Skip to main content
TrustRadius
SiteGround

SiteGround

Overview

What is SiteGround?

SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

Read more
Recent Reviews

TrustRadius Insights

SiteGround is a popular choice for clients looking to host their websites, thanks to its high performance and robust feature set. Users …
Continue reading

A Streamlined Hosting Option.

8 out of 10
June 16, 2023
We used Siteground as an all-in-one solution for purchasing a domain, shared website hosting, and email for our business website. We …
Continue reading
Read all reviews

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is SiteGround?

SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

5 people also want pricing

Alternatives Pricing

What is Bluehost?

Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.

What is HostGator?

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

Return to navigation

Product Demos

Creating, Designing, and Sending SiteGround Email Marketing Campaigns

YouTube

Building and Growing an Email List with SiteGround’s Lead Generation Plugin for WordPress

YouTube

Create a staging copy in Site Tools | SiteGround Tutorial

YouTube

How to set up automatic email responses in Site Tools

YouTube

How to Optimize Images for Faster WordPress Websites

YouTube

SiteGround Email Marketing: AI, and Templates

YouTube
Return to navigation

Product Details

What is SiteGround?

SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

SiteGround web hosting features:

  • Simplified website start or transfer
  • Daily Backups, Out-of-the-box Caching, Free SSL & CDN
  • Optimized for popular CMS applications
  • Advanced solutions for Ecommerce
  • Expert Hosting Support available 24/7

SiteGround also offers Managed Cloud Hosting platform, and it features:

  • Fully managed service
  • Guaranteed resources
  • Simplified scaling
  • Management of client accounts
  • Advanced priority support

And webmasters receive:

  • SSH & SFTP
  • Dedicated IP
  • Included CDN
  • Included SSL
  • Daily Backups
  • Collaboration tools


SiteGround Videos

SiteGround: Experts at Managed WordPress Hosting
SiteGround: Experts at Managed Website Hosting

SiteGround Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

Kinsta, Bluehost, and HostGator are common alternatives for SiteGround.

Reviewers rate Support Rating highest, with a score of 9.9.

The most common users of SiteGround are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(35)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SiteGround is a popular choice for clients looking to host their websites, thanks to its high performance and robust feature set. Users appreciate the ability to host single or multiple websites on the platform, which offers reliable server performance at a reasonable cost. For a web design studio, SiteGround is the go-to solution as it allows them to manage domains, emails, and client websites all in one place. The studio benefits from the wide range of features provided by SiteGround, making it easier to keep all their web assets together. Additionally, businesses looking to expand globally, acquire leads, and increase brand awareness often turn to SiteGround for its solid hosting capabilities.

Whether it's for simple business websites or complex online stores using WordPress and WooCommerce, SiteGround is highly recommended as a reliable hosting provider. Many users consider SiteGround their favorite web hosting provider due to its dedicated hosting options with global CDN coverage. The platform also offers good WordPress support and provides useful plugins for SEO, website optimization, and caching. Moreover, agencies find SiteGround suitable for projects with lower server performance requirements since it offers affordable hosting services while maintaining excellent customer support.

One of the standout features of SiteGround is its exceptional customer support. Users appreciate the assistance provided by SiteGround's support team in various aspects of hosting, including implementation, transfers, support, and installation. This reliable and helpful support makes SiteGround the preferred choice for a variety of users managing their own websites or clients' websites.

Another major use case for SiteGround is WordPress hosting. Users find it easy to set up redirects and email accounts on the platform. Furthermore, SiteGround simplifies WordPress migrations, enabling smooth transitions from other hosts. The user-friendly platform allows individuals and organizations to purchase domains, access shared website hosting plans, and set up multiple mailboxes with ease.

SiteGround's impressive uptime and fast server speed are also significant factors that attract users to the platform. Websites hosted on SiteGround benefit from reliable performance, resulting in a satisfying browsing experience for visitors.

Overall, SiteGround offers a comprehensive solution for website hosting needs. Whether it's for individual websites or managing client projects, SiteGround provides a high-performing web server with numerous features at a reasonable cost. Its reliable customer service and useful support make it a popular choice among users in diverse industries.

Based on user reviews, SiteGround is highly recommended for its exceptional support, price, and great customer service. Customers find the tech support extremely helpful and patient, especially for beginners. They suggest asking Support for help and taking advantage of their solid service and quality support.

