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ShareFile

ShareFile

Overview

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

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Recent Reviews

Security & Reliability

8 out of 10
August 25, 2023
As part of the organization that heavily uses data from a research facility, we have a huge need for a system that securely sends …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Access control (61)
    10.0
    100%
  • Reliability (62)
    9.5
    95%
  • Performance (61)
    9.0
    90%
  • File search (61)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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Standard

$10

Cloud
per user, per month, minimum of 3 users

Advanced

$16

Cloud
per user, per month, minimum of 3 users

Premium

$25

Cloud
per user, per month, minimum of 3 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sharefile.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user, per month, minimum of 3 users
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Product Demos

Getting Started with ShareFile

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.9
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

9.1
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.6
Avg 8.5
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Product Details

What is ShareFile?

A solution to securely send, store, and share files. It also offers document workflows designed to improve the client experience.

ShareFile Screenshots

Screenshot of ShareFile dashboardScreenshot of ShareFile Outlook PluginScreenshot of ProjectsScreenshot of Link sharing optionsScreenshot of ShareFile e-signature

ShareFile Integrations

ShareFile Competitors

ShareFile Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile starts at $10.

Box, Dropbox, and DocuSign are common alternatives for ShareFile.

Reviewers rate Access control and File organization highest, with a score of 10.

The most common users of ShareFile are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(232)

Attribute Ratings

Reviews

(1-25 of 88)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
ShareFile is helping us to send sensitive information securely via email, thanks to its encryption in the transfers.The fact that it is so simple to use, it doesn't take up any time and the possibility to confirm the transfers with signatures is ideal to have total guarantee that the client has received the information in a satisfactory way.
Richard Corner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ShareFile principally to share large drawing files, photographs, and other data with our clients and consulting engineers. We also use ShareFile as a collaboration tool for projects while under construction - where contractors, subcontractors, clients, consultants, and all team members may share/exchange files such as shop drawings for review, progress reports, pay applications and other documents. ShareFile allows us to transfer files, data, and documents securely and immediately. It also offers layers of control concerning addressees, so that the right people get the right information. It also offers tools to confirm receipt of those files and documents by the right person. ShareFile allows a document requiring action to be tracked - to know whether the action has been completed or not.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Each month, we publish a magazine in 22 versions. We use ShareFile to store and share art files. The most used portions are the workflows and approvals. Previously we relied on PDF comments and emails. With the annotation system through ShareFile we have sped up our approval process and secured a method for reliable corrections.
August 25, 2023

Security & Reliability

Score 8 out of 10
Vetted Review
Verified User
As part of the organization that heavily uses data from a research facility, we have a huge need for a system that securely sends sensitive data heavy files from multiple users to multiple organizations. So ShareFile is heavily used in the organization as a way to securely package the file and send it to multiple parties.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ShareFile to share documents and files securely. This solved the problem of email being used for documents and files that contained sensitive or secure information. We primarily used the service in the Marketing department with seasonal use by independent contractors. My department utilized the service on a weekly basis.
Score 10 out of 10
Vetted Review
Verified User
ShareFile is great for securely sharing files with clients and team members. It is easy to use for me and easy for my clients to set up. The security features are great and the ability to personalize with my firm logo and save templates is a huge time saver. I could not run my firm efficiently without it.
Shivam Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
RightSignature is used for complicated tasks where multiple signatures are required. Our data security is also supported by high-quality encryption and security that is maintained when processing large numbers of documents requiring signatures. And we can integrate e-signature into our existing business application, which helps in getting the job done easily.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Citrix RightSignature is simple, clean UI, and easy to use. The experience provided a quick and easy way to get the documents signed. The email notification provides ease in tracking which documents have been signed and which are still pending on my end. It also provides various ways of signing options, including bulk emailing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my insurance industry role, there were many documents I had to process that required signatures. In the new virtual work environment, companies need a way to sign important documents securely; moreover, it has to be easy to use and this is where Citirx RightSignature played a big role. There was no need for me to print, scan, and email and insurance related documentation.
November 18, 2022

Easy to use

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used Citrix RightSignature to confirm and finalise documents relating to building work and contracts. Most of the paperwork is now online and it is becoming rarer for companies to use hard copies of documents
Jeffrey Rudacille | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sharefile is mostly used by the two largest departments in our company...Preconstruction and Operations. We use it in lieu of running/hosting an FTP site. Its main purpose in context is to host files we would like to share and collaborate with people outside our organization. The Precon department uses it to host files for bids and if we win the job the Sharefile site moves to the Op's department to share files for the rest of the project. It solves the issue of trying to share large files outside of our company. We also use Sharefile's Enterprise capability of making internal based files available to our remote employees in a mobile app from Sharefile.
Mike Narumiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have both used the product, as well as recommended [...] and implemented it at other companies, for file storage and sharing across multiple departments (enterprise-wide). Needed a simple to use, yet reliable way to track, share and control documentation without needing staff dedicated to just the care and feeding of the system.
Alvin Landicho | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
ResellerIncentivized
We use Citrix ShareFile internally as our main data repository. All company-related documents are stored in a strict file and folder convention with strict policies and controls around access, control, and editing rights. We use both a local storage zone and a Citrix Cloud hosted zone as our primary platform is running off Citrix. The Cloud hosted element is utilized to take advantage of features such as cloud-based document viewing and editing. Also, we use rightsignature as our electronic signature platform which is tightly integrated with ShareFile. We enjoy the enterprise level features available to administrators and the audit reports. The Citrix Files app is generally used and for some customers we utilise the Sync app on a local file server, map the drive to power users. We find that copying large numbers of files is quite slow. We have also found that deep and complicated folder structures and long filenames greatly affects the performance negatively.
Mark Piskura | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Citrix ShareFile is being used across the whole organization. We use it to satisfy our cloud storage needs. We use it for backup of ongoing course builds and to transfer material to be proofed by someone else at Aerolearn.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix ShareFile is very easy to use with clients. Setting it up was pretty straightforward as long as you read the proper way of setup. It can get complex but depends on what features and how much you want to integrate it. This is normal with any products that offers many services and different ways of integration.

Sharing files with clients is very straightforward, easy, and users did not require training nor did the clients (ones receiving the files).
I do think the price could be on the steep side. If Citrix drops it down then they could have more customers as it is very practical.
March 03, 2020

ShareFile Rocks!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
ShareFile was used for encrypted file sharing between clients. One of the biggest concerns in our industry was sending information that contains PII through email. ShareFile offered a way to both sends files through an encrypted portal as well as sending emails through the same portal. ShareFile was implemented throughout our organization as the go-to product for these situations.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Citrix ShareFile for all users for our cloud data storage needs. This software allows us to store our information securely and with backups where everyone can access it. We use the sync tool, the virtual drive and the Outlook add-in for data transfer. We do not need to house the data all on our own at a physical location.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The CEO and all contractors are users. Contractors include psychiatric rehab program (PRP) service directors, their PRP supervisor, and myself--the compliance officer (I am also one of two ShareFile administrators for our online account). As an accredited and state-licensed service provider with requirements to keep regular HIPAA-compliant client records and reports, we chose ShareFile because our needs for doing so were best met out of all the electronic medical records SaaS companies that we reviewed. We are a very small company, we currently don't offer psychiatric services, so we pretty much needed an a la carte SaaS that we could customize for record keeping, have robust encryption across other online platforms, and would offer secure authenticated electronic signing capabilities. We don't do our own billing, which was another feature we didn't need.
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