Beyond expectation
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools …
Skype for Business, now part of Microsoft TeamsFormerly Lync
Overview
What is Skype for Business, now part of Microsoft Teams?
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (189)8.888%
- High quality audio (188)8.080%
- High quality video (183)7.777%
- Low bandwidth requirements (180)6.666%
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Skype for Business, now part of Microsoft Teams?
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
11 people also want pricing
Alternatives Pricing
What is Microsoft Teams?
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
What is GoTo Connect?
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
Features
Return to navigation
Product Details
- About
- Tech Details
- FAQs
What is Skype for Business, now part of Microsoft Teams?
Skype for Business was a unified communications tool superseded by Microsoft Teams.
For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.
Skype for Business, now part of Microsoft Teams Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
Reviewers rate Live chat highest, with a score of 9.2.
The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(2583)Attribute Ratings
Reviews
(26-50 of 195)Companies can't remove reviews or game the system. Here's why
June 14, 2021
Skype for Business Review
[My company] has been using Skype for Business for all the conversation, meetings, video conferencing, internal chit-chat etc. [It] is one of the best web and video conferencing software I have [ever] used. [...]
- Best tool for conversation within the whole organization.
- Video conferencing is very amazing.
- Very very user-friendly.
- Sharing documents over chat is very simple.
- You can create your groups in a very proper way.
- Very simple to use.
- No additional training is required to use this tool.
- You can show your status as available, busy, away, do not disturb, In [the] meeting, etc as your convenient and work.
- We can share our screen and can take control as well of others.
- We can show only one window to the others and can do our other works in other windows at the same time.
- Sometimes if [...] you have another window, like watching any video [and] you don't touch the mouse, [...] Skype will show your status as away[...].
- Sometimes it takes [a] little more time to log in.
- Meeting creation and sending [invitations are a] little tough.
- Your status will show [as] 'away' just after 4-5 minutes if you don't touch the mouse, no matter your window is open and watching something else. It is its biggest con.
June 13, 2021
Okay app for IM
Skype for business was the foremost used instant messaging and video calling software used in my organization.
Previously it was used by whole organization but now it is limited to various teams in the organization, as another software are being used now.
Skype is used to share messages between colleagues, teammates any internal team messages. It is very easy to install and use.
Previously it was used by whole organization but now it is limited to various teams in the organization, as another software are being used now.
Skype is used to share messages between colleagues, teammates any internal team messages. It is very easy to install and use.
- Very good instant messaging app f[o]r organi[z]ations with minimal UI.
- Easy to make video calls, phone calls.
- One can share screen with everyone you are calling, helpful in case of showing presentation or giving lectures.
- We can even make calls to particular phone number through Skype for Business.
- Can share documents and files over Skype for Business app.
- In todays scenario it is bit costly compared to other similar apps available in market.
- UI is way too old. It needs redevelopment.
- Searching old messages is problematic from [the] start of using this app. Search doesn't work good.
- Number of person able to attend meeting is limited.
June 11, 2021
Skype for Business Review
We are using Skype for Business in our organization for business majorly for secure internet calls. Most of the Professors are doing their research work and for that they have to be in touch with the researchers from around the globe. We are also using it to communicate with our development team who is working on the deployment and regular maintenance of the software we are using on the campus. Accept that during this pandemic time we are using it for interview purpose.
- Safe and secure Internet calls
- It is integrated with office 365
- Mobile UI is relatively simple and easy to use
- File sharing and VOIP requires really good bandwidth
- Definitely needs improvements in conference calls quality
May 19, 2021
Great comms product
Skype for Business (formerly Lync) is currently being used throughout all departments in the entire organization. It is used as the front end communications application, whether it be for internal calls, external calls, message bank, or instant messages. It is also used for video conferencing, which has been especially useful during lockdowns and times that staff have had to work from home.
- Strong VOIP capabilities
- Address book
- Video conferencing
- Obviously relies on an internet connection
- Some settings are not very intuitive when needing to change them
May 19, 2021
The Hype of Skype
Skype [for Business (formerly Lync)] was used in my organization for secure state employee messaging and videos calls. It addressed the need for live instant communication between employees for collaboration and discussion.
- Skype is a great widely used platform quick message platform.
- Office 365 Connected
- Allows Screen Sharing
- Connectivity issues. Frequent Freezing,
- It seems to require a lot of bandwidth. Our computers don't have a lot of RAM.
- Large Files take a very long time to share.
May 18, 2021
Works well, but perhaps lacking more features
Our organization used Skype as the main messaging application across the entire organization globally for all employees. They are installed by default on all user machines and used as the primary instant messaging software for communication between teams and employees.
- Established name
- Simple and easy to use
- Call quality is good
- Not as many features as some other software
We have a large group, and during the COVID pandemic, Skype for Business has been a great help to connect with all group members. We use Skype for Business for our group meetings and if we are arranging a seminar from our group. We use it to share documents and live chat during work hours as well.
- Great video quality.
- Excellent audio quality.
- Easy to use; great for small file sharing.
- Great chat service during live meeting.
- Large files take a longer time to share.
- Have connection issues in large group meetings.
