SimplyCast

Users have successfully migrated their existing mailing lists to SimplyCast, enabling them to maintain contact with interested individuals, promote events, offer discounts, sell products, and share relevant articles. SimplyCast offers a comprehensive and user-friendly platform that does not require coding or advanced computer skills. With upgraded Email Editor features and expanded Marketing Automation tools, users can utilize various communication channels, including social media. The drag and drop editing feature simplifies the creation of templates for campaigns, surveys, and forms. Users appreciate the professional appearance of their communications and the ease of managing contact lists with SimplyCast.

The prompt customer service provided by SimplyCast is highly valued by users, who receive quick and helpful responses to their inquiries or concerns. Users also find it exciting and useful to track real-time metrics of their email campaigns, such as open rates. The teleconference tool has been well-received for meetings involving a large number of participants.

However, some users have encountered challenges with SimplyCast, finding the interface cumbersome and experiencing issues that led to frustration and wasted time. There have been instances where email campaigns were not rendered correctly when sent to Outlook mail clients or missed out on chunks of content. Users have also faced reliability issues with the software, including campaigns getting stuck in the mail queue.

Certain users have expressed dissatisfaction with the support provided by SimplyCast, citing delays in refunds and a lack of communication regarding changes in refund offers. Additionally, some users found pricing information misleading, resulting in unexpected bills and additional charges for rolled over credits. As a result, they have explored alternative options that offer more responsive services, improved functionality, and higher opening ratios than SimplyCast.

While there are mixed experiences among users, there is an acknowledgment of the helpfulness of the staff at SimplyCast. They have assisted users in resolving initial difficulties and provided tutorial videos for guidance. Furthermore, SimplyCast 360's user-friendly interface and improved functionality in the new version have been positively noted. Some users consider SimplyCast's 360 tool to be unique and impressive compared to other automation companies.

However, a subset of users have expressed dissatisfaction with low open rates and a lack of availability in customer service, suggesting that exploring other options might be worthwhile. The fax blast feature has yielded mixed results, with issues such as inaccurate cost estimates and faxes not being sent without notification.

In conclusion, user experiences with SimplyCast have varied, with both positive and negative aspects mentioned. Users have been able to send a high volume of messages to their customer list and have found the interface user-friendly. However, some users have encountered issues with reliability, interface usability, and support. It is important for potential users to carefully consider these mixed experiences when evaluating whether SimplyCast meets their specific needs or if alternative options may provide better results.