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Sitecore Experience Manager has been widely adopted by various organizations for its diverse range of use cases. With its efficient …
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What is Sitecore Experience Manager?
Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its…
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- Role-based user permissions (19)9.090%
- Code quality / cleanliness (18)9.090%
- Admin section (18)9.090%
- WYSIWYG editor (19)8.080%
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What is Sitecore Experience Manager?
Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and…
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What is Sitecore Experience Manager?
Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and authors to create display rules and content within the context of the page in an integrated process. It allows the creation of blogs, wikis, polls, integrates with social media, and is mobile-accessible for end users so as to provide a varied and tailored environment that is sensitive to visitor characteristics. Localization and regionalization allow the end user to see content in their home language. Analytics track visitor behavior, which aids in the generating of marketing reports and facilitating rule-based targeting. Experience Profiles give a rich understanding of single or groups of similar individuals, to give customer insights. The Sitecore Experience Database contains customer data and can draw additional data from CRM connected to it, for profiling visitors. Sitecore also has an AppCenter, where features can be augmented and expanded.
Sitecore is a paid platform for businesses of all sizes, and pricing varies accordingly with implementation and scale. Its licensing models is based on the number of Sitecore server installations and simultaneous users. When it is implemented as an Intranet pricing varies according to number of employees with access to it.
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Sitecore Experience Manager Competitors
Sitecore Experience Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Cascade CMS, Crownpeak CMS, and Elcom Platform are common alternatives for Sitecore Experience Manager.
Reviewers rate Role-based user permissions and Code quality / cleanliness and Admin section highest, with a score of 9.
The most common users of Sitecore Experience Manager are from Enterprises (1,001+ employees).
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- Business Problems Solved
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Sitecore Experience Manager has been widely adopted by various organizations for its diverse range of use cases. With its efficient content management capabilities, authors have been able to easily update and publish site content at any time, resulting in streamlined content management processes. Additionally, Sitecore's ability to host multiple sites on a single instance has led to cost savings on maintenance and license fees.
The analytics features of Sitecore have proven invaluable in tracking visitor engagement and providing out-of-the-box dashboards and reports. This has allowed organizations to gain valuable insights into their website performance and make data-driven decisions. The Webform marketers module has enabled the creation of offline registration pages and seamless integration with external systems, empowering marketers to generate leads and improve customer interactions.
Sitecore's Web Content Management functionality has been highly effective in managing websites, enabling regular updates, new page additions, and edits. The user-friendly interface has made it accessible for non-technical employees to manage content and documents, including marketing and pricing functions. By consolidating assets into a single repository, Sitecore has also improved turnaround times for managing multiple websites.
For digital marketing teams, Sitecore has proven to be an indispensable tool. It has facilitated lead generation forms, product promotions, and event pages, allowing marketers to effectively engage with their target audience. Furthermore, the platform's robustness and ease of use have made it a popular choice across different brands, enabling customization and building custom layers on top of the out-of-the-box code.
In the realm of e-commerce applications, Sitecore has excelled in managing products, partner networks, training, and services. Its seamless integration with backend membership databases has provided users with a smooth experience for event registration and community engagement. Moreover, as a content entry point for websites, Sitecore has offered initial orientation and ongoing support from organizations.
The versatility of Sitecore is further showcased in its ability to address challenges such as updating webpages, customizing web content, and automating SEO requirements. It has allowed businesses to meet their CMS needs while providing the flexibility for customization based on unique business requirements. Both marketing and IT users have relied on Sitecore for editing pages and content on organization websites.
One of the standout features of Sitecore is its ability to deliver contextual marketing and content experiences. This fosters customer loyalty and drives business value by tailoring user journeys based on customer preferences. Through functionalities like A/B testing and personalization, organizations can optimize their customer experiences to increase conversions and build lasting relationships.
Sitecore's collaborative capabilities have
Seamless Integration with External Systems: Multiple reviewers have praised Sitecore Experience Manager for its ability to seamlessly integrate with external systems such as CRM platforms, email platforms, and social platforms. This integration has allowed users to easily create personalized experiences on their websites, enhancing customer engagement and satisfaction.
