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Sitecore Experience Platform

Sitecore Experience Platform

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Recent Reviews

TrustRadius Insights

Sitecore XP, a powerful content management platform, offers a wide range of use cases that have been positively experienced by its users. …
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Product Details

What is Sitecore Experience Platform?

Sitecore Experience Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sitecore XP, a powerful content management platform, offers a wide range of use cases that have been positively experienced by its users. Customers find it easy to post and manage content on the web, thanks to centralized authoring controls and global standards with local customization. The platform's templates facilitate the creation of new pages, streamlining the content creation process. With Sitecore XP, marketing managers can easily maintain and update their website content, reducing turnaround time and increasing efficiency. Additionally, the platform's personalization capabilities enable marketers to deliver relevant and engaging experiences to visitors while measuring their engagement. By implementing personalization rules based on analytics and external data, users can ensure that visitors find the content they need. Sitecore XP also provides an advanced authoring experience that allows for distributed content management and fast-loading websites. Overall, this platform has been successfully used for customer acquisition, personalization, content management, lead generation, campaigns, and multilingual sites, offering numerous benefits for businesses in various industries.

Flexible and Customizable Platform: Users have praised Sitecore for its flexibility and customizability, with many reviewers stating that they appreciate the ability to tailor the platform to meet their specific needs. The dynamic community and constant innovation associated with Sitecore were also mentioned as positive aspects, indicating that users value the platform's adaptability in evolving digital landscapes.

Ease of Use for Content Management: Many users have found Sitecore to be user-friendly when it comes to content management. Reviewers have noted the ease of use of the platform, expressing satisfaction with features such as the intuitive Experience Editor and the ability to control website content in different versions and languages without needing to edit or change code. This indicates that Sitecore provides a seamless experience for content authors while empowering them with efficient tools.

Scalability and Power for Marketers: Several users have highlighted Sitecore's scalability and power, particularly in relation to marketing efforts. They appreciate the customization options available on the platform, which enable marketers to create personalized experiences for their customers. Additionally, reviewers mention how Sitecore streamlines workflows, increases efficiency, and helps achieve marketing goals effectively. This suggests that Sitecore offers valuable capabilities that support marketers' endeavors in impactful ways.

Slow and time-consuming Page/Experience editor: Many users have expressed frustration with the slow rendering of the Page/Experience editor in Sitecore, making tasks difficult and time-consuming. This issue has been mentioned by multiple reviewers.

Cumbersome development process: A significant number of users find the development process in Sitecore to be cumbersome and difficult, requiring a substantial amount of effort and expertise. This sentiment is shared by several reviewers.

Bugs and slow performance: Reports of bugs and slow performance in Sitecore have been mentioned by some users, although they acknowledge that these issues may not necessarily be solely attributed to Sitecore's fault. Few reviewers have specifically highlighted this concern.

Based on user reviews, the most common recommendations for Sitecore are as follows:

Users recommend selecting a trusted and experienced implementation partner for the software. They also suggest investing in in-house developers for long-term use of the software. To gain a better understanding of the software, users recommend reading whitepapers, forums, and asking questions. Additionally, users advise having realistic expectations, hiring skilled Sitecore developers, and being hands-on with the software. Building a roadmap aligned with business goals and considering alternative solutions are also recommended. It is important to inform the marketing department about the software and find a quality partner for implementation. Users also emphasize the need for thorough preparation, continuous learning, and verifying the expertise of the implementation team. Finally, budgeting for licensing, implementation, maintenance, and ongoing support is advised, along with seeking additional support if needed for large content databases or in-house installations.

Attribute Ratings

Reviews

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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Sitecore Experience Platform as a Technology Service provider for the following: 1. Automation &Transformation- Comprehensive marketing automation and transformation services. 2. Data &Analytics - Full stack data & insights related offerings with the ability to collect, enrich, store and visualize large-scale structured and unstructured data. 3. Application Engineering - Services related to custom software development.
  • Customized AI/ML Model development
  • RPA & Chatbots
  • Data Dashboarding
  • ECOM application development
  • Marketing Tools development
  • Application maintenance services
3 Scenarios where Sitecore Experience Platform is well suited: 1. Customized AI/ML Model development - Developing and deploying ML/AI models to automate tasks related to the process. e.g., image classification, sentiment analysis or text classification, etc.2. RPA & Chatbots - RPA scripts to automate simpler tasks and integrate with legacy systems (UI path, opensource RPA scripts). Implementation of chatbots training by human agents to respond to redundant queries 3. Data Enrichment - Structuring and enriching data using automated techniques in ML as well as human agent labeling
  • Structuring and enriching data using automated techniques in ML as well as human agent labeling
  • Visualizing the data for insights with expertise in tools like Tableau , Power BI, etc.
  • Help in building & architecting data stacks
1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
Implemented for various projects such as:›Market and sales intelligence Competitor tracking Management moves Social media tracking Customized information sourcing. Use web-scraping and parsing for data harvesting where the search is keyword-based and, the content and data extractions are required from various websites•Implemented for diverse requirements:›Social media tracking›Image recognition›Pricing comparison›Competitor content mapping›e-Commerce products’ cataloging, etc.
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