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SiteGround

SiteGround

Overview

What is SiteGround?

SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

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Recent Reviews

TrustRadius Insights

SiteGround is a popular choice for clients looking to host their websites, thanks to its high performance and robust feature set. Users …
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A Streamlined Hosting Option.

8 out of 10
June 16, 2023
We used Siteground as an all-in-one solution for purchasing a domain, shared website hosting, and email for our business website. We …
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Reviewer Pros & Cons

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Pricing

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What is SiteGround?

SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Bluehost?

Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.

What is HostGator?

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

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Product Demos

Creating, Designing, and Sending SiteGround Email Marketing Campaigns

YouTube

Building and Growing an Email List with SiteGround’s Lead Generation Plugin for WordPress

YouTube

Create a staging copy in Site Tools | SiteGround Tutorial

YouTube

How to set up automatic email responses in Site Tools

YouTube

How to Optimize Images for Faster WordPress Websites

YouTube

SiteGround Email Marketing: AI, and Templates

YouTube
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Product Details

What is SiteGround?

SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

SiteGround web hosting features:

  • Simplified website start or transfer
  • Daily Backups, Out-of-the-box Caching, Free SSL & CDN
  • Optimized for popular CMS applications
  • Advanced solutions for Ecommerce
  • Expert Hosting Support available 24/7

SiteGround also offers Managed Cloud Hosting platform, and it features:

  • Fully managed service
  • Guaranteed resources
  • Simplified scaling
  • Management of client accounts
  • Advanced priority support

And webmasters receive:

  • SSH & SFTP
  • Dedicated IP
  • Included CDN
  • Included SSL
  • Daily Backups
  • Collaboration tools


SiteGround Videos

SiteGround: Experts at Managed WordPress Hosting
SiteGround: Experts at Managed Website Hosting

SiteGround Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

Kinsta, Bluehost, and HostGator are common alternatives for SiteGround.

Reviewers rate Support Rating highest, with a score of 9.9.

The most common users of SiteGround are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(35)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SiteGround is a popular choice for clients looking to host their websites, thanks to its high performance and robust feature set. Users appreciate the ability to host single or multiple websites on the platform, which offers reliable server performance at a reasonable cost. For a web design studio, SiteGround is the go-to solution as it allows them to manage domains, emails, and client websites all in one place. The studio benefits from the wide range of features provided by SiteGround, making it easier to keep all their web assets together. Additionally, businesses looking to expand globally, acquire leads, and increase brand awareness often turn to SiteGround for its solid hosting capabilities.

Whether it's for simple business websites or complex online stores using WordPress and WooCommerce, SiteGround is highly recommended as a reliable hosting provider. Many users consider SiteGround their favorite web hosting provider due to its dedicated hosting options with global CDN coverage. The platform also offers good WordPress support and provides useful plugins for SEO, website optimization, and caching. Moreover, agencies find SiteGround suitable for projects with lower server performance requirements since it offers affordable hosting services while maintaining excellent customer support.

One of the standout features of SiteGround is its exceptional customer support. Users appreciate the assistance provided by SiteGround's support team in various aspects of hosting, including implementation, transfers, support, and installation. This reliable and helpful support makes SiteGround the preferred choice for a variety of users managing their own websites or clients' websites.

Another major use case for SiteGround is WordPress hosting. Users find it easy to set up redirects and email accounts on the platform. Furthermore, SiteGround simplifies WordPress migrations, enabling smooth transitions from other hosts. The user-friendly platform allows individuals and organizations to purchase domains, access shared website hosting plans, and set up multiple mailboxes with ease.

SiteGround's impressive uptime and fast server speed are also significant factors that attract users to the platform. Websites hosted on SiteGround benefit from reliable performance, resulting in a satisfying browsing experience for visitors.

Overall, SiteGround offers a comprehensive solution for website hosting needs. Whether it's for individual websites or managing client projects, SiteGround provides a high-performing web server with numerous features at a reasonable cost. Its reliable customer service and useful support make it a popular choice among users in diverse industries.

Based on user reviews, SiteGround is highly recommended for its exceptional support, price, and great customer service. Customers find the tech support extremely helpful and patient, especially for beginners. They suggest asking Support for help and taking advantage of their solid service and quality support.

Many users also recommend SiteGround for reliable shared hosting. They find it easy to use for managing PHP and WordPress enabled websites, even for those with less technical skills. Customers suggest using SiteGround's tools and intuitive interface for DIY website builders.

In addition, users recommend waiting for sales and adding multiple websites to make it worth the while when acting as a reseller. SiteGround offers excellent discounts on hosting plans during Black Friday and New Year's Eve. Customers also suggest considering SiteGround as a last option due to their positive experience with speed, security, and SSL certificate.