- Interactive service (emoji, history) needs improvement.
Skype is used to communicate between teams in our organization from last 2 years. There are couples of softwares, which are used by our organization but most of the time we use Skype for chat, video conferencing, screeen sharing etc. We discuss our day working plan, our ideas and which team will work on which project all these discussions are made on Skype.
- Skype uninterrupted live screen sharing
- Skype uninterrupted live video conferencing.
- File sharing on Skype.
- Write messages through voice command.
- Location sharing.
- They should provide Skype light version for computers also.
Skype for Business is used across the organisation for VOIP telephony, instant messaging, screen sharing and video. As a collaboration tool it has been used for meetings, one to one calls and quick messaging.
- Instant messaging is clear, quick, and easy to use.
- Internal telephony call quality on Skype for Business is generally quite good.
- Screen sharing is easy to do including selecting specific monitors if you happen to be using more than one.
- Probably the biggest area is the video element as it has historically struggled in this area.
- The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
- Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
May 12, 2021
Good value
It is being used across the whole organization. It was used to chat instantly with anyone, schedule video or voice calls. It was also very helpful because it allowed people to see each other's set up situation (busy, available, away, etc.), so you pick the people easier to reach out according to their availability.
- Instant chat
- Share documents
- Meetings across the globe
- The files you sent on Skype can sometimes be not accessible
- The file size limitation is restricting
[Our organization is using Skype for Business (formerly Lync)] for medium to large sized video calls and conferences with some of the manufacturers we represent. The group chat option helps to facilitate a smoother flow of conversation as it enables people to have "side conversations" without disrupting the presentation being put forth to the group as a whole. Very similar in nature to other video conferencing software. Some additional benefits.
- Group Chat option allows multiple people to have a conversation away from the main presentation
- Integration with Microsoft Office allows easy usage of excel, PowerPoint and other MS programs
- Easy calendar integration for Microsoft Outlook
- Mobile interface is very easy and intuitive
- Intermittently seems to have a lot of trouble maintaining a connection, clarity will suffer due to this
- Security is weak compared to others
- Browser based version is not ideal, can be problematic, especially for those in rural areas
May 06, 2021
Skype for Business meets the core needs
We used it as a company wide instant messaging tool and also for some file and screen sharing. It allows users to see if other users are online and get a quick response to a question. It was also used to send files, images and screen shares quickly while on the phone as well.
- Shows status if available, away or in a meeting
- Instant messaging
- File share
- Call quality
- Does not tie into Microsoft ecosystem in the same way teams does
- Sometimes status seem slow to update
May 06, 2021
Skype for Business is a great collaboration tool
Skype for Business is used in Orange Business Services across all Russian offices. This is one of primary collaboration tools and it enables voice and video calls, messaging with attachments, meetings and screen sharing for workers. It also contains corporate directory to find the right person to communicate with. It is configured to allow both PSTN and office calls as well as voice calls to our business partners with federation installed.
- Messaging is ok.
- Voice calls of good quality.
- Meetings work fine .
- Excellent corporate directory.
- Messaging has a poor history.
- We have troubles with meetings with great number of participants.
- Sometimes communication is not stable enough but it might be network issues.
May 05, 2021
Skype for Business - Your Team Connected.
Skype for Business (formerly Lync) was being used on occasion for quick meetings. We enjoyed the easy-to-navigate user interface. If only our wifi was strong at the time of use. If you are looking for a great video conferencing tool that allows you to chat during calls and again the ease of use was a major selling point.
- Group chat during conferences to keep from interrupting the flow of the meeting.
- Ability to use MS Office Applications and collaborate as you move through the meeting when needed. Especially helpful when building manuals.
- Cell phone interface for chat makes it so much easier to have your meeting anywhere you are able to connect to the internet.
- Skype has come a long way and all the improvements make me feel that there isn't a need to use any other program. Unless...almost forgot...if you have really low RAM on your laptop it can cause some programs to slow down. Not a fault of Skype...more an internal tools issue.
Skype for Business was heavily used by my organization until Teams reached (mostly) feature parity. We still have some users that haven't completed the migration to Teams - this will be complete by the end of the month as Skype for Business Online is being phase[d] out for Microsoft Teams effective July 31, 2021. It is impossible to recommend a product that is going end of life in less than two months.
- Included with most Microsoft 365 packages.
- Integrates with Outlook and other Microsoft apps.
- Integration with Skype (consumer) is terrible.
- Interface is very old - not intuitive.
- Doesn't support advanced call handling like Teams.
May 03, 2021
Skype for Business is riding towards the sunset.
We started using Skype for Business [(formerly Lync)] as a replacement tool for Cisco WebEx, specifically for webinar hosting and customer service assistance. With a company that has four separate business divisions, we hosted webinars quite regularly. With multiple customer service teams, use of the platform for system troubleshooting where our customers could share their screen and show us their issues were quite common as well.
- Conference video calling
- Screen sharing
- Meeting scheduling, especially because of the plugin for Microsoft Outlook
- Reporting, especially if you are in need of knowing who logged in and participated in a session
- The browser-based application (for those that didn't want to download the desktop app) always seemed to have issues for our clients in other locations of the country
- Call clarity was frequently not good, and sometimes the meeting organizer/host couldn't even get audio connected.
