Impact on Infrastructure Visibility
We have a much more granular and easily accessible view of what is in our client's infrastructure and where it resides. Event Management is much more accurate and is feeding good data into ServiceNow.
Overview
What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
Learn from top reviewers
ScienceLogic SL1 Review
Rating: 6 out of 10
December 26, 2024We use ScienceLogic SL1 to identify IT Infrastructure related problems in time and resolve them quickly before they affect IT Infra Service Availability and Performance.
Verified user
Program Manager
4 years of experienceScienceLogic SL1 - great features in an old school UI
Rating: 6 out of 10
December 13, 2024We use ScienceLogic SL1 to monitor our hybrid cloud infrastructure and network.
Verified user
Manager
1 year of experienceScienceLogic SL1 user experience
Rating: 10 out of 10
December 9, 2024ScienceLogic SL1 has been used for monitoring our customers infrastructure that includes network, servers datacenter devices. These include switches routers, sdwan devices. Mo...
Verified user
Consultant
3 years of experienceScienceLogic tool review.
Rating: 9 out of 10
December 8, 2024ScienceLogic tool is User-Friendly. It has good monitoring capabilities across various IT environments, including cloud, on-premises, and hybrid systems. This ensures that all...
Verified user
Manager
2 years of experiencePowerful product with great features, that could use a little interface refresh.
Rating: 8 out of 10
December 3, 2024We use ScienceLogic for monitoring our Managed Service customers, providing in-depth analysis on a range of hardware and software components in the data center. We also sell, ...
Verified user
Consultant
2 years of experience
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How ScienceLogic SL1 Differs From Its Competitors
Awards
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Video Reviews
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ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
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What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ScienceLogic SL1?
The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.
With SL1, the user can:
- See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
- Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
- Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.
ScienceLogic SL1 Features
- Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
- Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
- Supported: Topology-Driven Event Correlation
- Supported: Full-Stack Topology Mapping
- Supported: Business Service Monitoring
- Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
- Supported: Analytics - ML-Based Anomaly Detection
- Supported: Incident Automation - Event Forwarding & Email
- Supported: Dynamic Baselining Analytics
- Supported: Manage Workflow Health & Endpoints
- Supported: Dashboards and Reporting
- Supported: Log Collection
- Supported: 400+ Pre-Built Monitoring Integrations
ScienceLogic SL1 Screenshots
ScienceLogic SL1 Videos
Watch Eliminating Visibility Gaps While Driving Tool Consolidation
Watch Diagnosing and Resolving Service Impacting Issues with Behavioral Correlation
Watch Automating Troubleshooting for Faster Root Cause Analysis
Watch CMDB Accuracy With Real-time Synchronization of Monitored Environment
Watch Understanding Infrastructure Impact on Apps with AppDynamics
ScienceLogic SL1 Integrations
- Kubernetes
- Cisco HyperFlex (discontinued)
- Nimble
- Hyper-V
- MySQL
- Dynatrace
- New Relic
- OpenStack
- Cloud -AWS
- Azure
- Google Cloud
- IBM Cloud
- Aliyun
- CloudStack
- etc.
- Cloud Services – Amazon EKS
- ECS
- Fargate; Azure AKS; etc.
- Containers – Docker
- Software-defined Networks/WAN – Cisco
- VMware
- Network - Cisco
- F5
- Juniper
- Meraki
- Riverbed
- Aruba
- Avaya
- Fortinet
- HP
- Storage - Dell EMC
- NetApp
- HPE
- Hitachi
- Nutanix
- Pure Storage
- Hypervisors – VMware
- Xen
- KVM
- Operating Systems - Unix
- Windows
- Linux
- Business Applications
- Databases - Microsoft
- SAP
- Office 365
- MS SQL Server
- Oracle
- IBM DB2
- APM - AppDynamics
- Pure
- HP/Nimble
- IBM
- Applications -Microsoft
- Compute -VMWare
- Microsoft Hyper-V
- Unix
- Converged -Nutanix
- Unified Communications and video - Cisco
- Polycom
- Tandberg
ScienceLogic SL1 Competitors
ScienceLogic SL1 Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, UNIX |
| Mobile Application | No |
| Supported Countries | Americas, EMEA, APAC |
| Supported Languages | English |
ScienceLogic SL1 Downloadables
Frequently Asked Questions
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
Reviewers rate Monitoring and Alerting highest, with a score of 7.5.
The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).
ScienceLogic SL1 Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 0% |
| Enterprises (more than 500 employees) | 100% |
Comparisons
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Reviews From Top Reviewers
(1-5 of 142)
Not perfect, but a solid solution with a lot of future promise in a very challenging field of competitive solutions.
Rating: 8 out of 10
April 25, 2019
TR
Vetted Review
Verified User
3 years of experience
ScienceLogic is used both internally to monitor the organization's internal infrastructure and to provide managed services to our client base. We leverage it for all of our alerting, event management, incident automation, and performance analytics for service delivery KPI reporting and capacity management.
