Propel your digital transformation.
I use ScienceLogic SL1 at my job at Kyndryl to provide monitoring services of IT infrastructure for clients and customer support teams.
Starting at $7.50 per month per node
View PricingOverview
What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
Recent Reviews
How ScienceLogic SL1 Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Technical Lead
Computacenter (PTY) LTD (Information Technology & Services, 10,001+ employees)
Video Reviews
1 video
ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
02:00
Pricing
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7.50 per month per node
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ScienceLogic SL1?
The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.
With SL1, the user can:
- See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
- Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
- Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.
ScienceLogic SL1 Features
- Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
- Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
- Supported: Topology-Driven Event Correlation
- Supported: Full-Stack Topology Mapping
- Supported: Business Service Monitoring
- Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
- Supported: Analytics - ML-Based Anomaly Detection
- Supported: Incident Automation - Event Forwarding & Email
- Supported: Dynamic Baselining Analytics
- Supported: Manage Workflow Health & Endpoints
- Supported: Dashboards and Reporting
- Supported: Log Collection
- Supported: 400+ Pre-Built Monitoring Integrations
ScienceLogic SL1 Screenshots
ScienceLogic SL1 Videos
Watch Eliminating Visibility Gaps While Driving Tool Consolidation
Watch Diagnosing and Resolving Service Impacting Issues with Behavioral Correlation
Watch Automating Troubleshooting for Faster Root Cause Analysis
Watch CMDB Accuracy With Real-time Synchronization of Monitored Environment
Watch Understanding Infrastructure Impact on Apps with AppDynamics
ScienceLogic SL1 Integrations
- Kubernetes
- Cisco HyperFlex
- Nimble
- Hyper-V
- MySQL
- Dynatrace
- New Relic
- Cloud -AWS
- Azure
- Google Cloud
- IBM Cloud
- Aliyun
- CloudStack
- OpenStack
- etc.
- Cloud Services – Amazon EKS
- ECS
- Fargate; Azure AKS; etc.
- Containers – Docker
- etc.
- Software-defined Networks/WAN – Cisco
- VMware
- etc.
- Network - Cisco
- F5
- Juniper
- Meraki
- Riverbed
- Aruba
- Avaya
- Fortinet
- HP
- etc.
- Storage - Dell EMC
- NetApp
- HPE
- Hitachi
- Nutanix
- Pure Storage
- etc.
- Hypervisors – VMware
- Xen
- KVM
- etc.
- Operating Systems - Unix
- Windows
- Linux
- Business Applications
- Databases - Microsoft
- SAP
- Office 365
- MS SQL Server
- Oracle
- IBM DB2
- etc.
- APM - AppDynamics
- etc.
- etc.
- Storage - Dell EMC
- NetApp
- Pure
- HP/Nimble
- etc.
- Cloud -AWS
- Azure
- IBM
- Aliyun
- Openstack
- etc.
- Applications -Microsoft
- SAP
- etc.
- Compute -VMWare
- Microsoft Hyper-V
- KVM
- Linux
- Unix
- Converged -Nutanix
- Unified Communications and video - Cisco
- Polycom
- Tandberg
ScienceLogic SL1 Competitors
ScienceLogic SL1 Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, UNIX |
| Mobile Application | No |
| Supported Countries | Americas, EMEA, APAC |
| Supported Languages | English |
ScienceLogic SL1 Downloadables
Frequently Asked Questions
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
ScienceLogic SL1 starts at $7.5.
Reviewers rate Configurability highest, with a score of 10.
The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).
ScienceLogic SL1 Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 0% |
| Enterprises (more than 500 employees) | 100% |
Comparisons
Compare with
Reviews and Ratings
(380)Attribute Ratings
Reviews
(126-150 of 207)Companies can't remove reviews or game the system. Here's why
December 28, 2019
Better monitoring with in Budget
- Easy integration with SNOW
- Multi protocol / services monitoring
- Multiple power packs for different vendor devices
- Out-of-box reports are not useful; need paid support for any modification.
- Normal incident takes more time to resolve from SL1 support.
- Bugs left unaddressed
October 29, 2019
ScienceLogic in the enterprise
- ScienceLogic is very granular in how items are monitored.
- Powerpacks make it easy to monitor various systems with events predefined.
- ScienceLogic is a very flexible platform.
- The "legacy" interface is very confusing.
- The granularity of the platform comes with a whirlwind of tinkering under the hood to make the system perform properly.
- The very steep learning curve to get basic monitoring setup. However, once over this, the rest of the platform becomes easy to set up and maintain.
September 20, 2019
ScienceLogic - Thumbs Up
- Immediate customer support response.
- Representatives are very knowledgeable and friendly
- Webex tech support is very helpful
- Offering some free on-demand trainings would be nice.
- Improve product's stability.
- Provide webinars for new products and their features.
August 26, 2019
ScienceLogic is ScienceMagic!
- The GUI is intuitive which is very important. If the navigation is too complicated, then efficiency and the overall experience is jeopardized.
