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Sendible

Sendible

Starting at $9.99 per month
View Pricing

Overview

What is Sendible?

Sendible is a social media marketing platform that allows users to engage with their audience and track results across multiple social media channels at any time.

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Recent Reviews

TrustRadius Insights

Sendible is a versatile social media management platform that caters to the needs of marketing departments and creative teams. With …
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Great Solution

9 out of 10
December 07, 2015
Incentivized
Sendible allows us to scale up drastically so that a small social media team can support a major brand's social media strategy across …
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Read all reviews

Popular Features

View all 27 features
  • LinkedIn (11)
    10.0
    100%
  • Content planning and scheduling (12)
    10.0
    100%
  • Facebook (12)
    10.0
    100%
  • Workflow management (11)
    10.0
    100%

Reviewer Pros & Cons

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Pricing

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Creator

$29

Cloud
per month

Traction

$89

Cloud
per month

Scale

$199

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sendible.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.99 per month
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Product Demos

Quick Sendible Demo Monday Morning Marketing Update Oct 19 2020

YouTube

Full demo overview of Sendible, the social media management platform

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

9.2
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

7.5
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

10
Avg 8.5

Reporting/analytics

6.7
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9
Avg 8.1
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Product Details

What is Sendible?

The Sendible platform brings social networks together into a centralised hub to help users execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies.

With social media engagement, monitoring, publishing, lead generation, and reporting features, Sendible aims to give users tools to delight clients every step of the way.

Sendible's social media automation features help to simplify the process of driving interactions, growing a following and starting conversations on social media. The unified Priority Inbox supports brands and agencies, and consolidates important conversations from multiple sources into a single stream. With social media reports, users can deliver both insights showcasing progress on social media.

Sendible's compose box helps schedule social media posts in bulk and at the optimal engagement times throughout the day. Sendible's content suggestion algorithms automatically curate and recommend the best content on the web for a particular audience, to help drive engagement and growth.

Sendible Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam
  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Instagram
  • Supported: Pinterest
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Sendible Screenshots

Screenshot of StreamsScreenshot of Monitoring KeywordsScreenshot of ReportingScreenshot of Content SuggestionsScreenshot of Compose BoxScreenshot of Bulk Importer

Sendible Videos

Customise your social media posts with the Sendible Smart Compose Box
How to set up content approval workflows in Sendible
Manage audience engagement with Sendible's Priority Inbox and real time activity streams
One-click and custom social media reporting in Sendible
Set up smart queues to plot out campaigns or share new posts on a set schedule in Sendible
Set up smart queues to plot out campaigns or share new posts on a set schedule in Sendible

Sendible Integrations

Sendible Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Sendible is a social media marketing platform that allows users to engage with their audience and track results across multiple social media channels at any time.

Sendible starts at $9.99.

Hootsuite, Agorapulse, and Sprout Social are common alternatives for Sendible.

Reviewers rate Content planning and scheduling and Audience targeting and Workflow management highest, with a score of 10.

The most common users of Sendible are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(44)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sendible is a versatile social media management platform that caters to the needs of marketing departments and creative teams. With Sendible, users can easily manage multiple social media accounts and measure activities across various platforms like Facebook, LinkedIn, Instagram, and Pinterest. The platform offers an intuitive dashboard that simplifies the process of creating and scheduling content, allowing users to save time and effort. Users can schedule posts in advance, attach media, and set specific posting times for their connected accounts, ensuring consistent online presence.

One of the key features of Sendible is its scheduling functionality, which allows marketing teams to meet weekly goals and plan posts effectively. The platform streamlines the process of submitting, approving, and tracking posts, making it easier for writers to collaborate and stay organized. Additionally, Sendible's integration with Canva enables users to design graphics seamlessly within the platform. Furthermore, Sendible offers an auto-generated report feature that allows users to track their social media performance effortlessly.

Another valuable use case for Sendible is in marketing agencies where it serves as a cost-effective alternative to managing clients' social media accounts on different platforms. With Sendible's user access management and post assignment features, agencies can collaborate directly with clients in real-time without compromising efficiency or quality. The platform also provides reliable scheduling and report creation capabilities, making it an ideal solution for small marketing teams looking to manage multiple social media profiles efficiently.

For operations departments dealing with multiple retainer clients, Sendible proves invaluable in simplifying the content creation process. The platform's interface facilitates collaboration among creative teams by providing tools for scheduling posts, managing content calendars, and ensuring timely delivery. Moreover, the integration of Pinterest into Sendible has been hailed as a game-changer for managing social media content effectively.

In summary, Sendible offers a range of user-friendly features that address the challenges of managing social media accounts across different platforms. With its ability to schedule and curate posts, collaborate with team members, and generate comprehensive reports, Sendible saves users time and effort while ensuring a consistent and engaging online presence.

