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Filter 22 vetted Site24x7 All-in-One Monitoring reviews and ratings
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August 28, 2020
Wellsource uses Site 24x7 across all our customer and critical services; including SQL, IIS, certificate validity, and server/service health. Using Site24x7 paired with Pager Duty has helped us meet our SLA obligations both internally and to our customers. We are able to track our SLA metrics at the customer level and provide reports detailing uptime and any outages that may have occurred with minimal effort.
- Can monitor almost any service you can think of.
- Monitoring from datacenters all over the world.
- Understandable and easy to use GUI.
- Very lightweight agent.
- Fair pricing.
- I wish the advanced monitors were not so expensive.
- It is a cloud solution, so it is necessary to open up outbound ports in all security zones.
- If you lose outbound internet service, all your internal servers will throw alarms and life gets extremely noisy.
July 26, 2019
Site24x7 is currently used within the IT department to monitor outages, both internal and external. If a server or website goes down, we rely on Site24x7 to alert IT staff. Since our website and associated servers need to have maximum uptime, knowing immediately that one or more are down is required for business, even if it happens outside of normal operating hours.
- Alerts: Site24x7 can be configured to send alerts in all sorts of ways, from email, to text messages, to even direct automated phone calls.
- Internal monitoring: An agent installed on one or more machines can monitor internal connectivity to other network devices. This means if connectivity to a server goes down, we often know about it before users alert us.
- External monitoring: Site24x7 also watched our websites and sends alerts if they're unreachable. It uses multiple locations to do so, which means if there's a partial network outage in some part of the country, we know who is affected.
- Analysis: Site24x7 sends a report when a site is back up, with an "analysis" of the outage. The idea is to help pinpoint the cause, but it's almost always useless.
- Overalerting on larger outages: Site24x7 sends an alert on every site that we have configured when they go down. A hierarchical setup would be better, or some way for it to recognize that if more than two sites are down simultaneously, it only needs to send one alert with that information. Getting 12 text messages at 1 AM is not fun.
- Complex setup: It takes a long time to set up everything for monitoring. Automation would be nice.
October 08, 2019
Across our whole organisation, we use it for quite a few of our clients. We monitor web servers AND on premise servers.
- The phone app is great - we often get alerts on that BEFORE we get the SMS message.
- Root cause analysis and the traceroute when something goes wrong.
- Generally an all round great product
- To be honest, I can't think of anything!
January 24, 2019
Our organization uses Site24x7 to monitor our corporate websites, with a mixture of API, transaction and speed tests. Its used to provide performance data and alerting, which is probably the most important aspect as we're a 24x7 company, and our websites need to have high availability around the clock, for customers. The problem we were facing with our previous provider (Smartbear) was the cost and a decision was made to look for a cheaper banded solution that provided most of the functionality that our provider at the time gave.
- Very clean website UI. Tests are well categorized and navigation is very simple.
- The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
- The cost of the platform is very cheap and the cost also scales at a low amount.
- No on-premise footprint. All cloud-based.
- The support element, unfortauntely, leaves a lot to be desired. Issues logged tend to take anywhere from a week to two weeks to resolve and despite chasing and escalating, there is no reduction in the time taken and in some instances, no resolution.
- The transaction recording technology based on selenium is poor. Its very basic and leaves a lot to be desired when trying to insert advanced checks.
- There is no playback functionality attached to the web browser recorder. You have to rely on screenshots and only after you have uploaded the recording.
- Having also sampled the cloud and server monitoring aspects they also provide, we found the features to be very lacking and not suitable for a medium to large enterprise company.
May 13, 2019
Site24x7 is used by our IT department as a monitoring tool for all of our critical infrastructure. It ensures that the proper individuals get notified when a critical server/service goes offline or if CPU usage or another parameter goes outside of the defined range. It solves the business problem of ensuring that we are able to keep to our SLA's in terms of service uptime.
- Ability to write complex rules that can define when alerts are triggered.
- Ability to organize different servers under groups.
- SSO Integration.
- We tend to get a lot of false positives as it is difficult to perfectly configure rules especially for very specific events like High CPU or disk usage.
- The interface is very extensive and at first, it's very difficult to navigate and figure out what is where.
- Some of the UI and usability could be improved, like setting maintenance periods and defining them.
