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ServiceNow App Engine

ServiceNow App Engine

Overview

What is ServiceNow App Engine?

ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.

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Recent Reviews

TrustRadius Insights

Clean and Simple User Interface: Users have praised the clean and simple user interface of ServiceNow's App Engine, with many stating that …
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Reviewer Pros & Cons

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Pricing

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What is ServiceNow App Engine?

ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

S5: UI Policy Demo | What is UI Policies | ServiceNow

YouTube

S6: Catalog UI Policies and Catalog Client Scripts | Demo | ServiceNow

YouTube

S8: Business Rules Demo | What is Business Rules | Types of Business Rules | ServiceNow

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Product Details

What is ServiceNow App Engine?

ServiceNow App Engine Video

In this three-part video series, we'll take a look at how App Engine's unique platform approach to low code development can help you build cross-enterprise apps fast, deliver experiences your end users love, and scale apps without sprawl. In this first session, we'll focus on ...
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ServiceNow App Engine Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.

Reviewers rate Platform Security highest, with a score of 9.9.

The most common users of ServiceNow App Engine are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Clean and Simple User Interface: Users have praised the clean and simple user interface of ServiceNow's App Engine, with many stating that it is accessible and easy to learn. Several reviewers have appreciated the simplicity of the user interface, making it user-friendly and allowing for a smooth experience.

Low-Code/No-Code Environment: The low-code/no-code environment of ServiceNow's App Engine has been highly valued by users, as it allows even those with limited coding knowledge to create fantastic apps quickly. Many reviewers have expressed appreciation for being able to build and develop applications without extensive programming or coding skills.

Convenient Application Configuration: Users find it convenient that they can configure a whole application from a single screen without the need to navigate away. This feature has been widely liked by reviewers, who appreciate the time-saving aspect of easily configuring applications in one place.

Limited customization options: Users have expressed frustration with the lack of customization options in App Engine, finding it hindering and ineffective for their apps. Some users mentioned that the app had limited customization options and certain backend functions were restricted. Some users mentioned that the app was complex and it took time to learn for new joiners.

Limited capabilities for developing complex applications: Users feel that App Engine has limited capabilities for developing complex applications and integrating complex features. Several users mentioned that it was sometimes difficult and confusing to create applications from scratch. Some users find it difficult to build complex apps or apps with lots of transactions in App Engine.

Lack of descriptive error messages: Users feel that the error messages in App Engine are not descriptive enough and lack specificity. Several users mentioned the need for better troubleshooting guides or approaches when trying to pinpoint issues. Some users found it challenging during the integration of the app with other systems due to insufficient guidance on resolving errors.

Users have provided several recommendations for the software based on their experiences. Here are the three most common recommendations:

  1. Try the demo and explore service automation platforms: Users suggest taking advantage of the software's low code/no code method by trying the demo and exploring service automation platforms. This approach allows for easier app development with less coding involved.

  2. Plan out programs before building them: It is recommended to plan out programs before starting the development process. This helps ensure a smooth and efficient workflow when using the software.

  3. Consider hiring experienced developers and taking training: While the software is praised for its easy-to-use interface and efficiency, users recommend having an experienced developer on hand and taking some training before using the tool extensively. This is especially important for more complex requirements.

Overall, users recommend utilizing the software for low code development, exploring its capabilities through training, and planning projects effectively for optimal results.

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
ServiceNow App Engine is used in our organization to raise any request to the client. Or the client uses it to raise any concern regarding security. It solves the issue of maintaining track of request. It can be used if a user needs any approval from any authority. It can be used by multiple groups in a project, which helps in getting information regarding anything from other groups.
  • Raising request to the client side .
  • Maintaining record of work flows.
  • Connecting with other groups in a project.
  • Improve the UI of the environment
  • The left panel in service now is clumsy that can be improved.
  • Connect service now with callers email for any notification related to any incident raised.
It will maintain record of your infrastructure very well and in hierarchal manner . You can get information about whom to contact in case of escalation. It helps in raising incident based on priority and the incident can be assigned to respective team in an project. Any changes that will be made in the environment are recorded in service now.
  • Helps in raising incidents.
  • It keeps record of infrastructure.
  • If client have any security related concern can contact the security team by service now.
Low-Code Development (6)
86.66666666666666%
8.7
Visual Modeling
80%
8.0
Drag-and-drop Interfaces
90%
9.0
Platform Security
90%
9.0
Platform User Management
90%
9.0
Reusability
80%
8.0
Platform Scalability
90%
9.0
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.
Splunk Enterprise, VMware Carbon Black EDR, Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
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