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Sisense

Sisense

Overview

What is Sisense?

Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.

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Recent Reviews

TrustRadius Insights

Sisense is a versatile platform that addresses the needs of organizations across various industries. Users rely on Sisense to provide …
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Best BI Tool

9 out of 10
October 22, 2018
Incentivized
Sisense was being used by certain departments of our organization. Our organization is so huge that it could not be used in the entire …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Customizable dashboards (46)
    9.0
    90%
  • Publish to PDF (45)
    9.0
    90%
  • Formatting capabilities (46)
    9.0
    90%
  • Drill-down analysis (46)
    8.0
    80%
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Pricing

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N/A
Unavailable

What is Sisense?

Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sisense.com/get/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

What is IBM Cognos Analytics?

IBM Cognos is a full-featured business intelligence suite by IBM, designed for larger deployments. It comprises Query Studio, Reporting Studio, Analysis Studio and Event Studio, and Cognos Administration along with tools for Microsoft Office integration, full-text search, and dashboards.

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Product Demos

Locked Filter | Sisense Tutorials: Filtering Dashboard Data

YouTube

Adding a Custom Field | Sisense Tutorials: Preparing your Data Model

YouTube

Working with Tables and Fields | Sisense Tutorials: Preparing your Data Model

YouTube

Adding a Custom SQL Table | Sisense Tutorials: Preparing your Data Model

YouTube

Date and Time Functions | Sisense Tutorials: Preparing your Data Model

YouTube

Layout and Responsive Design | Sisense Tutorials: Creating your Dashboard

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.7
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.3
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8.2
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

9
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

10
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

9
Avg 7.9
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Product Details

What is Sisense?

Sisense data & analytics platform is designed to make it easy to mashup data from across the entire data landscape and transform it into actionable analytics applications that can be embedded anywhere. The vendor boasts innovative startups and global brands like GE, Nasdaq, and Philips, as well as organizations worldwide are using Sisense to accelerate innovation and drive digital transformation by embedding Sisense into their businesses. Whether data is in the cloud, on-prem, or a mix of both, Sisense gives users everything needed to successfully deliver on analytics application strategy today, allowing you to:

  • Securely connect and ingest data into cloud data warehouses to create a single store for your data
  • Mashup data from dozens of sources for a complete view of your business
  • Leverage a combination of live or cached data models to optimize performance and manage resource utilization
  • Build beautiful visualizations and actionable application components using the robust library of integrated widgets and certified add-ons
  • Develop and white-label with ease using a full suite of APIs and developer toolkits
  • Differentiate products and services with fully integrated, white-label analytics in the office or on mobile devices for users on the go

Sisense Features

BI Platform Features

  • Supported: Administration via Windows App
  • Supported: Administration via MacOS App
  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Sage 500
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Pattern Recognition and Data Mining
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Sisense Video

Infusing Analytics Everywhere with Sisense

Sisense Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesAll

Frequently Asked Questions

Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.

Tableau Public, GoodData, and Domo are common alternatives for Sisense.

Reviewers rate Multi-User Support (named login) and Role-Based Security Model and Multiple Access Permission Levels (Create, Read, Delete) highest, with a score of 10.

The most common users of Sisense are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(129)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sisense is a versatile platform that addresses the needs of organizations across various industries. Users rely on Sisense to provide accurate and fast insights, reducing report response time and development time compared to manual coding and web UI controls. With Sisense, educators receive real-time feedback on student performance through integrated dashboards, allowing them to make informed decisions and improve teaching strategies. For businesses, Sisense serves as the executive dashboard and managerial reporting platform, providing comprehensive business performance insights at all levels of the organization. The software is also used by various departments such as sales, product management, purchasing, and eCommerce to track key performance indicators - KPIs, analyze sales performance, and answer complex questions about datasets. Additionally, Sisense is utilized by executives and managers to present key metrics, division heads to make better decisions, and compliance departments to quickly identify issues and take corrective actions. Overall, Sisense helps automate time-consuming reports, eliminates error-prone reporting, and creates a centralized data warehouse and portal for better decision-making across the organization. Whether it's analyzing marketing campaigns, managing agent performance or consolidating information in a single tool, Sisense offers a wide range of use cases that cater to the needs of diverse businesses.

