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Sitecore Experience Manager

Sitecore Experience Manager

Overview

What is Sitecore Experience Manager?

Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its…

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Recent Reviews

TrustRadius Insights

Sitecore Experience Manager has been widely adopted by various organizations for its diverse range of use cases. With its efficient …
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Best CMS Product

9 out of 10
May 25, 2021
Incentivized
Implementations have been multi-business unit implementations where the business units across the whole organization and individual …
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Sitecore the Core of our Website

10 out of 10
September 15, 2016
We primarily use Sitecore for marketing our products. Each group is able to update their own content pages, while the web marketing team …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (19)
    9.0
    90%
  • Code quality / cleanliness (18)
    9.0
    90%
  • Admin section (18)
    9.0
    90%
  • WYSIWYG editor (19)
    8.0
    80%
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Pricing

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N/A
Unavailable

What is Sitecore Experience Manager?

Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Sitecore Experience Manager (Publishing) in 300 seconds

YouTube

Sitecore Experience Manager (Publishing) in 300 seconds +

YouTube

XM Cloud Deploy Demo

YouTube
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8.4
Avg 7.6

Web Content Management

Features for managing website content

8.4
Avg 7.3
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Product Details

What is Sitecore Experience Manager?

Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and authors to create display rules and content within the context of the page in an integrated process. It allows the creation of blogs, wikis, polls, integrates with social media, and is mobile-accessible for end users so as to provide a varied and tailored environment that is sensitive to visitor characteristics. Localization and regionalization allow the end user to see content in their home language. Analytics track visitor behavior, which aids in the generating of marketing reports and facilitating rule-based targeting. Experience Profiles give a rich understanding of single or groups of similar individuals, to give customer insights. The Sitecore Experience Database contains customer data and can draw additional data from CRM connected to it, for profiling visitors. Sitecore also has an AppCenter, where features can be augmented and expanded.

Sitecore is a paid platform for businesses of all sizes, and pricing varies accordingly with implementation and scale. Its licensing models is based on the number of Sitecore server installations and simultaneous users. When it is implemented as an Intranet pricing varies according to number of employees with access to it.


Sitecore Experience Manager Video

Sitecore Print Experience Manager Introduction

Sitecore Experience Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cascade CMS, Crownpeak CMS, and Elcom Platform are common alternatives for Sitecore Experience Manager.

Reviewers rate Role-based user permissions and Code quality / cleanliness and Admin section highest, with a score of 9.

The most common users of Sitecore Experience Manager are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(130)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sitecore Experience Manager has been widely adopted by various organizations for its diverse range of use cases. With its efficient content management capabilities, authors have been able to easily update and publish site content at any time, resulting in streamlined content management processes. Additionally, Sitecore's ability to host multiple sites on a single instance has led to cost savings on maintenance and license fees.

The analytics features of Sitecore have proven invaluable in tracking visitor engagement and providing out-of-the-box dashboards and reports. This has allowed organizations to gain valuable insights into their website performance and make data-driven decisions. The Webform marketers module has enabled the creation of offline registration pages and seamless integration with external systems, empowering marketers to generate leads and improve customer interactions.

Sitecore's Web Content Management functionality has been highly effective in managing websites, enabling regular updates, new page additions, and edits. The user-friendly interface has made it accessible for non-technical employees to manage content and documents, including marketing and pricing functions. By consolidating assets into a single repository, Sitecore has also improved turnaround times for managing multiple websites.

For digital marketing teams, Sitecore has proven to be an indispensable tool. It has facilitated lead generation forms, product promotions, and event pages, allowing marketers to effectively engage with their target audience. Furthermore, the platform's robustness and ease of use have made it a popular choice across different brands, enabling customization and building custom layers on top of the out-of-the-box code.

In the realm of e-commerce applications, Sitecore has excelled in managing products, partner networks, training, and services. Its seamless integration with backend membership databases has provided users with a smooth experience for event registration and community engagement. Moreover, as a content entry point for websites, Sitecore has offered initial orientation and ongoing support from organizations.