- It provides an excellent dashboard feature. This allows us to zoom in on specific devices for reference, insights, or monitoring.
- It allows us to scale at our own pace by simply adding on power packs.
- We have over 34,000 devices in our system. So, sometimes running reports can be clunky or hit or miss.
- SNMP doesn't always classify discovered devices correctly.
- An export report to excel on the live events page would be nice.
August 24, 2019
Sciencelogic. Put your back into it!
- Graphing - Sciencelogic has highly configurable, high-quality graphs that make the display of mission-critical data very effective.
- Customization - With a few exceptions, nearly everything in the system can be changed, modified, added or deleted to create your ideal monitoring environment.
- "Power Packs" - The built-in packages provide a good level of out of the box functionality.
- Updates can be problematic. The system has been very stable for us over the years we've used it. With the notable exception of upgrades. It seems like every other one has caused an issue where I neede to call support.
- Ease of use. This software is not exactly user friendly in terms of the interface. Can be hard to navigate to desired feature/option. Powerful, but has definite room for improvement
- Slow update cycle with requested feature sets. The company makes beneficial upgrades, but pacing can be problematic in regards to a particular need. Bugs can be slow to fix as well.
August 23, 2019
Go with a different product, not worth the headache.
- Monitors devices
- Looks and feels like something from the early 90s. They promised an updated, sleeker system with better functions since version 8.0 and that was almost 2 years ago.
- Emailing from ticketing system doesn't work and never really has. And from what sales guys have said they don't even use it internally.
- With every update or version, the system seems to lose more function or it becomes something you have to pay for.
- Bulk edit halfway works, but not for anything that is useful.
August 12, 2019
ScienceLogic: A Complete Monitoring Solution.
- The system is highly customizable and scalable.
- The system has a vast number of add-ons modules called PowerPacks which can be installed to enhance monitoring of a proprietary device/system/application.
- It has a relatively low barrier to entry as the front end administration is very logical and intuitive. Does not require a lot of training.
- Very good customer support.
- The platform could be more efficient in terms of system requirements. Compared to other products, it can be relatively resource-hungry and require a lot of CPU/Memory to run.
- Reporting feature is somewhat weak and not customizable. While ScienceLogic can gather a vast amount of info, it is not necessarily easy to export/report on them.
- There is no built-in tool to allow mass updates of devices. For example, it would be nice to be able to upload a CSV and update a large number of devices and their attributes such as name, function, location, etc... While this feature could be built, it is a customized solution and would need to be a built-in feature. A customized solution can be sensitive to upgrades and version changes.
August 08, 2019
Ease of enterprise network monitoring/managing.
- Can access the device from tool itself.
- Pull the reports for the specific devices with different filters.
- It's collect network device data accurately
- Can not provide currents statistic of the interface utilization.
- Sometime take too much bandwidth to load the device summary page.
- Can't wick the monitoring at the logic level like we can't enable or disable the alerting for the virtual routing protocol.
August 06, 2019
ScienceLogic for the city
- Monitors network devices extremely well
- Users can quickly pick up the on using the tool and find where they need to go
- Dashboard creation is very simple
- Administration is not straightforward. Managing different policies can be very cumbersome.
- Server monitoring can be very difficult. Unix support could be greatly improved.
- Self monitoring is very limited. There's no real feeling of true insight into everything that's going on within the environment.
August 06, 2019
Proceed with caution
- Product does a reasonably good job monitoring infrastructure components.
- Easy to install.
- Dashboards are very difficult to build and maintain.
- Sending "all clear" alerts requires the creation of a separate monitoring event.
July 27, 2019
Adaptability in Cloud
- Monitoring detailed information for servers and networking components.
- Provides graphical representation of various services configured for cloud accounts.
- A knowledge-base which helps configure every detail.
- The interface is a bit cluttered, as it offers so many options.
- The GUI could be better.
- A precise explanation regarding various ISO downloads available.
July 19, 2019
Science Logic Review
- Ease of checking logs.
- Integration with other tool.
- Option to customize logs based on your requirement.
- More integration of different vendor.
- Data traffic monitoring per request.
July 17, 2019
Outdated and Clunky
- Collecting information through SNMP from the managed devices and reporting it back to the DB server.
- There are some really detailed hooks and runbook actions that can be configured to do a lot of different things.
- Their entire interface needs a drastic overhaul. Feels like software from the early 90s.
- The entire system could use a complete tear down and rebuild. Its extremely clunky and very difficult to use.
- Their ticket system needs to be torn down and rebuilt from scratch. Extremely difficult to use, no time tracking, outdated interface, etc.
- ScienceLogic discovers infrastructure on a given network very well.
- ScienceLogic learns patterns of performance and load on the infrastructure at monitors and can accurately determine what is abnormal.
- ScienceLogic reduces noise from devices on the network and allows IT staff to get to the root cause quicker.
- ScienceLogic actually does quite well in its swimlane of being an agent-based infrastructure monitoring solution.
- The biggest challenge with ScienceLogic is dealing with their overly aggressive sales staff.