Based on the user reviews, here are the three most common recommendations for Sisense:

  1. Users highly recommend using Sisense as a cost-effective and productive tool for businesses. They suggest utilizing the Linux version and the managed cloud environment for optimal performance.

  2. Users advise structuring data properly to take advantage of Sisense's easy left join capabilities. They mention that the software is quick to learn and intuitive but caution against allowing unfamiliar users to access it.

  3. It is recommended to make Sisense more user-friendly for non-technical users and improve filtering options. Users appreciate the deep insight and advanced analytics capabilities of the tool, but suggest not setting expectations too high. They also mention that a strong foundation in Java is necessary.

Overall, users highly recommend Sisense as an advanced analytics software and one-platform solution. They praise its comprehensive data analysis and visualization capabilities, as well as its simplicity, intuitive use, and continuous feature improvement compared to other BI vendors. It is suggested to engage with the Sisense community, conduct a tool evaluation, and have a comprehensive criteria and a senior BI sponsor in place. Implementing Sisense either in the cloud or on-premise with an in-house team of BI developers and data engineers is also advised. Additionally, following best practices when building dashboards and elasticubes is recommended.

Attribute Ratings

Reviews

(1-25 of 37)
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Craig Varghese | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This tool has given me the power to convert the data into new analytical applications that give me a transparent idea about working on multiple platforms. This is a cloud-based application that has allowed me to combine my different pages so that a complete progress report is generated. It is playing a perfect, fantastic role in our organization.
  • Customer support is straightforward and well responsive.
  • Data discovery is effective.
  • Big data services are amazing and secure.
  • Easy integration of APIs.
  • It is very costly solution.
  • I did not face any issue regarding its technicality, we easily came across its usage. But while purchasing the tool I face some complexities in terms of licensing which overburdened me.
  • Various plans are available but still, they lack a reliable plan.
Sisense is a reliable analytics platform that helps us fetching data effectively. Also, the visualization of data is easy. I will recommend this tool to those organizations that are dealing with their business on various platforms and trying to manage their online stores.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Sisense as part of our EMR platform to provide our customers and internal development team statistics and analytics on how to improve patient care. Being able to compile data into an easy to understand format enables us to see what patient treatments are working and what treatments aren't working.
  • Technical support has been great and the on-boarding process has been straightforward.
  • Great customization with a vast array of plugins and API integration capabilities.
  • Sisense is constantly adding new features and being innovative.
  • They need to get the Linux version out of beta. Having to run a Windows Server is not too big of a deal but it does require more resources if you devops team only develops in Linux.
  • Management of Cubes is a pain and requires high system resources.
  • Random stability issues.
If your company produces tons of data and you need to analyze a vast amount of data then Sisense is great for compiling easy to see and understand statistics. If your data keeps growing Sisense will start to bog down. In enterprise environment this could become any issue since it's not very easy to scale up.
Score 9 out of 10
Vetted Review
Verified User
It's being used across the whole organization. It serves us as our BI self-service and business insights discovery tool of choice. We have several business users exploring data on their own as well as a set of business reports produced and maintained by the central data team. We also use it for KPI alerting and ad hoc visualization and plugins we build on top of Sisense and run on the WebApp.
  • Very intuitive UI, minimal learning curve even for non-technical users.
  • Solid backend architecture, very high-performance platform.
  • Cubes of data are segregated from original data sources and stored on disk, ensuring data on source databases are not impacted by querying activity.
  • Very helpful and quick support provided.
  • Cube management logic is growing old. It needs a revamp, more languages supported, and a more advanced fault-tolerant incremental build mechanism.
  • Out of the box visualizations and reporting features are a bit too basic compared to the market leaders (Tableau, Qlik, etc.).
  • Concurrent cube scalability is an issue, as even on high memory availability servers it does not manage to build more than 3 cubes at a time.
Perfect BI solution on top of big data platform architecture to process and pre-aggregate data. Minimal supervision and database understanding is required. Also, perfect for businesses without big data, as it avoids additional headcount to package and present the data in a digestible format. Not as great when highly complex visualizations are required with a high level of customization. UI is not as enticing as Tableau.
Andrew Goss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sisense is being used for two primary purposes - internal analytics across all business units as well as embedded client-facing reports.
  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
  • Permissions are a pain at times - only the owner of folders and dashboards can publish any changes.
  • Ease of use - there's a bit of a learning curve in using Sisense, but the same can be said of any BI tool.
  • Windows servers are required for Sisense installation, but a new and improved Linux architecture has been introduced (currently in beta).
Sisense is excellent for data modeling through ElastiCubes. It's easy to visualize the joins between objects, preview data, and identify data types.
Jonathan Ganucheau | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is currently being implemented to replace our organization-wide data warehouse and BI reporting platform. We've initially completed the data migration, and we are starting the build out of all of our organization reports as Sisense dashboards. Secondarily, we are utilizing their API capabilities to serve data to new websites we've recently launched.
  • Visual ETL and UI for data relationships and modeling within ETL.
  • Drill down and interactive reports with varying levels of filters for each dashboard.
  • Data alterations and updates are fast.
  • Their technical support has no option for immediate phone support in the event of a disaster or emergency. Their support staff is mainly located in Israel, so a ticketing system is relied on no matter what the urgency.
  • Their tech support also doesn't easily remote into your instance if you're hosting yourself to be able to quickly diagnose issues.
  • We've still been experiencing many random issues with Sisense like corrupt files and unexplained failures in production which seems very buggy.
  • Anytime deeply advanced SQL is used in the ETL section (Elasticube Manager) Sisense kind of falls apart. It needs any complex queries to be broken down into multiple, separate queries at the simplest denominator.
Well suited
You don't need an actual data warehouse with historical and live data
You don't need separate solutions for ETL, DW and Reporting
You need all your data available via API's automatically

