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RedCarpet has been utilized by several organizations, including Polk State, VendorPass, LPR, and American Dental Partners, to streamline …
Overview
What is SilkRoad Onboarding?
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.
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What is SilkRoad Onboarding?
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.
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What is SilkRoad Onboarding?
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform designed for enterprise-level organizations. Onboarding features 3 core component areas-
Offers- these features automate the offer workflow for streamlining the signing process. It also digitizes the signing process, and intends to be integratable with third-party applicant tracking systems and onboarding solutions.
Mergers & Acquisitions- Onboarding emphasizes capabilities to manage mergers and acquisitions process. In particular, SilkRoad advertising retention during transition and maintaining compliance paperwork.
Offboarding- SilkRoad Onboarding also includes functionality to offboard personnel, including automating paperwork and the broader offboarding workflow. The module is intended to help maintain morale while retaining assets and limiting liability. The module also triggers succession plans to replace offboarding personnel.
SilkRoad Onboarding Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.
Reviewers rate Support Rating highest, with a score of 7.1.
The most common users of SilkRoad Onboarding are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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RedCarpet has been utilized by several organizations, including Polk State, VendorPass, LPR, and American Dental Partners, to streamline their employee onboarding processes and enhance efficiency while ensuring consistency. SilkRoad Onboarding, also known as RedCarpet, simplifies the onboarding experience for new hires by eliminating the need for paper forms and enabling the tracking and reviewing of completed forms. This not only saves time but also allows for a more organized and seamless onboarding process.
Moreover, RedCarpet serves as a helpful reminder system for new employees, assisting them in preparing for their first day by completing necessary paperwork in advance. By automating pre-boarding and onboarding procedures and eliminating the reliance on manual paper-based forms, RedCarpet empowers organizations to effectively manage their payroll processing ahead of time.
In addition to its benefits for new employees, RedCarpet plays a vital role in supporting managers and HR teams. By automating tasks, it enhances their efficiency and ensures compliance with established procedures. Its versatility is evident as it is used across various organizational settings such as stores, home offices, and distribution centers in Canada.
Overall, RedCarpet streamlines processes, reduces manual workloads, promotes compliance, and ultimately contributes to a positive onboarding experience for both employees and employers alike.
Customized welcome portal and task management system: Some users have praised Red Carpet for providing a customized welcome portal and task management system. This feature allows for a personalized experience for each employee based on their location, role, and department.
Improved onboarding process: According to reviewers, the development process of Red Carpet has led to a reevaluation of their organization's onboarding process. This has resulted in the creation of electronic forms and an overall improved onboarding experience.
Efficient workflow monitoring: Many users have found value in Red Carpet's ability to effectively monitor the workflow. The visible tasks and colors on the back end allow HR administrators and managers to easily track the progress of each employee's new hire process, as well as identify any delays caused by individuals or teams.
Cumbersome eForm Creation Process: Several users have reported that the process of creating and making changes to eForms is complicated and time-consuming. They mentioned that it requires completion of a detailed spreadsheet, which they find cumbersome. Some users suggested that an ideal solution would be to create the form in Word and forward it to the team for creation or change.
Confusing Task Workflow and Hierarchy Tree: Many users found the task workflow and dependency/hierarchy tree in RedCarpet confusing and visually unappealing. This caused them to spend more time during the development phase trying to understand and navigate through these features.
Unfriendly Notifications and Features: Users expressed dissatisfaction with the user-friendliness of notifications, document library, and other features in RedCarpet. They mentioned that it was hard to remember how to access the correct notification or form/document and then edit or create it. Additionally, some users found adding a task tricky as it was difficult to locate the proper task in the list, suggesting that it needs improvement in terms of user-friendliness.
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September 07, 2016
The RedCarpet Roll Out
We currently use RedCarpet for all New Hire on-boarding and facilitation.
- Very streamlined
- Candidates/New Hires love it.
- Gives users a clear picture via the dashboard as to where all aspects of the on-boarding are, especially to ensure everything is set for the new hire's first day.
- The back-end set up is a little hard to follow and could be displayed better.
- Definitely!
- Improved New Hire Experience resulting in less turnover.
- Automating this process allows for great efficiency.
I had only ever seen one other on-boarding tool before and this one had much better capabilities and a better Candidate Portal.
- Editing web portal
- Adding tasks
- Lining up some of the tasks to see what comes first.
- Reporting is ok.
Score 8 out of 10
Vetted Review
Verified User
Polk State has selected Red Carpet to be the onboarding and offboarding portal for its employees across the entire organization. We are phasing the rollout of this product, first by starting with our full-time employees. We will then begin to utilize it with our part-time employees (though we built both simultaneously during the development phase). We are also using a basic offboarding process, but plan to expand both the onboarding and offboarding features over time. This product has helped improve efficiency, created consistency in the process, provided reporting and accountability, as well as greatly improved the candidate's experience.
- Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
- Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
- Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
- Creation and changes to eForms require completion of a detailed spreadsheet (which can be cumbersome and complicated), also with potential costs associated. It would be ideal to be able to make the form (or potential changes) in Word and forward to the team for creation or change.