Many users also recommend SiteGround for reliable shared hosting. They find it easy to use for managing PHP and WordPress enabled websites, even for those with less technical skills. Customers suggest using SiteGround's tools and intuitive interface for DIY website builders.

In addition, users recommend waiting for sales and adding multiple websites to make it worth the while when acting as a reseller. SiteGround offers excellent discounts on hosting plans during Black Friday and New Year's Eve. Customers also suggest considering SiteGround as a last option due to their positive experience with speed, security, and SSL certificate.

It's important to note that these recommendations are based on user experiences and may vary depending on individual needs and preferences.

Attribute Ratings

Reviews

(1-15 of 15)
Companies can't remove reviews or game the system. Here's why
April 09, 2024

Best for growth

Sorin Ciornei | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Coming back after 7 months of hosting to add more details. I know have 3 websites and will add more to my hosting plan. www.vividatelier.pl https://academy.thereach.ai www.thereach.ai All three of them are working flawlessly, the CDN and SSL are added to any new domain or subdomain with one click. After looking at a few hosting providers, SiteGround offered the best dedicated hosting for our website at https://thereach.ai/ , with a global CDN coverage included in the price and very good wordpress support - tools, features and after I discovered the plugins that come with it - SEO, website optimization, cache etc.
  • Great interface
  • Great dashboard
  • Made for wordpress, very quick installation
  • A lot of their competitors offer freebies, like Google ads credit or 1 year free SSL and stuff like that. I understand that for a small company that's a big cost, but wouldn't hurt for them to enter in a partnership with someone and offer things like this.
I used other hosting providers in the past and actually I'm very happy with SiteGround mainly because of this: * very quick to setup and install my Wordpress website * sends me weekly emails about traffic, website healthscore etc * great wordpress plugins to help with SEO and optimizing
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We recommend SiteGround to all of our clients for WordPress hosting. We use it to host our own website as well as websites for our clients. We also use it for simple things like setting up redirects or email accounts. Ridiculously simple WordPress migrations are a huge part of why we use SiteGround.
  • WordPress Migrations.
  • Security
  • Ease of Use.
  • Latest Technologies.
  • Support
  • It would be nice to be able to delegate access to an entire hosting account instead of having to delegate access to each site on the hosting account individually.
It's the most easy to use, security, and technologically advanced hosting you can find for the price. It's saved us countless hours of maintenance. They develop great plugins like the SiteGround Optimizer. Free SSL and email with your hosting account. What more could you ask for? They are on the bleeding edge of hosting technology. Also, they have an amazing company culture and have a positive impact on the world.
Score 8 out of 10
Vetted Review
Verified User
We used Siteground as an all-in-one solution for purchasing a domain, shared website hosting, and email for our business website. We wanted a platform that was user-friendly and easy to navigate on the technical back end. Through C Panel, we set up a self-hosted WordPress website, including e-commerce, and were able to set up multiple mailboxes. We needed a solution that allowed us the ability to do things ourselves but also have support when needed.
  • Customer Support.
  • Straight Forward C Panel Interface.
  • Ease of Use.
  • Some nested menus can make certain things hard to find.
  • Too many add-ons/upsells at times.
  • Domains are more expensive than other sites.
I have always found Siteground easy to use for setting up a website. They have a built-in WordPress installer that makes going from hosting to building a simple process. When I've encountered issues, I've found their customer service always to be available and responsive. They've even gone above and beyond to help resolve specific technical issues outside of the service. It is also, overall, a very affordable hosting provider. If you need large bandwidth or highly advanced features, you would want to look at packages or providers that would support those options.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SiteGround to host all of our client's websites including our own. Anytime we have a specific question, their customer service has been fantastic. We host a variety of websites so different problems arise and SiteGround has been very helpful.
  • Customer support is very timely and helpful.
  • Security and backups have been easy to setup.
  • I would like more options to organize their tools so I can see the ones I use more frequently on top.
It is well suited for anyone who needs to host one or multiple websites. I would say it's less suited for multiple international websites.
Score 1 out of 10
Vetted Review
Verified User
SiteGround was being used to host different clients' WordPress websites at the request of the client.
  • Management of users
  • Access to SQL
  • Website file browser
  • WordPress hosting is horrible
  • Issues pertaining to memory allowed on shared hosting
  • PHP integration doesn't always work
  • Websites are extremely slow on shared hosting
Personally, I wouldn't suggest SiteGround and encourage people to find other providers. I find that their services are really not at par in terms of the needs of most companies that want to host a website. These days with WordPress you are required to install a lot of plugins, and with SiteGround this can cause many issues with reference to memory and other problems. In fact, I had a special "tweak" cheat-sheet that I would keep around just to get around some of these issues.
Laura Glover | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
SiteGround is our favourite service provider that we use for domains, emails, and hosting of my clients' websites. We are a web design studio so our clients like to keep all their web stuff together. SiteGround allows us to host our clients multiple websites. We create WordPress websites and require a hosting system that caters to the platform.
  • Great support.
  • Specialize in environment for WordPress platform.
  • Secure and fast.
  • Choice of International Default Server.
  • Super easy to set up.
  • Great UI.
  • There is a limit of total file space on the package.
  • Need to commit to 1-3 years upfront to get special price.
