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Simpro

Simpro

Overview

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity…

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Pricing

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What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one software platform.

Simpro Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(11)

Reviews

(1-3 of 3)

Best thus far and always improving

Rating: 10 out of 10
February 09, 2020
AM
Vetted Review
Verified User
Simpro
1 year of experience
simPRO has been a great tool for our business. We have transitioned from all our other PM software to this and it has been great! It did take some time to set it up initially and we are still learning new things every day. All in all tho, it has been great. I do wish we had more options on the BI reporting to pull reports in real-time rather than every 24 hours. I have been in contact with customer support though and they have been helping me to work on a solution.
  • Real time quotes utilizing the catalog.
  • Job costing.
Cons
  • More options on the BI Reporting.
  • Ability to customize views similar to Knack or Sales Force.
This software is great for the construction industry. Especially if you are doing in-home estimates. For example, it would be the best option in the industry, to my knowledge, for an HVAC, electrical service or plumbing business. They are always listening to their customers and evolving based on the customer's feedback and needs.
  • It has allowed us to start to log cost.
  • Track our customers throughout various stages in the process.
It is better than using Zendesk or trying to custom build a system. Zendesk and so many other tools are so focused on the sales aspect of things and don't give you enough back end options like job costing, inventory management, etc. It is the best tool I have used for solar project management thus far.
It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.

A must-have for any trade business

Rating: 8 out of 10
June 28, 2022
BF
Vetted Review
Verified User
Simpro
2 years of experience
We use simPRO to manage all of our quotes, jobs, invoicing and business reporting. We typically manager over 150 jobs at a time so simPRO gives us clear visibility of each stage of a quote & job.
  • Custom quoting.
  • Custom invoicing.
  • Reporting.
Cons
  • Scheduling is quite outdated.
  • No real-time geotracking of employees.
  • Only accepts Square as an online payment method (no applepay, PayPal, BPAY, etc.).
simPRO will work well for businesses of any size.
The implementation process is a little difficult compared to other systems, but by putting the time into the implementation you get a lot more custom workflow system.
It is however quite pricy for small trades businesses.
  • Customised quoting.
  • Customised invoicing.
  • Adding custom fields to create reports from.
  • Improved profitability through tighter margin management.
  • Higher conversions through customised quoting.

simPro is the way to go

Rating: 10 out of 10
February 08, 2020
CB
Vetted Review
Simpro
5 years of experience
simPRO is used from sales quotes to job cards to billing to export to our accounting software. It's end to end, so all records are retained. It is very user-friendly; we've sold it to 6 other companies across the country and all are very happy.
  • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
  • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
Cons
  • Mobile app-tech clock in and out, but simPRO hours scheduled for the job does not change. It must be changed manually.
  • simPROasks for requests to improve, but it can take years for important reports to be implemented or created.
Works well if you want to have your whole staff work on one program, from sales to invoicing.
  • simPRO is totally worth the investment
  • It is end to end. The whole staff is trained on one program.
simPRO is a thousand percent better.
simPRO gives you the dedicated person you can email/call, they have chat, you can file a case, and they provide videos for pretty much everything. We can train on it via their videos; it's excellent.
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