Overview
What is Constant Contact Lead Gen & CRM?
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. …
Powerful, yet cost-effective and easy-to-use marketing automation platform
Great streamlined option for companies that don't want the complexity of Salesforce or similar tools
SharpSpring Has Moved Our Marketing Business To The Next Level
SharpSpring, the definitive marketing automation solution for agencies!
The BEST value for money of anything you might be comparing.
SharpSpring became unprofitable after the Constant Contact purchase
Decent Platform
SharpSpring works for us
Align Marketing and Sales teams with SharpSpring + Salesforce integration
SharpSpring - All-in-One for Business ROI
SharpSpring is a must have software for every Business looking to utilize efficient email marketing automation and CRM
Best solution for Marketing Automation
Great for B2B focused companies! Amazing support team/resource center
SharpSpring - Great Marketing Automation & Lightweight CRM
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- List management (498)9.292%
- Email deliverability reporting (496)8.989%
- Lead scoring and grading (490)8.686%
- Dashboards (486)8.383%
Reviewer Pros & Cons
Video Reviews
2 videos
Pricing
Lead Gen & CRM
Starting at $449
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $449 per month
Features
Email & Online Marketing
Using software to manage lists, send emails, automate email campaigns, and track results.
- 7.8WYSIWYG email editor(468) Ratings
Users can create html emails through a drag-and-drop interface, without html coding knowledge.
- 7.4Dynamic content(452) Ratings
Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).
- 6.6Ability to test dynamic content(433) Ratings
Users can test dynamic content prior to launching a campaign.
- 6.3Landing pages(440) Ratings
Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.
- 7.5A/B testing(395) Ratings
Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.
- 4.2Mobile optimization(426) Ratings
Users can easily optimize emails and landing pages for mobile devices.
- 8.9Email deliverability reporting(496) Ratings
The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.
- 9.2List management(498) Ratings
This involves creating, filtering, editing, merging and de-duping lists of contacts.
- 9.3Triggered drip sequences(473) Ratings
The software allows users to set up automatic / drip email campaigns triggered by certain events.
Lead Management
The process of tracking and managing prospective customers from lead generation to conversion.
- 9.5Lead nurturing automation(484) Ratings
Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.
- 8.6Lead scoring and grading(490) Ratings
Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.
- 8.4Data quality management(466) Ratings
The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.
- 8.9Automated sales alerts and tasks(462) Ratings
The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.
Campaign Management
Users can schedule campaigns and/or events with reminders, announcements, etc.
- 8Calendaring(338) Ratings
The software helps users maintain a calendar of all marketing activities.
- 8.1Event/webinar marketing(318) Ratings
Users can streamline event marketing with features such as personalized invitations, registration, reminders and post-event follow-ups.
Social Media Marketing
Using social media networks to help amplify marketing endeavors.
- 7.2Social sharing and campaigns(316) Ratings
Users can incorporate social share buttons into campaigns to allow recipients to easily share content. Users can track shares as well.
- 7.5Social profile integration(362) Ratings
The software incorporates social profile data and social share histories to enhance segmentation and scoring of contacts.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 8.3Dashboards(486) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 8.4Standard reports(486) Ratings
The software offers pre-built reports with metrics standard to the category.
- 8.8Custom reports(447) Ratings
Users can create custom reports.
Platform & Infrastructure
Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.
- 7.9API(364) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 7.9Role-based workflow & approvals(403) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 8.5Customizability(439) Ratings
Users can customize their instance with features like custom fields and custom objects.
- 8.1Integration with Salesforce.com(217) Ratings
The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
- 7.2Integration with Microsoft Dynamics CRM(98) Ratings
The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
- 7.2Integration with SugarCRM(91) Ratings
The software can integrate with SugarCRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Constant Contact Lead Gen & CRM?
Attract
- Acquires hot leads faster with email & social marketing, plus retargeting ads. Leads are automatically scored based on their activity and passed to sales.