- ScienceLogic has a fully featured API that can be used to integrate with other systems.
- It simply works, in that it creates alerts and tickets in ServiceNow when systems go down.
- A regular release cycle for updates.
- The database design to store historic reporting data is poor and could use a refresh to next-generation No-SQL type DB's.
- User interface updates to HTML5 have been a long time in coming.
- Machine Learning or Trend analysis is missing from the product.
- Self healing capabilities are not present to resolve simple alerts.
July 11, 2019
EM7/ScienceLogic....good but not great!
- Out of box monitoring capabilities
- Ease of implementation of out-of-box monitoring capabilities
- Limited ability/cumbersome to customize in general
- Limited ability to customize main Event panel
- Limited ability/cumbersome to customize Alert/Event correlation
- Reports and graphs somewhat lacking in features and ability to control or customize
- Product is generally buggy/new releases/patches introduce new bugs or reintroduce old bugs
- Technical support and professional services are fair (on a scale of about 1-5)
- Upgrading to a major release is a nightmare
July 10, 2019
ScienceLogic's dynamic nature could be a maker or a breaker depending on your situation.
- Variety of dynamic apps that come with the product.
- Knowledge or their product.
- Great UI design.
- File system monitoring could be better. Cannot limit the file systems I want to monitor, have to grab them all and then hide them rather than being specific about which file systems I want to monitor. Like using regex for this would be great. The same goes for network interfaces on devices as well.
- API is missing functions, can tell the UI does not use their API as things you can do in the UI cannot be done in the API. This is frustrating for integration work.
- Push agent needs some work and would like to see the ability to add custom checks.
- Flexibility, the ability to customize and develop extensions or what they call it powerpacks
- Support for Major Operating Systems and a lot of applications
- Security, data is secure at rest and at transit
- Less flexibility for dashboards, you can't control the owner of dashboards
- Ability to merge multiple devices in a singe one is not yet supported
June 20, 2019
My thoughts
- Alerts
- Events
- Sends emails
- Alerts need to be self-correcting: when writing them I should not have a rule that says when the condition clears then we clear the alert.
- If an alert is aligned with a ticket when the alert clears the ticket should be able to change category example for root cause analysis.
June 20, 2019
ScienceLogic Review
- Monitoring of a heterogeneous environment.
- Discovery and service mapping.
- Event correlation.
- Event automation functionality could be built within ScienceLogic.
- Dashboard GUI.
- License Structure.
June 10, 2019
Great Monitoring and Reporting System.
- Reporting of found issues
- Report creation
- Customization
- Monitoring of immersive systems could be implemented
- Would like to disable some errors from reporting but can't do to them [due to] being "grouped" with other things
- When a call is first initialized would like to not see packet loss errors until after the call is fully established
June 01, 2019
Lots of potential, but ultimately very disappointing
- The automatic identification of devices is impressive.
- The auto-discovery process requires "beacons" be installed in your environment for a "pinball machine" exploration process.
- Many of our implementation issues took months of resources/time to work through.
- The new SL1 dashboards are not much of an improvement over the legacy dashboards.
- The licensing process is inherently flawed from a reseller perspective.
- The need for installed "Beacons" is disappointing.
May 22, 2019
Data that fosters innovating user experience
- Easy integration
- Enterprise scalability
- Flexible
- User interface
- Reports
- Open source software app support
- Ability to handle all workloads including private, public and hybrid cloud.
- One platform to handle private and public cloud workloads.
- Monitor storage and CPU utilization.
- Unified monitoring solution for both the application and infrastructure level.
- Less accurate documentation on the solutions available.
- Better implementation plan required.
- Better visibility to SaaS platform solutions required.
May 05, 2019
A highly flexible and scalable monitoring platform -- anything is possible (if you know what you're doing)
- Flexible: it can be used to monitor anything, using its Dynamic App (DA) concept. DA's are the workers doing the actual collecting of data from the devices being monitored. The product comes with an extensive set of built-in DA's, but it is easy to develop your own, need be. DA's can use SNMP, custom Python code, REST/SOAP APIs, Powershell, WMI, Database queries, and others to fetch data.
- Easy to manage architecture: all updates and changes are done in the central interface and then automatically pushed to collectors. This is particularly important when dealing with complex environments with many collectors distributed across client networks.
- Open architecture: everything is customizable. The product has an open REST API which allows integration with other products. Dashboards and Reports can be built to suit most requirements for visualizing data. Run Book Automations allow for triggering automatic actions, both within ScienceLogic itself but also externally through scripting, rest, or database calls.
- Great support: Fast reacting and competent support teams in multiple timezones to aid with urgent support. There's a professional services teams which can aid when developing custom solutions and when our own expertise is no longer enough. Excellent Customer Satisfaction team for monthly followup meetings, making sure things are on track and new possibilities are identified and discussed.
- To get the full benefit of the product, you either need in-house expertise to do custom development, or be prepared to engage with ScienceLogic Professional Services for assistance.
- The current interface is a bit dated -- ScienceLogic is, however, working hard on releasing a new and improved version of it.