Less appropriate
You want to be to run stored procedure or cursor logic as part of your ETL (not possible in Sisense)

Chad Vanscoy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sisense is being used across the whole company. We had issues with data from several sources - Salesforce, Google Analytics, and MS SQL Server. Sisense has allowed us to find the truth in our data.
  • Connects to all data sources.
  • Stylish dashboards.
  • Inbedability.
  • I believe an add-on marketplace for supported add-ons would be nice
  • Sometimes tech support doesn't realize the users are new to this.
  • More widget download options.
Multiple data sets and finding the truth in those data sets is a big help. I can't think of a situation where Sisense wouldn't be a good fit.
October 22, 2018

Best BI Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sisense was being used by certain departments of our organization. Our organization is so huge that it could not be used in the entire organization as different departments have different requirements and have their own requirements. Sisense helped in creating the ultimate dashboards, GAP analysis, creating trends and understanding where we are heading. We could co-relate data from different sources and use it to draw conclusions. Also reporting was a breeze with this dashboard for all the different tools and databases that we had. We could use these for analytics of data from different software. This helped management see a single view and still drill down to the core.
  • Great analytics and mashing up of data from different data sources.
  • Easy deployment, creation of dashboards and sending reports across management and teams in the organization.
  • Great support, GUI, flexibility, low hardware cost and handles huge data with a breeze.
  • Mobile support could be improved. Navigations and filtering require improvement.
  • Integration with some QA tools like Rally and HP QC would be a huge plus. These tools don't have a reporting structure. This feature is a major miss for our department as we cannot get real-time reports.
  • There could be simpler ways for admin to share dashboard results.
Sisense is very well suited when data needs to be integrated with different data sources and produce results out of it. It provides top-notch dashboards and visualizations. It is also very easy to share these results across teams and organizations. It is only less appropriate in a very few scenarios which could also be improved. One of them is for mobile support. It can be slightly improved. The other one is for the admin to send results, which could be simplified. The other place for improvement is to make the plugins slightly easier.
Score 10 out of 10
Vetted Review
Verified User
As a Business Intelligence professional, I live to learned about new solutions to create opportunities in different sized organizations. We implemented Sisense in order to help visualize data across different organizations. As of now the tool is used to display performance indicators and to help develop and maintain the performance-based budget.
  • The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
  • ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
  • Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.
  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Sisense offers multiple flexible pricing plans that can be suitable for all types of industries and company sizes. From a small business as ours, to a large enterprise. The Vendor allows you to try the product and develop a proof of concept before buying the product. So why not? Test drive your solution. This is what allowed us to understand how this BI tool would boost our company's productivity.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company was in need of a comprehensive analytical tool in which we could develop actionable insights in relatively real-time dashboards. Most departments have some form of reporting tool that does not play well with others and organizational data is as disparate as they come. Sisense was demoed in hopes of alleviating these pain points for a detailed view into all areas of the organization based off data aggregated into a single, flexible platform.
  • Great management of large amounts of data from numerous sources.
  • Beautiful visualization capabilities.
  • Fantastic support of customizations through custom JS plug-ins.
  • Implementation requires very little effort allowing users to start working with their data in a short amount of time.