Nurture
- Helps deliver the right message to the right people, at the right time. With a flexible centralized CRM and customizable automations, tasks like nurturing leads and sales follow-ups are easier.
Grow
- Insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.
Constant Contact Lead Gen & CRM Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing automation
- Supported: Lead scoring and grading
- Supported: Data quality management
- Supported: Automated sales alerts and tasks
Campaign Management Features
- Supported: Calendaring
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
- Supported: Social profile integration
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Integration with SugarCRM
Constant Contact Lead Gen & CRM Integrations
Constant Contact Lead Gen & CRM Competitors
Constant Contact Lead Gen & CRM Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Supported Countries | Available Internationally |
Supported Languages | English, French, Spanish, Dutch, German, Italian, Turkish, Portuguese, Romanian |
Frequently Asked Questions
Constant Contact Lead Gen & CRM Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 56% |
Mid-Size Companies (51-500 employees) | 43% |
Enterprises (more than 500 employees) | 1% |
Comparisons
Compare with
Reviews and Ratings
(670)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Constant Contact Lead Gen & CRM is a versatile CRM tool that offers a wide range of features, making it a valuable asset for managing customer relationships and capturing every interaction. Users appreciate the breadth of features available within Constant Contact Lead Gen & CRM, which allows them to efficiently guide clients in marketing automation and lead generation. With its user-friendly interface and excellent tutorials, Constant Contact Lead Gen & CRM proves to be a cost-effective solution that offers exceptional customer service. Marketing agencies and businesses alike rely on this software to effectively manage growth, engage with customers, and address their marketing and sales strategies in one centralized platform.
The primary use case for Constant Contact Lead Gen & CRM is email marketing, including the sharing of newsletters and nurture content with targeted lists. Sales teams also benefit from the software's ability to automate basic emails and marketing campaigns, freeing up time for higher-value tasks. Additionally, Constant Contact Lead Gen & CRM serves as a powerful tool for marketing automation, website submissions, sales management, and account management. It helps gather leads, send targeted emails to leads and opportunities, and address lead management needs.
Users find that Constant Contact Lead Gen & CRM provides the right information at the right time, enabling them to easily understand their sales process and identify areas for improvement. The software facilitates lead database management, tracking, follow-up, and account management. While reporting accuracy can sometimes be a challenge, Constant Contact Lead Gen & CRM offers white-labeling options and integration capabilities by combining CRM, email marketing, and landing page building into one comprehensive solution.
By utilizing Constant Contact Lead Gen & CRM, businesses have been able to solve various problems related to lead capture, user identification and tracking, CRM functionalities, as well as lead management. The software's lead scoring system allows users to prioritize leads effectively and take focused actions. Sales and marketing teams rely on Constant Contact Lead Gen & CRM to track new business prospects, manage contacts efficiently, and gain an overview of their marketing and sales activities and results.
Constant Contact Lead Gen & CRM has proven valuable for agencies managing websites for multiple clients through its partner portal. It effectively tracks ROI and progress with sales leads, aids in social media planning and automation, and provides lead scoring capabilities. Furthermore, Constant Contact Lead Gen & CRM assists in identifying opportunities, understanding prospects' stage in the pipeline, facilitating projections, budget planning, and determining priorities.
The software has also played a crucial role in tracking marketing efforts such as social media post engagement, email analytics, and landing page development. Users appreciate Constant Contact Lead Gen & CRM's ability to reach out to prospective clients, maintain communication with current clients, and prevent anything from falling through the cracks. Marketing automation, CRM functionalities, persona segmentation, recent interaction history analysis are among the various uses of Constant Contact Lead Gen & CRM. Users have found success in using Constant Contact Lead Gen & CRM for marketing automation, CRM, sales functions, and making calls to numerous countries. The software is used daily for handling incoming leads and contacts, managing and monitoring the sales pipeline, automating workflows, creating custom forms and landing pages, managing email subscriber lists, and deploying email marketing campaigns. It offers flexibility and allows users to maintain a consistent brand experience throughout the client/customer journey.
