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SilkRoad Recruiting

SilkRoad Recruiting

Overview

What is SilkRoad Recruiting?

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

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Recent Reviews

TrustRadius Insights

Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save …
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Not that Great

5 out of 10
December 06, 2016
Incentivized
SilkRoad Recruiting is what we used/use to recruit individuals throughout the company. The HR personnel and the field managers all use the …
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Open up to OpenHire

8 out of 10
August 20, 2015
Incentivized
OpenHire is used across my entire organization to manage our hiring process from resume submission to offer creation. OpenHire allows 3rd …
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OpenHire review

7 out of 10
April 29, 2015
Incentivized
OpenHire is used for our recruiting. We source, communicate, and filter our candidates via OpenHire. Additionally, we use the program to …
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SilkRoad Open Hire

3 out of 10
February 20, 2015
Incentivized
OpenHire is being used as our applicant tracking system. We are using SilkRoad and myself, the rest of the HR team and our hiring managers …
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Popular Features

View all 15 features
  • Company Website Posting (14)
    8.7
    87%
  • Candidate Search (14)
    8.7
    87%
  • Job Requisition Management (14)
    7.2
    72%
  • Resume Management (14)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is SilkRoad Recruiting?

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 8.0
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Product Details

What is SilkRoad Recruiting?

OpenHire is a recruiting management and applicant tracking system acquired by SilkRoad in 2004 and available as a web-based service. Beginning with a focus on automation of HR processes, it now possesses a broader swath of features, including a social recruiting media toolkit facilitating connections with candidates via social networks, allowing them to apply via LinkedIn, career portal creation and branding to suit the needs and image of the company, and reporting dashboards for process analysis. SilkRoad emphasizes tools to help medium to large sized companies manage risks particular to their needs, such as data security and compliance with EEO laws. SilkRoad Technology Inc is a relatively large company, having approximately 350 employees, headquartered in Chicago since 2010.

SilkRoad Recruiting Competitors

SilkRoad Recruiting Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

HireVue are common alternatives for SilkRoad Recruiting.

Reviewers rate Company Website Posting and Candidate Search highest, with a score of 8.7.

The most common users of SilkRoad Recruiting are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(46)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save time. This has been mentioned by multiple reviewers who appreciated the convenience and efficiency it brings to their hiring process.

Seamless website integration: Many users praised the product for seamlessly integrating with their websites, providing a smooth and professional application experience for candidates. This feature has been highly valued by users as it allows candidates to apply for jobs without realizing that they have left the site.

Comprehensive applicant tracking: Users have consistently highlighted the product's comprehensive applicant tracking functionalities. They appreciate its ability to track positions applied for, update applicant status, and make comments or approve/decline interviews. This feature has helped users effectively manage and organize candidates throughout the recruitment process.

Complicated Hiring Process: Many users have found the hiring process in OpenHire to be complicated and hard to understand. They have mentioned unclear and redundant steps in job postings, causing confusion and inefficiency. Some users also expressed frustration with the lack of customization options for roles and security.

Limitations on Document Uploads: Several users have encountered issues when uploading documents for candidate offers due to limitations on the number, size, and type of attachments. The inability to designate requisitions as confidential has created problems and led to inaccurate data in reporting. Additionally, manually typing each email address for requisition approvers has increased the potential for errors and delays.

Inconvenience with Offer Letters: Users have found it inconvenient that there is no standard offer letter in OpenHire that can be customized without saving it as a separate entity. Furthermore, system-generated emails triggered spam filters, resulting in communication issues with candidates. Some users also experienced frustration with the inconsistent and sometimes non-existent candidate search functionality.

Attribute Ratings

Reviews

(1-25 of 30)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used it to recruit across the organization, managers and HR used it. It addressed the issue of our [organization] being all over the US and managers and HR being in Ohio and made it easy for everyone to see the status of an open position at any time and know where it was in the process.
Luke Hedden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SilkRoad Recruiting across our entire university. Every hire is processed through this system. Before using SilkRoad Recruiting, we utilized a paper application process. We would receive resumes and applications via fax, scan, and hard copy. This process was time-consuming and inefficient.
SilkRoad Recruiting helped us not simply turn our paper process into an electronic one; it helped us completely re-vamp the way we do recruitment across campus. Now the entire process from requesting a job, to approving and pricing it, to posting, to hiring a candidate is done in this system.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses SilkRoad Recruiting for all our organization's hiring needs. The platform is used by tellers all the way up to the CEO. The platform allows us to screen and review resumes and share them with our managers and departments located all across the DFW area.
Diaman Amsler | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We used OpenHire for recruitment (job posting, applicant tracking, committee reviews, applicant communication) and RedCarpet for onboarding new hires. It was used throughout the organization for recruitment purposes. It helped with integrating our hiring and on-boarding process.
September 30, 2015