  • After initial implementation, learning spikes up rather quickly in regard to SQL joins and custom table manipulation.
  • There is plenty of documentation surrounding how to do specific tasks, but not as it pertains to errors and why other things do not work. However, this is constantly improving as the community grows and collaborators contribute content.
  • There are quite a few tasks that require significant manual input and design. This is ideal in many situations; however, many users would like a more intuitive engine that can create working widgets automatically based on the type of data fed. Again, this is already a work in progress and will likely need much more data to establish a learning engine.
I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
David Hertzberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Sisense can be used by every department in the organization. It will help each teams to understand, explore and leverage their data for any of their business decisions.
  • Sisense is amazing when it comes to ingest and mix all your data sources with no advanced IT skills.
  • Sisense is the most efficient tools for data modelling. You build a data set in a snap, ready to be used for your dashboards.
  • Sisense allows anyone to build their own dashboard. The interface is "uber" intuitive, and "uber" efficient : no need to declare filters, data hierarchy or anything. Once your data are loaded, just build dashboards. Once they access a dashboard, users can fully exploit it and interact with the data : drill anywhere, explore the filters, add filters by interacting with the data visualization.
  • The platform do not natively support data set allowing the users to see the table name and field name in multiple language ; but there is an easy to use external plugin
  • It is not possible for a "reader" to create on the fly custom data group
Sisense is extremely powerful for easily connect to data, mash them up and let non-technical users build the dashboard they need. The interface is very intuitive, both for data modelling and dashboarding. The solution is full web from end to end, and can run on premise, in private cloud or in public cloud. It is also extremely easy to manage the server. Even though the upfront investment is not nothing, the global TCO is extremely low as the product does not require specific technical skills. Plus Sisense provides a lots of documentation and self-service trainings.
Score 9 out of 10
Vetted Review
Verified User
We used Sisense to provide analytics for our software users. In the company, we have a lot of data on our users, and we want to use this data to empower our users. Building an analytics tool will take a huge amount of time and resources. Sisense gave us the ability to easily provide analytics due to their ease of use as an EBI. It is currently being used by 700 active users.
  • Ease of Use
  • Customer Service
  • Visualization
  • Customizability - SQL/CSS, iFRAME/JS
  • Missing functionality - Joins
  • More attention on community forums
If you are looking to have an analytics tool for your company, or if you have a lot of data/data points.. then look no further. Sisense provide you with a comprehensive business intelligence tool for you to make the right decision with their intelligence capabilities. Don't build it yourself as it will take a lot of time and effort,.
Gal Chen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are using Sisense both for business and marketing analysis, and for product analysis. Therefore, our challenges vary, from more straightforward financial analysis to very case-specific cases, that require a different approach.
  • Easily answer common business questions
  • Helpful support team
  • Creating new widgets and making changes in the existing ones is fairly easy
  • Charts are limited and important options such as additional data on hover or sorting stacked bar charts by value. Some of these options can be achieved with Javascript though
  • Filtering on dashboard confuses a lot of the users. There is no easy way to filter a specific widget (not by editing it)
  • Drill downs are not very straightforward, and field names cannot be displayed differently on drill down
  • The default color schemes could be better
  • Querying data on the dashboard level is limited, and visually uncomfortable
  • No readymade templates
I believe it's very suitable for simple business cases and for presenting simple data. It's less suitable for more complex data sets, mainly because there's little options of querying raw data and plotting it on the go.
June 06, 2018