Constant Contact Lead Gen & CRM has proven effective in optimizing sales through onboarding sales teams and creating sales pipelines, resulting in fewer lost leads and better client and prospect engagement. Users have consolidated their CRM, email marketing, landing pages, and social media tools into Constant Contact Lead Gen & CRM, enabling them to utilize behavioral data for targeting their marketing efforts. As a centralized software solution for managing marketing, sales, and lead management within agencies and businesses, Constant Contact Lead Gen & CRM provides automation capabilities across various teams, including marketing, sales, and finance. It also facilitates contact management and internal communication.
For ad agencies and clients alike, Constant Contact Lead Gen & CRM has become the primary software for lead generation, nurturing, and selling. The live chat feature has been successful in engaging visitors on users' websites. Additionally, the affordability and ease of use make Constant Contact Lead Gen & CRM a good fit for marketing agencies and B2B companies. Organizations rely on it to conduct email marketing campaigns, drive users to landing pages, and manage account notes and vital information.
Constant Contact Lead Gen & CRM helps keep sales information together in one place while strengthening communication between sales and marketing teams. Customers appreciate its native connection with common tools as well as the variety of resources available for digital marketing. With a wide range of marketing and tracking capabilities integrated with third-party platforms, Constant Contact Lead Gen & CRM provides users with a complete view of the customer's experience.
Users have praised the responsive live support team for providing necessary steps and solutions to any issues faced. In summary, Constant Contact Lead Gen & CRM has proven to be an indispensable tool for businesses seeking effective lead management strategies, streamlined communication between teams, and a centralized platform for managing marketing and sales efforts. Its feature-rich capabilities and user-friendly interface make it a valuable asset for both marketing agencies and businesses looking to enhance their customer engagement and drive growth.
Intuitive User Interface: Users have consistently praised the intuitive user interface of Constant Contact Lead Gen & CRM, with many stating that it makes tasks easy to accomplish. Several reviewers have expressed their satisfaction with how easily they can navigate through the platform and perform various marketing activities.
Wide Range of Marketing Capabilities: Many users appreciate the extensive range of marketing capabilities offered by Constant Contact Lead Gen & CRM. They have highlighted features such as automation workflows and personalized messaging, which allow them to create targeted campaigns for their audience. The platform's versatility in managing multiple campaigns has also been commended by several reviewers.
Reliable and Insightful Reporting Tools: Reviewers value the reliability of Constant Contact Lead Gen & CRM's software and its ability to provide insightful reporting tools. The CRM system effectively tracks leads and interactions, allowing users to gain valuable insights into their marketing efforts. This feature has received positive feedback from a significant number of users who appreciate the comprehensive reporting feature provided by Constant Contact Lead Gen & CRM.
Confusing and unintuitive user interface: Users have found the email builder's user interface to be confusing and unintuitive, making it difficult for them to efficiently complete tasks. They have expressed frustration with navigating through the software and understanding how to use its features effectively.
Cumbersome design in menus: The design of the email builder has been criticized for being cumbersome, particularly in the menus for the database and HTML editors. Some users have mentioned difficulties in finding specific options or functions within these menus, which has hindered their workflow and efficiency.
Lack of flexibility and variety in templates: Several users have expressed disappointment with the lack of flexibility and variety in email templates provided by the builder. They feel that there are limited options available, which restricts their ability to create visually appealing and engaging emails.