Robust API for Custom Solutions: Several users have been impressed by the robustness and depth of Sitecore Experience Manager's API. They have found that this feature provides maximum flexibility for developers to implement custom solutions and integrations. This level of customization has enabled businesses to tailor the software according to their specific needs, resulting in a highly adaptable and efficient solution.
Suitability for Enterprise-level Requirements: Many reviewers have highlighted that Sitecore Experience Manager is designed to meet enterprise-level requirements. This indicates that the software can handle heavy loads and perform reliably even in demanding environments. The scalability and reliability of Sitecore Experience Manager make it suitable for high-traffic sites, ensuring a seamless user experience regardless of the volume of traffic or complexity of operations.
Challenging and non-intuitive user interface: Several users have found the user interface of Sitecore to be challenging and not user-friendly, especially when dealing with complex features and functionalities.
Maturing email marketing capabilities: Some users have expressed that the email marketing capabilities of Sitecore are still maturing, with limitations in terms of volume capacity and advanced features.
Difficulty finding suitable e-commerce solutions: Many users find it difficult to determine the most suitable e-commerce solution for their specific business needs among the multiple options offered by Sitecore and its partners.
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April 26, 2018
Strong CMS for Personalized, Contextual Experiences
We use Sitecore with our clients to help them deliver contextual marketing and content experiences to their customers, cultivating customer loyalty and ultimately driving value back for the business. We also use Sitecore's experience management and analytics platforms to understand how users are interacting with our websites so we can learn and tailor experiences according to each person's needs.
- Customer Profiles - the ability to identify key features on the site and flag those interactions to tie customer visits back to specific persona types.
- Lead Scoring - the ability to establish a funnel for leads and use this funnel to assign a score or qualification within the sales funnel.
- Personalization - the ability to tailor experiences to unique customer segments based on their needs, identifiying and optimizing the experience in real-time.
- A/B Testing - the user experience for setting up a new test is a little clunky and doesn't make experience creation very intuitive.
December 08, 2017
Works well for managing larger websites
Our team uses Sitecore for all our website content management needs. I work on the editorial team and primarily use Sitecore to publish daily articles and blog posts. Our marketing and product management teams use Sitecore to build lead generation forms, product promotions, event pages, and more. Almost every department in our organization uses Sitecore every day. It's the way we build and store our web content.
- Storage -- we have a robust website, with hundreds of pages. Sitecore can house it all quite easily.
- Organization -- I love how easily we can set up a folder based structure for naming conventions, etc. It makes it really easy to find what I need.
- I wish Sitecore had better staging and publishing options. In the version we currently use, we're unable to preview a post before it goes live.
- The video embed widget can be a little wonky. I wish the support of multimedia was a bit more robust. This is where a CMS like WordPress gets the edge.
- From my experience, Sitecore does not work well in Google Chrome. Not a deal breaker, but a little annoying. I have the best luck running Sitecore in Firefox.
October 25, 2017
Heavy implementation not for everyone
We use Sitecore to manage all our web content that gets used in large venues such as airports as well as military bases to sell and provide wireless services.
- Content and styling separation
- Customizability of the platform
- Work flow of publishing
- For good authoring experience for content authors, heavy development to customize the interface is necessary
- Learning curve for developers and users is very high
- A/B testing is hard to set up
- Personalization is hard to setup
September 15, 2016
Sitecore the Core of our Website
Score 10 out of 10
Vetted Review
Verified User
We primarily use Sitecore for marketing our products. Each group is able to update their own content pages, while the web marketing team for the whole company is able to specify required items and set layouts. This gives our regional directors the ability to own their content while the national marketing team is able to apply a common interface.
- The ability to build and extend Sitecore so that it does exactly what you want is a key selling point to our organization.
- Building custom reusable blocks while difficult at first has helped us to leverage code to shorten time for subsequent improvements.
- The user level permissions help us keep section administrators from accidentally taking down the entire site.
- Publishing workflow ensures that we present a consistent message, and saves us from "accidental sales" where we advertise products for $1 instead of the $200,000 we expect.
- Requires a well trained Sitecore development team (difficulty of 8 on a scale of 1-10), also the entry level content author has a pretty steep learning curve (probably a difficulty of 4 on the same scale).