Using Sisense

Peter Breglio | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Currently, Sisense is being used to pull data from various systems and sources giving our Financial Planning & Analysis team a one-stop shop for analysis.
  • Ease of use especially when it comes to building widgets
  • Customer Support & Professional Services
  • Implementation Support
  • Accessing NetSuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure
  • Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)
If you are currently transacting/maintaining multiple systems Sisense "sits" on top of them nicely. the ability to not only link to existing systems but add flat files to the Elasticube directly gives you additional flexibility.
Shahar Beil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Initially, Sisense was used only by top management but now it's being used by almost all managers in some scale. We use the platform before taking business decisions and to monitor new procedures and projects.
  • Give junior and medium level managers more control over data and take data driven decisions.
  • Take control over large users data and attributes
  • Visualization and aesthetics of dashboards and widgets is top tier
  • No immediate support for extremely urgent issues like system errors/crashes or phone support
  • Viewers option to drill into data is somewhat clumsy and needs adjustments
  • Build time and duration expectancy changes a lot for no apparent reason.
  • There are no proper metrics regarding dashboards/tables use and workload. Effects optimization and schema size
Would highly recommend Sisense for small-medium companies.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sisense is being used by a number of areas within our organization.
  • Our board of directors appreciates the ability to present key metrics about our company on a single page. The graphs are easy to understand. The ability to gather information from disparate divisions and present a unified picture saves time and aids decision making.
  • Our division heads use it to get a picture of how their individual divisions are working. The ability to show the data in graphical form with minimal programming allows them to make better decisions for their departments.
  • Our compliance department uses the graphs to quickly find issues within the company. By highlighting outliers from a number of different systems, corrective actions can be taken quickly, eliminating potential legal issues.
  • Sisense can display data in a variety of formats, tabular or graphical, with no programming necessary for the display logic
  • One 'elasticube' or back end data source, can collect data from any number of different systems. Sisense provides connectors to more than 20 different back end technologies, including all of the leading databases and flat file formats. The Elasticube can contain a query that joins together data from disparate data sources.
  • The graphical front end facilitates filtering the back end dataset, both at design time and at run time, allowing the user to see just the necessary data set.
  • Graphical views can be linked, allowing the user to drill down to see more details of any part of the database.
  • My non-IT users are often confounded by the techniques necessary to build beautiful dashboards
  • The web version of the elasticube manager does not do everything that that the desktop application does. With version 7.1, this seems to be getting better. More to follow...
  • Our primary contact person keeps changing, leading to difficulties in continuity of support. On the plus side, it is nice having a dedicated support person.
  • Sisense is a dashboarding tool. It is very appropriate for delivering summary or exception data to the users, presenting it in a fashion that is easy to digest.
  • It is not as good at presenting tabular or raw data, showing the details that support the conclusion. If you need to see reams of data for the application, a reporting tool will be better suited to the job.
Score 9 out of 10
Vetted Review
Verified User
Incentivized

We are using Sisense as platform for providing reports and business intelligence for our customers. In essence, we are using the platform as OEMs.