Users recommend utilizing SharpSpring for its customized reports and other features that cater to individual marketing needs. It is advised to thoroughly learn the system before implementation, taking advantage of the automation features during the 30-day free trial. Users also suggest seeking guidance from the support team, account manager, and onboarding specialist for seamless onboarding. Another important point to consider is to align your CRM requirements with SharpSpring's specialization in marketing automation rather than a comprehensive sales CRM tool. Users propose consolidating campaigns into multiple lists for optimal organization. Overall, users appreciate SharpSpring's customer-centric approach and advanced technology, considering it a cost-effective solution with extensive functionality. It is worth noting that Sharpspring is particularly recommended for businesses heavily reliant on email marketing. Furthermore, users encourage feedback submission to customer service when specific desired features are absent. SharpSpring is deemed suitable for managing sales and marketing activities efficiently while providing robust reporting capabilities. To fully harness its potential, users highlight the importance of investing time in understanding and mastering all of its offerings.
Attribute Ratings
- 8.1Likelihood to Renew32 ratings
- 7.8Availability2 ratings
- 3.2Performance2 ratings
- 6.7Usability70 ratings
- 8.2Support Rating71 ratings
- 4.5Online Training2 ratings
- 6.5Implementation Rating10 ratings
- 4.5Configurability1 rating
- 2.9Product Scalability2 ratings
- 4.5Ease of integration2 ratings
- 1Vendor pre-sale1 rating
- 8.2Vendor post-sale1 rating
Reviews
(226-250 of 522)Exceptional customer service
- It's a powerful tool for marketing.
- Great ease of use.
- Some elements can be tricky.
- We have to strip formatting manually before copying text into an email/newsletter.
Full-featured marketing automation on a budget
Delivering leads to Sales is also very important, and SharpSpring's Visual Workflow tools allow us to create complex logic flows. Any field in SharpSpring can be used to create workflows, lists, campaigns, dynamic fields, etc. There's complete flexibility, and that's a great thing.
- List generation and filtering
- Automated workflows
- Drag-and-drop email templates that anyone can use
- Email organization should allow for subfolders and archiving
- Lists within lists should intelligently refresh
- Organizations should be able to be filtered and actioned on, much like leads / contacts.
Grabbing analytics and reports has never been easier, and the support is truly top notch.
Customization and Excellent Support Team - Have it your way! (Stealing from Burger King)
- The ability to create beautiful, branded marketing messages with links to videos or marketing collateral - or to online content.
- Dynamic content - the ability to change the message based on the persona and location.
- Blog - this feature is still a bit weak in that the page name for the page reads "PAGE 1 (or 2, etc.) instead of being a branded URL - or "Company" Blog.
- Reporting - this feature is growing but I would like the ability to include my custom fields in reporting. To me, since the data is there, I'd like to run a report on that. I have figured out I can export data to excel and create reports but that's a little time consuming.
SharpSpring Review - Agency Perspective
- Tracks the life of a lead extremely well. Allows for our sales teams to be more efficient, transfer leads through the sales funnel and monitor communications so that no information is lost.
- Automation, based on user actions. This is the most used function and this allows for our marketing teams to deliver relevant content helping gain and convert leads to sales.
- Social posting and monitoring.
- Email creation. SharpSpring has an easy to use email builder so that we can develop and deploy emails quickly.
- The site analytics is helpful but very basic.
- It is not yet integrated with Instagram and we see huge potential there.
Marketing Automation at its Sharpest
- Email marketing.
- Contact forms.
- Less reliance on zapier and more integrations.
- Dynamic and logic branching forms.
A great tool for a great value.
- I love having a view of all email engagement, all web pages visited, all forms submitted for a single contact in a single view on Life of the Lead.
- Anytime there is a repetitive marketing task that can be automated, I set up an automation in SharpSpring. It helps a marketing execution team of 1, act like a team of 10.
- The trigger criteria & filters can be a bit frustrating/limiting, and I wish adding a contact to a list was as easy as running a query against a database.
- I wish there were a user permission to allow a designer to disable the landing page CSS that users don't have access to so we didn't have to code "important" tags into the custom HTML to override the system's CSS.
Investigate SharpSpring and thank me later!
- Lead management and nurturing.
- Analytics.
- Restrictions on email lists, especially purchased lists.
Really happy with SharpSpring
- Feedback and consolidation of interest in multiple channels.
- Lead score qualification to understand prospect interest.
