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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams
Formerly Lync

Overview

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

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Recent Reviews

Beyond expectation

9 out of 10
January 17, 2024
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools …
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Great Software!

9 out of 10
December 16, 2022
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question …
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Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Skype keeps employees connected!

8 out of 10
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7 out of 10
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9 out of 10
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (189)
    8.8
    88%
  • High quality audio (188)
    8.0
    80%
  • High quality video (183)
    7.7
    77%
  • Low bandwidth requirements (180)
    6.6
    66%

Reviewer Pros & Cons

View all pros & cons
Verified User
Employee in Quality Assurance
Banking Company, 10,001+ employees
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Pricing

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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams

N/A
Unavailable

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

Microsoft Teams

Microsoft Teams

$5
per month
What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

GoTo Connect

GoTo Connect

$27
per month per user
What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.6
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.1
Avg 8.3
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Product Details

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business, now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Reviewers rate Live chat highest, with a score of 9.2.

The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2583)

Attribute Ratings

Reviews

(101-125 of 195)
Companies can't remove reviews or game the system. Here's why
September 16, 2019

Easy to use software for virtual or remote teams

Verified User
Analyst in Quality Assurance
Hospital & Health Care Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you want to work in a virtual team environment, Skype for Business is a really good product. Its audio call quality is excellent and sharing your computer screen or presenting something on your computer to your virtual team is really easy. The interface does need a bit of makeover and but functionality wise it has never let us down. Automatic integration with LDAP and Outlook is also great so that you can easily find other members in your organizations and add them to your team group.
September 16, 2019

Review from a small company deployment

Verified User
Manager in Information Technology
Oil & Energy Company, 11-50 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Audio-only communications work very well. The video is fine, and sometimes we are struggling to get good resolution compared to other solutions. The screen-sharing experience has been unreliable. Room systems seem to be a struggle.
September 16, 2019

Big toolbox, but not the best

Verified User
Engineer in Engineering
Mechanical or Industrial Engineering Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It works well for quick communication, but I feel Slack has better cross-platform uses. In a large company where software is thought of in the old-style licensing, it seems to do fine. In smaller, more nimble corporations, there are other, more useful products. It's a bit of a dinosaur.
September 15, 2019

Communicating with employees and clients is easy with Skype for Business

Verified User
Employee in Quality Assurance
Online Media Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is well suited for any business looking for a good platform for communicating with both employees and clients alike. It is very easy to use and easy to set up, so there's no trouble there. It's simple to understand, and it doesn't have TOO many capabilities to make it confusing.
September 14, 2019

The go-to Microsoft chat tool

Verified User
Manager in Other
Architecture & Planning Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you're a Microsoft house with all their products, then this is a great addition. Also, this comes with Office 365 as standard so it makes sense to use the tools you're paying for. There have been a number of outages recently which has kept us away from integration with telephony at this stage, as we don't want to lose those as well as internal chat.
September 13, 2019

Skype for Business will Help you hit a home run!

Justin Wiebe | TrustRadius Reviewer
Justin Wiebe
CRM Manager - Analyst/Programmer
Concordia University, Irvine (Higher Education, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
From a cost perspective, which we have to account for, it is very good, and I would recommend this to other schools of our size. It would not be as well suited for those only collaborating with a couple of staff/faculty members, as it is a bit over the top for that size. It is very well suited for meetings of 5+ users.
September 12, 2019

Wonderful product with simple integration and immediate results

Greg Madden, CISSP | TrustRadius Reviewer
Greg Madden, CISSP
Information Security Officer
West End Bank (Banking, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is great for all general communication. Even some urgent situations can be handled depending on the amount of information that needs to be relayed. I look at Skype for Business as a sub 10 minute response time whereas email can be an hour or more. It's not always instant depending on how busy the other party is, but it does allow you to instantly reach out and pop up on someone's screen to get their attention rather quickly.
September 04, 2019

Decent communication tool, but it's getting old

Verified User
Professional in Marketing
Telecommunications Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Good for big organisations with many teams and departments. It is possible to connect it to company e-mails and other systems which helps to be more efficient with communications. I have also heard that it's good for security issues - with proper set-up you can use the program to share internal documents safely.

I would not recommend it for communicating with the customer because there are quite a few awkward problems, like having no sound in a call. It might happen that you need to awkwardly say, "Can you hear me now" over and over and then scramble to restart Skype or find a new program that works. Not that big of an issue with internal communication though.
August 30, 2019

Skype for Business

Verified User
Professional in Other
Higher Education Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When you're juggling multiple tasks, the chat feature is super convenient. I can have as many windows open and conversations going as needed. It's also very easy to add individuals to chats that have already started.
The status icon is instrumental in locating individuals throughout my building. If your icon is away, I know you are not in your office, so I can save the trip. I have multiple meetings a day, and when my Skype icons sync to them it lets people know to not disturb me. Plus, the "do not disturb" status is fantastic because it sends all calls to voicemail.
August 29, 2019