With Sisense, we provide reports and insights for contact center solutions which we implement to our customers.

  • Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
  • Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
  • Great support from the both customer support and the user community.
  • Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
  • Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
  • Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.

Well suited for almost any BI implementation across any subject matter, and especially where a lot of data modelling must be performed on the data before used in the reports.

Somewhat lacking where the users/viewers of the dashboards need to have customization options of the dashboard per-user, such as when the same report might be used by different customers.

Wicus Verhoef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
SiSense is used to distribute data and information inside our organisation such that the right colleagues have access to the right data, ultimately to service our customers better. SiSense's configurable cube-level and row-level security makes this data and information sharing possible in a way that is compliant.
  • From the admin/data engineering perspective: Data preparation is very intuitive - the Elasticube builder interface makes the creation of the data structures (Elasticubes) very straightforward.
  • From the content creator's perspective: Dashboards are easy to create, maintain, copy and backup. Also, there are community-created D3 visualisation add-ins, which extends the standard set of widgets.
  • From users' perspective: Dashboard interaction is intuitive. Downloading the data underpinning graphs and tables (widgets) are easy.
  • From data compliance officers' perspective: setting data access controls are easy; these can be implemented at a dashboard level, Elasticube level and row level.
  • Elasticube builder only works on Windows (set to change in future releases).
  • The smallest possible rollout is to install SiSense Server on a Windows server. There is currently no stand-alone desktop version.
SiSense is great for going from zero to publishing engaging dashboards to a big audience quickly. You can quite easily go from having nothing to publishing sophisticated and beautifully designed dashboards in less than a week. Learning to use the technology is easy, pulling in data is easy and modeling data relationships is easy. Dashboard creation is also very intuitive and the so too is dashboard interaction.

If your use-case involves small installations with few users and/or a need to have offline access to packaged dashboards, SiSense might be a bit big for you: Sisense currently only has a server-based solution. To get to your dashboards you need to either have access to the machine where SiSense Server is installed or have web access to said server. There is currently no lite reader or desktop-only installation. This limitation would not have an impact in instances where the goal is to roll out an enterprise-wide BI solution, though.

Michael Lattimer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Sisense started being used by a single department and has taken off across multiple departments across the company. Our legacy and newer BI tools struggled with speed to develop and mash up different and large data sets - Sisense has bridged that gap and taken off as a result.
  • Ease of Use: Non-technical users can quickly get up to speed and become dashboard developers in a matter of a few days if they have a mind for data
  • Speed: Massive datasets are easily crunched on basic hardware. Ad hoc analysis on hundreds of millions of rows of transactional data is a snap
  • Support: The Sisense team from top to bottom is passionate about their product, and in fact when we log issues, we have a hard time keeping up to their speedy responses
  • Some of the enterprise functions are not fully baked (admins can't see all use and dashboards easily)
  • Missing a few critical connectors (e.g. Teradata)
Very well suited to rapid data mashup for massive datasets and self service BI deployment with a very smooth user experience
Score 10 out of 10
Vetted Review
Verified User
We brought Sisense into our company because we needed a solution that : (1) could scale for enterprise deployment, (2) enabled self-service analytics, and (3) allowed end-user customization. Our team provided data analytical support for the entire organization (100K+), so we needed a tool that would put the power of data mining and visualization back in the hands of the users. We compared other BI tools like Tableau, Pentaho, and Spotfire and found that Sisense was truly a leader in these three categories. In fact, bringing Sisense in-house for self-service analytics allowed us to scale back our development resources and focus our energy on other, value-generating endeavors.

