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Pop

Pop
Formerly Screenhero

Overview

What is Pop?

The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability…

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Recent Reviews

TrustRadius Insights

Screenhero has been widely used in remote work and telecommuting situations, allowing users to guide and assist others remotely. Users …
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Pricing

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What is Pop?

The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://pop.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Pop?

The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to interact from a variety of devices (Mac, Windows, Linux, mobile devices, etc.).

Screenhero was acquired by Slack, which was in turn acquired by Salesforce. Pop is now independent, though the application integrates with Slack.

Pop Integrations

Pop Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to interact from a variety of devices (Mac, Windows, Linux, mobile devices, etc.).

Pop starts at $0.

The most common users of Pop are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Screenhero has been widely used in remote work and telecommuting situations, allowing users to guide and assist others remotely. Users have found it incredibly helpful for explaining and demonstrating tasks to remote team members, reducing the time and effort required. The tool is commonly utilized for screen sharing during product training, bug replication, and inter-team meetings. In particular, it has been invaluable in demonstrating and replicating bugs encountered while using the product, facilitating faster bug fixes. By integrating with Slack for video calling and communication among team members, Screenhero provides a seamless experience for sharing screens and providing visual assistance, which is highly beneficial for workflows and clarifying messages. This software is extensively used in engineering departments and other teams within organizations as it allows for screen sharing and collaboration without physical proximity, making it convenient for remote engineers and separate offices. The ability for non-hosts to take control of the screen with a visible cursor has proven particularly valuable for problem-solving and collaboration among team members. For remote development teams, Screenhero is an essential tool that enables them to share and control screens as if they were working together in the same space. The integration with Slack has further simplified pair development and knowledge sharing. Users appreciate the seamless process of linking Screenhero with the Slack contact list, enhancing company-wide usability. It is regularly used for daily pair programming sessions and collaborative coding sessions within teams, facilitating collaboration on new ideas and programming techniques, allowing users to work together efficiently.

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Screenhero's tools makes pair development a breeze. Being able to share control of my screen and keyboard with another developer makes explaining code changes incredibly easy and efficient.
  • Audio/microphone speaking capabilities make screen sharing and workflow explanations so easy. It's almost easier to share a Screenhero session with a fellow developer sitting in the same room than it is to have the developer come over and look at my screen.
  • The slack integration tool makes it SO easy to quickly resolve issues with coworkers. Prior to the Slack integration/merge, you used to have to send an invite email to coworkers if they hadn't ever used screenhero. After they signed up, it automatically imported all of your Slack contacts as "buddies" which was very slick.
  • I think that deprecating the OS app and making Screenhero only available via slack was a bit of a miss. I used to be able to invite any person via email, regardless of whether they were part of my organization. Now I'm not sure how to do that.
  • If Slack is down, then Screenhero doesn't work.
  • I liked having the Screenhero app icon in the Mac OSX menu bar, this made for very easy access and efficiency.
  • Sometimes sharing screens when using dual or triple monitor setups doesn't work well.
February 07, 2018

ScreenHero!

Taylor Hansen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Screen sharing is game changing!
  • Easy to use while integrated with Slack.
  • Quick and reliable.
  • Sometimes there is too much buffering.
  • Wish you could schedule calls.
  • Wish you could record calls.
Harrison Bond | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
  • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
  • Screenhero never felt very all-inclusive; it was only ever used by our team for screen sharing. Our team still needs an organized text communication platform (Slack), email (G suites), bug reporting, internal documentation reporting, and so on. We actually recently fully switched from using Screenhero to using Slack screen sharing services to reduce software friction.
  • There is a reason why services like Skype, GoToMeeting, and Join.me are more popular for screen sharing. They offer more integrations, higher functionality, enterprise services, links to invite callers from outside of your network, etc. Screenhero does one thing and really just does that one thing well. But, I do not believe it does that one thing well enough to cover the needs of a growing organization. We effectively hit a point as a company where Screenhero was not a longterm viable solution.
Isaiah Downing | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to establish a screen share with a user.
  • Easy to set up screen sharing with multiple users. Adding more than one user to the same screen share is pretty easy and great for code reviews.
  • The audio quality and screen sharing quality are solid.
  • There have been some periods of time where the multi-user screen share option is not available.
  • Recently there was a glitch where the app didn't end the call or establish the link well and it froze and kept calling the other user without them meaning to.
  • Wish there was a user search option. The scrolling can get tedious when there are a large number of users in your network to choose from.
Csaba Toth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Works on all platforms. I used it successfully on Windows and MacOSX as the remote end.
  • Easy to set up, the installation was seamless.
  • If you got an invitation before it was acquired by Slack you can have the account for free.
  • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
  • Most probably it'll be monetized as an extra feature.
  • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
  • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Screensharing with all participants being able to take control of the screen.
  • A visible mouse cursor for each participant helps keep everything clear and straightforward.
  • The call quality very clear.
  • Seems to be fairly light on bandwidth requirements.
  • With more than 3 people on a call, it can get confusing with that many cursors on screen.
  • Message system for groups not that intuitive.
  • Program a little buggy - requires app restart too often.
November 21, 2016

Screenhero for the win!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Screen and mouse/keyboard input sharing is the best I saw in any product in the market.
  • Voice call ability while screen sharing.
  • Very easy setup process. Only register an account and immediately start sharing sessions and working with your team.
  • Video calling is not available.
  • Mac version works well but I couldn't do a successful installation on a Linux machine.
  • When having multiple screens on your computer, and you switch focus from one to another during a screen-sharing session, the shared screen remains on the first screen. This made it hard to work on MacOS's multiple desktops.
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