Shortlist Reviews

2 Ratings
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Score 5.6 out of 100

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Reviews (1-2 of 2)

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Anonymous | TrustRadius Reviewer
April 27, 2020

Why I choose and have stuck with Shortlist, despite a few setbacks

Score 5 out of 10
Vetted Review
Verified User
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Support Rating

5
I've found Shortlist support to be at very best, mediocre. They take up to days to respond, if they respond at all. We message them every day with the same issue until they eventually respond. They seem to never be able to fix the issue at hand so much so that we don't feel value in even reaching out to them, other than to just let them know that there's another issue. The support team responds in a friendly manner, but when they're always saying NO to our requests or presented issues, the friendliness doesn't seem to matter.
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Anonymous | TrustRadius Reviewer
February 27, 2020

Why I need Shortlist and also why it drives me crazy

Score 7 out of 10
Vetted Review
Verified User
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Support Rating

3
30-40% of the time there is no response when you contact the chat/help feature.
30-40% of the time if they do respond, it is to say they can't do anything about the issue.
Maybe 20% of the time the chat is actually helpful, but that seems like a high estimate when I think about my experience asking for support.
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About Shortlist

Shortlist is designed to help companies find and manage their complete external workforce (freelancers, contractors, and vendors) by providing a single platform to source, onboard, manage, review/rate and pay them.

Shortlist Features

Has featureOnboarding and documentation
Has featureTeam management , talent profiles, reviews
Has featureRequest proposals, information and assigments
Has featurePpayment to all external workforce

Shortlist Integrations

Shortlist Competitors

Shortlist Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional

Shortlist Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
10%
Mid-Size Companies (51-500 employees)
20%
Enterprises (> 500 employees)
70%

Shortlist Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Shortlist Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:USA, Europe, APAC
Supported Languages: English