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Scoro

Scoro

Starting at $26 per user
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Overview

What is Scoro?

Scoro is a comprehensive work management solution for creative and professional services. It helps to streamline work and eliminate routine tasks to ensure a business runs as smoothly and efficiently as possible – from sales right through to billing.Scoro’s project…

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Recent Reviews

TrustRadius Insights

Users have found Scoro to be a versatile tool that helps with various aspects of business management and organization. They appreciate the …
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Read all reviews
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Pricing

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Essential

$26

Cloud
per user

Standard

$37

Cloud
per user

Pro

$63

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.scoro.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Aginau- (Mercy Arts_ Demo Music_Video_Scoro Multimedia)

YouTube

Scoro Software Demo

YouTube

Broncolor Scoro 1600E - ex demo

YouTube
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Product Details

What is Scoro?

Scoro is a comprehensive work management solution for creative and professional services. It helps to streamline work and eliminate routine tasks to ensure a business runs as smoothly and efficiently as possible – from sales right through to billing.

Scoro’s project management tools allow users to create project budgets, allocate non-billable and billable work, manage meetings, tasks, invoices, expenses, files, and more. All project information can be managed in a single page, and team progress can be tracked in real-time. Work can be planned and scheduled through the Scoro Planner, which gives users an overview of individual workloads, available slots, potential overbookings, and reasonable deadlines. Meetings can be scheduled in a calendar and linked to customers and projects to give participants a full overview.

Scoro’s CRM gives users access to full client overviews on a single page, including contact details, communication histories, projects, quotes, orders, and invoices. Contacts can be searched, filtered, and sorted based on locations, categories, activity, and configurable tags. Billable and actual hours worked on each project or client can be tracked, and transferred on to invoices, with the option for custom rates in multiple currencies. Sales, prepayment, and credit invoices can be issued and sent in PDF format. Scoro also automatically sends out late invoice reminders for unpaid balances.

Scoro Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Customizable dashboards
  • Supported: Sales Pipeline
  • Supported: Time tracking

Scoro Screenshots

Screenshot of Get a complete overview of each project's profitability. Track your project performance and important KPIs on a beautiful dashboard with real-time data.Screenshot of Get a 360-degree view of a client – from the first “hello” to the final invoice. Everything you need to know about a customer or supplier is on one page – linked projects and files, communication history, sent invoices, quotes, and related users.Screenshot of Manage your time holistically, schedule meetings in shared calendars that are linked to customers and projects, while each user can manage their own task list. Completed tasks and events automatically feed into work reports.Screenshot of Scoro's first truly real-time Gantt chart gives you a holistic view of progress, tasks, events and more in one place. Save time and increase productivity with a full 360 degree view of your plans.Screenshot of Plan and prioritize your work, and avoid overlaps by distributing tasks with a drag-and-drop Planner. Manage your team's time efficiently with shared calendars, timesheets, and a built-in time tracker.Screenshot of Track profitability in real time, compare budgets to actual results, forecast accurately, and keep margins on target.Screenshot of Build, bookmark and share automated reports that dynamically display relevant data based on user permissions. Centralize workflows and eliminate double data entry with one system of record.

Scoro Integrations

Scoro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, Spanish, Estonian, Latvian, Lithuanian

Scoro Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)70%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(10)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found Scoro to be a versatile tool that helps with various aspects of business management and organization. They appreciate the ability to track performance, analyze data, and generate monthly and yearly reports. With Scoro's limitless filters, users can easily pull reports and analyze data from a quarterly or year-over-year perspective. The drag and drop feature in Scoro's pipeline has improved accuracy in sales forecasting and eliminated the need for difficult conversations about missed targets. Additionally, Scoro provides recurring tasks and better allocation of time for other projects and meetings, improving organization and time management.

Scoro's functions, such as task assignment, performance monitoring, Gantt charts, Kanban boards, collaboration tools, and budget management, have simplified business management and saved time in project management. Users appreciate the ability to have a comprehensive view of their entire business in one system, eliminating the need for multiple applications. However, some users have experienced integration issues with MS calendar/Teams and timesheet auto sync.

Key use cases of Scoro include time management, task ownership, progress reporting, and automated debt recovery. Users find the software useful for communication, tracking multiple projects, sales activities, quote-to-delivery chain tracking, project management, sales documentation storage/organizing, and overall work organization. Scoro is commonly used in marketing, sales, and accounting departments for customer relations, billing, communication, scheduling tasks, and tracking employee hours. It is especially attractive for solving problems in small and medium enterprises in sales effectiveness, accounting efficiency, work organization optimization. Overall, Scoro has been successful in improving efficiency and streamlining operations for businesses by providing an all-in-one solution for CRM and project management needs.

