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OpenText SiteScope

OpenText SiteScope
Formerly Micro Focus SiteScope

Overview

What is OpenText SiteScope?

OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.

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Recent Reviews

TrustRadius Insights

Customization Options: SiteScope offers a wide range of customization options, including custom monitors with custom thresholds, timing, …
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Popular Features

View all 12 features
  • Threshold alerts (6)
    8.9
    89%
  • Application dependency mapping and thresholding (6)
    8.8
    88%
  • Out-of-the box templates to monitor applications (6)
    8.7
    87%
  • Application monitoring (6)
    6.1
    61%
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Pricing

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N/A
Unavailable

What is OpenText SiteScope?

OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

8.1
Avg 7.6
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Product Details

What is OpenText SiteScope?

OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.

OpenText SiteScope Competitors

OpenText SiteScope Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.

Nagios XI, Zabbix, and Datadog are common alternatives for OpenText SiteScope.

Reviewers rate Virtualization monitoring highest, with a score of 9.1.

The most common users of OpenText SiteScope are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customization Options: SiteScope offers a wide range of customization options, including custom monitors with custom thresholds, timing, polling, and more. Several users have praised the extensive customization capabilities of SiteScope, allowing them to tailor the monitoring system to their specific needs.

Alerting Capabilities: Users appreciate the ability to receive specific and data-filled alerts through email and text message capabilities. They also like that SiteScope allows for the inclusion of variables within these messages to provide a clear understanding of the alert. Many reviewers have mentioned this as a valuable feature that helps them stay informed about critical events in real-time.

Ease of Use: Despite its depth of customization options, SiteScope is considered easy to use by many users. They mention a short learning curve and feel that they can quickly master the system. This user-friendly interface has been highlighted by several reviewers as an advantage when it comes to effectively managing and monitoring their applications.

Limitation in monitoring physical components: Some users have expressed dissatisfaction with SiteScope as it does not monitor certain physical components such as power supplies, failed hard drives, and array controllers. This limitation may not meet the user's monitoring needs.

Lack of cascading alerting: Several reviewers have mentioned that the alerting system in SiteScope is an all or nothing type and does not offer the capability to configure alerts in a tiered manner. This lack of cascading alerting can be limiting for users who require more flexibility in their alert setup.

Absence of mobile application: Users have pointed out that SiteScope does not have a mobile application, which limits the options for receiving alerts to email and text messages unless integrated with another application. The absence of a dedicated mobile app may be seen as a drawback by some customers.

Users of the software have made several recommendations based on their experiences.

First, many users recommend the software as a reliable and stable solution for workflow automation and performance monitoring. They have found it to be an essential tool in managing their infrastructure and monitoring systems. With its active functionality, it has proven to be a valuable asset in their daily operations.

Second, some users suggest that Micro Focus is a highly demanded tool in the market for experienced individuals. They recommend starting with this software as a stepping stone for a career in automation and believe it offers a reliable future.

Lastly, users highly recommend the software as a good enterprise product for monitoring production-grade applications. They advise implementing it alongside the OMi solution for optimal results. However, some users also suggest considering alternate solutions, indicating that there may be other options worth exploring.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Aaron Hartzler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my previous role, HP SiteScope was critical for us in our business. We mainly used it for monitoring, alerting, and notifying on the different servers and I.T. infrastructure equipment. It was definitely a necessity to have SiteScope up and running at all times so that we would be alerted in the event of another system or server having an issue or a problem.

SiteScope was mainly used by the I.T. Infrastructure team. However, other internal teams did make use of its specific alerting capabilities as SiteScope is very customizable.

The main business problem that SiteScope addressed was "how do we get alerts, notifications, and/or emails when there are true issues in our environment?" SiteScope was flexible enough to satisfy being the answer to this question. I will say this, that it, in and of itself, was not the sole solution, but rather a piece of our overall greater monitoring and alerting solution.
  • Custom monitors with custom thresholds, timing, polling, and many other configuration options.
  • Custom ways to alert and notify. Of course you have email and text message capabilities, but SiteScope also allows for specific messages and variables within those messages to be sent out so that your alert is data filled and you can know exactly what is going on and why you received that specific alert.
  • Monitor templates for quick and rapid deployment of one's standard set of monitors. Easy ability to "copy" and "paste" monitors so there is no need to re-create from scratch.
  • Scripting. SiteScope also allows for custom scripts to be called from specific alerting triggers. This allows for HUGE and POWERFUL customization and automation through SiteScope. You can easily have scripts that "take action" on a specific alert so you don't have to!!
  • Very easy to use in my opinion. Learning curve is very short and you can master this system fairly quickly for all of the depth of customization that it offers.
  • SiteScope does not monitor certain physical components. For example, SiteScope cannot monitor things like power supplies failing, failed hard drives (it DOES monitor disk space), array controllers, etc.
  • SiteScope does not offer cascading alerting. By that I mean that alerting is an all or nothing type of thing. It does NOT offer this example of a kind of configuration: alert tier 1, if no response, then alert tier 2. It is only capable of alerting 1 to many emails. So if you are looking for that type of cascading logic to alerting, you may want to look elsewhere.
  • There is no mobile application that I know of. So, you are limited to email and text message alerting unless you link it to some other application that does that sort of thing.

SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting.

It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.

Application Performance Management (9)
68.88888888888889%
6.9
Application monitoring
80%
8.0
Database monitoring
90%
9.0
Threshold alerts
100%
10.0
Out-of-the box templates to monitor applications
70%
7.0
Application dependency mapping and thresholding
20%
2.0
Virtualization monitoring
100%
10.0
Server availability and performance monitoring
100%
10.0
Server usage monitoring and capacity forecasting
50%
5.0
IT Asset Discovery
10%
1.0
  • A positive is that SiteScope has allowed us to be alerted and respond quicker in the event of issues.
  • A positive is that SiteScope does have reporting capabilities on monitoring history. You are able to look back and see trends of different monitors and therefore able to adjust your environment accordingly. This could potentially allow you to "downsize" different servers in regard to memory, disk space, CPU, or others.
  • A negative is that it is not a one stop shop solution. Unless you are all virtual and have no need to monitor physical components, then you will need something else along side this.
  • A negative is that there is no real true discovery. Not like others you may have sampled (i.e. Solar Winds). The plus in that is that you monitor exactly what you want with no plethora of other junk you may not want. The "negative" is that you must set up all the monitors. I know I did mention the templates and copy/paste features, although it can be streamlined, it is still a manual process for each server.

I will begin by saying that I "inherited" SiteScope". So, it really was not my choice as to whether or not I was going to use it. Also, we were so heavily ingrained in SiteScope, that it would have taken a HUGE overhaul of our monitoring system to switch to something else.

SiteScope does not have a discovery option. Not like others you may have sampled (i.e. SolarWinds). The plus is that you monitor exactly what you want with no plethora of other junk you may not want. The "negative" is that you must set up all the monitors. I know I did mention the templates and copy/paste features, although it can be streamlined, it is still a manual process for each server. SiteScope is all a very manual process while others crawl your network and discover stuff.

  • Creating monitors
  • Editing alert configuration
  • Monitor templates
No
Very straightforward and easy to use once you get past the short learning curve.
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