- In customer service you can work around with workflows.
- Custom reports can be improved. Basic reports are covered.
Strongly Recommended!
- Open API.
- Easy set-up.
SharpSpring is a good bet
It also helps posting on social media quickly and efficiently with their social media calendar. This way I can schedule posts ahead of time for Facebook, LinkedIn and Twitter. If they implement Instagram it would be a slam dunk.
They also offer many tutorials to help you familiarize yourself with email marketing and best practices. I've learned a lot from them and continue to do so. They are there to support you and your business. It has been a nice experience, I know I haven't even scratched the surface on what this can do. It is pretty powerful and I Iook forward to seeing what other problems I can solve.
- Cost Effective - Compared to other programs you get a pretty good bang for buck.
- Month-to-month contracts - You aren't locked into a contract, they are flexible and aren't trying to suck you dry.
- Works a bit differently with different browsers - It didn't work with Microsoft Edge with Email creation but switching browsers fixed the issue.
- Landing Page Creation - It's a bit clunky, I would like it to be like Wix. It does restrict me in some ways but it's okay! I can work around it.
Social media automation is getting there, it's pretty good for where it is now. It has the major ones, Facebook, LinkedIn, and Twitter, and you can schedule posts. I'm looking forward to getting Instagram. Their listening is a neat feature to have everything in a single place to see other people's feeds, look at certain key words and keep on top of those things. I've used other social media automation like Buffer and it does it better, but SharpSpring isn't too bad. I know they are working on new features constantly, so I look forward to seeing how they change in this regard.
Affordable product with an outstanding service
- Automation workflows for emails and tasks
- CRM
- Visitor ID outside of US
- Meetings iframe for website integration
Great cost-effective marketing and sales automation platform; competes with the best of them!
- Connected marketing activities with sales engagement
- Platform ease of use
- Email builder and templates are clunky
- Not all workflow and automation rules are available; would like to see more options and less workarounds
SharpSpring, a complete marketing automation system for a good price, without the surprise.
- Easy to build automation flows, with many options and clean visual builder
- Good segmentation between marketing and sales (both teams can work in one system)
- Most API connections with CRMs need to be built. It can be done with Zapier for example, but it's not complete. (So in the end it's better to build an API connection.)
- Email WYSIWYG builders can do weird things sometimes. If you want to have a perfect template you need to dive into the HTML editor (but there is an HTML editor!).
- Scenario 1: You have a lot of web traffic and want to convert more leads, with SharpSpring you can easily create forms that you can embed in the website. With the form, you can create an automation flow as a follow-up. Combine that with good questions to segment your lead + the lead-scoring so your sales team can get in contact with the lead at the right moment.
- Scenario 2: You don't have a lot of traffic. Then you can go for the existing customer database approach, or use only email campaigns to segment the leads. This can be done with SharpSpring, but we could also use other options.
Customer and technology focused and is a great product with a lot of features for a great price.
We are also using it to link to our back-end system to handle the onboarding of customers.
- They have a lot of features that other MA tools don't have for the price.
- They seem to really focus on technology for the companies using it
- It is mostly out of the box tools, but they have a decent amount of API capability that we have taken advantage of.
- It is mostly out of the box, so it sacrifices some CRM features, and other out of the box features are a little less customize-able than some other, albeit more expensive, tools like Salesforce, Pardot, and Marketo.
- There are some more out of the box options that need even less customization that may be better for smaller companies.
They have a lot of features for a mid-tier level price. You can jump in with their out of the box features or tap into their well-documented API, or even sync with Salesforce.
Marketing Automation Best Bang for the Buck
With that, our most basic "drip" or follow-up communications are completely automated and customizable. Sales data is relayed to the contact manager which can be integrated into CRMs, though it isn't necessary in many cases, and the pipeline tracking and sales automation resulting from this is also efficient and effective.
All told we are able to generate and track leads and optimize key communications channels for conversions.
