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SilkRoad Learning

SilkRoad Learning
Formerly GreenLight

Overview

What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

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Recent Reviews

TrustRadius Insights

GreenLight is a versatile software that is widely used throughout organizations to streamline and monitor various training initiatives. …
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Great learning tool

10 out of 10
October 11, 2021
Incentivized
SilkRoad [Learning] is a good tool for training and learning. [It] helps train colleagues about various company policies and social …
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Fine but boring

6 out of 10
October 05, 2021
Incentivized
SilkRoad Learning is not used across most of our organization I think but in a limited capacity in our department. We use it to help …
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Mediocre LMS

6 out of 10
September 13, 2014
Incentivized
GreenLight is being used by our entire company, as well as our sister company, which is an international company. We have worked together …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is 360Learning?

360Learning headquartered in Paris offers their workforce training learning management system.

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Product Details

What is SilkRoad Learning?

SilkRoad Learning (formerly GreenLight) is a web-based learning management system (LMS). SilkRoad Learning is a scalable no-code platform for identifying and addressing skills gaps and maintaining regulatory compliance. The platform also offers in-the-field skills updating, as well as ecommerce and mobile support. SR Learning can also integrate with the Onboarding, Reporting, and Performance offerings from SilkRoad, and can import 3rd party content.

SilkRoad Learning Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Reviewers rate Course authoring and Course catalog or library and Progress tracking & certifications highest, with a score of 9.

The most common users of SilkRoad Learning are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GreenLight is a versatile software that is widely used throughout organizations to streamline and monitor various training initiatives. With its Training Calendar, Catalog, Reports, History, References, Learning Plans, and Qualifications features, GreenLight enables users to efficiently set up and track live classroom, virtual, and online training events. The software is particularly valued by the Corporate Training department as it allows them to direct trainings to all employees, especially compliance trainings. By utilizing GreenLight, organizations can effectively track completion of compliance trainings for auditing purposes.

Field employees appreciate the user-friendly interface of GreenLight, which ensures a seamless training experience. McLeod Health relies on GreenLight to manage their comprehensive employee training programs, encompassing both e-learning modules and instructor-led courses. The software plays a crucial role in delivering mandatory training qualifications to meet regulatory requirements and also offers optional training opportunities for employee growth and development. It is widely embraced across the organization for administering annual training updates and job-specific training.

HR and compliance departments find immense value in using GreenLight to administer and monitor trainings. SilkRoad Learning, an integral part of GreenLight, provides a centralized platform for staff training modules and aids in identifying learning gaps. Managers can customize courses, establish learning benchmarks, and effortlessly track progress using this tool. Additionally, GreenLight assists organizations in managing certification drives and generating compliance reports by providing easy exam management capabilities.

Employing GreenLight ensures standardized training across the entire company as well as international sister companies. Brooks Rehabilitation heavily relies on the software for mandatory compliance training and efficient course sign-ups for both in-class and clinical courses. SilkRoad Learning also proves to be a valuable asset for educating colleagues on company policies and social responsibilities. By streamlining the training processes and facilitating efficient implementation of updates, SilkRoad Learning enhances overall efficiency in ensuring compliance, assigning training modules, monitoring progress, and achieving organizational goals.

Intuitive and Easy to Navigate: Several users have found the GreenLight LMS to be intuitive and easy to navigate, especially after taking the hosted admin training. This has allowed them to quickly set up training activities and events for their organization.

Good Support Availability: Many reviewers appreciate the availability of good support provided by GreenLight. They mention that they can easily reach out for help if needed, which greatly enhances their user experience.

Fully SCORM Compliant: Users praise GreenLight for being fully SCORM compliant, enabling them to set up and publish advanced eCourses on the site. The ability to assign and track completion of these courses is straightforward, making it a valuable feature for managing online learning.

Limited Enrollment Capability: Some users have expressed frustration with the current system's limitation on enrolling in multiple events or sessions of the same course, as it only allows for one enrollment per training activity. This has made it difficult for them to set up and track completion of multiple enrollments and they suggest a more streamlined process.

