Sitecore Experience Manager Reviews

120 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.1 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 26)

Companies can't remove reviews or game the system. Here's why.
December 12, 2019
Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

The main reason to use Sitecore is if you want to develop something completely custom. It can be a fit if you have a large budget and a specific vision that can't be achieved with a more off-the-shelf solution. It also has good features for controlling the publication of new content through multi-step in-ouse approval processes. Sitecore is very capable, but I would try to avoid Sitecore if you can because it is a beast to work with and is very expensive to implement.
Read this authenticated review
December 08, 2017
Erica Marois | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I think Sitecore is best suited for very robust, multi-page websites. If you're trying to set up a simple blog, Sitecore is not for you. If you need to build out a website that supports multiple product lines, Sitecore could be a good option. I appreciate the back-end user experience and the level of organization available. E-commerce can be a challenge. If you're looking to sell products from your website and don't have an in-house IT team, you may need to consider a more plug and play option.
Read Erica Marois's full review
October 04, 2017
Pooja Sawant | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

This is a good CMS with good customization which may solve your varied business needs but it has a learning curve. It is not as simple as other CMS tools in the market.
Read Pooja Sawant's full review
February 24, 2017
s c | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you have a small to medium size business and moderate consumer traffic on the sites (not like a million hits per day), then you can just go ahead and start using Sitecore with all features, with a small developer base. This saves a lot of costs as you don't need to depend on any third party for analytics, personalization or A/B testing etc. But, if you are looking for a solution for an enterprise, a proper assessment needs to be done on the team structure and [you need to] establish processes to better manage the Sitecore platform.
Read s c's full review
October 31, 2016
Laxmi Srinivas Samayamantri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you have a small to medium size business and moderate consumer traffic on the sites (not like a million hits per day), then you can just go ahead and start using Sitecore with all features, with a small developer base. This saves a lot of costs as you don't need to depend on any third party for analytics, personalization or A/B testing etc. But, if you are looking for a solution for an enterprise, a proper assessment needs to be done on the team structure and [you need to] establish processes to better manage the Sitecore platform.
Read Laxmi Srinivas Samayamantri's full review
August 09, 2016
Alex Lada | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Sitecore has proven to be the best and most powerful CMS option for clients that need more enterprise level solutions, while also having the budget to afford it. It readily adapts to any situation and any sized project. It also really excels in environments that require complex workflows and many user permission groups. Sitecore is less appropriate for smaller sized sites or clients with a more limited budget. The price can become prohibitive for smaller clients, but if they can afford it, Sitecore really outshines the competition.
Read Alex Lada's full review
January 26, 2016
Laura Bruss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Sitecore Web Content Management is very well suited for a web team to use to manage an organization's own website because there are so many features and capabilities that a developer rarely has to get involved. You have a lot of flexibility to do many things you need, and there is only a small learning curve. However, I have worked in the past for clients that have very little technical experience, and this might be a little bit too complicated for someone like that to pick up.
Read Laura Bruss's full review
November 11, 2015
Aaron Branson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source

Likelihood to Recommend

Sitecore is an enterprise-level CXM...not just a CMS. It is a great foundation for the marketing technology stack of an organization that has the resources and need for high-powered experience marketing. For organizations that just need a CMS, it is possible that Sitecore may be overkill. I liken Sitecore to a Ferrari. It is a high-performance machine, but to get the most out of it, you also need a professional driver (i.e. trained users), expert mechanics (i.e. an experienced partner), and invest in regular maintenance and performance tuning.
Read Aaron Branson's full review
February 19, 2016
Nancy Martineau | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Sitecore Web Content Management is well suited for multiple markets/product lines and product management across websites and addressing many types of customers in different languages.
Read Nancy Martineau's full review
July 17, 2015
Chinmayee Patnaik | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

  1. How big is your organization (if small, do not use)?
  2. How open are you to researching your customer data and investing time towards creating web content based on your research (if not too open, do not use)?
  3. How much customized functionality do you have in your site like search, CRM, Newsletters (if more, do not use)?
Read Chinmayee Patnaik's full review
April 26, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
Read this authenticated review
December 09, 2014
Chris Spears, CMTO | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source

Likelihood to Recommend

We believe in Sitecore as a product because the functionality is all part of the same package. Unlike other marketing technology vendors in the CMS space Sitecore as built all of their components to work together. Organizations that have acquired all of the "parts" of their platform have a Frankenstein's monster that is very difficult to implement and get the expected value from.
Read Chris Spears, CMTO's full review
February 28, 2018
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Publishing items for site updates allows for a quick turnaround to view live in production (well suited for the frequency of updates we'll do). No feedback on where it may be less appropriate.
Read this authenticated review
July 19, 2017
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Sitecore really isn't suited to smaller companies as it is relatively expensive and not all of the features are easily used without proper support and training, at some cost. It is however, very powerful and flexible - in fact it's flexibility is it's strength - as long as you can consume the development overhead that comes with it. I'm glad we're using it, although if you don't do things "right" then features that should be simple to utilise can be tricky. It's best suited to a traditional webshop or content site, our booking path is dependent upon previous decisions made, which definitely complicates things a lot.
Read this authenticated review
December 20, 2014
Greg Arnold | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Sitcore Web Content Management is a very powerful system but unless you have the right IT team to help set it up correctly it can be a waste. I don't think this is best suited for small organizations.
Read Greg Arnold's full review
October 25, 2017
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

