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SendPulse

SendPulse

Overview

What is SendPulse?

SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.

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Recent Reviews

TrustRadius Insights

SendPulse has proven to be a valuable tool for users looking to connect and communicate with their subscribers and clients. With features …
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Popular Features

View all 11 features
  • Email deliverability reporting (11)
    7.0
    70%
  • Mobile optimization (11)
    6.0
    60%
  • WYSIWYG email editor (11)
    5.0
    50%
  • Dynamic content (11)
    4.0
    40%
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Pricing

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N/A
Unavailable

What is SendPulse?

SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://sendpulse.com/prices

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Sendpulse & Pipedrive Integration demo

YouTube

How to Boost Leads on Your Website Using SendPulse Smart Pop-ups | Live demo

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

6.5
Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.2
Avg 7.9
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Product Details

What is SendPulse?

SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, Web Push, SMTP and more. This solution includes 15,000 free emails per month. SendPulse also includes tools to manage users. This solution can be used on all devices.

SendPulse Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Additional Features

  • Supported: HTML emails are managed with a drag and drop editor or existing templates
  • Supported: REST API gives engineers control and managing capabilities
  • Supported: SMTP server is used to send email messages from any online-project, and is fully integrated with CRM, CMS and other systems
  • Supported: WEB PUSH can be used to instantly reach users when they are on their device with updates
  • Supported: SMS messages can be sent to users with instant discounts, confirmations, and offers

SendPulse Screenshots

Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android

SendPulse Integrations

SendPulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.

Mailchimp, GetResponse, and Constant Contact are common alternatives for SendPulse.

Reviewers rate Dashboards highest, with a score of 9.

The most common users of SendPulse are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(22)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SendPulse has proven to be a valuable tool for users looking to connect and communicate with their subscribers and clients. With features that allow for easy customization of emails and newsletters, it serves as an all-in-one solution for email marketing needs. Users have praised the software's user-friendly editors and drag-and-drop templates, which enable them to quickly create notification, sales, and promotional emails without the need for engineering involvement.

One of the primary use cases of SendPulse is in the restaurant industry, where it is used by establishments shipping products nationwide. By utilizing the software's email marketing capabilities, these restaurants are able to effectively reach their target audience and keep them informed about special offers and promotions. Additionally, businesses from various sectors rely on SendPulse for its integrated applications that filter and utilize current data, enabling them to generate quality leads and drive revenue for their organizations.

Furthermore, SendPulse is widely used by marketing departments to implement regular email campaigns, A/B testing, and open-rate optimization mechanisms. The software's push notification system has also been highly regarded as a valuable addition for providing follow-up information to subscribers and clients. Users appreciate the flexibility in pricing options offered by SendPulse as well as its reliable email delivery service.

Overall, SendPulse has become a go-to choice for many organizations as it effectively addresses their email marketing needs with its comprehensive features and seamless integration into existing workflows.

Open-rate optimization: Users have praised SendPulse for its unique ability to connect with subscribers at the best time for each individual, resulting in increased open rates. This feature has been mentioned by several reviewers and is seen as a valuable tool for improving email campaign performance.

Ease of use and flexibility: Reviewers have consistently highlighted the ease of use of SendPulse, particularly when it comes to creating templates for newsletters, auto-responders, and different unsubscribe pages. The ability to customize fields in the CRM has also been appreciated by users, allowing for more effective targeting of subscribers. This user-friendly interface and flexibility have been mentioned repeatedly as key strengths of SendPulse.

Great customer support: Many users have commended SendPulse for its fast and friendly customer support. They reported receiving responses within 10 minutes to an hour, which demonstrates that the company is proactive in addressing any issues or concerns that may arise. The availability of helpful customer support has been positively noted by multiple reviewers.

Lack of Tutorial Videos: Some users have expressed the need for tutorial videos to be provided in order to help them explore and maximize the functionalities of SendPulse.

Limited Integration Options: Several users have mentioned that SendPulse has limited integrations with other software, and they would like to see more options available.

Insufficient Pre-designed Templates: A number of reviewers have stated that there is a limited number of pre-designed templates in SendPulse, and they would like to have more options to choose from when designing their email campaigns.

