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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams
Formerly Lync

Overview

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

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Recent Reviews

Beyond expectation

9 out of 10
January 17, 2024
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools …
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Great Software!

9 out of 10
December 16, 2022
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question …
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Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Skype keeps employees connected!

8 out of 10
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7 out of 10
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9 out of 10
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (189)
    8.8
    88%
  • High quality audio (188)
    8.0
    80%
  • High quality video (183)
    7.7
    77%
  • Low bandwidth requirements (180)
    6.6
    66%

Reviewer Pros & Cons

View all pros & cons
Verified User
Employee in Quality Assurance
Banking Company, 10,001+ employees
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Pricing

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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams

N/A
Unavailable

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

Microsoft Teams

Microsoft Teams

$5
per month
What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

GoTo Connect

GoTo Connect

$27
per month per user
What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.6
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.1
Avg 8.3
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Product Details

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business, now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Reviewers rate Live chat highest, with a score of 9.2.

The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2583)

Attribute Ratings

Reviews

(51-75 of 195)
Companies can't remove reviews or game the system. Here's why
April 28, 2021

Built right into office for a smooth online communication

Elizabeth Cassidy | TrustRadius Reviewer
Elizabeth Cassidy
Senior Analyst, Customer Analytics
Alliance Data Card Services (Financial Services, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is appropriate for growing a business by reaching out to millions of people around the world and staying in touch with your customers with instant messaging and free calls from any device. It is suitable for teams who want to collaborate and engage in richer conversations via group chat and screen sharing.
April 27, 2021

Skype for Business has a few unique features that make it a valuable teleconferencing app to have, but it's still my least favorite

SA
Samer Araabi
Research Director
Accountability Counsel (Legal Services, 11-50 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I'd really only recommend Skype for Business in very particular circumstances, where we need to host a meeting and have more granular hosting controls than a regular Skype call, but are also expecting participants with low technological literacy or limited internet access. Those situations certainly arise, and it's an important piece of software to have in our toolbelt, but it's probably the one we use the least.
April 26, 2021

Good, simple collaboration tool

Verified User
Supervisor in Information Technology
Education Management Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited to organizations that are looking for an easy to install tool that doesn't require too much work on the backend to get it up and running. It is also good for being a tool that [is] easy to use by users. No formal training is really needed to be able to use. It is less appropriate for organizations that need a big feature reach collaboration tool, that also has many capabilities for file sharing/storage.
April 26, 2021

Still an alternative? Yes, depending on your scenario...

Verified User
Technician in Information Technology
Banking Company, 51-200 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you use it for internal communication, or companies that still use it, it's still a very nice tool, better than a lot of others. It's quick and has the basic features that we need.
But, if you're trying to communicate with external world, there [are] other options like Teams or Slack, that'll do the job better than Skype for Business.
April 25, 2021

Excellent for remote work!

Kim Staker | TrustRadius Reviewer
Kim Staker
Learning And Development Specialist
Foley & Lardner LLP (Law Practice, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
10 for sure! I think it is great. Instead of having to use my cell phone when working from home, I just plug the headset in and am able to make calls, message, and attend meetings. I also use the Skype app for meetings on the go. I couldn't be happier with the way the program works.
April 25, 2021

A communication app that woks well.

Verified User
Representative in Sales
Food & Beverages Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We appreciate Skype for Business (formerly Lync) as it gives us one of the best tools for collaborating and interacting efficiently as it allows us to be even quicker at work. By getting in touch with other teammates and being able to communicate with them in real-time, we can tackle or carry out any action that we need right away.
April 25, 2021

Skype for Business: Meet & Greet Business

Ashish Kumar Mishra | TrustRadius Reviewer
Ashish Kumar Mishra
Technical Undergraduate Intern
Cisco Systems (Information Technology & Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business will prove to be great for the companies/institutes looking for a way to interact with other businesses and customers across metro cities. Also for group meetings and presentations, it is well suited. Other use cases would be for taking interviews or in [the] hiring process, support services, and [integration] with other Microsoft products like outlook.

However, for startups and small businesses whose needs are limited and those which are dealing with general customers, it will not be much to [use] as there are other applications (mainly free) available for them. Also utilizing skype for business for small teams will be a bit overpriced.
April 25, 2021

Skype for Business for Instant Communication

Umurefe Demir | TrustRadius Reviewer
Umurefe Demir
Research Development Mechanical Engineer
Ford Otosan (Automotive, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
[Basically] any instant chatting needs is done through Skype for Business. When you are in [a] meeting and can't give or receive a call you can instantly message your colleagues about anything. It also holds your conversation history so you can go and check back. Also, you can leave a [message] and get the answer later. Like informal and faster mail.
April 25, 2021

