Site24x7 All-in-One Monitoring

Site24x7 All-in-One Monitoring

About TrustRadius Scoring
Score 8.1 out of 100
Site24x7 All-in-One Monitoring

Overview

Recent Reviews

Cost-effective and easy to use

8 out of 10
May 14, 2019
We use Site24x7 to monitor our production systems, whether that be internal or public websites. Being a web-based company, it's imperative …
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Quick and it works. Really!

10 out of 10
May 05, 2019
We used it to monitor our infrastructure, allowing us to have a better idea of our environment. Mainly inside IT, but for example, the …
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Popular Features

View all 11 features

Remote monitoring (11)

9.1
91%

Multiple Server Monitoring (10)

8.7
87%

Automated alerts and notifications (11)

8.7
87%

Performance data reports (10)

8.3
83%

Video Reviews

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Pricing

View all pricing

Starter

$9.00

Cloud
10 monitors

Pro

$35.00

Cloud
40 Monitors

Classic

$89.00

Cloud
100 Monitors

Entry-level set up fee?

  • $1 monitorsOptional
For the latest information on pricing, visithttps://www.site24x7.com/site24x7…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Monitoring Tasks

8.4
84%

Management Tasks

7.4
74%

Reporting

8.5
85%

Security

6.9
69%

Product Details

What is Site24x7 All-in-One Monitoring?

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Site24x7 All-in-One Monitoring Features

Monitoring Tasks Features

  • Supported: Remote monitoring
  • Supported: Network device monitoring
  • Supported: Multiple Server Monitoring
  • Supported: Multi-device monitoring
  • Supported: Automated alerts and notifications

Management Tasks Features

  • Supported: Policy-based automation

Reporting Features

  • Supported: Performance data reports
  • Supported: Customizable reporting
  • Supported: Data visualization
  • Supported: Risk analysis

Security Features

  • Supported: Antivirus and malware management

Additional Features

  • Supported: Website Monitoring
  • Supported: Server Monitoring (Windows, Linux and Mac OS)
  • Supported: APM (Java, .NET, Ruby, PHP and Node.js)
  • Supported: AWS Monitoring
  • Supported: Azure Monitoring
  • Supported: Google Cloud Platform Monitoring
  • Supported: Network Monitoring
  • Supported: VMWare Monitoring
  • Supported: IT Infrastructure Monitoring
  • Supported: Log Monitoring
  • Supported: Nutanix Monitoring
  • Supported: SNMP based Monitoring

Site24x7 All-in-One Monitoring Screenshots

Component wise metric breakdown in a Webpage Speed (Browser) monitorSummary page for a windows server monitorResponse time and outages summary for a DNS server monitorSummary page for traces run on a Java applicationDesktop and mobile view of a Website monitorHomepage view

Site24x7 All-in-One Monitoring Video

Site24x7 Overview

Site24x7 All-in-One Monitoring Downloadables

Site24x7 All-in-One Monitoring Integrations

Site24x7 All-in-One Monitoring Competitors

Site24x7 All-in-One Monitoring Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll countries
Supported LanguagesEnglish, French, German, Spanish, Portugese, Chinese, Japanese, Danish, Italian, Dutch, Polish

Comparisons

View all alternatives

Frequently Asked Questions

What is Site24x7 All-in-One Monitoring?

Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.

What is Site24x7 All-in-One Monitoring's best feature?

Reviewers rate Remote monitoring highest, with a score of 9.1.

Who uses Site24x7 All-in-One Monitoring?

The most common users of Site24x7 All-in-One Monitoring are from Mid-sized Companies (51-1,000 employees) and the Financial Services industry.

Reviews and Ratings

 (28)

Ratings

Reviews

(1-13 of 13)
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Rob Domenico | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Certificate monitoring
  • Drive space and uptime warning notifications
  • Cloud resource auto discovery options to keep new systems monitored immediatly
  • Scripting language options (AWS cli, PowerShell, bat, API, python, C, etc..)
  • Ability to edit an existing maintenance schedule, vs creating a new one each time
  • Grouping of emails to SMS and non SMS alerts to save on false alerts
  • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
Wes Dunaway | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Can monitor almost any service you can think of.
  • Monitoring from datacenters all over the world.
  • Understandable and easy to use GUI.
  • Very lightweight agent.
  • Fair pricing.
  • I wish the advanced monitors were not so expensive.
  • It is a cloud solution, so it is necessary to open up outbound ports in all security zones.
  • If you lose outbound internet service, all your internal servers will throw alarms and life gets extremely noisy.
Robert Paul | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Alerts: Site24x7 can be configured to send alerts in all sorts of ways, from email, to text messages, to even direct automated phone calls.
  • Internal monitoring: An agent installed on one or more machines can monitor internal connectivity to other network devices. This means if connectivity to a server goes down, we often know about it before users alert us.
  • External monitoring: Site24x7 also watched our websites and sends alerts if they're unreachable. It uses multiple locations to do so, which means if there's a partial network outage in some part of the country, we know who is affected.
  • Analysis: Site24x7 sends a report when a site is back up, with an "analysis" of the outage. The idea is to help pinpoint the cause, but it's almost always useless.
  • Overalerting on larger outages: Site24x7 sends an alert on every site that we have configured when they go down. A hierarchical setup would be better, or some way for it to recognize that if more than two sites are down simultaneously, it only needs to send one alert with that information. Getting 12 text messages at 1 AM is not fun.
  • Complex setup: It takes a long time to set up everything for monitoring. Automation would be nice.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Mobile App: this is perfect as an out of hours engineer, allowing us to respond to alerts within seconds at 2 am rather than minutes.
  • Cost: migrating to Site24x7 provided cost savings of over 70% compared to our previous solution.
  • Internal services: the internal polling for our internal systems allows extra visibility we didn't have before from a transaction perspective.
  • We do regularly get delays in email notifications. This hasn't caused any business impact, as SMS alerting has always been reliable, but can be frustrating to other parts of the business who want to be notified of issues as they happen.
  • Support: we have found the support to be quite unresponsive unless escalated accordingly.
  • The transactions recorder can be time-consuming to configure as you want.
Gary Smolyak | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Ability to write complex rules that can define when alerts are triggered.
  • Ability to organize different servers under groups.
  • SSO Integration.
  • We tend to get a lot of false positives as it is difficult to perfectly configure rules especially for very specific events like High CPU or disk usage.
  • The interface is very extensive and at first, it's very difficult to navigate and figure out what is where.
  • Some of the UI and usability could be improved, like setting maintenance periods and defining them.
Rob Bates | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
  • The support element, unfortauntely, leaves a lot to be desired. Issues logged tend to take anywhere from a week to two weeks to resolve and despite chasing and escalating, there is no reduction in the time taken and in some instances, no resolution.
  • The transaction recording technology based on selenium is poor. Its very basic and leaves a lot to be desired when trying to insert advanced checks.
  • There is no playback functionality attached to the web browser recorder. You have to rely on screenshots and only after you have uploaded the recording.
  • Having also sampled the cloud and server monitoring aspects they also provide, we found the features to be very lacking and not suitable for a medium to large enterprise company.
Jayson E. Conry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Fast and easy configuration. This is key when trying to make sure that we can deploy as quickly as possible.
  • Web Console is easy to navigate. This is also fundamental in trying to review and determine where there may be issues.
  • Administration functionality. Again, this is an extremely intuitive process. It doesn't require a lot of training to begin configuration and support of end users' needs.
  • I really don't have anything negative to say about this tool. It is a lighter tool but for what my needs are it fits perfectly to fill that niche.