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Simpro

Simpro

Overview

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity…

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Learn from top reviewers

Great CRM for streamlining field service management

Rating: 8 out of 10
February 24, 2025
IncentivizedVetted ReviewVerified User
Great CRM for streamlining our entire business. We are a SME and have been using Simpro since 2018 to manage everything we do. It is easy to navigate and has amazing automatio...
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Nadia Cluttey
Manager - Corporate
Office Administrator
DMI Electrical Engineering Pty Ltd
Simpro5 years of experience

A great, ever-improving tool

Rating: 9 out of 10
July 5, 2022
IncentivizedVetted ReviewVerified User
We use SimPRO for sales, support, and technical teams. It is very useful to do everything from preparing quotes, jobs, schedules, invoices, and keeping clients' contacts. One ...
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Verified user
Manager
Simpro3 years of experience

A must-have for any trade business

Rating: 8 out of 10
June 28, 2022
IncentivizedVetted ReviewVerified User
We use simPRO to manage all of our quotes, jobs, invoicing and business reporting. We typically manager over 150 jobs at a time so simPRO gives us clear visibility of each sta...
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Blake Field
Board Member - Sales
Director
Shire Garage Doors
Simpro2 years of experience

Best thus far and always improving

Rating: 10 out of 10
February 9, 2020
IncentivizedVetted ReviewVerified User
simPRO has been a great tool for our business. We have transitioned from all our other PM software to this and it has been great! It did take some time to set it up initially ...
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Andrew Means
Project Manager - Corporate
Project Manager
Sparrow Electric
Simpro1 year of experience

simPro is the way to go

Rating: 10 out of 10
February 8, 2020
IncentivizedVetted Review
simPRO is used from sales quotes to job cards to billing to export to our accounting software. It's end to end, so all records are retained. It is very user-friendly; we've so...
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Cheryl Bach
Executive - Corporate
CFO (Chief Financial Officer)
Proguard Protection Services Inc; Allied Security Group Inc.
Simpro5 years of experience
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Pricing

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Simpro

Simpro

N/A
Unavailable

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one software platform.

Simpro Integrations

Simpro Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(13)

Reviews

(1-3 of 3)

A great, ever-improving tool

Rating: 9 out of 10
Incentivized
July 05, 2022
Verified User
Manager in Professional Services
Security & Investigations Company, 11-50 employees
Vetted Review
Verified User
Simpro
3 years of experience
Use Cases and Deployment Scope
We use SimPRO for sales, support, and technical teams. It is very useful to do everything from preparing quotes, jobs, schedules, invoices, and keeping clients' contacts. One of the best things about simPRO is that they have a great support team who is very friendly and happy to help; their ideas portal is also great, you can add suggestions and if they are popular and voted by the community of users, they end up being implemented. So yeah, my overall experience with simPRO is great. They are always looking at improvements, which is key for a software company like them, as things are constantly evolving.
Pros
  • Friendly customer service
  • Constant improvement
  • Good webinars
Cons
  • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
  • Ability to color code jobs, quotes by criticality.
  • Assign status to equipment (e.g. "ordered"; "arrived").
Likelihood to Recommend
Very convenient to manage jobs, quotes, and clients' profiles. There is a home for improvement for project management. So far, I am not really happy with the Gantt chart feature, it is not very customizable and we end up with another system for that. It would be also great if there was a project management dashboard where we could have an overview of the most critical projects and their status.
Most Important Features
  • Tasks
  • Job management
  • Contacts integration
Return on Investment
  • Help us to be faster when quoting.
  • Help us to be faster when scheduling jobs.
  • Help us to integrate contacts.
Alternatives Considered
Motorcentral, a software that is part of Trade Me and helps car dealer to manage their stock. Based on my experience, simPRO has way more features and better customer service. Motorcentral doesn't have help to keep most tasks under one system, the only real advantage is that they integrate with the car dealer website so that the stock is always up to date.
Other Software Used

Great CRM for streamlining field service management

Rating: 8 out of 10
Incentivized
February 24, 2025
NC
Nadia Cluttey
Office Administrator
DMI Electrical Engineering Pty Ltd (Electrical & Electronic Manufacturing, 1-10 employees)
Vetted Review
Verified User
Simpro
5 years of experience
View profile
Use Cases and Deployment Scope
Great CRM for streamlining our entire business. We are a SME and have been using Simpro since 2018 to manage everything we do. It is easy to navigate and has amazing automation features which has helped reduce manual work and improve productivity. The integration with our accounts package is seamless making reconciliations very easy. Overall Simpro has made a significant impact on our business management and I would recommend it to any business looking for a user friendly CRM.
Pros
  • Reporting
  • Scheduling
  • Operational efficiency
Cons
  • Expand integrations with other software
  • More flexibility around report customisation
  • Better understanding of BI Reporting
Likelihood to Recommend
Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
Usability
9
As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
Other Software Used

simPro is the way to go

Rating: 10 out of 10
Incentivized
February 08, 2020
CB
Cheryl Bach
CFO (Chief Financial Officer)
Proguard Protection Services Inc; Allied Security Group Inc. (Security & Investigations, 11-50 employees)
Vetted Review
Reseller
Simpro
5 years of experience
Use Cases and Deployment Scope
simPRO is used from sales quotes to job cards to billing to export to our accounting software. It's end to end, so all records are retained. It is very user-friendly; we've sold it to 6 other companies across the country and all are very happy.
Pros
  • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
  • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
Cons
  • Mobile app-tech clock in and out, but simPRO hours scheduled for the job does not change. It must be changed manually.
  • simPROasks for requests to improve, but it can take years for important reports to be implemented or created.
Likelihood to Recommend
Works well if you want to have your whole staff work on one program, from sales to invoicing.
Simpro Feature Ratings
Return on Investment
  • simPRO is totally worth the investment
  • It is end to end. The whole staff is trained on one program.
Alternatives Considered
simPRO is a thousand percent better.
Support Rating
10
simPRO gives you the dedicated person you can email/call, they have chat, you can file a case, and they provide videos for pretty much everything. We can train on it via their videos; it's excellent.
Other Software Used
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