It's important to note that these recommendations are based on user experiences and may vary depending on individual needs and preferences.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SiteGround to host all of our client's websites including our own. Anytime we have a specific question, their customer service has been fantastic. We host a variety of websites so different problems arise and SiteGround has been very helpful.
  • Customer support is very timely and helpful.
  • Security and backups have been easy to setup.
  • I would like more options to organize their tools so I can see the ones I use more frequently on top.
It is well suited for anyone who needs to host one or multiple websites. I would say it's less suited for multiple international websites.
  • Issues are handled quickly by their Support team which helps save us time and money.
  • Notifications are well timed and helpful which help us plan for any updates or other issues that may arise.
SiteGround is more reliable and their support team is more responsive.
Their responses are timely and helpful.
Laura Glover | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
SiteGround is our favourite service provider that we use for domains, emails, and hosting of my clients' websites. We are a web design studio so our clients like to keep all their web stuff together. SiteGround allows us to host our clients multiple websites. We create WordPress websites and require a hosting system that caters to the platform.
  • Great support.
  • Specialize in environment for WordPress platform.
  • Secure and fast.
  • Choice of International Default Server.
  • Super easy to set up.
  • Great UI.
  • There is a limit of total file space on the package.
  • Need to commit to 1-3 years upfront to get special price.
SiteGround is great for WordPress hosting or host basic HTML pages, which are great for quick landing pages.
If you are a small/medium company and don't want to worry about hosting and emails, SiteGround has a stable environment and superb tech support if needed. Easy to set up. The speed of the page loads are very good too. Weekly malware and security scans are done. And daily backups are available if something happened to your site.
  • Able to host multiple WordPress sites comfortably.
  • Excellent support and customer services was needed.
  • Ability to expand product offering to emails, hosting and domains to clients.
  • Secure environment = more blocked attacks.
  • Faster websites speed.
I chose SiteGround because we needed that personal touch. Other service providers we have used before have terrible customer/tech support. We chose SiteGround and we will continue to use them as our quality service provider because their technical support has been outstanding. The hosting environment is safer, with weekly malware scans, and have generally found less attacks on the websites hosted here.
I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
5
Client Administrators
Website Developer
Website Designer
Yes
We moved some of our quality clients from HostGator to SiteGround. We did this because of security and lack of quality support and our high end clients needed more than HostGator.
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Third-party Reviews
We needed Support and a secure environment. We did pay a little more for Siteground's service, but is worth it.
I might have got a bigger package and moved all clients over at once.
No
Yes
Yes, typically within a day SiteGround has fixed the bugs I reported .
Every time I interact with them my stress is dissolved because they understand and can fix my problem.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SiteGround Web Hosting is being used by our organization to host our website and email. We use it throughout the entire organization but only the marketing/IT department uses it more often. Marketing updates the website and IT maintains the email hosting. This solves our website hosting needs as well as hosting our email addresses.
  • Stable website hosting.
  • Easy-to-use website builders.
  • Better website templates for its website builder.
  • Make the user interface sleeker for the control panel.
SiteGround Web Hosting is very well suited for the do-it-yourself website builder. With some technical knowledge it can be an affordable solution to your website hosting needs. It would not be appropriate for someone or an organization that does not have at least one staff member that can navigate for its use. With that being said it does have a small learning curve. SiteGround also has an excellent customer service department.
  • ROI lost cost entry.
  • Stable website hosting/email.
We looked at Blue Hosting, Go Daddy and Square Space. The affordability of SiteGround beat them all.
Three ways to get customer support, phone, email, and chat. Chat is available 24/7 and the agents are always friendly and very helpful. In all the instances where I needed assistance chat support agents were always available to help. Wait time is minimal and on rare occasions I had to call, the agents were very helpful as well. I can not remember a time I walked away from support without my question or concern being resolved.
Ramon Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SiteGround Web Hosting can be a tricky thing, from implementation, to transfers, support, installation etc.. there are all kind if items that can come up when it comes to hosting. Most importantly, its having someone on your side to help you with all these issue. While its true that SiteGround Web Hosting has an amazing offering on the technical part of the business, the reason why I really like to use and recommend their service is because of their support. There are plenty of companies out there that can offer web hosting but not many that can do it like SiteGround Web Hosting.
  • The technology on their server side is top notch, fast and reliable.
  • They offer automated updates and reminders.
  • The only thing I can gripe about is pricing, but I feel it's justified based on how excellent their customer service and technology is.
SiteGround Web Hosting is fantastic for Wordpress hosting. I have not tried, and so I cannot comment on their other hosting services. It is also useful if you are needing a lot of guidance and support and not just a company that is going to push you off to someone else or make you feel like you are annoying for calling and asking for support.
  • Steady uptime, have not had a single day of downtime on my site due to their server, uptime means no lost revenue.
The tech side of SiteGround Web Hosting is excellent and among the best, but I think the area where they shine the most is their customer support.
Their customer support is AMAZING! They are experts, quick, kind, and available to chat or talk 24/7, what else can you ask for?
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