Users recommend trying out Sendpulse as it is helpful for automating sales and highly recommended for users in Nigeria. They mention that it is easy to use, flexible, and cost-effective. Sendpulse is considered a good website for marketing with many features to choose from. It is recommended for users who need instant email blasting for cold email marketing, sending newsletters, statistics, and promotional emails. Users suggest Sendpulse for push notifications with low cost. They also recommend it for accuracy and good results in email marketing campaigns. The user-friendly interface of Sendpulse is praised, suggesting that all SMEs should consider using it. It is recommended for its agile, efficient, and simple design service. Sendpulse is also recommended for its marketing system with compliments received. The fast and efficient support of Sendpulse is praised. Users recommend trying out Sendpulse's free trial option to familiarize oneself with its features before making a buying decision. It is suggested to try out Sendpulse with its free plan before upgrading to a paid plan. Sendpulse's excellent service, easy-to-use interface, and superb customer service are recommended. Checking important boxes when setting up emails in Sendpulse is suggested to ensure post-campaign stats are received. Sendpulse is recommended for new startups as well as big businesses. It is believed to save time and money in email marketing and is recommended for campaign or SMTP use. Trying Sendpulse is suggested to see if it fits the company's needs.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Audrey Sourroubille Arnold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use SendPulse to connect and communicate with my subscribers and clients through newsletter and educational emails. I also use it as CRM as you can add different fields into your subscribers' database, thus allowing you to have all information in one place, and use it to customise emails and communications.
  • SendPulse allows to connect with subscribers at the best time for each subscriber, which I haven't found anywhere else. What I mean is that if one of your subscribers reads emails at 8am, and another one at 2pm, SendPulse will automatically sends emails at that time when you subscriber reads emails. This is fantastic to increase your open rate!
  • It is easy to use, create a template for a newsletter, create auto-responders, create different unsubscribe pages.
  • It is easy to add any field you need to your CRM in SendPulse, so that you can target the people in your list more effectively.
  • Customer support is very fast and friendly (always a plus :-) ). I usually get an answer within 10 minutes to an hour to any question I have.
  • SendPulse allows to create a win-win situation when an email goes out, and avoid "spammy" situations with subscribers.
  • SendPulse has a great quality-price (have a look for yourself, but it's one of the cheapest on the market right now, and with the many features that are included, I personally find it's a steal)
  • I'd love a tutorial through videos showing how to make the most out of SendPulse. It's amazing and there are probably many functionalities I don't know how to use.
  • I'd love to see an integration of SendPulse with the Bloom plugin from Elegant Themes.
  • I'd love to receive emails with best practices from other customers using SendPulse.
  • I'd love to see an integration where SendPulse goes to compile information available on subscribers from social media, like MailChimp does.
SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
  • Upgrading to SendPulse allowed me to save 15 USD per month.
  • Upgrading to SendPulse allowed me to automate my business further.
  • Upgrading to SendPulse allowed me to create a database better suited for my needs, which allows me to create more quality conversations with my subscribers.
Email & Online Marketing (8)
100%
10.0
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Reporting & Analytics (3)
66.66666666666667%
6.7
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
N/A
N/A
Pre-Send Testing
N/A
N/A
I transitioned recently from MailChimp to SendPulse because I love to be able to customise my messages more so that emails are sent at the right time for each customer. This for me is a HUGE advantage that SendPulse provides. Additionally, even with a small list, MailChimp was still quite expensive compared with what I get from SendPulse monthly now. And I find MailChimp was less user friendly as SendPulse.
1
As an entrepreneur who delegates only part of the work, I use SendPulse to connect with my subscribers, clients, for marketing purposes and also as a CRM database.
1
  • Sending newsletters.
  • Subscribers forms.
  • Sending messages to clients and subscribers who we had more information on.
  • Creating more targeted communications.
  • Sending SMS to clients on specific days, for example on their birthday, or when there are special offers.
Because I love how easy and intuitive SendPulse is.
Yes
MailChimp. I thought for the use I had of MailChimp it was quite expensive. I didn't use all the functionalities, plus it didn't have all the functionalities I needed/wanted. I used auto-responders, and for that use because I had several lists I was billed over 15 USD, while I was below 1,000 subscribers, just because MailChimp double counts subscribers.
  • Price
  • Product Features
  • Product Usability
I wouldn't change anything.
  • Implemented in-house
No
  • Being able to upload my MailChimp list into SendPulse, as some fields were missing.
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
No
It's included in the base monthly fee.
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
No
When I first imported my MailChimp subscribers list to SendPulse, some of the information I had was lost and not uploaded. I contacted support to help me add in the missing information so that I wouldn't have to do it manually, and the team helped me do that very quickly so that I was able to send my newsletter to my subscribers on the same day.
  • Creating a newsletter template.
  • Creating a new landing page or subscribe form.
  • Creating a new auto-responders series.
  • Checking out reports for campaigns.
  • Sending emails automatically to subscribers who didn't open the first email.
  • For me as I'm not tech savvy, integrating the subscribe form onto my website was a bit difficult.
  • When uploading an image which is too big, there's no option to resize in SendPulse, which is a bit cumbersome.
  • Uploading my newsletter list from MailChimp was initially a bit difficult, until I asked support for help and got sent the article showing how to do it.
Yes
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
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