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ScienceLogic SL1

ScienceLogic SL1

Overview

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
02:00
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Pricing

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Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7.50 per month per node
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Product Details

What is ScienceLogic SL1?

The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.


With SL1, the user can:

  • See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
  • Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
  • Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.

ScienceLogic SL1 Features

  • Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
  • Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
  • Supported: Topology-Driven Event Correlation
  • Supported: Full-Stack Topology Mapping
  • Supported: Business Service Monitoring
  • Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
  • Supported: Analytics - ML-Based Anomaly Detection
  • Supported: Incident Automation - Event Forwarding & Email
  • Supported: Dynamic Baselining Analytics
  • Supported: Manage Workflow Health & Endpoints
  • Supported: Dashboards and Reporting
  • Supported: Log Collection
  • Supported: 400+ Pre-Built Monitoring Integrations

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard OverviewScreenshot of Network Hotsheet DashboardScreenshot of Office Network MapScreenshot of Azure Map

ScienceLogic SL1 Videos

ScienceLogic SL1 Integrations

  • Kubernetes
  • Cisco HyperFlex
  • Nimble
  • Hyper-V
  • MySQL
  • Dynatrace
  • New Relic
  • Cloud -AWS
  • Azure
  • Google Cloud
  • IBM Cloud
  • Aliyun
  • CloudStack
  • OpenStack
  • etc.
  • Cloud Services – Amazon EKS
  • ECS
  • Fargate; Azure AKS; etc.
  • Containers – Docker
  • etc.
  • Software-defined Networks/WAN – Cisco
  • VMware
  • etc.
  • Network - Cisco
  • F5
  • Juniper
  • Meraki
  • Riverbed
  • Aruba
  • Avaya
  • Fortinet
  • HP
  • etc.
  • Storage - Dell EMC
  • NetApp
  • HPE
  • Hitachi
  • Nutanix
  • Pure Storage
  • etc.
  • Hypervisors – VMware
  • Xen
  • KVM
  • etc.
  • Operating Systems - Unix
  • Windows
  • Linux
  • Business Applications
  • Databases - Microsoft
  • SAP
  • Office 365
  • MS SQL Server
  • Oracle
  • IBM DB2
  • etc.
  • APM - AppDynamics
  • etc.
  • etc.
  • Storage - Dell EMC
  • NetApp
  • Pure
  • HP/Nimble
  • etc.
  • Cloud -AWS
  • Azure
  • Google
  • IBM
  • Aliyun
  • Openstack
  • etc.
  • Applications -Microsoft
  • SAP
  • etc.
  • Compute -VMWare
  • Microsoft Hyper-V
  • KVM
  • Linux
  • Unix
  • Converged -Nutanix
  • Unified Communications and video - Cisco
  • Polycom
  • Tandberg

ScienceLogic SL1 Competitors

ScienceLogic SL1 Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, UNIX
Mobile ApplicationNo
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish

Frequently Asked Questions

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

ScienceLogic SL1 starts at $7.5.

LogicMonitor, Datadog, and Moogsoft are common alternatives for ScienceLogic SL1.

Reviewers rate Configurability highest, with a score of 10.

The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).

ScienceLogic SL1 Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%
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Comparisons

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Reviews and Ratings

(380)

Attribute Ratings

Reviews

(101-125 of 207)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to mix collection methods makes ScienceLogic SL1 particularly flexible.
  • Built-in device-specific dashboards provide a one-stop place to see everything associated with a monitored device. It's good to see the new UI has continued this with the device investigator.
  • API access to pull from or push to the SL1 platform is a powerful aspect of the integration capabilities of ScienceLogic SL1.
  • Easily adding new data points makes it easy to expand the scope of the collected data and the importance of the ScienceLogic SL1 platform in the enterprise.
  • Reporting: The reporting mechanism is too complex for the average user. An easier method to query the underlying data would be very beneficial.
  • UI inconsistencies. The new UI appears to resolve that.
  • Documentation: while there is a vast amount of documentation, examples that are applicable to the real world would go a long way towards the adoption of more features of the platform.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Quick Infrastructure discovery.
  • Correlation of the discovered events to the services they affect.
  • Automated baselining.
  • Short deployment time.
  • Low price when compared to the competitors.
  • Integration with other systems (ticketing, change, etc.).
  • Compliance with the industry standards (ITIL).
  • Ticketing system could be improved.
  • User interface can be confusing to the new users.
April 28, 2020