Skype for Business was our communication channel for chat and voice calls

GD
Guy De Backer
IT application engineer
Nikogroup (Electrical/Electronic Manufacturing, 501-1000 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
On a good Local Area Network, the voice and video quality [are] most of the time quite well. And it facilitates talking, chatting, and video offering with coworkers in branches in other locations and countries. The mobile client allows you to have similar functionality on the go using your smartphone. The presence detection is also a neat feature.
April 25, 2021

Skype for Business still needs a lot of improvements to catchup with the competition

Verified User
Manager in Customer Service
Information Technology & Services Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
[You] don't [really] see anyone who [does] not have Skype for Business pre-installed in their notebooks to go and download it - people would prefer to use other tools such as Zoom, Google Meet, Teams, or even Whatsapp for Desktop.
April 24, 2021

Not terrible, but much better alternatives on the market including Microsoft Teams

Verified User
Manager in Information Technology
Renewables & Environment Company, 5001-10,000 employees
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would say Skype for Business would be good for a small business or startup that has a Microsoft Office license and they want instant messaging quickly set up. Although at this point with other products like Microsoft Teams aiming to replace Skype for Business, I'm not sure it's even worth recommending any longer.
April 23, 2021

Helped all areas of our business stay connected

Verified User
Director in Information Technology
Education Management Company, 501-1000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would rate it higher, but with Teams being the tool of choice from Microsoft, I have to rate it lower. It worked well in our environment, allowing us to connect the community. Students would use Skype for Business (formerly Lync) for business during the pandemic to speak with professors or staff with general questions.
April 23, 2021

Good communication solution for any company

DL
Douglas Lima
RPA Developer
Alcoa (Mining & Metals, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business has the basics and little bit more for a company that wants to integrate their teams by improving communication. Before we had a robust tool like this, we used to send questions, address quick doubts by either email or phone calls. All of this has been replaced with the easy text messages. Of course, some processes need and have to be formalized via email, but quick conversations really help the projects and is a good and fun way to increase the climate.
April 23, 2021

Skype review

Verified User
Engineer in Information Technology
Telecommunications Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I only use Skype if I have to formally chat with person. If it is a casual conversation, I prefer other means of service. I wish Skype had some customization features where we could set our profiles based on our preferences. I would like then to have dark mode. I want Skype to have a faster startup time. It takes forever to load Skype.
April 23, 2021

There are better, newer alternatives than this traditional option

Verified User
Account Manager in Customer Service
Hospitality Company, 51-200 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Although the product is fine, I believe there are better and cheaper alternatives depending on what you intend on using the service for. Although it is quite an established product, it is quite traditional in many ways and offers little opportunity for customisation to suit individual business needs. I believe it can also be quite expensive.
April 23, 2021

Skype for Business--grand old daddy of communication--still delivers for on-prem

Verified User
Professional in Information Technology
Fund-Raising Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are still hosting your own datacenter, Skype for Business (formerly Lync) is a good product and more or less future proof, as you can move to Microsoft Cloud relatively easy and without interruption. But if you are new to this, then you probably would go for a cloud-based version. Micosoft Teams is more or less the replacement and also a good product.
April 23, 2021

Collaborate effortlessly and easily search your company's Global Address Book

Verified User
Analyst in Information Technology
Information Technology and Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I use Skype for Business [(formerly Lync)] each day as part of my role in IT Support. It allows me to quickly communicate with our end users (employees) without having to pick up the phone and call them. This is particularly handy for someone who needs to multitask. For example, I can communicate with someone who is in a meeting or is already talking on the phone to someone else. The ability to search the Global Address Book through the Skype app is extremely useful. It allows you to type in someone's name and show their contact info (email, address, phone number, etc). Additionally, if you get a call from a number you don't recognize, you can enter that number into Skype and it will perform a lookup against the Global Address Book. If that number is in the GAL, then you can see who tried to call you because it will show that person's contact card (if that number is associated to them).
April 21, 2021

My use of Skype in a normal day

Verified User
Representative in Customer Service
Computer Games Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I am using using it during my work and I love the fact that you can change the status to let the others know when you are in a meeting.
also having the automatic status updated it’s saving a lot of time for me, especially knowing that I can be busy for an important and urgent task.
April 21, 2021

A must have for corporates

Rishi Bavishi, CSSGB, CAPM | TrustRadius Reviewer
Rishi Bavishi, CSSGB, CAPM
Forecasting Analyst
Hilton (Hospitality, 10,001+ employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is best for one on one conversation. This also includes file sharing, screen sharing as well as taking screen control of the other person. One can easily work out with different options for skype which is sometimes difficult with group of people conversing. We have particularly used it to troubleshoot multiple problems by taking screen control of other person.
April 14, 2021

Skype For Business

Glenn Last | TrustRadius Reviewer
Glenn Last
Payroll Administrator
Vantage Commodities (Temp - via Robert Half 2014) / New Leaders (Temp - via Robert Half April 2018) (Financial Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In HR/Payroll, many times we need to discuss many variations in making some immediate decisions. Skype For Business gives us a freedom to speak about them openly and confidentially.
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