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SilkRoad Learning

SilkRoad Learning
Formerly GreenLight

Overview

What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

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Recent Reviews

TrustRadius Insights

GreenLight is a versatile software that is widely used throughout organizations to streamline and monitor various training initiatives. …
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Great learning tool

10 out of 10
October 11, 2021
Incentivized
SilkRoad [Learning] is a good tool for training and learning. [It] helps train colleagues about various company policies and social …
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Fine but boring

6 out of 10
October 05, 2021
Incentivized
SilkRoad Learning is not used across most of our organization I think but in a limited capacity in our department. We use it to help …
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Mediocre LMS

6 out of 10
September 13, 2014
Incentivized
GreenLight is being used by our entire company, as well as our sister company, which is an international company. We have worked together …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is 360Learning?

360Learning headquartered in Paris offers their workforce training learning management system.

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Product Details

What is SilkRoad Learning?

SilkRoad Learning (formerly GreenLight) is a web-based learning management system (LMS). SilkRoad Learning is a scalable no-code platform for identifying and addressing skills gaps and maintaining regulatory compliance. The platform also offers in-the-field skills updating, as well as ecommerce and mobile support. SR Learning can also integrate with the Onboarding, Reporting, and Performance offerings from SilkRoad, and can import 3rd party content.

SilkRoad Learning Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Reviewers rate Course authoring and Course catalog or library and Progress tracking & certifications highest, with a score of 9.

The most common users of SilkRoad Learning are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GreenLight is a versatile software that is widely used throughout organizations to streamline and monitor various training initiatives. With its Training Calendar, Catalog, Reports, History, References, Learning Plans, and Qualifications features, GreenLight enables users to efficiently set up and track live classroom, virtual, and online training events. The software is particularly valued by the Corporate Training department as it allows them to direct trainings to all employees, especially compliance trainings. By utilizing GreenLight, organizations can effectively track completion of compliance trainings for auditing purposes.

Field employees appreciate the user-friendly interface of GreenLight, which ensures a seamless training experience. McLeod Health relies on GreenLight to manage their comprehensive employee training programs, encompassing both e-learning modules and instructor-led courses. The software plays a crucial role in delivering mandatory training qualifications to meet regulatory requirements and also offers optional training opportunities for employee growth and development. It is widely embraced across the organization for administering annual training updates and job-specific training.

HR and compliance departments find immense value in using GreenLight to administer and monitor trainings. SilkRoad Learning, an integral part of GreenLight, provides a centralized platform for staff training modules and aids in identifying learning gaps. Managers can customize courses, establish learning benchmarks, and effortlessly track progress using this tool. Additionally, GreenLight assists organizations in managing certification drives and generating compliance reports by providing easy exam management capabilities.

Employing GreenLight ensures standardized training across the entire company as well as international sister companies. Brooks Rehabilitation heavily relies on the software for mandatory compliance training and efficient course sign-ups for both in-class and clinical courses. SilkRoad Learning also proves to be a valuable asset for educating colleagues on company policies and social responsibilities. By streamlining the training processes and facilitating efficient implementation of updates, SilkRoad Learning enhances overall efficiency in ensuring compliance, assigning training modules, monitoring progress, and achieving organizational goals.

Intuitive and Easy to Navigate: Several users have found the GreenLight LMS to be intuitive and easy to navigate, especially after taking the hosted admin training. This has allowed them to quickly set up training activities and events for their organization.

Good Support Availability: Many reviewers appreciate the availability of good support provided by GreenLight. They mention that they can easily reach out for help if needed, which greatly enhances their user experience.

Fully SCORM Compliant: Users praise GreenLight for being fully SCORM compliant, enabling them to set up and publish advanced eCourses on the site. The ability to assign and track completion of these courses is straightforward, making it a valuable feature for managing online learning.

Limited Enrollment Capability: Some users have expressed frustration with the current system's limitation on enrolling in multiple events or sessions of the same course, as it only allows for one enrollment per training activity. This has made it difficult for them to set up and track completion of multiple enrollments and they suggest a more streamlined process.

Inaccessible Training Documents: Users have requested the ability to search for and download training documents in the Media Bank, as currently they are only accessible under 'Training References' and are not searchable. They believe that training documents should be set up in the catalog as training documents, which can be linked to, searched for, and downloaded on demand.