SiteGround is great for WordPress hosting or host basic HTML pages, which are great for quick landing pages.
If you are a small/medium company and don't want to worry about hosting and emails, SiteGround has a stable environment and superb tech support if needed. Easy to set up. The speed of the page loads are very good too. Weekly malware and security scans are done. And daily backups are available if something happened to your site.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SiteGround Web Hosting is being used by our organization to host our website and email. We use it throughout the entire organization but only the marketing/IT department uses it more often. Marketing updates the website and IT maintains the email hosting. This solves our website hosting needs as well as hosting our email addresses.
  • Stable website hosting.
  • Easy-to-use website builders.
  • Better website templates for its website builder.
  • Make the user interface sleeker for the control panel.
SiteGround Web Hosting is very well suited for the do-it-yourself website builder. With some technical knowledge it can be an affordable solution to your website hosting needs. It would not be appropriate for someone or an organization that does not have at least one staff member that can navigate for its use. With that being said it does have a small learning curve. SiteGround also has an excellent customer service department.
Ramon Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SiteGround Web Hosting can be a tricky thing, from implementation, to transfers, support, installation etc.. there are all kind if items that can come up when it comes to hosting. Most importantly, its having someone on your side to help you with all these issue. While its true that SiteGround Web Hosting has an amazing offering on the technical part of the business, the reason why I really like to use and recommend their service is because of their support. There are plenty of companies out there that can offer web hosting but not many that can do it like SiteGround Web Hosting.
  • The technology on their server side is top notch, fast and reliable.
  • They offer automated updates and reminders.
  • The only thing I can gripe about is pricing, but I feel it's justified based on how excellent their customer service and technology is.
SiteGround Web Hosting is fantastic for Wordpress hosting. I have not tried, and so I cannot comment on their other hosting services. It is also useful if you are needing a lot of guidance and support and not just a company that is going to push you off to someone else or make you feel like you are annoying for calling and asking for support.
Cameron Renfro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SiteGround for all of our web hosting needs and recommend it to all clients. This includes everything from simple business websites with a few pages to complex online stores using WordPress and WooCommerce. We've used countless web hosting providers over the years and SiteGround is by far the favorite.
  • User-friendly dashboard
  • Free SSL
  • Staging Environments
  • UI is not "pretty" or modern looking
  • No two-way staging environment sync
SiteGround is very full-featured, economical web-host suitable for everything from basic one-page websites to online stores that require high levels of security, efficiency, and performance. They provide all the features you need in a web hosting company including multiple domain management, email hosting, DNS, redirects, subdomains, SSL certificates, phpMyAdmin, cPanel, staging environments - basically everything you want and need in a web host.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SiteGround is privately owned and was founded in 2004. It’s based in Bulgaria, where it has two offices. It also has an office in Madrid, Spain. SiteGround’s website promotes different types of hosting; it offers dedicated, cloud, and VPS plans, in addition to shared hosting and WordPress. Customers benefit from the basic CloudFlare CDN plan, free SSL certificates, and free daily backups of their website data on the server. Unlike some hosts, it has made sure that its shared plans are packed with features.
So far so good. But what is SiteGround really good at? Ask any customer — like me — and support will be top of their list. From experience, I’ve also found that uptime is impressive.
  • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
  • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
  • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
  • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
  • Plans don't offer a lot of storage, bandwidth.
In my testing, SiteGround consistently exceeds its uptime guarantee of 99.9%. Over the first four months using my plan, Pingdom reported monthly uptime figures of 99.51%, 100%, 99.93%, and 99.99%.
I can’t take these as a wholly accurate measure of SiteGround’s uptime, because Pingdom only checks my site every 5 minutes. So if my site goes down for a second, Pingdom can’t record it as less than a 5-minute outage. And I’m only looking at one server, so there are bound to be variations. But even at face value, the downtime I’ve experienced has been minimal. If you do experience downtime of more than 0.1% annually, you’ll be compensated as follows: 99%-99.9% uptime: 1 month of free hosting. Every additional 1% below 99% uptime: 1 additional month of free hosting. Most hosts measure downtime monthly, not annually, so beware of this slight difference.
Emanuele Pagani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SiteGround Web Hosting is the hosting solution I adopted for the main company website. It's used for global organic growth, lead acquisition, and brand awareness through the pages of our website.
  • It's really fast to set up.
  • It's really easy to set up, you could have a website live in seconds.
  • They have a magnificent support via chat.
  • Business model and clarity about prices after the second year
  • Server Performance when it's stressed or under a big volume of traffic
  • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
If you want to build a website, especially in WordPress, or you need a fast hosting solution, SiteGround is more than perfect.
They have a decent panel administration tool which can work for most of the configurations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used a Managed VPS to host my organization's website, and currently using a shared plan for demo and testing purposes.
  • Great Uptime and TTFB (monitored through a third party service)
  • Support Tickets were solved in a timely manner.
  • Great Add-ons such as Staging and Caching.
  • No IPv6 Support.
  • Less space on shared plans compared to other providers.
Well suited for Static and Wordpress Websites.

