ServiceNow Customer Service Management Pricing Overview

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What is ServiceNow Customer Service Management?

Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to…

Offerings

  • Does not haveFree Trial
  • Does not haveFree/Freemium Version
  • Does not havePremium Consulting/Integration Services

Entry-level set up fee?

  • No setup fee

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ServiceNow Customer Service Management Alternatives Pricing

The following is a quick overview of editions offered by other software in similar categories

LiveAgent

Key Features

View all features
  • Ticket response (59)
    85.58%
    8.6
  • Ticket creation and submission (58)
    85.12%
    8.5
  • Organize and prioritize service tickets (56)
    79.91%
    8.0
  • Email support (54)
    77.1%
    7.7

ConnectWise PSA

Key Features

View all features
  • Organize and prioritize service tickets (82)
    51.6%
    5.2
  • Ticket response (81)
    49.400000000000006%
    4.9
  • Customer portal (74)
    42.72%
    4.3
  • Ticket creation and submission (82)
    39.89%
    4.0

Gist

What is Gist?

Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.