May 13, 2019
We use Site24x7 across our whole organization. It is one of our uptime tools we use to monitor all of our sites. We use it along with other similar tools to ensure accuracy.
- Very accurate
- Not noisy
- Easy setup
- More features
- Better intergrations with platforms like TEAMS
May 09, 2019
We use it to monitor all the website we have here at WebCongress Inc. Also for certain clients.
- Daily monitoring of websites.
- Monitoring apps.
- Monitoring servers.
- Maybe just a better multi-client solution.
We use Site24x7 to monitor our production systems, whether that be internal or public websites. Being a web-based company, it's imperative we notified of any system failures or performance degradation.
It is used by our IT department but its reporting facilities allow us to provide organization of our website's uptimes and performance.
While we've always had 24x7 monitoring in place by other products, we migrated to Site24x7 primarily due to the cost savings compared to other similar offerings in this competitive space.
It is used by our IT department but its reporting facilities allow us to provide organization of our website's uptimes and performance.
While we've always had 24x7 monitoring in place by other products, we migrated to Site24x7 primarily due to the cost savings compared to other similar offerings in this competitive space.
- Mobile App: this is perfect as an out of hours engineer, allowing us to respond to alerts within seconds at 2 am rather than minutes.
- Cost: migrating to Site24x7 provided cost savings of over 70% compared to our previous solution.
- Internal services: the internal polling for our internal systems allows extra visibility we didn't have before from a transaction perspective.
- We do regularly get delays in email notifications. This hasn't caused any business impact, as SMS alerting has always been reliable, but can be frustrating to other parts of the business who want to be notified of issues as they happen.
- Support: we have found the support to be quite unresponsive unless escalated accordingly.
- The transactions recorder can be time-consuming to configure as you want.
We used it to monitor our infrastructure, allowing us to have a better idea of our environment. Mainly inside IT, but for example, the status page was used by the entire company.
- Status page
- Easy setup
- Quick agent setup
- More integrations
- Some free tiers
- Spread the product name
September 01, 2016
My organization utilizes Site24x7 as a synthetic test monitoring for all of our internal websites. We needed a way to simulate what our members are seeing from different geographical locations to determine response times and availability in real time.
- Fast and easy configuration. This is key when trying to make sure that we can deploy as quickly as possible.
- Web Console is easy to navigate. This is also fundamental in trying to review and determine where there may be issues.
- Administration functionality. Again, this is an extremely intuitive process. It doesn't require a lot of training to begin configuration and support of end users' needs.
- I really don't have anything negative to say about this tool. It is a lighter tool but for what my needs are it fits perfectly to fill that niche.
Site24x7 All-in-One Monitoring Scorecard Summary
Feature Scorecard Summary
What is Site24x7 All-in-One Monitoring?
Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.
Site24x7 All-in-One Monitoring Screenshots
Site24x7 All-in-One Monitoring Video
Site24x7 Overview
Site24x7 All-in-One Monitoring Downloadables
Site24x7 All-in-One Monitoring Integrations
PagerDuty, Slack, Zapier, ServiceNow IT Service Management, OpsGenie, Microsoft Teams, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Moogsoft, ConnectWise Manage, Amazon GuardDuty, Zoho Analytics (formerly Zoho Reports), Atlassian Jira Align (formerly AgileCraft), ManageEngine ServiceDesk Plus On-Demand, Amazon EventBridge, Webhooks
Site24x7 All-in-One Monitoring Competitors
Site24x7 All-in-One Monitoring Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
| Edition | Pricing Details | Terms |
|---|---|---|
| Starter | $9.00 | 10 monitors |
| Pro | $35.00 | 40 Monitors |
| Classic | $89.00 | 100 Monitors |
| Elite | $225.00 | 250 Monitors |
| Enterprise | $449.00 | 500 Monitors |
| Enterprise Plus Web | $899.00 | 2500 Monitors |
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.
Site24x7 All-in-One Monitoring Support Options
| Free Version | |
|---|---|
| Phone | |
| Live Chat | |
| Forum/Community | |
| FAQ/Knowledgebase | |
| Social Media | |
| Video Tutorials / Webinar |
Site24x7 All-in-One Monitoring Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |
| Supported Countries: | All countries |
| Supported Languages: | English, French, German, Spanish, Portugese, Chinese, Japanese, Danish, Italian, Dutch, Polish |