Shared plans are not suitable for websites that require intensive resources and need scalability for higher volume of users.
Louisa Nicholson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I was involved with using SiteGround Web Hosting as a provider to host websites my agency did. In this way, the hosting provider handled websites for companies for entire organizations. SIteGround is very affordable for projects that require less server performance and less customer service. It's great for smaller projects!
  • Customer support is quick when you need it.
  • Their interface for their server and for account management is very easy to use and can be taught to clients.
  • Their pricing is amazing.
  • They could improve on the quality of their customer service, to provide more detailed information.
  • SIteGround could provide more powerful servers at a cheaper rate.
I was involved with using SiteGround Web Hosting as a provider to host websites my agency did. In this way, we handled many different types of projects and sites of projects for hosting. SiteGround is well-suited for smaller projects without large traffic or several databases. They are very reliable and easy to work with, but they are only better suited for smaller projects.
August 31, 2017

SiteGround is Awesome

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have several websites hosted on SiteGround. We have 3 live websites along with development websites on siteground. It's been used across the whole organization. Siteground service is reliable. The server is very fast and as a result, the sites take less time to load which helps us to attract users to our websites. Their customer service is fast and have experts who reach out to you in a timely manner if the server is down. They follow up with you to make sure the ticket is resolved.
  • Customer service
  • Resolving tickets fast
  • Overall Pricing
  • Developer Support
  • Server CPU Speed
  • Caching pages
  • Managed shared hosting
The customer service is fast and responsive. The pricing options are flexible. They provide free SSL service. In case of development, they provide a free domain name. Also you can have daily and weekly backups for your live site. Amazing cPanel interface which makes it easy for you to explore the addons which you can install on your web server.
Gary Gray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've set up eight clients with SiteGround hosting and referred 3-4 others to use SiteGround. Some clients use SiteGround to host a single website, while others are hosting multiple sites there.

SiteGround addresses the need for clients to have a high performing web server with a wide feature set at a reasonable cost with great backend support.
  • High performing servers at a price point usually reserved for subpar service.
  • Top notch tech support that's always available and skilled enough to address issues with a single interaction (call, chat, email, etc.)
  • Great extra features for free like one-click SSL certificate installation and native caching service.
  • Free migration of an existing site from another hosting provider.
  • It's strange to me how much of the account setup process you have to go through before you see how much you're going to be paying for your hosting services. Not particularly a big deal, just a little quirk I've noticed during multiple setups.
  • There really aren't that significant negatives I can think of. After trying several other hosting providers I've settled on SiteGround as my go-to hosting because of the lack of negatives.
If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need.

Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
Return to navigation