Extensiv & its extension into Ops!
PO management & inventory control. Extensiv allows us to have access to incoming inbounds & tracking of the POs, as well as stock levels …
Overview
What is Extensiv Order Manager?
Skubana, now from Extensiv, is billed as enterprise resource planning software built around eCommerce; primarily it offers inventory management and order fulfillment, with analytics built in.
Recent Reviews
Reviewer Pros & Cons
Pricing
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What is Extensiv Order Manager?
Skubana, now from Extensiv, is billed as enterprise resource planning software built around eCommerce; primarily it offers inventory management and order fulfillment, with analytics built in.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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What is ShipStation?
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL…
Product Details
- About
- Competitors
- Tech Details
What is Extensiv Order Manager?
Skubana, now Extensiv Order Manager, allows users to see and control everything happening across every sales and fulfillment channel to provide visibility, insight, and control across an entire business.
Extensiv Order Manager Competitors
Extensiv Order Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy to Use: Multiple users have found Skubana's order management system easy to use and navigate. The software interface is intuitive, customizable, and has a solid UX/UI design that helps manage multiple brands, warehouses, drop-shippers, and sales channels in one place.
Great Customer Service: Several reviewers have praised Skubana's customer service for being knowledgeable, supportive, quick to respond, hands-on, and fantastic. The implementation and support teams find quick solutions to not-so-obvious requests and help customers understand how to use the software functions effectively.
Multi-Channel Integration: Many users appreciate Skubana's ability to integrate with all major sales channels such as Amazon, eBay, Walmart etc. This feature allows for a seamless switch from FBA to FBM during times of fulfillment delays. Moreover, it offers the ability to track sales data over multiple channels creating seamless reporting on inventory management.
Slow Customer Support: Several users have reported slow response times from Skubana's customer support team. Communication was difficult due to a lack of phone support, and some users were given the run-around.
Difficulty with Inventory Management: Some users have experienced errors with inventory management and found creating manual orders or splitting orders too time-consuming. The software won't allow orders to be shipped if the inventory count shows 0, which can be challenging.
Limited Features: A few reviewers noted that Skubana lacks certain features such as entry-level pricing, online channel listings content management, and order analytics. They also expressed a desire for better inventory reporting and export features.
Users commonly recommend the following:
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Thorough evaluation: Thoroughly evaluate the product to ensure it meets all needs out-of-the-box and to understand limitations caused by the data model.
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Utilizing support and resources: Utilize the support provided by the company, as well as watch YouTube videos, to better understand how the product works.
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Being upfront about expectations: Be upfront with the company about expectations and requirements. Also, write a full Request for Proposal (RFP) to ensure all needs are met.
Reviews
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October 30, 2023
Extensiv & its extension into Ops!
PO management & inventory control. Extensiv allows us to have access to incoming inbounds & tracking of the POs, as well as stock levels upon receipt. The ongoing additions to the Analytics side of the platform are exciting to start to use!
- Warehouse/factory setup.
- PO receipt process.
- Inventory control; understanding stock levels across multiple warehouses.
- Customizable fields ie: implementing a CRD (Cargo Ready Date) field would be great.
- Easier/more direct template uploading for PO's.
- Easy PO entry.
- Simplified exporting.
- PO management & Inventory control is utilized to its potential.
- We are excited to see Extensiv grow its Analytics module and all the exporting features.