Lack of Customizability: Several users feel that there is limited flexibility in customizing notifications within the software. They suggest improvements such as creating customized messages for individual elements of a qualification and having one qualification contain both certification and recertification requirements. Additionally, they find the software lacking in terms of customization abilities overall compared to other platforms they have used.

Attribute Ratings

Reviews

(1-12 of 12)
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October 05, 2021

Fine but boring

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Helps monitor staff progress in training modules they are completing from home
  • the training references tab seems to be especially useful, people always tell me that they really appreciate that element
  • I find the training calendar does a great deal to help organize all the different kinds of training I use it for
  • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
  • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
  • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • No coding necessary to create content.
  • Learning units can be re-used to accommodate new hires.
  • Really helps with compliance audits.
  • More topics - though this will happen over time.
  • More awareness of the product availability. I am just learning about this now.
  • Dedicated customer service rep for key learning people at the organization to contact.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easily managed assignment lists and course structure.
  • Easy implementation of logical progression curve of additional courses.
  • Simple deadline and requirement gathering.
  • The UI is a little out of date and not as user-friendly or intuitive as could be desired.
  • The uploading of documents and document management could use some work. Changing versions of documentation can be time-consuming.
Kevin Wright, CPLP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • GreenLight allows us to deliver training to employees based on the role they serve in the organization (nurses, physicians, clerical staff, etc.).
  • GreenLight allows for customized reporting to meet the needs of various stakeholders.
  • GreenLight allows us to deliver content to all employees for self-paced learning.
  • Need the ability to better manage training requirements and qualifications by allowing to exclude employees by Job, Job Category, Org Unit or Student Group.
  • Custom reporting capabilities need improvement. While the custom reporting feature is functional, the process to create a custom report can be difficult and cumbersome.
  • Importing SCORM and AICC content through the interface is very time consuming if you need to add several courses. Need a bulk import tool instead of having to manually upload each course.
Bryan Dobson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Quizes to ensure completions and reading comprehension.
  • Easy to embed videos for more dynamic trainings.
  • Easy to import PowerPoint deck slides.
  • Not easy to create animations and transitions, making courses pretty boring.
  • The organization of building courses is confusing.
  • The structure of the courses is pretty bland.
Stephen Tsorvas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Set up of training events and activities - the site is pretty intuitive, after taking the hosted admin training, I was able to get right to work and set up my training activities and events. If I ever need help, good support is just a phone call away.
  • Set up of eCourses - the GreenLight LMS is fully SCORM compliant, so I can set up and publish advanced eCourses on the site. It is easy to assign and track completion of these courses as well. It also includes a functional course creation tool, that can be used to manually set up scorm compliant eLearning.
  • Qualifications and clusters - a really great feature is the ability to group together eCourses and activities as part of a larger curriculum, assign them to students, and track the progress through to completion.
  • Set up of students - I like the fact that I can upload data from a csv file - this saves a great deal of time when updating the information online.
  • I would like to see the ability for students to enroll in multiple events. (An event is a training activity that takes place at a certain date, time and location). Currently, students can only enroll in one event (or "instance") of an activity. Sometimes, students need to be able to enroll in multiple sessions of the same course. But, when a training activity is set up with multiple events, the system only allows for one enrollment per training activity. In order to allow multiple enrollments, they have to be setup as individual activities and events. But this then becomes very difficult to set up, and also to track completion from an activity standpoint.
  • The ability to search for and download training documents (job aids, help cards, performance support) in the Media bank. Currently, these are only accessible under "Training References", which are not searchable (yet). But there should be a way to set these up in the catalog, as training documents, which can be linked to, searched for, and downloaded on demand.
  • Make the training documents in the Media Bank (or Training References) searchable for students. Currently they can be grouped, but it's not possible to search through and locate a specific document. An admin is able to loacte them by searching, but not a student.
  • Provide "deep links" to training documents in the Media Bank (or Training References) in GreenLight. So when a user clicks on a link, they are directed to sign in, and brought directly to a page to download the requested document
  • Provide "deep links" to training eCourses, Activities and Events in GreenLight, so when a user clicks on a link, they are directed to sign in, and brought directly to a page to enroll in the requested course.
  • Add html links to training catalog entries, so we can link out to other sites for additional information. (This used to be functional, but was removed due to security issues, resulting in many, many broken links in our catalog entries).
  • Allow managers to assign qualifications and clusters to students. Currently, they can only assign individual courses
July 08, 2015