- SharpSpring provides all the functionality my clients and I need most at a fraction of the cost of leading competitors.
- SharpSpring is a user-friendly application with excellent self-help tools and support.
- SharpSpring is constantly improving its application without passing on costs to subscribers.
- SharpSpring is constantly improving support.
- There are times the application is slow but it is hard to tell where that "fault" lies. Regardless it hasn't caused major problems.
- Email design can be a little clunky. When using our designs using built-in templates, the HTML doesn't always behave.
- Social analytics to connect with campaigns that SharpSpring supports would be nice to have.
Amazingly effective and easy to use marketing automation tool
- Easy to use and find data
- Tells the life of a lead in an easy to view format
- Lack of image / icon library to use when building emails/LP
Marketing Automation all in one place without constant upsells
- Tracking leads and their interactions with your company (sites, media, landing pages, email opens, etc).
- Our sales manager uses the reporting to check opportunities and ensure they are being followed up.
- Their social media posting is lacking a bit. It doesn't give in-depth look to replies, mentions, etc.
- Their landing page builder, while good, could be better.
SharpSpring is ideal for small and medium-sized businesses
- Easy to operate.
- Easy handling is one reason why SharpSping is a favorite of mine. All functions are clearly arranged and can be called up intuitively. SharpSpring offers functions for marketing and sales. If these are different teams in your company, access to the relevant functions can be restricted.
- Monthly subscriptions.
- Another point that is a clear advantage, in my opinion, are the monthly subscriptions. Most competitor tools bind you for at least one year. This means you can try out SharpSpring without having to think about long-term commitments.
- Some labels are not yet translated into German. But this will change in the next few weeks.
Awesome Value-Packed Software
It's much easier to track a lead and see what exactly they are interested in. Before even contacting them forever to close a deal, you already have all the info on what their touchpoints are that brought them to you in the first place.
- Dynamic Email Marketing Automation - It really gives you that personalization you need for your audience, and you only have to make one email! This feature also lets you use Buyer Personas which is really handy when creating marketing for different audiences
- Life of the Lead - you can see all the actions a lead took from start to finish
- Email editor
- Landing Page Builder - this editor is a little difficult to use without the knowledge of HTML coding
Cost-Effective Email and Marketing Automation Platform
- Marketing Automation
- Email and Landing Page Builder
- Social Media Tool
- Content Calendar
I Think It is Worth Every Penny
SharpSpring was first brought in to help our sales staff track their leads but we quickly found out how it could help our marketing, front desk and admin staff also. The ability to use a function like Smart Emails allows our staff members to quickly disperse information to clientele as the request. That is what really won over our staff members into engaging with the system.
So now, using this program our staff members can finally work as a team to help prospects and client find solutions to their questions.
- Lead Tracking
- Engagement Tracking
- Social Posting
- Social Ad Tracking
- Wide range of marketing capabilities in one platform.
- Lead generation tracking is great.
- Slightly difficult to pick up, there's a bit of a learning curve.
- It's not cheap.
When it comes to email marketing - SharpSpring is the best
- ROI tracking.
- Email marketing.
- Social media tracking.
- Reporting.
SharpSpring Review
- Email automation.
- Nurturing campaigns.
- SharpSpring does not support Norwegian languages.
- SharpSpring is an efficient marketing automation platform. The software is reliable allowing you to easily manage a large number of campaigns at once.
- SharpSpring is an insightful reporting tool. It allows you to generate instant and exportable marketing reports around your activity.
- The biggest drawback to SharpSpring is the time-consuming elements it imposes upon the build phase of any campaign. This is particularly problematic when constructing multiple large campaigns as we often use similar templates and/or workflow structures that are stored within their separate client instances. The lack of simply copy and paste elements between instances means that our design team loses a lot of time in recreating their work across different client instances.
- The volume of contacts that can be added to a single action group for email sends is relatively low at 1,500, meaning that often data lists must be broken down into segments which can be harder to track.