May 03, 2021
What a great asset to any company!
We currently use Skype for Business to correspond with each other. I use it to communicate with my reps and they use it to ask me questions. It has solved a lot of issues especially now that we are working from home and cannot see each other or talk to each other in person.
- Shows when you are online or busy
- Has emojis to make chatting fun
- Has the ability to change you status
- the only thing is maybe register when we are on a call
May 03, 2021
Simpler and streamlined video conferencing app
We use Skype for Business across the whole organization to share information and get updates on anything related to work. It makes the communication among us streamlined and enjoyable. we can send files, pictures, and screen sharing during the video call to share our work or presentation. It is makes working from home much easier.
- can do messaging with picture and video sharing options
- screen sharing during video call is very convenient
- program is stable rarely has downtimes
- this shouldn't be a complaint but i wish Skype has better emotes
April 30, 2021
Skype for Business review
Skype for Business is used by our entire organization. The main purpose for using Skype for Business are video calls, although it is used as a messenger as well. As pandemic starts and some workers started to work remotely it is used more and more often. Skype for Business is also used when there are large meetings, in which representatives from different divisions discuss the strategy and challenges of our company.
- It is very easy and intuitive to use.
- You can have calls or video calls using Skype for business. Also you can share your screen which is really important for my work.
- It is integrated with other programs. For example if you have a missed call, you receive a message in outlook and you know that someone called you.
- You can change your status in Skype for Business. For example if you have a very important work to do, you can change your status to "busy," or to "not disturb". If someone is in a call you can also see that and wait till that person ends the call if you want to discuss something with him.
- You can transfer contacts that you call most to favorites, so it would be faster and easier to contact them.
- You can share your screen and give control to another person, if that person wants to add or show you something in a file that you shared.
- The quality of audio is good, but noise cancelling is not the best in Skype for Business.
- When you share your screen in a video call, your computer starts lagging and sometimes large files stop responding.
Skype is still widely used in the company as a quick messenger type of chat to ask questions, get help and use for communication. It's an easy-to-use platform that allows users to quickly get their message out to others.
- Sending short and quick message is so easy.
- Attach small size files like image and other formats like Word, Excel works very well.
- Being able to view the previous messages actually works quite well.
- I think sending attachments to group chat can be confusing, definitely could use some improvement.
- Live video call and share screen features also have room for improvement, the constant lag becomes very annoying to the users.
- Video quality (in resolution) is still not the best compared to other leading web conferencing software.
April 29, 2021
Could use some improvement, good overall
Skype for Business is used by my organization as main point of contact to partners. We mostly used the instant messaging feature, but sometimes when needed, video was used as well. Quality was not the best, but still acceptable most of the times and users relied heavily on that because that was the only option to contact many partners.
- Instant messaging, voice and video solutions in one
- easy to use
- supports emojis
- allows you to add people from outside your company
- Sometimes you can have a hard time with stored credentials and password change
- Quality on video calls could use some improvement
- Could improve by adding features like gifs to be used within messages
April 29, 2021
Intelligence chat pack
Score 9 out of 10
Vetted Review
Verified User
Skype for Business is very easy and convenient tool used for messaging across our company. It is used by whole organization to communicate virtually. We find it best while seeing other user screen and when presenting the screen to others. Voice clarity are so clear and precise in the group meeting.
Easily send and receive the files. What else we need!!
Easily send and receive the files. What else we need!!
- Voice clarity
- Presentation
- GUI
- Few options are not easily available - like creating groups
- video quality
- Menu tab
April 29, 2021
Nice tool for collaboration with colleagues
Skype for Business is used for internal communications. It can be easily integrated with Microsoft Outlook which helps it easier to set up meetings. Sending invitations outside the business is also possible by sharing a single conference line. Screen share and video conferencing is also possible. Dial in through laptop and phone is also available and makes it easier to access.
- Collaboration
- Seamless integration with Outlook
- Phone and laptop support
- Audio quality is sometimes poor
- Application takes longer to start
- Sometimes the application consumes too much memory allowing it to crash
April 29, 2021
Link for easy communication
Skype for Business has been a life saver. It provides global communication across our many sites and is easy to install. If the email is down or a user is away, they can use Skype on the phone or sometimes Skype is quicker. As a business product it's user friendly for most OS's and users. My users love the speed. You can set whether you're online or away and pop [out] multiple chat screens if you have a lot of conversations. You can merge conversations as well or best them to be neat and tidy. For IT users or the regular user you can do presentations by presenting your screen, or if you have trouble an IT pro can take control of your shared screen.
- Messaging
- Fast communication
- Easy installation
- Better use of remote control of computers
- Faster loading times
- More chat windows
- Better remote control ability for troubleshooting
April 28, 2021
Conferencing On The Go!
Score 10 out of 10
Vetted Review
Verified User
We use Skype to conduct a lot of our meetings with our partners abroad, where we can share screen/send files/text message all within this one application.
- Crystal clear screen sharing.
- File sharing that is not limited to images only.
- Voice calls
- mobile application can be improved to run on low end devices better