Gets the Job Done

Erin Seay | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
OpenHire is used by our headquarters and has been rolled out in a few of our countries. It is primarily used by HR but touches every department. OpenHire is our first ATS system at Project Concern International. Originally, recruitment was very manual and all resumes went to a single email box. OpenHire was chosen to address our business problem of inefficient recruitment and to help us remain compliant with recruitment records.
August 20, 2015

Open up to OpenHire

Score 8 out of 10
Vetted Review
Verified User
Incentivized
OpenHire is used across my entire organization to manage our hiring process from resume submission to offer creation. OpenHire allows 3rd party integration to seamlessly process hires start to finish. Functions within OpenHire allow users to track interview processes; use effective mass communication with candidates, and process of applicant data reporting. OpenHire creates an umbrella that allows users to access all stages of the hiring process through one website.
April 29, 2015

OpenHire review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
OpenHire is used for our recruiting. We source, communicate, and filter our candidates via OpenHire. Additionally, we use the program to do some research and find candidates that previously applied to a different position with the company. It is a nice tool, given that it will also post our openings with other websites (i.e. Indeed, Monster, etc).
Score 4 out of 10
Vetted Review
Verified User
Incentivized
OpenHire is the basic ATS we utilize to track the applicant flow from our careers page. The primary users are those of us in the Talent Acquisition spectrum though our Human Resources department frequents in the system along with our hiring managers in the field for submitting requisitions, approvals, and the like. It allows all of these departments to really get on the same page with having one standardized method to go about the process of acquiring talent for the company.
Kimberly Kenner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
OpenHire was used by the entire recruiting team, and some of the HR team (the ones that supported the onboarding process, or helped with recruiting when the demands were high. At the time, recruiting were the only ones that created requisitions then followed through to the hire point. Hiring managers throughout the chain were not allowed to use it.
February 23, 2015

OpenHire keeps it simple

Heather Kitsko, PHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
OpenHire was our Applicant Trackiing System used by the entire company for hiring talent and was managed by the recruitment team. The system allowed us to have a streamlined process for managing candidates, job opportunites, backgrounds, interviews and all feedback related to interviews and resume reviews. All of this was extremely important since the company was a goverment contractor and had to follow the guidelines of OFCCP/Affirmative Action.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization which includes over 160 retail stores currently uses OpenHire on a daily basis. OpenHire provides us a way to track and manage candidates and their applications. It also enables us to interact with the candidate electronically.
February 20, 2015

SilkRoad Open Hire

Score 3 out of 10
Vetted Review
Verified User
Incentivized
OpenHire is being used as our applicant tracking system. We are using SilkRoad and myself, the rest of the HR team and our hiring managers all utilize the program. Silkroad is helping us with all of our recruitment needs as well as gathering all of our EEO data from our current candidates.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I used the SilkRoad application at my previous employer (W. R. Grace) for recruitment and onboarding. The OpenHire portion was used for recruitment and early steps on onboarding and RedCarpet was used for on-boarding but we later decided not to use RedCarpet. OpenHire was used and owned by the Human Resources department to post open positions in the company, seek job requisition approvals, post to Monster and other free posting resources, identify candidates, and guide the selection process. Grace needed the ability to maintain their open positions and keep track of AAP using a system that would simplify the recruitment process.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
OpenHire is being used globally as the Applicant Tracking System (ATS) at my company. I've also used OpenHire in my previous company as the ATS to post jobs, manage applicants and progress through the hiring and selection process.
February 03, 2015

OpenHire review

Donna Birge | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
The product had been purchased before I came to the company but not really used. I worked with the implementation team and began using it exclusively for tracking recruiting efforts. It took a little while to get all the managers' information into the system and begin to schedule interviews, etc. in the system but it greatly increased our ability to collect the correct information on candidates and to track the recruiting process from start to finish.
August 31, 2014

OpenHire

Oksana Lukash, PHR, CCP (ksusha45@yahoo.com) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
OpenHire was used across the whole organization to manage our recruiting process. It took a manual process and automated it. OpenHire was easy to implement, easy to use, pretty intuitive and did not require a lot of maintenance or support. The program made the approval process easy and managers were able to do it on the go. All the candidates were in one place and it was easy to manage the positions from opening to closing.
James Musia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We implemented OpenHire for our talent acquisition team so they would have an ATS. It is used to track and manage applicants for the full recruiting life cycle. The system was also used for loading, tracking, approving and posting job requisitions. Lastly OpenHire was used for reporting in support of business metrics and EEO/AAP reporting.
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