesystem, services, processes, availability, etc) where there is no visibility on the logic of how alerts are configured.
Trusted Partner and dependable product
- Modular structure allowing partners to maintain their own IP.
- Distributed architecture.
- Agentless monitoring.
- No Incremental backup option.
- Capacity handling.
ScienceLogic SL1: how it helped the business grow
- Network device monitoring
- Reports
- Availability
- DRBD
- Reporting
- Integration with SNOW should be simpler
- Inbuilt flood control
The scenario where I find less appropriate is customising the reports. This should be made easier, like drag and drop of tables to create a custom report.
Cognizant Review
- On prem Monitoring
- Cloud monitoring
- customization option available to explore solutions that are not available out of the box
- Integration Options
- Integration Options
- License flixibility
- PS cost
- Frequency to release new cloud service support
- Monitor diverse set of hardware and software
- Provide single unified view of the current state of infrastructure
- Application performance monitoring
- Single view of all past alerts, not grouped by devices/monitored (i.e. "activity feed")
Feedback from a user.
- Australia Support Engineer-Simon Lee provided very good support.
- Provide more good customization options
- Better support for various PowerPacks
The more efficiency monitoring of the Science Logic system itself, like performance and more diversified email notifications.
More convenient communication channels for customers, more real-time support, and let customer convenience to provide feedback.
Monitor your Infra with ease, as SL is there always
- Monitors the Infra efficiently
- Auto Tickets to respective queues whenever any flaws in Infra
- Email reminders gets for any CRITICAL issues on Infra
- Auto Ticketing is a real time challenge.
- When event gets changed from Minor to Major, the incident comes back to source queue
- No location filter option in register to filter via device location wise
Autoticketing is a major concern, which makes it less appropriate
ScienceLogic SL1 gives better visibility.
- Monitors well. Anything that pops up is easy to see. We know where something went wrong.
- Easy. Very easy to navigate and use the interface. The icons show what we are looking for.
- Alerts are right. It doesn’t give out wrong information or tell us wrong stuff.
- Better directions. Installing it was a problem because it was my first time doing it. I followed the directions but sometimes it was confusing.
- More friendly for first time users. Again with the directions and knowing how to properly set it up would’ve helped.
- Have more steps on how to set it up. Maybe a person could brief you on what you got and be able to come to you to help set up.
One Platform for multi cloud monitoring and automation
- Windows Monitoring
- SDWAN Routers
- Linux
- Azure
- Microsoft SQL Always On
New ScienceLogic SL1 user
- Correlating events
- Enriching incidents with information
- Fast reactions to events
- User interface
So far so good
- Power packs
- User Friendly
- Vendor relationship
- Automation
- Reporting
- dashboard
- Performance data retention
SL1 Simply
- Business Services are a welcome addition to the capabilities of the SL1 platform
- Collections capabilities. Being able to ingest multiple forms of data streams to provide a more holistic view of an environment
- Giving the clients the freedom to apply specific monitoring that is tailored to their environments
- Ease of deployment of Business Services
- A simplified view to represent multiple SL1 deployments in one place
- Modularization; ability to add monitoring to new technologies via downloadable "power packs"
- Customization and granularity of alerting
- Big potential for automating processes for those with developer-like knowledge
- Reports are confusing and crafting new ones is very tedious
- Some basic functionality lacking in alerting (ex: cannot keep a dynamic list if one item is removed from it).
- Web console and menus can be overwhelming for those without training.
Decent but needs work
- Monitoring
- Flexibility
- Granulairty
- Reporting
- SSO integration
- Performance criteria
- Error reporting and management
- Flexibility to leverage custom tools
- User experience and dashboarding, primarily catching up classic UI elements to the current design
- Extending discovery and device identity
SL1 ScienceLogic: is it right for you?
It can gather also chassis and SN info. It has more functions but on a daily job we use part of it
- Monitor devices availability
- It lets you set maintenance mode
- the 2nd version is more readable and intuitive
- Elaboration power
- Install and customization support from Australia, very uncomfortable for other tmie zones
- Newer version accessible only by rewriting the address, it seems to be still in Beta