ShadowProtect is our go to for FAST and small footprint backups.
We use ShadowProtect in our enviroment to provide high volume backups. With other products we are sometimes unable to backup very often …
Overview
What is Arcserve ShadowProtect?
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.
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What is Arcserve ShadowProtect?
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.
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What is Veeam Data Platform?
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
What is BDRSuite?
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
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What is ShadowProtect by StorageCraft?
Arcserve ShadowProtect Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of Arcserve ShadowProtect are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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ShadowProtect SPX has become a reliable choice for users who require image-based backups, whether it be for personal or client servers. With successful implementation both locally and off-site, users have found the software to be effective in protecting their data. The ease of restoration from previous backups, including files, folders, and even bare-metal restores, has proven to be a valuable feature of ShadowProtect SPX. Users have also taken advantage of the software's great retention settings, allowing them to retain data for extended periods of time.
One notable use case is its widespread adoption across multiple departments within organizations. This highlights its versatility and suitability for backing up servers in various environments. Additionally, users have praised the Storagecraft cloud replication option for providing reliable and secure backups. The software's ability to protect servers from ransomware attacks has made it indispensable for managed services customers. Moreover, the quick and straightforward restore process, even to dissimilar hardware or virtual machines, has earned high praise from users.
ShadowProtect SPX's user-friendly interface and configuration options have positioned it as one of the best backup software options available. Its deployment in both on-premises and off-site locations allows users to back up their infrastructure effectively. Furthermore, it has been instrumental in disaster recovery situations with its ability to virtualize backups on any PC. As a result, despite the existence of alternatives, users continue to rely on ShadowProtect SPX on legacy servers until they can migrate to a different backup software. Overall, ShadowProtect SPX offers a comprehensive backup system specifically designed for Windows Servers, addressing the diverse needs of businesses across various industries.
User-Friendly Interface: Several users have praised the software for its user-friendly interface, finding it relatively simple and easy to navigate. This indicates that Arcserve ShadowProtect offers an intuitive design that simplifies backup scheduling and management.
Robust Disaster Recovery Solutions: Multiple users have mentioned the amazing disaster recovery capabilities of Arcserve ShadowProtect. This suggests that the software excels in providing reliable and robust solutions for recovering data in critical situations, ensuring minimal downtime and smooth operations.
Flexible Backup Options: Users appreciate the versatility of Arcserve ShadowProtect when it comes to backing up data. They have highlighted the ability to backup to any location as well as configure bandwidth usage for off-site backups based on varying network conditions. This indicates that the software offers flexible options for optimizing backup processes according to specific requirements.
Slow response from customer support: Several users have reported experiencing slow response times from the customer support team when dealing with urgent issues.
Less intuitive user interface for mounting backups: Some users have found the user interface for mounting backups on the new SPX version to be less intuitive than previous versions, making it more challenging to navigate and perform necessary tasks.
Issues with offsite replication requiring manual intervention: A number of users have encountered issues with offsite replication over time, which has resulted in the need for manual intervention to keep it functioning properly.
Attribute Ratings
Reviews
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December 21, 2023
ShadowProtect is our go to for FAST and small footprint backups.
We use ShadowProtect in our enviroment to provide high volume backups. With other products we are sometimes unable to backup very often and we use ShadowProtect specifically on some machines to be able to make a backup every 15 minutes
- Fast Backups
- Retention Management
- Offsite Backups
- Disaster Recovery
70%
7.0
74.28571428571429%
7.4
80%
8.0
- We use it in our "High Performance" backup solution which is a more expensive solution we provide to customers
- Thanks to continuous incremental we can save on diskspace/investing in additional storage.
Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
April 21, 2020
ShadowProtect SPX finally solved our DR problem.
We used ShadowProtect SPX to backup servers across all departments. We use both the local backups and the Storagecraft cloud replication option. It provides hourly, reliable, and secure image-level backups of all our key servers. We also deploy ShadowProtect SPX to all managed services customers to protect their servers. When using cloud replication, it provides a reliable backup that is insulated from ransomware attacks. Restores are quick and straightforward, even to dislike hardware or a virtual machine.
- Quick hourly backups
- Central management portal
- Better automated reporting from management console.
- Some icons in software don’t display correctly when viewed through Kaseya Remote Control.
- Lowered DR costs
- Reduced time spent managing backups
- Veeam Backup & Replication, Veritas Backup Exec and Carbonite Safe (formerly Mozy)
Storagecraft SPX runs circles around Veeam in physical or mixed physical/virtual workloads. In a purely virtual environment, I would go with Veeam. Backup Exec lost favor with me years ago. Carbonite is fine for file-level backups to the cloud but isn’t a good DR option because it doesn’t give you the full image in a state that can be quickly restored to new hardware.
March 31, 2020
Storagecraft's best days are behind them, unfortunately. I would look elsewhere as they are no longer partner friendly
We are an MSP with 385 licenses of Shadowprotect rolled out currently. About half of these licenses are SPX. We back up locally to a server that gives us local DR capabilities, and then we replicate to either our cloud or to StorageCraft's cloud.
- Shadowprotect has a relatively simple interface so it's easy to set up.
- Due to the simple UI, it is easy to restore files.
- Imagemanage works fairly well once it's set up and doesn't need much babysitting.
- Storagecraft SPX is a step backwards in terms of functionality. Restores are definitely slower.
- It is hard for us to have visibility into errors int he new version of SPX. We prefer the previous version.
- SPX is not really supported by Connectwise Automate so we are unable to centrally monitor backups anymore with the product.
- We often have jobs that start and never finish, so an alert is never created. We have to do a weekly manual check of every backuped up server in order to ensure it's working
- Storagecraft has come back and is now doubling our price for what we consider an inferior product to the previous version prior to SPX.
- We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
- The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
- While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
- Storagecraft Cloud is fairly expensive compared to competitors.
We have servers dedicated to backups at our client sites so doing a wholesale hardware replacement is really tough. We also have our own cloud that is fairly young, so we don't want to move to a product that forces us into their cloud. We want to use both our cloud and grow into the vendors cloud as it makes sense.
Both Veeam and Unitrends are very strong and we have chosen to switch to Unitrends. Veeam is ok but a bit tough to get into, and they don't have their own cloud so you have to source your own. In some ways, it is a bit clunky.
Unitrends has their own cloud here in Canada and we have an option to use our hardware or their appliances; our cloud or theirs and it fits what we need
Both Veeam and Unitrends are very strong and we have chosen to switch to Unitrends. Veeam is ok but a bit tough to get into, and they don't have their own cloud so you have to source your own. In some ways, it is a bit clunky.
Unitrends has their own cloud here in Canada and we have an option to use our hardware or their appliances; our cloud or theirs and it fits what we need