User-Friendly and Intuitive Platform: Many users have praised Scoro for its user-friendly and intuitive platform, with multiple reviewers stating that it is easy to navigate and learn. The software's interface and user experience are described as fast, informative, and compact, contributing to its ease of use. Some users appreciate how Scoro allows them to efficiently manage numerous projects and organize tasks effectively.

Comprehensive Solution for Planning, Time Tracking, Management, and Budgeting: Reviewers find Scoro to be a comprehensive solution that provides all the necessary tools for planning, time tracking, management, and budgeting. Users appreciate having everything they need in one place, allowing them to see the big picture and analyze data effectively. With features such as project management capabilities, task separation, time calculation, detail reporting, invoicing system, financial overview, and CRM capabilities - Scoro offers a cohesive and integrated experience.

Great Invoicing System: The invoicing and reminders system in Scoro is highly regarded by users for enhancing productivity and streamlining financial management tasks. Several reviewers mention that the invoice monitoring feature provides a complete description of all the necessary details. This functionality helps users stay organized by keeping track of their invoices efficiently.

Pricey for companies with many users: Several users have expressed that Scoro can be expensive, especially for companies with a large number of users. They feel that the monthly fee is considerable and suggest implementing a stronger incentive scheme.

Learning curve for first-time project management software users: Some users have found Scoro difficult to navigate, particularly if they are using project management software for the first time. They mention that there is a learning curve involved in understanding all the different ways to perform tasks within the software.

Mobile app is less feature-rich than web app: Users have mentioned that the Scoro mobile app lacks some functionality compared to the web app. This can be inconvenient for businesses that require mobile access and need access to all features while on the go.

Reviews

(1-2 of 2)
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Patrick Stephens | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I evaluated Scoro for a local company who was in the market for a workflow management program which could help with scheduling, ordering, time management, and other miscellaneous tasks around the company. They were short staffed and found it easier to implement a program rather than bringing in an FTE. The idea was that it would be used by everyone, but managed by a single individual.
  • Platform. This is why I looked into the program. You can create a unified platform which suits your needs, and aren't stuck with something a programmer insists you should be seeing.
  • Ease of implementation. It was by far the easiest to introduce during the trialing phase. It was quick to learn, and I found that employees adapted more quickly to it than to anything else.
  • Data and the small things. Planning, time tracking and management, even budget management gives you the chance to step back and see the big picture rather than using one platform to analyze time, then another to see budget.
  • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
  • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget.
Project Management (11)
62.72727272727273%
6.3
Task Management
70%
7.0
Resource Management
70%
7.0
Scheduling
80%
8.0
Team Collaboration
70%
7.0
Support for Agile Methodology
N/A
N/A
Document Management
70%
7.0
Email integration
80%
8.0
Mobile Access
60%
6.0
Timesheet Tracking
70%
7.0
Change request and Case Management
60%
6.0
Budget and Expense Management
60%
6.0
Professional Services Automation (4)
47.5%
4.8
Quotes/estimates
50%
5.0
Invoicing
60%
6.0
Project & financial reporting
60%
6.0
Integration with accounting software
20%
2.0
  • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
  • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
Scoro combines all of your needs into one program. It covered most - if not all - of the needs for the programs listed above, but unfortunately the cost was simply too high. We ended up using another program; however, I would have chosen Scoro over these had the cost not been such an important factor. I would have chosen Scoro because of this level of integration, too!
Uku Sööt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scoro is used as our main CRM system; used by sales, marketing, and accounting team. We handle most of our customer relations, invoicing and communication through this platform.
  • Great interface and user experience
  • Fast, informative and compact platform
  • Great invoicing and reminders system
  • It takes time to set up the sync with Outlook
  • Would like to have sales tunnel option included in its standard version
Perfect tool for an SME, probably also for a large organization. We are very satisfied with it and the cost is low for the value we get.
Project Management (10)
70%
7.0
Task Management
90%
9.0
Resource Management
80%
8.0
Scheduling
90%
9.0
Team Collaboration
100%
10.0
Document Management
90%
9.0
Email integration
90%
9.0
Mobile Access
80%
8.0
Timesheet Tracking
N/A
N/A
Change request and Case Management
N/A
N/A
Budget and Expense Management
80%
8.0
Professional Services Automation (4)
72.5%
7.3
Quotes/estimates
N/A
N/A
Invoicing
100%
10.0
Project & financial reporting
100%
10.0
Integration with accounting software
90%
9.0
  • Less time spent on invoicing
  • Better follow-up system for sales
We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
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