ServiceNow Reviews

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344 Ratings
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Score 8.2 out of 100

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Reviews (1-1 of 1)

Anonymous | TrustRadius Reviewer
December 23, 2015

Service-Later

Score 1 out of 10
Vetted Review
Verified User
Review Source

Online Training

1
To type in what should be a text box, you have to click an empty cell, a tiny text box pop up opens with a check box and an X. You the. Type in the text box and have to click the check mark. If you have a bunch of fields to fill out, doing this is very annoying. Absolutely know thought went in to this. I'm sure somebody in marketing thought it was a good idea. It wasn't.
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Feature Scorecard Summary

Organize and prioritize service tickets (56)
8.9
Expert directory (43)
8.0
Service restoration (47)
8.1
Self-service tools (53)
8.4
Subscription-based notifications (53)
8.2
ITSM collaboration and documentation (50)
8.7
ITSM reports and dashboards (53)
8.6
Configuration mangement (50)
8.2
Asset management dashboard (50)
8.1
Policy and contract enforcement (44)
7.7
Change requests repository (50)
8.9
Change calendar (47)
8.5
Service-level management (48)
8.7

About ServiceNow

ServiceNow is a fast-growing service management provider that went public in 2012. The ServiceNow platform has strong social capabilities.

ServiceNow Integrations

Yurbi, Planview PPM Pro (formerly Innotas)

ServiceNow Competitors

ServiceNow Technical Details

Operating Systems: Unspecified
Mobile Application:No