From talking to other users of Sitecore (SC), the experience they have with SC varies a lot. It seems what all the users who like SC have in common is a strong development team who knows how to execute and customize Sitecore the “right” way. When SC is executed by a team of less experienced developers, the results can be very negative and counterproductive to operational efficiency.
Read this authenticated review
February 18, 2014
Jason Vaters | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Great solution for multi-site deployment, provided you are willing to invest the time and energy to to mapping relationships prior to development. As with most CMS deployments, they rely heavily on the discovery and planning phases. We were also able to map a great strategy for multi-site document management, including some great ways to ensure secure documents remain only on the intended sites.
Read Jason Vaters's full review
September 15, 2016
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Large scale websites that have large teams are very well suited to use Sitecore. It is especially good when the marketing team wants to provide a customized user experience based on previous user interactions. For example if it is October and I am shopping for tents also recommend warm sleeping bags. If I already have a sleeping bag in my shopping cart recommend a camp stove. All of this can be done without any outside ad targeting platform being integrated in your environment. This keeps your user's interactions on your site private for you alone.
Read this authenticated review
October 30, 2015
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

"Does my specific business fit within the Sitecore CMS toolset for my day to day users, developers and analytic's consumption."
Moreover, does the purchase, initial learning curve, development and analytic needs require Sitecore's large foot print?
1) Does my company require a robust content delivery system. How complex are my workflow requirements. How much data does my companies website really have including physical and virtual assets.
2) How important is a enterprise rendering engine. How much confidence do I have in my IT department.
3) Will a complex analytic's system really be implemented and used.
4) How much integration with other system will there be, taking the load off Sitecore.
Read this authenticated review
July 07, 2015
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Build enterprise scale solutions for clients to implement, run and manage their entire digital strategy, from web > mobile > social > marketing automation. With this new emphasis on personality as a key brand attribute, traditional “mind-share branding” has given way to that of “cultural branding”. The object is to create compelling brand-related experiences that build on real activities rather than mental associations.
Read this authenticated review
November 26, 2014
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Sitecore is perfect for an organization that needs the ability to perform a lot of customizations to their website and the data that is exposed there. It allows for "chunking" of data, so that these smaller chunks can be reused across various areas of the site. In the hands of competent .NET and web developers, Sitecore is an amazing platform.

Sitecore is probably too much for a company that just needs a simple website with a few pages. If your pages are not changing frequently and you don't need automated integration to other systems or processes, Sitecore may not be the best fit.
Read this authenticated review
April 12, 2014
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It's well suited for enterprise level websites with high complexity and a lot of traffic that need a robust solution with a lot of advanced features. It's not well suited for small/medium companies that want a quick/small website for their internet presence. You will need highly trained developers in order to take the most advantage of its features.
Read this authenticated review

Feature Scorecard Summary

Role-based user permissions (18)
7.0
API (15)
5.0
Internationalization / multi-language (13)
8.8
WYSIWYG editor (18)
5.0
Code quality / cleanliness (17)
5.0
Admin section (17)
5.0
Page templates (15)
5.0
Library of website themes (5)
5.0
Mobile optimization / responsive design (15)
5.0
Publishing workflow (16)
7.0
Form generator (16)
5.0
Content taxonomy (15)
5.0
SEO support (13)
5.0
Bulk management (11)
5.0
Availability / breadth of extensions (16)
4.0
Community / comment management (13)
7.2

What is Sitecore Experience Manager?

Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and authors to create display rules and content within the context of the page in an integrated process. It allows the creation of blogs, wikis, polls, integrates with social media, and is mobile-accessible for end users so as to provide a varied and tailored environment that is sensitive to visitor characteristics. Localization and regionalization allow the end user to see content in their home language. Analytics track visitor behavior, which aids in the generating of marketing reports and facilitating rule-based targeting. Experience Profiles give a rich understanding of single or groups of similar individuals, to give customer insights. The Sitecore Experience Database contains customer data and can draw additional data from CRM connected to it, for profiling visitors. Sitecore also has an AppCenter, where features can be augmented and expanded.

Sitecore is a paid platform for businesses of all sizes, and pricing varies accordingly with implementation and scale. Its licensing models is based on the number of Sitecore server installations and simultaneous users. When it is implemented as an Intranet pricing varies according to number of employees with access to it.


Sitecore Experience Manager Competitors

Sitecore Experience Manager Technical Details

Operating Systems: Unspecified
Mobile Application:No