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ManageEngine Site24x7

ManageEngine Site24x7

Overview

What is ManageEngine Site24x7?

Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.

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Recent Reviews
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Popular Features

View all 11 features
  • Remote monitoring (12)
    9.0
    90%
  • Automated alerts and notifications (12)
    9.0
    90%
  • Multiple Server Monitoring (11)
    9.0
    90%
  • Performance data reports (11)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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Starter

$9.00

Cloud
10 monitors

Pro

$35.00

Cloud
40 Monitors

Classic

$89.00

Cloud
100 Monitors

Entry-level set up fee?

  • $1 monitors
    Optional
For the latest information on pricing, visithttps://www.site24x7.com/site24x7…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Monitoring Tasks

Various types of monitoring

9
Avg 8.0

Management Tasks

Various tasks required to keep systems running smoothly

7.4
Avg 7.4

Reporting

Report generation to help with system monitoring tasks

8
Avg 7.6

Security

Management of security aspects of system monitoring

6.6
Avg 6.6
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Product Details

What is ManageEngine Site24x7?

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

ManageEngine Site24x7 Features

Monitoring Tasks Features

  • Supported: Remote monitoring
  • Supported: Network device monitoring
  • Supported: Multiple Server Monitoring
  • Supported: Multi-device monitoring
  • Supported: Automated alerts and notifications

Management Tasks Features

  • Supported: Policy-based automation

Reporting Features

  • Supported: Performance data reports
  • Supported: Customizable reporting
  • Supported: Data visualization
  • Supported: Risk analysis

Security Features

  • Supported: Antivirus and malware management

Additional Features

  • Supported: Website Monitoring
  • Supported: Server Monitoring (Windows, Linux and Mac OS)
  • Supported: APM (Java, .NET, Ruby, PHP and Node.js)
  • Supported: AWS Monitoring
  • Supported: Azure Monitoring
  • Supported: Google Cloud Platform Monitoring
  • Supported: Network Monitoring
  • Supported: VMWare Monitoring
  • Supported: IT Infrastructure Monitoring
  • Supported: Log Monitoring
  • Supported: Nutanix Monitoring
  • Supported: SNMP based Monitoring

ManageEngine Site24x7 Screenshots

Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view

ManageEngine Site24x7 Video

Site24x7 Overview

ManageEngine Site24x7 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll countries
Supported LanguagesEnglish, French, German, Spanish, Portugese, Chinese, Japanese, Danish, Italian, Dutch, Polish

Frequently Asked Questions

Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.

SolarWinds Pingdom, SolarWinds Server & Application Monitor, and AppDynamics are common alternatives for ManageEngine Site24x7.

Reviewers rate Remote monitoring and Network device monitoring and Multiple Server Monitoring highest, with a score of 9.