- It supports a wide range of technologies.
- It is a very extensible tool that can be used to develop custom solutions.
- In the field of Cisco Collaboration, ScienceLogic is not perfect, but has the best offering and support for supporting the core infrastructure and back-end systems (i.e. beyond CDR and call analysis reporting).
- They are responsive to feedback and try to fix problems when they are brought to their attention.
Cons
- They need to improve the service delivery experience. The professional services and implementation experience were not what we expected and left us with gaps that caused our deployment to be delayed.
- They sometimes send mixed signals about the support of products "out of the box," versus custom development and using ScienceLogic to build a solution. Out of the box solutions should follow best-practice and work "out of the box" without customization.
- Documentation is frequently not accurate and has caused operational issues.
- ScienceLogic frequently references solutions to problems in the form of Dashboards, or PowerPacks for example, that were developed internally or shared with them, but that they are not allowed to share...either share the knowledge with us or teach us how to solve the problem. Developers have resorted to private slack boards to accomplish what should possibly be occurring in the official support forums.
- Their SaaS offering has improved over the past 4-6 months but needs to mature -- it's currently more of a Platform as a Service, which does not really help with operations.
- They must streamline the basics so that they do not eat up all of my staff's time. We do not want to spend a lot of time tweaking out of the box event policies for official power packs that are fully supported.
Managed Services growth and scale
Rating: 8 out of 10
April 25, 2019
Vetted Review
Verified User
2 years of experience
ScienceLogic is our primary monitoring tool for our Network and Collaboration Managed Services. We also use it for our own internal monitoring.
- Easy to deploy collectors at client sites. Other tools we've seen require a two-way https connection, but ScienceLogic only requires an outbound https connection from the client site, which alleviates a lot of client concerns.
- Flexible platform to create your own Powerpacks, device classes, dashboards.
- Multi-tenancy support to allow us to service multiple clients.
Cons
- Lacks Netflow support natively. This is a fairly basic component for managing networks, so it's surprising that it's not available.
- Custom reporting is way too difficult to do without coding expertise.
- Lacks network configuration management. This is also another fairly common request for network management. I would like to see ScienceLogic take and manage backup copies of network devices. It would also be great to be able to push out configuration changes in bulk too.
SL1 in a Managed IT Services Environment
Rating: 10 out of 10
January 04, 2024
BG
Vetted Review
Verified User
1 year of experience
We use SL1 predominantly for Event Monitoring and overall health in our different customer environments. One of the business problems that we addressed by using SL1's process monitoring on servers via a custom dashboard, was to identify which application was causing high CPU usage and related processes. We created a custom dashboard that combined all the pieces of the puzzle together in one window, and we could focus our attention on what needed to be done, instead of trying to log onto to each server and see what was causing the problems. Creating dashboards in SL1 is quite easy and when there are issues in any of our customer environments, a dashboard can easily be put together, that highlights certain areas of technology, and this enables us to
- Event Monitoring
- Dashboards and creating custom Dashboards
- Device Discovery
Cons
- More freedom to create custom dashboards as on the previous versions we could do much more
- The Performance TAB windows is too small and cannot be resized or maximized when looking at reports for "Overview", "File System" and any of those items.
- There are not enough widgets to create stunning dashboard in AP2
- The reporting feauture is a very untouched area.
Science Logic EM7 SL1 Release for Service Providers
Rating: 4 out of 10
February 15, 2022
TK
Vetted Review
Verified User
5 years of experience
My organization uses ScienceLogic EM7 as our primary ticketing platform for our IaaS data centers. We also use ScienceLogic to monitor our events and also our managed services, such as servers, switches, and other network appliances. We also utilize ScienceLogic as our bandwidth billing platform, utilizing 95% billing rates on the greater of ingress and egress of network traffic.
- Event logging
- Event escalation
- Monitoring of applications
- Collection of data
Cons
- Ticketing platform is being deprecated
- UI not intuitive for most users
- SL1 is not complete in functionality
Great product for increasing visibility of system and service functionality
Rating: 9 out of 10
April 16, 2021
ML
Vetted Review
Verified User
8 years of experience
We use ScienceLogic across the organization to monitor both our infrastructure and the health endpoints of services, and have found it gives us great visibility of system health. We are currently exploring moving away from competent level dashboarding and moving to dashboarding that will display the business services and show the impact a component failure has on that service as well as any other services dependent or linked to it.
In 2020 we carried out a migration to ScienceLogic’s SaaS platform to remove the requirement of both hosting and managing onsite DBs and this has also opened up new opportunities we are exploring within ScienceLogic.
- Easy to install and configure.
- Good level of detail/information captured from the monitoring.
- Great engagement from account managers, CSM’s and support teams.
Cons
- Reduce the time it takes to fix support requests.