The versatility of Sitecore is further showcased in its ability to address challenges such as updating webpages, customizing web content, and automating SEO requirements. It has allowed businesses to meet their CMS needs while providing the flexibility for customization based on unique business requirements. Both marketing and IT users have relied on Sitecore for editing pages and content on organization websites.

One of the standout features of Sitecore is its ability to deliver contextual marketing and content experiences. This fosters customer loyalty and drives business value by tailoring user journeys based on customer preferences. Through functionalities like A/B testing and personalization, organizations can optimize their customer experiences to increase conversions and build lasting relationships.

Sitecore's collaborative capabilities have

Seamless Integration with External Systems: Multiple reviewers have praised Sitecore Experience Manager for its ability to seamlessly integrate with external systems such as CRM platforms, email platforms, and social platforms. This integration has allowed users to easily create personalized experiences on their websites, enhancing customer engagement and satisfaction.

Robust API for Custom Solutions: Several users have been impressed by the robustness and depth of Sitecore Experience Manager's API. They have found that this feature provides maximum flexibility for developers to implement custom solutions and integrations. This level of customization has enabled businesses to tailor the software according to their specific needs, resulting in a highly adaptable and efficient solution.

Suitability for Enterprise-level Requirements: Many reviewers have highlighted that Sitecore Experience Manager is designed to meet enterprise-level requirements. This indicates that the software can handle heavy loads and perform reliably even in demanding environments. The scalability and reliability of Sitecore Experience Manager make it suitable for high-traffic sites, ensuring a seamless user experience regardless of the volume of traffic or complexity of operations.

Challenging and non-intuitive user interface: Several users have found the user interface of Sitecore to be challenging and not user-friendly, especially when dealing with complex features and functionalities.

Maturing email marketing capabilities: Some users have expressed that the email marketing capabilities of Sitecore are still maturing, with limitations in terms of volume capacity and advanced features.

Difficulty finding suitable e-commerce solutions: Many users find it difficult to determine the most suitable e-commerce solution for their specific business needs among the multiple options offered by Sitecore and its partners.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
July 07, 2015

Sitecore

Score 10 out of 10
Vetted Review
Verified User
Sitecore is a global software company committed to developing products that solve real world problems and deliver demonstrable results. Their customer experience management platform combines proven web content management with customer intelligence to create a single view of a customer that drives meaningful interactions, increases conversions and builds lifetime customers. Sitecore is at the core of our digital cloud service offerings – allowing us to build enterprise scale solutions for clients to implement, run and manage their entire digital strategy, from web > mobile > social > marketing automation.
  • Marketing Automation
  • Personalization and Relevance
  • Web Content Management
  • Web Engagement Marketing
  • Predictive Analytics
  • Not a product for smaller companies
  • blog
  • e-commerce
Build enterprise scale solutions for clients to implement, run and manage their entire digital strategy, from web > mobile > social > marketing automation. With this new emphasis on personality as a key brand attribute, traditional “mind-share branding” has given way to that of “cultural branding”. The object is to create compelling brand-related experiences that build on real activities rather than mental associations.
Web Content Creation (5)
78%
7.8
WYSIWYG editor
70%
7.0
Code quality / cleanliness
80%
8.0
Admin section
90%
9.0
Publishing workflow
70%
7.0
Form generator
80%
8.0
Web Content Management (1)
100%
10.0
Availability / breadth of extensions
100%
10.0
Platform & Infrastructure (2)
100%
10.0
API
100%
10.0
Internationalization / multi-language
100%
10.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
CMS programming language or framework
N/A
N/A
  • Expanding Online Community
  • Generating Higher Demand
  • Engaging Your Audience
Sitecore is an enterprise level web CMS It's very extensible, has a lot of developer/community support, and is very developer friendly. The structure of content is based on a tree of nodes with parent-children relationships. Sitecore is well known in the WCM community as a leader in content management.
Sitecore is an enterprise level web CMS It's very extensible, has a lot of developer/community support, and is very developer friendly. The structure of content is based on a tree of nodes with parent-children relationships. Sitecore is well known in the WCM community as a leader in content management.
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
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