The most common users of ManageEngine Site24x7 are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(34)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Martin brusac | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
One of the standout features is the proactive alerting system. Site24x7 promptly notifies us of potential issues, enabling our team to address them before they escalate. This has been crucial in preventing downtime and ensuring a seamless experience for our end-users. When issues do arise, Site24x7 simplifies the process of root cause analysis. I can drill down into detailed performance metrics for each component of our applications, from databases to external services. This has significantly reduced the time it takes to identify and resolve issues, minimizing the impact on our users.
  • User Experience Monitoring
  • Real-Time Performance Insights
  • Proactive Issue Resolution
  • Customer Support
  • Web Design
  • Model Pricing
Site24x7 All-in-One Monitoring is well-suited for organizations with diverse IT infrastructures, including networks, servers, applications, and cloud services. For very small-scale environments with minimal IT infrastructure, a comprehensive all-in-one monitoring solution like Site24x7 might be more than what is necessary
Monitoring Tasks (5)
90%
9.0
Remote monitoring
90%
9.0
Network device monitoring
90%
9.0
Multiple Server Monitoring
90%
9.0
Multi-device monitoring
90%
9.0
Automated alerts and notifications
90%
9.0
Management Tasks
N/A
N/A
Reporting (4)
80%
8.0
Performance data reports
90%
9.0
Customizable reporting
80%
8.0
Data visualization
70%
7.0
Risk analysis
80%
8.0
Security
N/A
N/A
  • Reduced Downtime and Increased Availability
  • Improved User Experience and Customer Satisfaction
  • Optimized Resource Usage and Cost Savings
Integration with the cloud is notably simpler compared to other available tools, significantly streamlining the process for users. Furthermore, it's important to highlight that the associated cost of this integration is substantially lower, resulting in significant savings for those who choose this solution. This efficient and cost-effective approach makes our proposal even more appealing to those looking to optimize their operations without compromising their budget.
15
1
IT Manager
  • User Experience Monitoring
  • Alerting and Notification
  • Cloud Infrastructure Monitoring
  • Integration with IoT Devices
  • Customized User Journey Analytics
No
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Evaluate the flexibility for customization within the monitoring tool.
  • Implemented in-house
No
Change management was a major issue with the implementation
  • Systems not supported.
They rarely don't know how to answer any of my questions.
No
They played a crucial role in the product implementation. Their substantial contribution proved to be pivotal in the successful execution of the project. Their dedication, expertise, and collaboration were essential in achieving the set objectives. In summary, their involvement was not only pivotal but also invaluable in the product implementation process.
The user-friendly interface and intuitive design of Site24x7 may be attractive to organizations looking for a monitoring tool that is easy to set up and navigate.
  • Cloud Monitoring
  • Alerts
  • APM
  • Integration with other tools.
Yes
Very well
Wes Dunaway | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Wellsource uses Site 24x7 across all our customer and critical services; including SQL, IIS, certificate validity, and server/service health. Using Site24x7 paired with Pager Duty has helped us meet our SLA obligations both internally and to our customers. We are able to track our SLA metrics at the customer level and provide reports detailing uptime and any outages that may have occurred with minimal effort.
  • Can monitor almost any service you can think of.
  • Monitoring from datacenters all over the world.
  • Understandable and easy to use GUI.
  • Very lightweight agent.
  • Fair pricing.
  • I wish the advanced monitors were not so expensive.
  • It is a cloud solution, so it is necessary to open up outbound ports in all security zones.
  • If you lose outbound internet service, all your internal servers will throw alarms and life gets extremely noisy.
While Site24x7 can monitor almost anything, it is the most cost effective when using its basic monitor. The basic monitor covers certificate health, web sites/services, general server health, IIS health, and much more.

The advanced monitors cover SQL, Microsoft Failover Clustering, etc. but even though we get three advanced monitors with the initial subscription, we don't use them because the SQL monitoring can be very noisy without some fine-tuning. It wasn't uncommon to get woken up at 3 am because of a SQL anomaly that tripped a metric.
Monitoring Tasks (5)
54%
5.4
Remote monitoring
100%
10.0
Network device monitoring
N/A
N/A
Multiple Server Monitoring
100%
10.0
Multi-device monitoring
N/A
N/A
Automated alerts and notifications
70%
7.0
Management Tasks (1)
N/A
N/A
Policy-based automation
N/A
N/A
Reporting (4)
62.5%
6.3
Performance data reports
80%
8.0
Customizable reporting
80%
8.0
Data visualization
90%
9.0
Risk analysis
N/A
N/A
Security (1)
N/A
N/A
Antivirus and malware management
N/A
N/A
  • We know exactly where we stand with our SLA obligations and are able to make informed decisions.
  • Rapidly respond to outages, again allowing us to positively affect our downtime and SLA numbers.
  • Nagios XI and SolarWinds Remote Monitoring & Management (RMM)
Initially, it came down to price. But, if you don't mind having a cloud monitoring solution (versus on-prem) then in my opinion Site24x7 is much easier to setup/manage/configure/use than other options I have managed in the past. Adding monitors takes seconds and I spend almost no time worrying about my monitoring solution and whether it is working properly or not.
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Rick Pearson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Across our whole organisation, we use it for quite a few of our clients. We monitor web servers AND on premise servers.
  • The phone app is great - we often get alerts on that BEFORE we get the SMS message.
  • Root cause analysis and the traceroute when something goes wrong.
  • Generally an all round great product
  • To be honest, I can't think of anything!
Works well when the system is connected to the internet OR you have the ability to download their Windows app.
Monitoring Tasks (5)
100%
10.0
Remote monitoring
100%
10.0
Network device monitoring
100%
10.0
Multiple Server Monitoring
100%
10.0
Multi-device monitoring
100%
10.0
Automated alerts and notifications
100%
10.0
Management Tasks (1)
100%
10.0
Policy-based automation
100%
10.0
Reporting (4)
42.5%
4.3
Performance data reports
100%
10.0
Customizable reporting
70%
7.0
Data visualization
N/A
N/A
Risk analysis
N/A
N/A
Security
N/A
N/A
  • For the price it is just too good to NOT use - we have many happy customers.
Have had limited need for support but when we have asked questions they have been well covered.
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