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Simpro

Simpro

Overview

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity…

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Recent Reviews

TrustRadius Insights

Users have successfully transitioned from other project management software to simPRO, finding it to be a user-friendly and comprehensive …
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simPRO

9 out of 10
June 20, 2022
Incentivized
We utilize simPRO as an all-in-one billing, inventory, and labor tracking system. Before simPRO, labor hours and employee location …
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Awards

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Pricing

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What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Simpro?

Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one software platform.

Simpro Video

simPRO - Field Service & Job Management

Simpro Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have successfully transitioned from other project management software to simPRO, finding it to be a user-friendly and comprehensive solution. With simPRO, users can manage quotes, jobs, invoicing, and business reporting efficiently in one place. The software provides clear visibility of each stage of a quote and job, which is especially valuable for managing a large number of jobs simultaneously. It is used by sales, support, and technical teams to prepare quotes, jobs, schedules, invoices, and maintain client contacts.

One of the key benefits of simPRO is its ability to centralize and organize quotes and project documents. Instead of having these documents scattered across multiple locations, simPRO serves as an all-in-one solution for managing them effectively. Additionally, simPRO eliminates the need for manual tracking of labor hours, employee locations, inventory, and job progress. It streamlines billing processes, inventory management, and labor tracking into one cohesive system.

simPRO facilitates collaboration and project management for the entire team. Whether it's tracking equipment, vans, or projects within a business, simPRO allows for proper coordination of different projects and jobs. Users highly regard the support team for their friendliness and willingness to help. Furthermore, the ideas portal provided by simPRO encourages user feedback and suggestions for improvements, demonstrating their commitment to meeting customer needs and continuously enhancing their product based on user feedback.

Real-time quotes and catalog convenience: Some users have found Simpro's feature of providing real-time quotes and utilizing a catalog to be convenient for accessing and selecting necessary items for their jobs.

Comprehensive job costing: Several reviewers have praised Simpro for its comprehensive job costing feature, which allows them to accurately track and analyze the costs associated with each project.

Efficient bill generation: Many users appreciate that Simpro enables them to generate bills directly from closed and completed jobs, saving time and effort in the billing process.

Limited BI Reporting Options: Some users have expressed disappointment with the limited options for BI reporting in simPRO. They feel that compared to other software like Knack or Sales Force, simPRO lacks the ability to customize views and generate more advanced reports.

Slow Implementation of Improvements: Several reviewers have voiced frustration over the slow pace of implementing requested improvements in simPRO. They mention that it can take years for important reports to be created or implemented, causing delays and hindering their workflow.

Outdated Scheduling Feature: Users have raised concerns about the scheduling feature in simPRO, stating that it is outdated and lacks real-time geotracking of employees. They suggest that an updated scheduling system would greatly improve efficiency and provide better visibility into employee locations during jobs.

Users commonly recommend the following for Simpro implementation:

  1. Thorough research and evaluation: Users advise conducting thorough research and evaluation of Simpro before investing in the software. They recommend seeking assistance from a knowledgeable consultant to ensure proper implementation.

  2. Familiarize with features and layout: Users recommend taking the time to learn and familiarize oneself with Simpro's features and layout. They highlight the importance of understanding how the software works to maximize its benefits.

  3. Utilize training and support: Users suggest utilizing the training and support provided by Simpro for a successful implementation. They believe that taking advantage of the resources offered by Simpro is crucial for effectively managing business processes and increasing efficiency.

It is important to note that some users also caution about the back-end setup and external help required for proper configuration, as well as potential frustrations when the software doesn't work properly. However, overall, users find Simpro to be a valuable tool for managing projects, jobs, quotes, invoices, and reports. They recommend trying out demos and videos provided by Simpro to determine suitability for one's business, especially for companies still using paper or Excel-based systems. Additionally, users suggest considering other options on the market and conducting a thorough evaluation of all available solutions before choosing Simpro.

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