Great Monitoring Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • SL1 can be used to monitor any kind of devices both physical and virtual including cloud systems.
  • SL1 gives you the ability to automate tasks using simple pre-define templates.
  • SL1 uses AIOPS, which is one of the best practices for this modern times for any tool.
  • Better user interface.
  • API integration with other tools.
  • Message collector for syslog should be incorporated, not an option.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Flexibility to customize almost everything, thresholds (per device), access, etc.
  • Amount of data in product, closest to single pane of glass.
  • Ease of use, navigating product is simple. New UI is great.
  • Ability to utilize Downstream Suppression within different organizations. Monitoring multiple organizations requires an all or none with downstream suppression.
  • Access and hooks to the product can be cumbersome and almost too granular.
  • No configuration management or Netflow data. These additions could be game-changers for the product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Developer friendly
  • Easy to train customer base on its use.
  • Architecture/stack is modern.
  • The support process is slow.
  • Support level one has proven very unhelpful to power users.
  • The upgrade process is tedious and prone to failure.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User-friendly dashboard.
  • Better support for troubleshooting.
  • Can scale up to thousands of appliances.
  • Toolbox are the key component.
  • No customized monitoring dashboard.
  • No Timezone setting preference by default it's in GMT.
  • For memory-related events, SL1 takes cache memory as actual memory which leads to a false positive.
David Grindstaff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • There is no other platform on the market that offers the flexibility as ScienceLogic.
  • If you have a clear vision of where your organization wants to go, ScienceLogic gives you the platform and tools to make that happen.
  • The rich feature set out of the box is excellent, and the customizations available through powerpacks and snippet data collection is extremely powerful.
  • The lack of clear communication on upcoming features and additions to the product can be a little confusing at times, but they are working to improve this.
  • The UI is a bit rough, however this is being addressed in an upcoming release.
April 22, 2020

SL1 review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Infra monitoring.
  • Integration with other ITSM tools.
  • Easy setup.
  • Not a multi thread process, trouble when there are multiple incidents.
  • Difficult to understand script used.
  • Need to install agents.
April 22, 2020

My Review of SL1

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Wide range of PowerPacks/Dynamic Apps for supporting many technologies
  • Modular deployment
  • Highly customizable
  • More compatibility with third party software/integration with other monitoring tools.
  • Creating custom content is not always intuitive/easy.
  • Upgrading/backups can be difficult, but we are getting better with each new version.
Robert Gruener | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Robust platform able to be easily upgraded
  • Great support
  • Not locked into vendor monitoring solutions - you can create your own
  • Able to scale up to many thousands of devices
  • The remote monitoring of devices using distributed collectors
  • Better guides are needed on how to implement various features, particularly writing code snippets
  • It takes a lot of work to bring a new system up to speed and better out of box functionality is needed.
  • Release notes can be limited and often do not describe new features
Score 9 out of 10
Vetted Review
ResellerIncentivized
  • Collects data from anything
  • Maps relationships across technology stacks
  • Runbook automation
  • One place for all the information we need
  • User experience. The new UI, although it may look prettier, is painful to do simple tasks. Not fully baked.
  • The new UI is lacking in mapping functionality that was native in the Flash experience.
  • Self Monitoring of SL1 itself. No one can tell you what is a healthy or unhealthy system or when you need more resources or less. What is the system running behind or having problems?
  • Making power packs and developer best practices doesn't exist. The platform can do it but there isn't any direction or documentation on how to do it successfully without risk of breaking the system.
  • As a service provider, the new UI doesn't support theming and whitelabel like the classic UI, which makes it very challenging for us to sell and transition our customers to.
  • Reduce the hardware footprint and cost to run the software. Very resource heavy when you use all the features.
  • Make the agent easy and turnkey to collect basic Microsoft and other basic OS-level metrics just work when agent-less isn't an option.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Provides real-time device availability alerting
  • Provides dynamic topology views of devices
  • Provides the parent-child relationships with those topology views
  • Can be noisy because of the large number of simultaneous alerts.
  • The UI (classical) is not always intuitive.
Mark Cramer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Flexibility in how you can code your specific monitoring needs
  • Graphql
  • AIOPs
  • Patching and support
  • Fixing built-in power packs
  • Making the system more efficient--collectors can't handle 1000 devices without issues
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • ScienceLogic is generally quick to respond to issues we find.
  • ScienceLogic provides very detailed monitoring solutions for the major product vendors.
  • QA does not test the product to the scale that some customers may use it leading to potentially revenue impacting outages.
  • Documentation around some of the power-packs released for public consumption.
  • Certain things have been broken in the existing UI and have gone overlooked while developing the "new" UI.
April 21, 2020

SL1 for the world

Nicolai Sally | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Short time to market, quick intuitive deployment and standard based on standard powerpacks and consolidation of monitoring parameters.
  • Ease of use and comprehensive presentation of monitoring data in standard or customized dashboards.
  • Integration with ServiceNow (this architecture and features could well be enhanced).
  • Integration with ITSM, ServiceNow in particular, reference architecture, best practice, user group.
  • Interoperability with Azure - how to apply SL1 monitoring on Azure.
  • Interoperability with Cisco UC - how to apply SL1 monitoring on Cisco UC.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Event detection
  • Reports have intermittent bugs. Not all options are available for all reports, such as device categories are not available in many reports.
  • More modern looking dashboards
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Alerts can be really granular, allowing a small subset or large group to be notified of a particular event.
  • Alerts can be suppressed or put into a monitoring mode to allow teams to focus on urgent matters.
  • I'd like to see critical ping options have customizable time periods.
  • The system could be improved by allowing for less clicks and tab surfing.
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