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SilkRoad Recruiting

SilkRoad Recruiting

Overview

What is SilkRoad Recruiting?

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

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Recent Reviews

TrustRadius Insights

Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save …
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TrustRadius Insights
TrustRadius Insights

Not that Great

5 out of 10
December 06, 2016
Incentivized
SilkRoad Recruiting is what we used/use to recruit individuals throughout the company. The HR personnel and the field managers all use the …
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Open up to OpenHire

8 out of 10
August 20, 2015
Incentivized
OpenHire is used across my entire organization to manage our hiring process from resume submission to offer creation. OpenHire allows 3rd …
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OpenHire review

7 out of 10
April 29, 2015
Incentivized
OpenHire is used for our recruiting. We source, communicate, and filter our candidates via OpenHire. Additionally, we use the program to …
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SilkRoad Open Hire

3 out of 10
February 20, 2015
Incentivized
OpenHire is being used as our applicant tracking system. We are using SilkRoad and myself, the rest of the HR team and our hiring managers …
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Popular Features

View all 15 features
  • Company Website Posting (14)
    8.7
    87%
  • Candidate Search (14)
    8.7
    87%
  • Job Requisition Management (14)
    7.2
    72%
  • Resume Management (14)
    7.0
    70%
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Pricing

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SilkRoad Recruiting

SilkRoad Recruiting

N/A
Unavailable

What is SilkRoad Recruiting?

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

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Rippling

Rippling

$8
starting price per user, per month
What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 8.0
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Product Details

What is SilkRoad Recruiting?

OpenHire is a recruiting management and applicant tracking system acquired by SilkRoad in 2004 and available as a web-based service. Beginning with a focus on automation of HR processes, it now possesses a broader swath of features, including a social recruiting media toolkit facilitating connections with candidates via social networks, allowing them to apply via LinkedIn, career portal creation and branding to suit the needs and image of the company, and reporting dashboards for process analysis. SilkRoad emphasizes tools to help medium to large sized companies manage risks particular to their needs, such as data security and compliance with EEO laws. SilkRoad Technology Inc is a relatively large company, having approximately 350 employees, headquartered in Chicago since 2010.

SilkRoad Recruiting Competitors

SilkRoad Recruiting Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

HireVue are common alternatives for SilkRoad Recruiting.

Reviewers rate Company Website Posting and Candidate Search highest, with a score of 8.7.

The most common users of SilkRoad Recruiting are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(46)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save time. This has been mentioned by multiple reviewers who appreciated the convenience and efficiency it brings to their hiring process.

Seamless website integration: Many users praised the product for seamlessly integrating with their websites, providing a smooth and professional application experience for candidates. This feature has been highly valued by users as it allows candidates to apply for jobs without realizing that they have left the site.

Comprehensive applicant tracking: Users have consistently highlighted the product's comprehensive applicant tracking functionalities. They appreciate its ability to track positions applied for, update applicant status, and make comments or approve/decline interviews. This feature has helped users effectively manage and organize candidates throughout the recruitment process.

Complicated Hiring Process: Many users have found the hiring process in OpenHire to be complicated and hard to understand. They have mentioned unclear and redundant steps in job postings, causing confusion and inefficiency. Some users also expressed frustration with the lack of customization options for roles and security.

Limitations on Document Uploads: Several users have encountered issues when uploading documents for candidate offers due to limitations on the number, size, and type of attachments. The inability to designate requisitions as confidential has created problems and led to inaccurate data in reporting. Additionally, manually typing each email address for requisition approvers has increased the potential for errors and delays.

Inconvenience with Offer Letters: Users have found it inconvenient that there is no standard offer letter in OpenHire that can be customized without saving it as a separate entity. Furthermore, system-generated emails triggered spam filters, resulting in communication issues with candidates. Some users also experienced frustration with the inconsistent and sometimes non-existent candidate search functionality.

Attribute Ratings

Reviews

(1-25 of 30)
Companies can't remove reviews or game the system. Here's why
April 22, 2021

I miss it now that I don't have it.

Verified User
Professional in Human Resources
Machinery Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We had a lot of bumps along the way with SilkRoad but finally hit a point where we had it working the way we wanted and doing what we needed. it took some time to understand how much functionality was there and how to customize it. it takes a while to learn how to use many of [the] features and to set up task queues for who [interviews] someone etc. The biggest issue for us was finding the interface between the recruiting and onboarding products was not very good, it did not bring over all the data and it required [maintaining] a duplicate set of tables.
October 05, 2016

Simple and user-friendly system!