- The task workflow and dependency/hierarchy tree can be confusing. Visually it is not appealing or easy to look at and understand, which also caused more time during the development phase. Seems that it could be more user-friendly.
- Significant number of fields and specifications required to create each task, notification, etc. This should be simplified.
- Notifications, document library and other features are not user-friendly. Hard to remember how to get to the correct notification, form/document and then edit, create, etc. Needs to be simplified.
- Though we do not have official metrics yet since we are relatively new users, we have noticed that employees are sent the link even prior to their start date and are able to complete all but a couple required "on site" tasks even prior to their first day. That is a HUGE improvement!
- Previously we did not have an official onboarding or orientation program. We have now consolidated and streamlined the process so that it is all electronic, with the exception of benefits. Our previous, undocumented process caused delays, missed tasks, and frustrated new hires that took weeks to ramp up. We now are seeing candidates onboard within 2 days, having all of their required materials, login credentials, equipment and completed documents by Day 1.
- Our Teams/Task Managers are also easily able to see what they are responsible for completing and can check it off once it's done. Everyone is held accountable and the tasks are easily managed and completed on time. This has provided a great improvement to our level of customer service.
We originally selected SilkRoad's OpenHire applicant tracking system and purchased their RedCarpet onboarding system as a package. Though we evaluated other ATS products, no other onboarding products were analyzed.
3 HR, various managers/supervisors, and departments (IT, facilities, security, communications) to perform tasks.
2
HR personnel with knowledge of onboarding processes, process improvement, data knowledge, and those who are technically savvy to be able to create, edit and order tasks to be completed by employee and staff.
- Vendor implemented
- Implemented in-house
- Professional services company
The vendor, SilkRoad, partnered with and outsourced the implementation to HRMS Solutions. Polk State also utilized me (HR Consultant) and its own staff as the project team during the development and implementation period.
Yes
Discovery - documented current processes, formed task group of "interested parties" (future users) to seek input early on
Design - revised current forms to create eForms, utilized information gathered to create tasks in each Event, document new process
Testing - gather task group to assist with testing
Rollout/Implementation - phased approach, processing first full-time staff, then later part-time staff
Advanced features/improvement - will be a continuous, ongoing process of adding new features, department portals, videos, etc.
Design - revised current forms to create eForms, utilized information gathered to create tasks in each Event, document new process
Testing - gather task group to assist with testing
Rollout/Implementation - phased approach, processing first full-time staff, then later part-time staff
Advanced features/improvement - will be a continuous, ongoing process of adding new features, department portals, videos, etc.
Change management was a big part of the implementation and was well-handled
Get other input from other departments on form changes early on in the process. Consider doing process streamlining, to the extent possible, even prior to signing. Once agreement is signed, clock is ticking on contract from stated date of implementation. If development and process improvement takes significant time, dollars are being wasted with portal being counted as "live" once implementation begins.
- Revisions/creation of new forms to be used electronically (eForms) and documenting on the required spreadsheet.
- Follow through and communication issues with vendor/external implementation contact. Internal delays as well due to changing priorities.
- Understanding the capabilities of the eForms, routing, information/data flow, etc.
- Onboarding status and I-9 monitoring views
- Create new tasks in Event
- Create/edit teams responsible for tasks
- Create timing/notification of tasks
- Create task/group dependencies (knowing whether they should be individual or grouped). Linking, associating, moving, numbering/ordering, etc. is not the easiest feature to grasp.
No
February 14, 2015
Can see the potential, if was fully functional.
We use RedCarpet internally to onboard our new internal employees. So administratively, it is only used by our corporate HR staff, not company wide. The system sends out a welcome email and is a great introduction for our new employees to the company. The portal has options for them to view their orientation schedule, benefit information, and other company info. It also allows them to get a head-start on their paperwork they need to complete so they don't have to spend too much of their first day of orientation completing it. RedCarpet is a great reminder system for our new employees so they make sure they bring everything they need to on their first day as well.
- RedCarpet is a great system for notifications. It will let you and the employee know if there are items that still need to be completed.
- RedCarpet is very handy for getting a headstart on paperwork that needs to be completed and stores it all in one place. It's very easy to access completed paperwork and print it out if necessary.
- RedCarpet is user friendly from the employee side. It's easy to use and navigate through the tabs and task lists.
- Tech support is one major issue. We have problems with single sign on and silkroad is not very good with response time or keeping us posted on if they are working on our issue.
- RedCarpet won't let us set up the talent portal at a later time. This causes some issues and confuses our new employees on how to access the onboarding portal.
- Once we switch an employee over to single sign on, they are no longer able to access or complete any tasks.
- We have to send out lists of compatible browsers with our welcome emails as not all people have chrome and will have to download it in order to even login and use RedCarpet.
- Faster, smoother onboarding process since you can set due dates for when paperwork and tasks need to be completed.
- Has decreased employee efficiency with all the problems we've had rolling out the program (technical wise)
Yes
No, it's still ongoing and we have not received a resolution to our issue with single sign on.
Our specific conctact people are quick to respond and will help escalate an issue if need be.
- Adding new employees to events is easy.
- Accessing completed forms or searching for employees is easy.
- Creating events and tasts is easy.
- Adding forms to tasks
- Figuring out the correct notifications. You either get a million notification, or too few.