GreenLight Newbie

Donna Ingram | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Greenlight allows our field employees to have all the necessary instructional manuals and forms at an easy reach without having to print everything.
  • Greenlight keeps good track of annual re-certifications and sends them out on time.
  • The notifications make it easy to communicate with the field.
  • Greenlight allows detailed customization from the admin side.
  • Our company purchased GreenLight along with Red Carpet and Open Hire about a year ago. GreenLight went live for us January 2014. I have been making all student, org chart, and any other changes or additions manually as we have not had our payroll processing system integrated with GreenLight. This has been very difficult as we have over 3100 employees. UPDATE: The integration from our payroll system to Greenlight went live on September 17, 2014. I had to make some adjustments to the way some qualifications were assigned, but there were no issues with any training going out.
  • The integration team has been eager to help, but sometimes a little incompetent in the knowledge necessary to make the integration happen as quickly as possible.
  • I had only two weeks to learn GreenLight before we went live. I need a little extra help with things at times, and the support team is very slow to respond and slower in solving the issues. UPDATE: The support team is always there for me when I call now. They are very knowledgeable in helping me make things happen in Greenlight. My only issue is that they do not have full knowledge of the integration side and that causes some problems in advising me.
Charles Maxcy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
  • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
  • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
  • Initially when we went with GreenLight, I created a list of things I did not like about the software. I recently reviewed the list and only one or two of the more minor issues remain.There have been a number of improvements made to the software over the past 5 years as they continue to make improvements.
  • The notification portion of the software is one of the weaker areas. There are numerous triggers, however, there isn't enough flexibility in the system to allow for broad customization. The notification triggers generally affect everything that meets the criteria and the only way to make an exception is to turn off notifications for that instance. It would be nice to have the ability to create customized messages for individual elements of a qualification.
  • There hasn't been a way, until recently, to have one qualification contain both certification and recertification requirements. If an employee comes into the company and certifies as a driver we would like that employee to have a different path to recertify the next year. There is a way to do this now but it's not elegant.
  • The course catalog in the employee portal is lacking. Instead of a list you must begin typing the title. If you don't know how to search for things you may not find it especially if you don't know what it's called or exactly what you are looking to find.
  • A few years ago the supervisor/manager functions were moved to the student portal. This was a good thing because managers no longer had to log into a separate admin portal. The downside was that the manager's view is not intuitive and therefore needs some maturity in design to make it more user friendly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Course compliance for health care providers. GreenLight provides a very user friendly, effective interface and tracking system for courses that are either mandatory for company compliance or licensure.
  • Tracking sign ups for in-class training. GreenLight provides an excellent format for users to sign up for in session trainings. A sign-in sheet can be printed, the course can be limited to certain user groups, assessments can be done to track attendance and courses can be entered after the fact.
  • Course building structure. GreenLight provides a very robust environment to create and customize courses however you'd like.
  • The words that are used in GreenLight are ridiculous. I know they've said they will update this but it has yet to be done. Words like 'intervention' and 'stem' leave me scratching my head.
  • The learning curve is HUGE. They have made strides in this area with an improved support site, but when you're first learning it, it feels like you're trying to climb Mt. Everest. This does speak to all the LMS offers, but I think some things take too many steps to accomplish.
  • Training events are not instructor friendly. You can set them up and easily make them available for users to find, but something as small as the instructor being able to click a button and send an email to everyone that signed up should be in there. There's no function for contact.
September 13, 2014

Mediocre LMS

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • The interface is attractive, which helps to keep our learners' attention.
  • I like that you can create modules within GreenLight, as well as upload those created with third party programs, such as Adobe Captivate or Lectora.
  • It's great that it interacts with our payroll system and other SilkRoad programs, which makes for a seamless experience.
  • Pushing reports to users (managers) is very much lacking. Even more upsetting, support doesn't seem to know how to make this functionality work.
  • SilkRoad contracts with third-party vendors to assist with the rollout process. The quality is varying. I would rather they do their own implementation training.
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