Skype for Business is your go-to for conference calls

Verified User
Manager in Marketing
Real Estate Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
What makes Skype for Business work so well is its integration with the whole Microsoft Office Suite. I can create Skype meetings on Outlook, present a powerpoint presentation while conducting an online meeting, and share content easily during the course of a meeting. Skype for Business makes a conference call easy. The instant messaging and video chat features are strong.
August 20, 2019

An alternative when communicating with clients

María Lucía Santagata | TrustRadius Reviewer
María Lucía Santagata
Coordinadora Ssr
Keepcon (Internet, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is a useful tool when you have to work with clients/teams abroad or remote, especially if the members of the team are all in different places. Of course, it's not very useful if you don't work remotely, and I think most users nowadays prefer Google Hangouts because it's already integrated with the e-mail services and Google Calendar, where usually people make their appointments.
August 17, 2019

An integral part of my daily work that creates an integral headache

Verified User
Program Manager in Customer Service
Computer Software Company, 10,001+ employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SfB has some great features and would be a great tool if there weren't so many of the aforementioned stability issues. I really miss having a tool that could be reliably used for screen sharing meetings without the risk of wasting 5-10 minutes out of a 30 minute meeting just trying to get to a workable state, whether it's one or more recipients having to try multiple audio connection options to find one that works that day, or sharing the screen multiple times just to get it to work for all. SfB is a major source of work frustration for me and many others.
August 15, 2019

Skype for your Business

Cristian Bodnarasec | TrustRadius Reviewer
Cristian Bodnarasec
Senior Software Development Manager
eSilicon (Semiconductors, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business can be used successfully for instant messaging and audio/video conferencing. Its integration with Office makes it a lot easier to connect to meetings and see the user's status in Outlook emails. While for screen sharing during conferences you can find better tools, you can still pick Skype for Business and be successful with it.
July 06, 2019

An effective communication software

Adriano Reis | TrustRadius Reviewer
Adriano Reis
Programmer
Alcoa Inc (Mining & Metals, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is really useful whenever you have a meeting that you need to present something, but you cannot be in a meeting room or something like that. Then you use Skype for Business video conferences or just share your screen with one or more people and present them your projects.
July 06, 2019

Excellent program for communication within the company

Denis Pereira | TrustRadius Reviewer
Denis Pereira
Programmer Analyst
Alcoa Aluminiun S/A (Mining & Metals, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Overall, Skype for Business is an excellent communication tool, delivering speed. Helping to get in touch with people who stay farthest inside the company. I believe that in general, Skype does not have many negative points, I recommend this program to other users. It works perfectly for small and large companies.
July 05, 2019

Skype for Business: Ideal tool for business communication

GO
Gabriel Oliveira
Programmer Analyst
Alcoa Aluminio S.A (Mining & Metals, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is a great tool for a company because it is where users will talk about work or something related to it. It can be used via voice, video, and conference. Skype is a simple tool, an interface that is quick to learn how to use.
Currently, the only negative point I have already reported is that Skype for Business has some failures when the conversation is between desktop and a mobile device.
June 29, 2019

A great communication software

AR
Adriano Rosa
Programmer
Alcoa Inc (Mining & Metals, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype For Business is well suited when someone needs to talk with anyone in the company. So you just search for the people's name on your contacts list and start a conversation. It can be via voice, video, or conference.
Skype For Business is less appropriate when communicating between a desktop client and a mobile app. Users have reported synchronization issues.
June 14, 2019

Shrinking the World

Naushad Akhtar | TrustRadius Reviewer
Naushad Akhtar
Systems Analyst
GTAA (Airlines/Aviation, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited for meetings and presentations if you are not physically present. You can see who all are present in a meeting, can perform all the functions that you can do in a meeting room like raise hand, ask questions, show your screen, be a presenter or appoint other people as presenters. The application gives an option for which screen you want to show adding privacy.
June 13, 2019

Skype for Business a secure and robust web communicating software

Aravind Dirisipo | TrustRadius Reviewer
Aravind Dirisipo
Design Engineer
Cyient (Information Technology and Services, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype for Business is very useful for establishing communication with clients and customers. It allows the user to share their screen with other users to discuss upon the ideas and problems occurred. The software is very robust and we can share different formats of data. Connections established are highly secure and accessible only with business emails.
May 29, 2019

Fantastic communication tool for businesses

Akos Krommer, CISA, ACDA | TrustRadius Reviewer
Akos Krommer, CISA, ACDA
Solution Specialist (Data Analytics)
Revival Europe Ltd. (Computer Software, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is an amazing communication and collaboration tool, and no wonder why so many companies and businesses chose this product for their operation. It is very well integrated with other MS products, so you can see whoever sent you an email is online or offline, you can see the same thing in Sharepoint as well, and you can always ping them from every MS product.
May 28, 2019

All you Need to know: Skype for Business

Verified User
Account Manager in Sales
Information Technology and Services Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business would be less suitable for teams which are on the younger side of the age curve. Microsoft Teams has incorporated some fancier ways of communication which will be more acceptable for your team. If you have built your team with fresh college graduates, you might want to look at Teams. Otherwise, Skype definitely works for any team.
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