However, the best part of using Sisense was the partnership. Not only where we assigned an account rep, but we had a dedicated product engineer at our finger tips to help with questions related to data modeling, dashboards, and custom enhancements. The service and attention we received from that duo was world-class. It is rare to work with a company of this size and consistently receive same-day service with high quality, knowledgeable engineers.

Overall, Sisense has a great, innovative product and is an excellent partner. You will not be disappointed with their service.
  • Service
  • IoT integration
  • Self-service
  • Not 100% web-based ....yet
Great for ...
(1) orgs that want to abandon the traditional DWH model and allow users to ingest data from ANYWHERE
(2) orgs that want teams to collaborate and move fast
(3) orgs that want to explore IoT integrations
Dan Sparks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Sisense to report KPIs to executives and managers. We use dashboards to provide insights and direction. We are currently developing dashboards we will expose to our customers and sales partners. Sisense is our platform for single source of truth and sharing consistent and correct information across the organization.
  • Ingesting and modeling data from multiple sources
  • Responsive web based dashboards that scale to many users
  • Customer obsession, we get quick answers to technical questions and new features almost every month.
  • The web page can be radically customized, but there's not a lot of documentation to help you
  • Some widgets don't work quite as expected or have little bugs
  • A wide variety of plugins exist, it's hard to know what all is out there and what works with your version
We've found Sisense to work well as an EDW, combining many data marts and sources in easy to understand data models. This also makes all your data easily surfaced into visualizations, empowering the curious and data scientists in the organization.
David Wit | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

EXL’s flagship CareRadius® platform integrates data from multiple sources and shares it in real time among health plans, practitioners, and members. It offers a holistic member view that automates identification, stratification and medical management for targeted, individualized interventions to improve health.

We selected Sisense to embed analytics into our product. Using Sisense, CareRadius provides interactive dashboards that communicate to the basic users and managers, results on KPIs by eliminating the need to understand the complex data source and calculations being made. Additionally, we use Sisense to provide ad hoc reporting, with data integrity and governance.

  • Dashboards (user interface) are intuitive resulting in limited implementation training.
  • You can use the simple as is user interface, or for the super user you can write custom scripts to control the behavior.
  • Sisense support, training, and materials make learning the product easy and enjoyable. Their product onboarding team ensures you are ready to go.
  • Hitting the production database is controlled and limited without setting up a data warehouse.
  • More native inclusion of predictive analytic formulas.
  • Expansion of built-in functions list to include items such as geometric mean.
  • Ability to display data results in a "form" type presentation for individual results.
Sisense is ideal for converting users from pouring through detailed reports that were extracted to a spreadsheet, to a big picture that tells the story and allows the user to determine actions required, right down to the specific. [It's also well suited for] building detailed models that stratify a population into actionable categories.
February 14, 2017

Solid BI Solution

Kirk Dudley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
As the premier company for cannabis industry data and insight, delivering fast, accurate, and visually appealing dashboards for our clients is mission critical. Sisense allows us to present data in a visually stunning manner that continually "wows" our clients, with the dashboards seamlessly integrated into our web portal. The ability to add in third party/custom plug ins, as well as community support for the plug-ins makes Sisense very flexible and powerful.
  • Once the data model(s) and formulas are set up, it's easy to get designers up to speed and creating their own dashboards quickly.
  • Excellent integration into web portals and white labeling.
  • The ability to add in third party/custom plug-ins, as well as community support for the plug-ins, makes Sisense very flexible and powerful.
  • Admins can't view all user dashboards - they must be shared by the user first.
  • Some settings can't have their default changed, forcing them to be set manually for each new dashboard.
  • Sorting abilities are limited to what's visible, with no ability to sort one column or labels based on the value in a non-displayed column.
As a market research/data company, Sisense is how we deliver our core product to our customers. Sisense excels at portal integration and white labeling. For experienced data analysts, it's not a great replacement for more traditional OLAP solutions, where drilling and slicing in and out of the data is a full-time position.
February 09, 2017

Sisense is a great value

Score 9 out of 10
Vetted Review
Verified User

Beyond simply presenting and extracting data, we have implemented interactive dashboards which visualize, but more importantly, analyze and correlate data to track performance and inform decision making. Sisense is a product that simplifies analytics for complex data by letting us prepare and analyze both big and disparate datasets. Sisense handles data preparation for analysis as well as dashboard visualization.