Inaccessible Training Documents: Users have requested the ability to search for and download training documents in the Media Bank, as currently they are only accessible under 'Training References' and are not searchable. They believe that training documents should be set up in the catalog as training documents, which can be linked to, searched for, and downloaded on demand.

Lack of Customizability: Several users feel that there is limited flexibility in customizing notifications within the software. They suggest improvements such as creating customized messages for individual elements of a qualification and having one qualification contain both certification and recertification requirements. Additionally, they find the software lacking in terms of customization abilities overall compared to other platforms they have used.

Attribute Ratings

Reviews

(1-1 of 1)
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July 08, 2015

GreenLight Newbie

Donna Ingram | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GreenLight is used by the Corporate Training department to direct trainings to all employees. At this time, we use it for mostly compliance trainings, but are implementing other trainings in the near future. It helps to track the completion of compliance trainings for auditing purposes. The field employees like the ease of use.
  • Greenlight allows our field employees to have all the necessary instructional manuals and forms at an easy reach without having to print everything.
  • Greenlight keeps good track of annual re-certifications and sends them out on time.
  • The notifications make it easy to communicate with the field.
  • Greenlight allows detailed customization from the admin side.
  • Our company purchased GreenLight along with Red Carpet and Open Hire about a year ago. GreenLight went live for us January 2014. I have been making all student, org chart, and any other changes or additions manually as we have not had our payroll processing system integrated with GreenLight. This has been very difficult as we have over 3100 employees. UPDATE: The integration from our payroll system to Greenlight went live on September 17, 2014. I had to make some adjustments to the way some qualifications were assigned, but there were no issues with any training going out.
  • The integration team has been eager to help, but sometimes a little incompetent in the knowledge necessary to make the integration happen as quickly as possible.
  • I had only two weeks to learn GreenLight before we went live. I need a little extra help with things at times, and the support team is very slow to respond and slower in solving the issues. UPDATE: The support team is always there for me when I call now. They are very knowledgeable in helping me make things happen in Greenlight. My only issue is that they do not have full knowledge of the integration side and that causes some problems in advising me.
Verify that all Silkroad products are compatible with your payroll processing program. We were assured our version of ADP was compatible for imports from Red Carpet and found out later down the road that it is not. This affects the Greenlight side in that the new hire files must be moved manually to ADP once entered into Red Carpet. This causes a delay (sometimes 3-5 days) in the creation of the Greenlight training account for the new hire. Our new field employees must have completed certain of our compliance training courses before they can make any transactions in the centers.

  • Overall, GreenLight has had a positive impact with employees in that it has helped us to consolidate forms, manuals and field instruction in one easy to use place.
  • The more I learn about GreenLight, the more uses I can see for the future.
  • Employees report that they love the ease of use on the student side.
I did not make any decisions in selecting Greenlight. It was acquired before I was hired.
all functions within our corporation from Customer Service Representative to CEO.
1
LMS Administrator
  • eLearning
  • reference materials
  • compliance reporting
  • tracking live training events
  • accurate training for field employees
  • we were delighted to discover we can use checklists to review employee progress.
  • training event self enrollment
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Yes
Intellum was the previous LMS. I was not here at the time the decision to change was made and do not know why it was replaced.
I did not make the decision.
I would include IT, the LMS Admin, along with the sales persons representing the other systems.
Change management was a major issue with the implementation
our director has decided to stop the integration and have me do daily manual imports.
some are thorough and others are not. I like that they are available for review.
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Yes
first time bug was never resolved. It ended up getting corrected as each employee tried to enter the site. The most recent "bug" took two months and much escalating and four of our IT techs showing their tech manager that is was not on our side of things.
they are exceptional for minor instructional support on a daily basis. the support problem comes in when it is something wrong in the system. this takes a long time to figure out and involves many people.
  • adding users
  • adding reference maerials
  • assigning training
  • reports
  • adding new fields to the integration
No
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
It works well most of the time.
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