Make risk and compliance available at everyone’s fingertips
We leveraged the ServiceNow Governance, Risk, and Compliance to monitor, manage, and act on different risks in real time, create policies …
Overview
What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…
Recent Reviews
Popular Features
- Risk management (10)9.090%
- Common repository of GRC items (10)8.686%
- GRC policy management (10)8.484%
- Integration with Corporate Performance Management (CPM) systems (10)7.676%
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What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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ALL-IN-ONE SERVICENOW CAM DEMO - Continuous Authorization & Monitoring | Governance, Risk & Complian
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What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.
Reviewers rate Risk management highest, with a score of 9.
The most common users of ServiceNow Governance, Risk, and Compliance are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users commonly recommend requesting a demo from the ServiceNow team to explore the software's offerings and make business operations smoother. They also suggest implementing GRC modules to improve key performance indicators. Additionally, users emphasize the importance of defining operational processes and roles for different users before granting them access to ServiceNow in order to ensure smooth access management within the platform. Taking these recommendations into consideration can greatly enhance the effectiveness and efficiency of using ServiceNow for business operations.
Attribute Ratings
Reviews
(1-11 of 11)Companies can't remove reviews or game the system. Here's why
January 16, 2023
Make risk and compliance available at everyone’s fingertips
- Monitor, manage, and act on different risks in real time.
- Making decisions aligned to business objectives and goals
- Audit and Performance Management
- Data and recommendations on legal compliance can be more granular
- Regulatory compliance processes can improve
- Cost is on the higher side
- Transparency of ask
- Clear and concise message
- Confidence in consistency across business units
- Occasionally the messages are too vague
- There have been instances of the notifications going out to all teams when all teams arent affected.
- Occasionally they would end up in spam
Score 9 out of 10
Vetted Review
Verified User
- Policy and Compliance Management
- Risk Management
- BCP/DR
- Privacy Management
- CMDB /Asset Management
- Performance Analytics
- Custom Workflows is not flawless
January 11, 2023
Great software that does it
- Managing risk
- Increasing productivity
- Provide visibility
- Ease of use
- Reporting could be better with more customization
January 11, 2023
Great tool to make risk and compliance processes very efficient
- Effective and easy reporting
- Keeps a track of the data
- Very secure
- Integration is a bit ambiguous
- Interface could be more intuitive
- Times out randomly
September 19, 2020
Service now GRC review
- Ease of use
- Configuration options available.
- Integrations with standard products.
- Reporting can further be improved to allow for customizations.
- End user configurable options.
September 18, 2020
Great but could be better
- Central Request Management System
- Intuitive Dashboards
- Safe and Secure
- Not User Friendly
- Not easily Deployable
- Too many permissions required
September 17, 2020
Great software for GRC
- Easily configurable and potentially customizable where needed
- Handle multiple user inputs and change management
- Good dashboard reporting and visibility for executive team
- Dashboard reporting takes some configuration to show KPIs needed
- Cost may increase as we add more users/expand its scope internationally
- Needs better templates to help our team configure and deploy effectively
September 15, 2020
Well produced, built out, mature. Great add-on to ServiceNow
- Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
- Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
- Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
- Like all ServiceNow, there is a learning curve, but with custom forms, this is easier that it was 5 years ago.
August 21, 2018
Service...that really works... Now (for $$$, of course).
- Integrate teams of your company. Ticket information is spread quickly
- Web interface is quick and has all the information needed. You define it
- You have free and paid user options.
- You need to have a ServiceNow partner to work with you
- The free option for users doesn't require payment, but depends on the partners.
February 23, 2016
ServiceNow GRC
- ServiceNow GRC is easily configurable. It does not require an extremely large team to support a decent size company.
- While out of the box it does not deliver functionality offered by other GRC competitors, it can easily be designed. And by giving you the ability to design, you can make it fit your program with relative ease.
- Cost benefit if ServiceNow is already leveraged within the environment. Deploying GRC capabilities comes at the cost of extra licenses.
- Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
- Easier way to implement workflow.
- Offering better metrics without buying add-on tools.