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Clean and Simple User Interface: Users have praised the clean and simple user interface of ServiceNow's App Engine, with many stating that …
Overview
What is ServiceNow App Engine?
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.
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What is ServiceNow App Engine?
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.
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Product Demos
S5: UI Policy Demo | What is UI Policies | ServiceNow
YouTube
S6: Catalog UI Policies and Catalog Client Scripts | Demo | ServiceNow
YouTube
S8: Business Rules Demo | What is Business Rules | Types of Business Rules | ServiceNow
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Product Details
- About
- Tech Details
What is ServiceNow App Engine?
ServiceNow App Engine Video
In this three-part video series, we'll take a look at how App Engine's unique platform approach to low code development can help you build cross-enterprise apps fast, deliver experiences your end users love, and scale apps without sprawl. In this first session, we'll focus on ...
 Show More ServiceNow App Engine Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(25)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Clean and Simple User Interface: Users have praised the clean and simple user interface of ServiceNow's App Engine, with many stating that it is accessible and easy to learn. Several reviewers have appreciated the simplicity of the user interface, making it user-friendly and allowing for a smooth experience.
Low-Code/No-Code Environment: The low-code/no-code environment of ServiceNow's App Engine has been highly valued by users, as it allows even those with limited coding knowledge to create fantastic apps quickly. Many reviewers have expressed appreciation for being able to build and develop applications without extensive programming or coding skills.
Convenient Application Configuration: Users find it convenient that they can configure a whole application from a single screen without the need to navigate away. This feature has been widely liked by reviewers, who appreciate the time-saving aspect of easily configuring applications in one place.
Limited customization options: Users have expressed frustration with the lack of customization options in App Engine, finding it hindering and ineffective for their apps. Some users mentioned that the app had limited customization options and certain backend functions were restricted. Some users mentioned that the app was complex and it took time to learn for new joiners.
Limited capabilities for developing complex applications: Users feel that App Engine has limited capabilities for developing complex applications and integrating complex features. Several users mentioned that it was sometimes difficult and confusing to create applications from scratch. Some users find it difficult to build complex apps or apps with lots of transactions in App Engine.
Lack of descriptive error messages: Users feel that the error messages in App Engine are not descriptive enough and lack specificity. Several users mentioned the need for better troubleshooting guides or approaches when trying to pinpoint issues. Some users found it challenging during the integration of the app with other systems due to insufficient guidance on resolving errors.
Users have provided several recommendations for the software based on their experiences. Here are the three most common recommendations:
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Try the demo and explore service automation platforms: Users suggest taking advantage of the software's low code/no code method by trying the demo and exploring service automation platforms. This approach allows for easier app development with less coding involved.
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Plan out programs before building them: It is recommended to plan out programs before starting the development process. This helps ensure a smooth and efficient workflow when using the software.
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Consider hiring experienced developers and taking training: While the software is praised for its easy-to-use interface and efficiency, users recommend having an experienced developer on hand and taking some training before using the tool extensively. This is especially important for more complex requirements.
Overall, users recommend utilizing the software for low code development, exploring its capabilities through training, and planning projects effectively for optimal results.
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
March 26, 2022
Excellent and very Powerful Multiple Project Workflow Easy Management and Easy System to Learn.
This Platform offers the best and most effective project workflow management capabilities and for the team's collaboration, ServiceNow App Engine is excellent. The tool allows effective project planning and the ability to monitor and track various activities within multiple projects the ServiceNow App Engine is excellent and reporting was also amazing and easy.
- Perfect tools for easy task management.
- Coordination platform.
- Effective project documentation.
- Not much for this tool, just the deep setting to new users.
- Managing multiple project data.
- Huge amount of data migration to new user.
- Task management.
- Project document management tools.
- Workflow approval capability.
- Collaboration options.
90%
9.0
- Effective and profitable multiple project management platform.
- The tracking of project activities and contract management the tool is amazing.
- Effective solution of files sharing and easy project comment sharing software.
- Intuitive collaboration solution.
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.
March 25, 2022
Managing the infrastructure is easy with servicenow
ServiceNow App Engine is used in our organization to raise any request to the client. Or the client uses it to raise any concern regarding security. It solves the issue of maintaining track of request. It can be used if a user needs any approval from any authority. It can be used by multiple groups in a project, which helps in getting information regarding anything from other groups.
- Raising request to the client side .
- Maintaining record of work flows.
- Connecting with other groups in a project.
- Improve the UI of the environment
- The left panel in service now is clumsy that can be improved.
- Connect service now with callers email for any notification related to any incident raised.
- Helps in raising incidents.
- It keeps record of infrastructure.
- If client have any security related concern can contact the security team by service now.
86.66666666666666%
8.7
- It has a positive impact on our business.
- Clients security concerns are solved using service now
- It maintains record of large infrastructure.
March 25, 2022
Great
enables the team with the business issues at hand to easily create applications and digital workflows. At the same time, App Engine allows pro-code developers to develop more complex solutions. <br>1.)Allocation of work within a team<br>2.)Set priority for the task<br>3.)Tracking of task<br>4.)Monitoring of SLA is best
- allocate tasks
- Sometimes attachments do not get linked with the tickets
- monitoring SLA
83.33333333333334%
8.3
- Allocation of work within team
ServiceNow App Engine is the backbone of our organization. It is used day in and out for tracking activities/tickets/concerns. Most importantly, it helps in load allocation and monitoring. Its integration with Outlook and Navision is awesome. It is used across the whole organization.
ServiceNow App Engine is used to track our daily business activities. It makes it easy to track and count on the load/tickets. Also, it takes care of SLA, which helps in proving efficiency and duplicate checks.
ServiceNow App Engine is used to track our daily business activities. It makes it easy to track and count on the load/tickets. Also, it takes care of SLA, which helps in proving efficiency and duplicate checks.
- Integration with Outlook
- Integration with ERP
- Followup function
- SLA tracker
- Load tracker
- Filtering of load
- Sometimes attachments do not get linked with the tickets
- Sometimes updating ticket state causes an issue
- Requires stable internet connection to work smoothly
- Monitoring SLA
- Tracking orders/task
- Integration with Outlook
- Integration with ERP
- Saves time by properly allocating tickets
- Ease of doing work
- Ease of monitoring work/task status
- Monitoring SLA and TAT
- Time saver
ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.