Most Robust Platform: Users have consistently found Sendible to be the most robust social media management platform compared to others, praising its wide range of features and ease of use. Several reviewers have highlighted that Sendible offers a comprehensive suite of tools for managing social media accounts effectively.

Responsive Customer Support: Many users have praised the highly accommodating and always available customer support provided by Sendible. Multiple reviewers have mentioned that they never had any issues reaching out to the support team for assistance, whether it was for a quick question or to demo other features.

Convenient Access and Navigation: The easy access provided by Sendible has been appreciated by users, making it convenient for them to find what they are looking for. Reviewers have mentioned that they can easily locate posts that didn't go up and report them, as well as complete assigned tasks without any hassle.

  1. Clunky and difficult user interface: Many users have found the user interface of the software to be clunky and difficult to navigate, particularly when it comes to managing incoming messages/posts in the inbox. The separation of threads into individual messages makes it challenging for users to follow conversations effectively.

  2. Limited reporting features: Reviewers expressed frustration with the limited reporting features of the software, which lack customization options. This limitation renders them not worth using for many users who require more flexibility in analyzing their social media data.

  3. Mistaken handling of hashtags: Some users have reported frustration with the system's handling of hashtags, as it mistakenly identifies them as links instead of just numbers. This error adds extra editing time when approving posts, causing inconvenience for social media managers who rely on efficient workflows.

Users commonly recommend Sendible for managing social media at an affordable price, particularly for small and large agencies. They also find value in the email notification feature on the dashboard, although improvements are suggested. Users report that Sendible becomes more useful with increased usage. While praised for its effectiveness with Facebook and Twitter, users believe there is room for improvement when it comes to LinkedIn. Overall, users find Sendible easy to operate and user-friendly, recommending it as a tool to try out. However, one user advises against using Sendible, claiming it doesn't work. Another user suggests that Sendible may be better suited for companies generating hundreds-of-millions of dollars per year due to recent price changes. It is recommended to compare Sendible with other similar products before making a decision. For small businesses, Sendible is recommended and found easy to use for daily posts on Facebook groups. Users suggest starting slowly with Sendible and being mindful of the limitations of each social media platform. Lastly, the free trial is highly recommended to experience what Sendible has to offer. In summary, users highly recommend Sendible as a top option for marketers.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Kyle Bella | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • The ability to brand monitor is a strength. Even if individuals don't specifically tag you in Twitter posts, you can know they're talking about the company, allowing you to bring in new users.
  • When responding to a post in the inbox, the visual check mark on the right hand side is a helpful reminder that you've responded to a tweet. When juggling multiple accounts as I do, it is especially useful.
  • Because we work with businesses that provide consumer services, integrating Yelp monitoring is also important. By getting emails from Yelp in our inbox as they come in on the website, we're able to better address problems as they arise, or provide more real time positive feedback through our social media channels.
  • This service is probably not the best for really large or fast-paced accounts. While it seems that some posts come in through Sendible immediately, others seem to take several hours. For the non-profits and smaller businesses we work for, this is not a problem, but it could be for larger businesses.
  • When you try to click on individual accounts to get more detailed profile information, the profile rarely loads. This information could be useful to get a sense of how many followers an individual has, and to see other content they've posted.
  • If you're working with individuals in multiple time zones, there are some functionality problems. You only have one default time zone, so if you're generally based in PST but end up in EST, you'll have to automatically adjust the time stamp to 3 hours earlier in order for the post to go out immediately.
  • The benefits have been huge in terms of decreasing time spent on brand monitoring. What could have taken 20-30 hours without Sendible now takes just an hour or two per week to be able to manage all of the non-tagged social media interactions. This is a huge time savings (and cost savings) for my employer.
  • There are also many situations where we've able to respond more quickly than we could otherwise to reviews on Yelp. For instance, we work with an auto glass company out of Vancouver, BC. Because of the emails Sendible sends, we're able to highlight these positive reviews in our Facebook and Twitter accounts, generating higher levels of customer interactions.
  • Thanking people for RTs can be a really labor intensive task. Given that all of the RTs are located in one stream, we can easily group together multiple people for one account at the same time, saving us time per tweet.
Though the solution works well for some aspects of our business, I would be careful to recommend it to another colleague. The most important questions would be: how many different accounts are you trying to manage? how real-time and high volume is the social media response on these accounts? do you have any outside brand monitoring needs (including through Yelp?) If an individual only has 1-2 accounts or has really high volume needs, I couldn't suggest Sendible.
Though it lacks some of the major functionality (in terms of ability to browse social profiles, time zones, and real-time updates), it is a well-priced solution that allows us to track the multiple businesses throughout North America that we work with. We also believe that the customer support has been quite good, so we are inclined to work with a company and product that have valued us as customers.
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