Luke Hedden | TrustRadius Reviewer
Luke Hedden
Staff Recruitment Manager
Azusa Pacific University (Higher Education, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SilkRoad Recruiting is a good applicant tracking system overall. It is simple to use - especially for internal users. It's a great system for organizing a recruiting workflow. It is also a great system for advertising jobs, as SilkRoad has partnerships with many of the top job boards and job search engines such as Indeed, Glassdoor, etc. Through these partnerships, jobs are posted automatically, thereby saving time and money.
August 20, 2015

Open up to OpenHire

Verified User
Manager in Human Resources
Printing Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
OpenHire will be well suited for large organizations and government contractors that need effective reporting and applicant tracking. It is less appropriate for organizations with independent hiring practices. OpenHire helps standardize hiring practices across organizations with simplified tools.
April 29, 2015

OpenHire review

Verified User
Employee in Human Resources
Telecommunications Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We utilize OpenHire on a regular basis and have plans on continuing to do so. It is a valuable tool for us, given that we have used it for a few years now. All information is stored in there and we go back to source candidates when we need a specific skill.
April 07, 2015

Basic as basic can be, but does the job.

Verified User
Analyst in Human Resources
Events Services Company, 5001-10,000 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
There are so many factors that go into selecting an ATS for a talent acquisition department that it really depends. A few questions I'd ponder into would be to understand the needs of the business overall. For a smaller business, I can definitely see OpenHire being a great tool as it's kind of minimalist by nature with not a ton of expansive frills about it. For a larger company that has an international scope, I think it's a bit limiting as far as capabilities but again, so much of this is business specific that it's difficult to forecast.
March 18, 2015

OpenHire is great for the price and ease of access!

Kimberly Kenner | TrustRadius Reviewer
Kimberly Kenner
Recruiting Manager
Ethos Human Capital Solutions (Events Services, 501-1000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would say the company's demand level. If they are very small company, very low demand, this ATS may not be cost effective. For the VERY large companies with extreme demand, the occasional down time from web accessing can be frustrating!
February 21, 2015

Don't just "Let it go, let it go!" Read our review.

Verified User
Representative in Human Resources
Non-Profit Organization Management Company, 1001-5000 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think it is best to know {what to look out for ] from Silkroad/Openhire's current and previous clients. This would have enabled us to reach out to both sets to determine what challenges they may have encountered with the product before we made the decision to purchase.
February 20, 2015

SilkRoad Open Hire

Verified User
Professional in Human Resources
Biotechnology Company, 51-200 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This system should really be used by a recruiter only. The hiring managers do not have much access to do anything other than review resumes. They cannot mark a candidate qualified or not qualified which can get confusing when you have multiple people reviewing resumes for one job. This system is definitely functional for a recruiter.
February 20, 2015

Deciding if OpenHire fits your company culture

Verified User
Former Employee in Human Resources
Chemicals Company, 1001-5000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
February 13, 2015

OpenHire works for minimalistic recruiting processes.

Verified User
Professional in Human Resources
Semiconductors Company, 1001-5000 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
OpenHire works well for the needs at my current company since we typically do not have a very high volume of open positions, and much of the requisition and hiring is managed outside the system. For example, the hire requisitions and offers are handled completely outside the system. For the basics of applicant tracking and reporting, this system is a cost-effective choice. If, however, you are looking for a sophisticated ATS with more advanced features and the ability to customize to your process, I would not recommend OpenHire.
February 06, 2015

OpenHire - Good for Basic Needs

Verified User
Professional in Human Resources
Real Estate Company, 501-1000 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's a fine system for basic recruiting needs. Ask if it works with other platforms and if it communicates with other systems that are specific to your business needs. We continue to have to pay more to have things 'customized' for our needs. Ask if they system works with your onboarding and payroll systems as well.

Their training for us was great and they used to have something called Mondays with SilkRoad. That was a great way to learn different things in the system as well.
December 18, 2014

OpenHire is Great

Verified User
Employee in Human Resources
Broadcast Media Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you have a lot of job postings to track, OpenHire is an easy method to track the applicants. All the applicants are in one place. You can link OpenHire with social media websites, which allows for posting jobs even faster. It is a great time saver.
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