- Sometimes it is hard to find the right place to make a site-wide change. Making a change that looks good in one place may be overriding the default behavior for only that one place. Experience will help developers spot these situations without pulling out too much of their hair.
- Production requires very robust infrastructure to ensure the site performs at its best. In addition Sitecore developers need higher end machines than normal developers do to keep tests running smoothly.
- Structural changes are completed using zipped xml files called packages. This requires careful ordered installation, last I checked there was no way to merge all changes for a release into one package. This could mean in a very large deployment, a release admin would need to run through 200 or more upload and install commands through a web browser.
August 09, 2016
Sitecore review
I have implemented websites with Sitecore both at my current job and previous ones. At both places we acted as a digital agency building out Sitecore sites for our clients. It was selected for a variety of reasons across the different clients, including: robustness, easy of use, how easy it is to build layers on top of the out of the box code, .Net requirement.
- Sitecore is very extensible. It gives you a very good foundation out of the box for content management, while also allowing you to build or add modules and frameworks on top of it.
- Sitecore provides a very robust set of admin tools for creating the data structures, content types, taxonomies, and permissions for websites. With regards to the competition, the tools, in my experience, I much more powerful.
- Sitecore allows for a diverse set of environment set ups. It is easy to set up something as simple as a 2 server (dev/prod) setup or a multi server setup with many workflow states in between.
- The templating system in place at the time of our using Sitecore (version 6) could be slow and clunky. We ended up modifying it to fit our dev needs.
January 26, 2016
Great Balance Between Functionality and Usability
Sitecore Web Content Management is used to manage our organization's website. It is used by our marketing and communications team. It allows us to update our website, add new pages, and make edits.
- Flexibility for Design: Sitecore has a lot of flexibility for changing the design of pages. You can select what will show and not show, switch out sidebar elements, etc. You can update navigation and change the ordering very simply.
- Publish Workflow: You can easily save versions and revert back. You can set locks on who can publish and require approval before publishing.
- Redirects: You can create redirects within the tool very easily.
- Easy to Use: Sitecore is very easy to pick up and use.
- For the most part, the editor works really well, but sometimes you need to get into the HTML to fix things.
- Sometimes things can get lost (probably more a result of my company's lack of organization), but if I want to edit a particular feature, sometimes it is hard to find out where that feature lives.
July 17, 2015
A Sitecore overview
My organization sets up Sitecore for the client and configures the Sites according to business needs. The users use Sitecore as content entry point for their site. My organization helps with the initial orientation and we teach our clients how to use sitecore and also support them if they run into application issues. My whole organization deals with sitecore - developers implement/support it, marketers market the product. It addresses problems like how to make updating webpages easier and quicker for clients, provide client with data to customize web content for more customer acquisition, automate SEO requirements like sitemap generation, etc.
- Marketers do not have to depend on developers to update web pages, add new pages/functionality.
- Marketers do not need to guess customer interest. With Sitecore Analytics, marketers know exactly how to veer the web content towards meeting more and more customer needs and also acquiring more and more customers.
- A lot of third party tools like Salesforce can be easily integrated to Sitecore.
- Sitecore requires bigger databases and they grow large very quickly. Not viable for smaller ecommerce establishments.
- Marketers are sometimes too much use to having a developer work with them, where they can change/update css or js along with page content. It becomes difficult to make them understand that they cannot update CSS/JS only through Sitecore without a code change.
- Need more analysis into the database and database management side of Sitecore.
December 20, 2014
Sitecore Web Content Management
Score 7 out of 10
Vetted Review
Verified User
We use Sitecore to build and edit our corporate website. We only use sitecore currently with marketing and IT users.
- Very robust tool.
- Allows advances users to set up templates that less technical users can use to build pages.
- Easy approval process.
- Tool can crash unexpectedly and all unsaved work is lost
- Not user friendly for non-tech users
December 09, 2014
Why we recommend and implement Sitecore
We have been a long time partner of Sitecore doing implementations for customers across the globe. The Sitecore platform has several major components.
1) CMS - The primary content management system, Sitecore has a robust publishing capability, multilingual capabilities, a great separation of presentation and content for easy control of design.
