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Simpro

Simpro

Overview

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity…

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Learn from top reviewers

Great CRM for streamlining field service management

Rating: 8 out of 10
February 24, 2025
IncentivizedVetted ReviewVerified User
Great CRM for streamlining our entire business. We are a SME and have been using Simpro since 2018 to manage everything we do. It is easy to navigate and has amazing automatio...
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Nadia Cluttey
Manager - Corporate
Office Administrator
DMI Electrical Engineering Pty Ltd
Simpro5 years of experience

A great, ever-improving tool

Rating: 9 out of 10
July 5, 2022
IncentivizedVetted ReviewVerified User
We use SimPRO for sales, support, and technical teams. It is very useful to do everything from preparing quotes, jobs, schedules, invoices, and keeping clients' contacts. One ...
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Verified user
Manager
Simpro3 years of experience

A must-have for any trade business

Rating: 8 out of 10
June 28, 2022
IncentivizedVetted ReviewVerified User
We use simPRO to manage all of our quotes, jobs, invoicing and business reporting. We typically manager over 150 jobs at a time so simPRO gives us clear visibility of each sta...
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Blake Field
Board Member - Sales
Director
Shire Garage Doors
Simpro2 years of experience

Best thus far and always improving

Rating: 10 out of 10
February 9, 2020
IncentivizedVetted ReviewVerified User
simPRO has been a great tool for our business. We have transitioned from all our other PM software to this and it has been great! It did take some time to set it up initially ...
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Andrew Means
Project Manager - Corporate
Project Manager
Sparrow Electric
Simpro1 year of experience

simPro is the way to go

Rating: 10 out of 10
February 8, 2020
IncentivizedVetted Review
simPRO is used from sales quotes to job cards to billing to export to our accounting software. It's end to end, so all records are retained. It is very user-friendly; we've so...
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Cheryl Bach
Executive - Corporate
CFO (Chief Financial Officer)
Proguard Protection Services Inc; Allied Security Group Inc.
Simpro5 years of experience
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Pricing

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Simpro

Simpro

N/A
Unavailable

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one software platform.

Simpro Integrations

Simpro Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(13)

Reviews

(1-3 of 3)

Best thus far and always improving

Rating: 10 out of 10
Incentivized
February 09, 2020
AM
Andrew Means
Project Manager
Sparrow Electric (Construction, 11-50 employees)
Vetted Review
Verified User
Simpro
1 year of experience
Use Cases and Deployment Scope
simPRO has been a great tool for our business. We have transitioned from all our other PM software to this and it has been great! It did take some time to set it up initially and we are still learning new things every day. All in all tho, it has been great. I do wish we had more options on the BI reporting to pull reports in real-time rather than every 24 hours. I have been in contact with customer support though and they have been helping me to work on a solution.
Pros
  • Real time quotes utilizing the catalog.
  • Job costing.
Cons
  • More options on the BI Reporting.
  • Ability to customize views similar to Knack or Sales Force.
Likelihood to Recommend
This software is great for the construction industry. Especially if you are doing in-home estimates. For example, it would be the best option in the industry, to my knowledge, for an HVAC, electrical service or plumbing business. They are always listening to their customers and evolving based on the customer's feedback and needs.
Simpro Feature Ratings
Return on Investment
  • It has allowed us to start to log cost.
  • Track our customers throughout various stages in the process.
Alternatives Considered
It is better than using Zendesk or trying to custom build a system. Zendesk and so many other tools are so focused on the sales aspect of things and don't give you enough back end options like job costing, inventory management, etc. It is the best tool I have used for solar project management thus far.
Support Rating
8
It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
Other Software Used

simPRO

Rating: 9 out of 10
Incentivized
June 20, 2022
Verified User
Analyst in Information Technology
Education Management Company, 501-1000 employees
Vetted Review
Verified User
Simpro
2 years of experience
Use Cases and Deployment Scope
We utilize simPRO as an all-in-one billing, inventory, and labor tracking system. Before simPRO, labor hours and employee location tracking were all in paper format. Inventory was managed from a separate system and job tracking was simply written on a calendar. We now have a system that allows all members of the team to properly collaborate and manage the different projects and jobs properly.
Pros
  • Inventory management.
  • Labor tracking.
  • Employee tracking.
Cons
  • Offline GPS bypass.
  • Deeper levels of inventory sub management.
  • Coser cost center cross discovery.
Likelihood to Recommend
Clearly built for employers with small house call businesses, this system is great for standard billing and large to small jobs with a typical service team. When engaging in more government-style projects and jobs, it falls a little short without the added expense of custom programming throughout the system.
Most Important Features
  • Project management.
  • Inventory management.
  • Employee tracking.
Return on Investment
  • Increased team collaboration.
  • Increased inventory awareness.
  • Decreased down time between jobs.

simPro is the way to go

Rating: 10 out of 10
Incentivized
February 08, 2020
CB
Cheryl Bach
CFO (Chief Financial Officer)
Proguard Protection Services Inc; Allied Security Group Inc. (Security & Investigations, 11-50 employees)
Vetted Review
Reseller
Simpro
5 years of experience
Use Cases and Deployment Scope
simPRO is used from sales quotes to job cards to billing to export to our accounting software. It's end to end, so all records are retained. It is very user-friendly; we've sold it to 6 other companies across the country and all are very happy.
Pros
  • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
  • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
Cons
  • Mobile app-tech clock in and out, but simPRO hours scheduled for the job does not change. It must be changed manually.
  • simPROasks for requests to improve, but it can take years for important reports to be implemented or created.
Likelihood to Recommend
Works well if you want to have your whole staff work on one program, from sales to invoicing.
Simpro Feature Ratings
Return on Investment
  • simPRO is totally worth the investment
  • It is end to end. The whole staff is trained on one program.
Alternatives Considered
simPRO is a thousand percent better.
Support Rating
10
simPRO gives you the dedicated person you can email/call, they have chat, you can file a case, and they provide videos for pretty much everything. We can train on it via their videos; it's excellent.
Other Software Used
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