We are using it primarily to track and inform the performance of our employees across the entire university fundraising group.

  • It really does a great job handling very large data sets and mashes up various sources into a cohesive form.
  • It is very easy to go from raw data to a dashboard in no time flat.
  • The performance for the cost is great.
  • Visualizations could be more flexible especially in regard to labels.
  • Exporting reports continues to evolve and can use some improvements as it relates to exporting spreadsheets in particular.
  • Mobile accessibility is still in the developing stages.
I think it is a great choice for an institution that doesn't want a lot of overhead in regard to IT support or cost, who would prefer to do the work themselves. It does a great job of presenting material simply to a wide audience. It doesn't require that the vendor be available to deal with large data sets either.
Eric Zuehlke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are in the early stages of implementing Sisense to our sales and executive teams. We have been a company that relies heavily on the use of Excel to export data from our ERP system and prepare pivot tables for our teams to use to help understand the performance of the business. Sisense was chosen to move us from a company that was using Excel-based data that was up to 30 days old to a real-time data-driven company that can analyze and talk to data that is refreshed multiple times a day. The ease of use of the backend and frontend have allowed us to build the environment, validate the data, and roll out the initial dashboards in less than 4 months.
  • Sisense owns the implementation by assigning a customer success manager that has the power to assign resources as needed to help you accomplish your goals.
  • The GUI (both front-end and back-end) is very intuitive and user-friendly, which allows the company to adopt it quickly and allows the administrators to focus on the layout and usage of the dashboards.
  • The technical support team and professional services team are both very knowledgeable and helpful.
  • The onboarding process that you start with misses the mark. The concept is for you to start slowly and build over time, which can be a challenge if you are a technical person and want to move rather quickly.
  • The exporting feature could use some improvement. There are four total options for getting the data out of the browser to be able to share, but there are no templates that allow administrators to have control of the output of the exports.
Sisense is a great tool to provide non-technical users in your business [a way] to gain visibility to dashboards that display metrics defined by power users. It is well suited to bring in multiple sources of data and provide them in one interface to your user community. It is not well suited if you are looking for a tool to allow multiple users to perform analysis on your data and constantly change the metrics and parameters that are being investigated. The focus is on power users and administrators deploying dashboards that allow users to view metrics and slice data based on filters. The dashboards look very modern and the flexibility that the designers have to shape the dashboard is great.
Michał Becker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I was using SiSense PRISM as platform supporting our own www service. Our service provided a complex info about public contracts around Poland and we used PRISM as BI platform to generate Dashboards. Those Dashboards were used by our costumers to analyze situation on public contracts market and support them in decision to start with a given contract. Overall I see PRISM as a great tool, which requires not so much IT knowledge to operate and is not time consuming in terms of deployment and report or dashboard preparation. It is also very low on Hardware resources consumption.
  • Great at mashing up data from multiple different data sources.
  • Easy deployment, ETL process, Dashboard or Report preparation and distribution to end users.
  • Very low hardware usage so you probably wont need to invest huge money on new servers.
  • JS Extensions engine which allows to create really powerful tailored features.
  • Plug-ins in ETL tool are powerful, but configuration could be a little easier. Also JS extension in PRISM Web is powerful but could be a little more clear how to use.
  • Need to catch up with several common features for BI platform.
From my point of view it is perfect tool for any company which just starts with its first BI solution and are limited with money. Also great for companies which do not want to have a time consuming project to deploy. It depends on how large your data sources are, but probably you wont need to invest in any new hardware.
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