2) DMS/CEP - The Digital Marketing Suite and Customer Engagement Platform provide ground breaking capabilities to digital marketers. Focused on the ability to personalize the experience for each visitor this platform integrates into your existing CRM platform to allow for implicit (session based personalization) and explicit (data from your CRM personalization). In addition these components of Sitecore include analytics, AB testing, and content scoring.
3) ECM - The email campaign manager let's Sitecore close the loop between visitors across devices. The platform is at its core a strong marketing automation and email delivery solution.
The best part about the way Sitecore handles everything is as a single solution. Not making you purchase multiple modules, saas solutions, etc...
- We use Sitecore for their ability to integrate well with external systems; IE CRM Platforms, Email Platforms, Social Platforms, etc...
- Because of the ease of integrations to platforms with lots of customer data it is easy to create personalization on your website with Sitecore
- We utilize the Sitecore ECM (Email Campaign Manager) because it allows us to build personalized emails inside of marketing automation
- Sitecore is working hard to improve their web analytics capabilities
- Sitecore is working hard to improve the volume of email their system can handle
- Sitecore is working with partners to improve their ecommerce story
November 26, 2014
Sitecore CMS: when platform extensibility is a must
Score 10 out of 10
Vetted Review
Verified User
At Promega, we use Sitecore as the content management system (CMS) for our public website (http://www.promega.com). The content management environment is used by a fairly diverse set of content editors who work together to create, manage, curate, and maintain our website content.
My team (Web Team) supports the content editors by creating new page types and templates, as well as extending the default Sitecore behavior to more appropriately match the needs of the organization.
My team (Web Team) supports the content editors by creating new page types and templates, as well as extending the default Sitecore behavior to more appropriately match the needs of the organization.
- Extensibility
- Performance
- User friendliness
- Developer community is still evolving and growing
- Learning curve for some operations (content editor or developer) can be steep
November 14, 2014
Use Sitecore : Win Customers for Life
Score 10 out of 10
Vetted Review
Verified User
We are an CMS implementing agency where we suggest use of world class CMS which meets client requirements. Time and again we have suggested clients to use Sitecore and it has lived up to its expectations, Great Platform for anyone who is looking into CMS.
So currently I have 6 clients who are using Sitecore Content Management System as their primary CMS
So currently I have 6 clients who are using Sitecore Content Management System as their primary CMS
- Fully Customizable because it runs on Microsoft Stack (.NET and SQL)
- Excellent Customer Engagement Platform called DMS
- Very Good Technical Customer Service
- Never felt that a must be aspect of CMS is missing in sitecore
- With my 6 years of Sitecore Experience I can say Sitecore is Perfect and ever evolving
- Sitecore seem to fit perfectly for CMS in any organization
April 12, 2014
Sitecore - Excellent enterprise level CMS
Score 9 out of 10
Vetted Review
Verified User
Sitecore is being used by the marketing department to provide content management capabilities to the company websites. It's a robust web platform that allows us to implement complex web solutions that comply with multiple requirements from the marketing department. It allows to manage web content by providing a complete set of tools like versioning, workflows, templates, among others.
- Robust and in-depth API to offer maximum flexibility when implementing custom solutions
- Features designed to support enterprise level requirements and ready to be used in high traffic sites.
- Easy to use for content editors and highly flexible, robust and fully featured for developers.
- High learning curve if you want use its advanced features
- It can get overly complex if good implementation practices are not followed
- Deployments are fairly complicated
February 18, 2014
Finally, a CMS that delivered as promised.
Score 9 out of 10
Vetted Review
Verified User
In 2009 we implemented Sitecore to run our public facing website and a couple of microsites. We then expanded the Sitecore's scope to include content and document management of our partner extranet in 2011. Sitecore has been successful in allowing non-technical employees to manage content and documents, including marketing and pricing related functions. It also allowed us to consolidate assets into a single repository which has significantly improved our turn around times for multiple web sites.
- User-friendly managment of assets, even for non-technical users
- Great for multi-site publishing
- Delivered on time and on budget, which is rare in the CMS segment
- Limited amount of customization required to achieve our business goals
- Limited availability of skilled resources (but they are out there)
- GUI largely limited to Internet Explorer
- We've had trouble scheduling publications