TrustRadius Insights
Shoutlet, a social media management tool, has proven to be invaluable for small companies with limited resources looking to manage their …
Overview
What is Shoutlet (Discontinued)?
Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on…
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What is Shoutlet (Discontinued)?
Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on…
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Alternatives Pricing
What is Salesforce Marketing Cloud Social Studio (retiring)?
Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product is slated to be retired in November 2024.
What is Wrike?
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
Product Details
- About
- Competitors
- Tech Details
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What is Shoutlet (Discontinued)?
Shoutlet (Discontinued) Competitors
- Adobe Social
- Oracle Social Cloud (legacy)
- Khoros Marketing (Formerly Spredfast + Lithium)
Shoutlet (Discontinued) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube.
The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design and execution, and analytics with integration with recognized web analytics tools from Google Analytics, IBM Digital Analytics, Omniture and Webtrends.
Shoutlet was acquired by Spredfast in August 2015.
Adobe Social and Oracle Social Cloud (legacy) are common alternatives for Shoutlet (Discontinued).
Reviewers rate Usability highest, with a score of 7.7.
The most common users of Shoutlet (Discontinued) are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(40)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Shoutlet, a social media management tool, has proven to be invaluable for small companies with limited resources looking to manage their social media outreach. With Shoutlet, users can create and schedule social media posts across multiple platforms, saving time and effort. According to Lindt Canada, this software has helped them streamline their social media management and consumer promotions, resulting in significant time and cost savings. Additionally, Shoutlet's ability to quickly and efficiently post to multiple social networks simultaneously, along with its shortened URL publishing feature, has made it easier for businesses to reach their target audience effectively.
Moreover, Shoutlet offers various features that cater to the unique needs of different organizations. For instance, Proof Interactive utilizes Shoutlet's contest section to manage quarterly sweepstakes for clients, while many businesses use the software for time and cost-efficient in-house Facebook tab and contest building. The ability to manage multiple Facebook targets without creating new target groups constantly is another significant advantage highlighted by users. The platform also provides community management across Facebook, Twitter, and Google+ in one dashboard, allowing businesses to maintain a cohesive online presence across multiple social platforms.
Furthermore, Shoutlet plays a crucial role in customer service management. It helps address customer questions and complaints promptly while providing valuable insights into audience engagement. Businesses can also utilize the software to run giveaways and contests, further engaging their audience and bolstering their social media presence. Additionally, Shoutlet's reporting capabilities enable users to generate monthly reports on social media activities and analyze critical business decisions based on analytics. Overall, Shoutlet serves as a comprehensive tool for managing social media content distribution, streamlining workflows, improving engagement with customers, and driving growth in online communities.
User-Friendly Contest/Everywhere Page Feature: Several users have praised Shoutlet's contest/everywhere page feature, describing it as fantastic and user-friendly. They appreciate how easy it is to create clean and professional end products using this feature.
Easy-to-Use Shoutbox for Post Creation and Scheduling: Many reviewers have highlighted the ease of use of Shoutlet's Shoutbox feature. They find it incredibly easy to create, preview, and schedule posts. The flexibility it offers in terms of post types, scheduling, and targeting fan segments based on various inputs is also highly appreciated.
Efficient Content Distribution for Multiple Brands and Social Channels: Users have commended Shoutlet for its effectiveness in planning and organizing content distribution across multiple brands and social channels. The ability to efficiently post to multiple platforms simultaneously is seen as a significant advantage. Additionally, users like that they can create contests and Facebook tabs in-house without requiring additional development resources.
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Limited social media coverage: Some users have expressed frustration with the limited social media coverage provided by Shoutlet, particularly regarding Facebook restrictions that prevent them from tagging other Facebook pages within the Shoutbox. They believe that Shoutlet should work on covering a wider social media landscape.
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Usability issues: Several reviewers have mentioned usability issues with certain features of Shoutlet. For example, users have suggested improvements to the Social Contest 'Canvas' functions to enhance participant usability, such as showing notifications in a modal window. Users also desire more robust and integrated reporting capabilities and find that modules like 'Shoutlet Profiles' need improvement in terms of usability.
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Lack of integration and development for certain platforms: Some users have noted that while Instagram and Google+ are integrated into Shoutlet, they are not as developed as the APIs for Facebook and Twitter due to API restrictions. Additionally, users hope for future integration with Pinterest but understand that it depends on Pinterest's permission.
Attribute Ratings
Reviews
(1-19 of 19)Companies can't remove reviews or game the system. Here's why
November 18, 2015
Shoutlet: You'll Pay to Play but Worth the Money!
- SocialMadeSimple
Shoutlet is infinitely more advanced than SocialMadeSimple. It is a much more complex and in-depth platform. We actually changed to SocialMadeSimple after Shoutlet and I miss how easy to use and advanced it was in comparison. It was a money decision but if they were the same price, I would absolutely insist we go back.
September 30, 2015
We Shout for Shoutlet
Score 8 out of 10
Vetted Review
Verified User
We evaluated over 10 products in addition to the one we were using at the time. I am not comfortable naming them but some were better in specific areas but less broadly focused. Our criteria focused on automation, approvals, record retention, legal discovery and reputation management. We also currently use Radian6 in conjunction with the tool.
April 08, 2015
Powerful and easy to use
Score 9 out of 10
Vetted Review
Verified User
We've evaluated them all. Shoutlet was the total package.
Score 8 out of 10
Vetted Review
Verified User
Shoutlet looks and works head and shoulders above Hootsuite (particularly the free version). With great customer support, clean user interfaces, an easily accessible calendar, incredible tracking options and the versatile contests feature I truly feel all of our social media management needs are met within the Shoutlet platform, with room for us to grow. We are still looking at new platforms to expand into and Shoutlet is continually improving and expanding their offerings. The addition of the new bookmarklet tool will cut the time it takes me to cull through potential content for posting in half, if not more.
While the other social media management platforms each had their own strengths, Shoutlet seemed to have the best overall package of features, usability, and price. Shoutlet also had the best reseller opportunities, so that was a big positive in our evaluation.
November 04, 2014
Shoutlet, Robust Platform with Issues
Score 7 out of 10
Vetted Review
Verified User
Other tools offer superior community management options. Shoutlet's reporting tools and integration with Kenshoo are superior. Integrated canvas pages make the platform stand out. The main reason we selected Shoutlet was due to the integrated canvas pages.
November 04, 2014
Shoutlet Excels at Meeting Customer's Requests While Consistently Improving Tool To Exceed Industry Expectations
The main reason that we selected Shoutlet over other competitors was the ease of use, content tagging and ability to work seamlessly across a variety of functions. It was in a sense the entire package in once place. Social content management, social listening, social analytics and more. It's been the best bang for our buck and compared to all the above mentioned products it really just offered the whole picture for one price. We still use additional analytics to measure social results as well but Shoutlet is the easiest approach to adapt your social strategy into one solid format.
October 21, 2014
Shoutlet is Social Media Gold
October 20, 2014
So many social media tools that start with "S" but here's one where the S is for Shoutlet and Services!
- Social Marketing Hub
The user interface for Co-Tweet was much more easier to use and navigate; it didn't have so many layers to peel back.
August 04, 2014
Much praise for Shoutlet
Shoutlet is one of the better social media management tools out there. It was a valuable tool to our large credit union which definitely needed a management tool for its increasing customer service issues arising on social media. The ability for our team to work together and receive alerts for customer service issues was a big reason why we selected Shoutlet as our tool of choice.
July 28, 2014
Shoutlet - good for contests and engagement.
I don't use Shoutlet anymore as I'm no longer with the company that did. Shoutlet had already been decided on before I took the role and we were looking at other options when I left the position.
July 21, 2014
SHOUTing from the rooftops - Shoutlet is Tops!
Score 10 out of 10
Vetted Review
Verified User
Shoutlet has far better reporting tools than Hootsuite, which is important to us.
Score 9 out of 10
Vetted Review
Verified User
- Adobe Social,Radian6,Vitrue,Salesforce Service Cloud
April 19, 2014
Shoutlet Works for Us, and it WILL Work for You!
There are many social media management platforms on the market today, but Shoutlet is (by far) the most all-inclusive product I have had the privilege of using on a daily basis. From posting across multiple channels, to easy-to-build Facebook tabs and contests, as well as centralized calendaring and reporting, Shoutlet excels at all aspects of social media management. And, their customer service team helps me to do my job with ease, knowing that help and advice is only a phone call away.
Score 8 out of 10
Vetted Review
Verified User
- Wildfire
We found that Shoutlet rose to the top both in terms of software and in the people behind it. The software is well designed, diverse and easy to use. We also rated the customer service of the Shoutlet team to be top notch. Their support staff is intelligent, responsive and friendly.
April 16, 2014
Shoutlet Review – Easy to use and increases efficiency
Score 9 out of 10
Vetted Review
Verified User
- Hootsuite Pro,Radian6,Offerpop
Prior to Shoutlet, we used Hootsuite Pro, and we still actually use it on occasion. Hootsuite has a great product but we found that Shoutlet offered a more robust, valuable product that helped us meet our needs better. We also explored Offerpop, but again, we found that Shoutlet had more to offer for the price. Other similar products like Radian6 were simply out of our price range. I mentioned that we're such a small team and just not ready to dive in with a full enterprise solution yet.
February 06, 2014
Shoutlet an Excellent, Well-supported Tool for Larger Orgs
Score 8 out of 10
Vetted Review
Verified User
Shoutlet was more robust than TweetDeck, and of course could handle multiple types of social accounts, while TweetDeck only handled our Twitter accounts at the time. But I continued to use TweetDeck for it's language translation capabilities. While not perfect translations by any means, they worked in a pinch when we had to release information fast and could not bring a translator into the mix.
January 13, 2014
Shoutlet Review
Score 9 out of 10
Vetted Review
Verified User
I have not evaluated other tools. Shoutlet was in place at my organization when I began and I do not see any reason to re-evaluate other tools. Shoutlet meets and exceeds our needs.
January 13, 2014
Shoutlet Review
Score 9 out of 10
Vetted Review
Verified User
Easiest one to answer: Shoutlet is easy to use. The whole idea of using one platform to manage social is to make it easier for us. Shoutlet is clean, intuitive, and just plain simple (yet lets us look at a complex amount of data). Other platforms can take longer to navigate which defeats the point of efficiency for employees.